# Page 15 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1022 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1022)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated April 29th, 2026

# Page 15 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 351-375 of 1022 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Erika M.  
Svp  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn fan"

June 8, 2017

5.0

I think the customer service support could be faster and more proactive to users so we can move quickly

Pros

Ease of use, ability to organize top talent. Love the mass mailing features and how customizable the tabs are to each business

Cons

Hard to search, especially candidates not attached to recruiter profiles which makes filling jobs from bullhorn a second option and LinkedIn number one in my office

Review Source

KC

Karena C.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Recruiting Platform"

July 9, 2019

4.0

Once you learn the system it works great. It can use some updating though.

Pros

Can be integrated with other software like Salesforce!

Cons

Mobile app does not have full functionality. There should be a text message option to contact candidates. It would be nice to have full page of notes displayed at a time rather than having to click into various pages.

Review Source

DF

Dave F.  
COO  
Information Technology and Services  
Used the software for: 2+ years

### "Great product - reporting could be improved"

September 11, 2019

4.0

Pros

Ease of use for new consultants to pick up the software quickly

Cons

Standard reporting means that you need to buy other tools to report on usage.

Review Source

VS

Vigneshwar S.  
Staffing Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the best ATS there is in the market"

January 10, 2020

5.0

The experience that I had with Bullhorn ATS has been very good.

Pros

The layout is simple and it is very easy to understand for a new user. Since this based on the cloud platform the access can be done on the go

Cons

You can add more than 1 candidate record more than once which means that there is a data redundancy. This should be avoided at all costs

Review Source

DW

Daren W.  
Forecasting Performance & Insights Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Fantastic Service and functionality"

September 10, 2019

5.0

Pros

Ease of use, the sytem allows me tofind and add information with the greatest of ease

Cons

Very intuitive, i am able to interrogate the system fully to get the desired results

Review Source

NH

Natalie H.  
Operations team lead  
Computer Software  
Used the software for: 2+ years

### "Overall good experience with room for improvement"

June 8, 2017

4.0

Pros

Generally user friendly and intuitive. Nice to see how BH has evolved over the years and happy to see that it continues to evolve. Looking forward to seeing what's next!

Cons

Some of the cooler features are difficult to find (i.e. Quick notes). Customer support is fantastic. Biggest complaint is lack of mobile functionality. I want a bullhorn mobile that I can use!

Review Source

TC

Tony C.  
PLM Admin  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Clean Product that Facilitates Communication for Sales and Recruitment"

October 14, 2018

4.0

Pros

Bullhorn is a Customer Relationship Management tool with a clean-and-simple design and many useful functions. Syncs well with Outlook. It can easily handle as many contacts as you need to manage with good sorting and searching capabilities, facilitating communication between Sales and Recruiting. When searching for a client or recruitment candidate, ALL of the available information is returned--so instead of just contact info, there is also a history of all their activity, including emails. Bullhorn CRM is also great for new hires because the interface is intuitive and doesn't require a lot of training.

Cons

While Bullhorn CRM is an easy to learn and use product, with the exception of the Pulse feature, it's not particularly innovative and doesn't offer any features that stand out as far as I can tell. Reloading pages and refreshing appointments can take longer than it seems like they should. However, they are making consistent improvements to the product so this could change quickly in a future version.

Review Source

RA

Radhika A.  
Director, Recruiting  
Staffing and Recruiting  
Used the software for: 2+ years

### "Customizability is the name of the game"

June 8, 2017

5.0

Pros

I really love two main things about bullhorn 1. They really understand the recruiting workflow and space and are constantly innovating themselves to ensure they address everything. 2. You can make their standard ATS really adopt to your company and style

Cons

I'm not their number one VIP customer and they don't agree to my every demand . It's very frustrating.

Review Source

NR

Nell R.  
Finance Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Finance User - Backoffice"

June 9, 2017

4.0

Mostly happy with all functionality. Some aspects are major time savers.

Pros

Intuitive, comprehensive solution that once we iron out the kinks, has the potential to greatly approve process flows in the back office.

Cons

Some quirks and outside work around necessary while figuring out how to best utilize the software. I would like to see more comprehensive training in the future.

Review Source

MH

Matthew H.  
President, Lead Technical Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn review"

March 1, 2017

5.0

I think Bullhorn is a great ATS. I have selected it at multiple companies.

Pros

Search capabilities, customization, work flows, etc.

Cons

Pricing could be better for small businesses (1-5 licenses). It would be great if bullhorn did more to feature product upgrades; I've been using the tool for a long time so I don't always notice when a new/better feature gets rolled out.

Review Source

JR

John R.  
Manager of Talent Acquisition  
Telecommunications  
Used the software for: 2+ years

### "Solid ATS"

March 1, 2017

5.0

Pros

Ease of use, mobile ready, candidate workflow, UI/UX Document repository for candidate record keeping, also on-boarding documentation

Cons

Still some lag from time to time......Small quirks inside search results Mobile App makes BH easily accessible, but putting notes in on the fly is still tough in an Outlook Email world, etc. Making strides though.

Review Source

JM

Jennifer M.  
Information Systems Support  
Staffing and Recruiting  
Used the software for: 2+ years

### "Intuitive!"

June 14, 2018

4.0

Pros

New hires find the system easy to use, user adoption of features is high. Lots of vetted out partners to offer integrated solutions that aren't necessarily part of the core BH product.

Cons

We would love to see more HRIS-style tools to help us more easily manage temporary employees - we are making due with notes primarily but need something more robust.

Review Source

AC

Alvin C.  
Project Manager  
Human Resources  
Used the software for: Less than 6 months

### "Very promising but failed to deliver"

March 21, 2019

2.0

Tried to replace Salesforce with this after reading a huge number of positive reviews. Now I'm beginning to doubt the authenticity of these reviews...

Pros

The auto logging of emails and the dating of comments.

Cons

The severe lack of customisations. We were sold on the idea that it could be quite extensively customised, only to come on board and be told that it cannot work, even if we are willing to pay for it. The instability of the platform irks all the users. Frequent crashing, tabs not appearing. The speed (or lack thereof) when loading each screen is terrible... The support staff can access your data without your knowledge. I questioned them on this, and got a reply saying that I didn't need to worry about it because they won't do anything funny. I don't know how this project manager can vouch for the entire Bullhorn team, but ok...

Review Source

RA

Rosmarie A.  
CSO  
Staffing and Recruiting  
Used the software for: 2+ years

### "Thinking Ahead!"

September 11, 2019

4.0

Pros

I like the ease of use the fast tracking of suitable people and the easyness to keep track on everthing.

Cons

Nothing much to comment here, I am pleased in general.

Review Source

KM

Kelley M.  
IT Support and Trainer  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn Support Rocks!"

June 14, 2018

4.0

Pros

The people who support the product are well versed and a pleasure to assist in our needs. They are always prompt and curteous.

Cons

Add-ons are optional and helpful, but can be costly if you want to have multiple options. The server up site is not always as quick to show issues as it is for users to report them.

Review Source

CA

Caitlin A.  
Front End Tools Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Corporate Trainer "

June 8, 2017

5.0

Customer representatives are great!

Pros

It's very customizable and very easy to use; users generally are unaware of its capabilities so it's always amazing to show them and surprise them

Cons

There can be some latency issues, which has been reduced overtime. Some more reporting aspects would be really cool and also an ability to track all previous activity/statuses

Review Source

AK

Arun K.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Feedback"

September 15, 2023

5.0

Overall its a good product

Pros

Collection and analysis of candidates resumes is easy

Cons

Skill wise ,experience wise, location wise filtering for the employer is good but integration part need to be improved

Review Source

JC

Jessica C.  
Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "The most functional ATS system I have used"

April 9, 2015

5.0

Pros

Bullhorn is the easiest to use and most logical ATS tracking system I have used. I really appreciate the option for interview screens being set up in the format they are in. It is so much easier than manually entering in questions and typing up every question, every time.

Cons

I do not like that in order to add jobs to candidates initial screens, I am required to enter every field (Title, Pay, Company name, Location, Reason for leaving, job description) --- while it's all great information to have the fields available for input, I do not like that it is required because I do not go over every detail of every job on a candidates resume, such as the city it was located in, but might ask one or two questions about a less relevant job. The "Tasks" feature just isn't practical for me. There is no reason why I would use this over my Microsoft Office calendar alerts or a to do list.

Review Source

PL

PAUL L.  
Technical Resources Manager  
Human Resources  
Used the software for: 6-12 months

### "learning curve ... but once you get it, you can make placements"

May 15, 2019

4.0

Pros

Bullhorn has help us make some of our larger placements in recent history. It keeps our process standard and we also use their on boarding system to make things move more quickly in our organization. Bullhorn also integrates into our systems well and it's like using another function of our VMS.

Cons

Sometimes features tend to disappear from version to version. Things can break without warning, and it can take a little bit for features to be returned/fixed.

Review Source

TG

Terry G.  
End User Support  
Staffing and Recruiting  
Used the software for: 2+ years

### "Contains alot of useful contact info, very glitcy"

March 24, 2017

3.0

Maintenance should be run at better times and not during the day

Pros

Power house of info for a customer relationship database. I feel that this is great in a staffing business and contains everything a recruiter needs to run a business.

Cons

Very Glitchy and has errors on a daily basis. There has not been one day that Bullhorn has worked for my user environment.

Review Source

eW

ellen W.  
recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "The best database"

March 1, 2017

5.0

I have had 3 different databases and Bullhorn is far the best and easiest to navigate. I probably don't use half of the options but I do feel that everything for all my candidates, clients, jobs and placements are processed accurately and easily recorded.

Pros

The ease to navigate from one site to another. Terrific technical and customer interfacing.

Cons

Too many other options that I find to be confusing

Review Source

Delgado N.  
Ingeniero de Proyectos  
  
Used the software for: 6-12 months

### "great support, we improve so much whit this software"

April 20, 2018

5.0

We can structure the company to give better work development and project it in a better way

Pros

Great support, you can use it very easy most important thing that this platform is betther than others competences. it has ability of the system to hold multiple functionalities for our company., very useful.

Cons

So small failures, limitations of the system as the user interface can be stressful, when looking for executives you find with barriers

Review Source

MH

Melissa H.  
Data & Systems Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Enjoyable Tool, exciting improvements!"

June 13, 2018

4.0

Pros

I enjoy the functionalities of using one streamlined tool to access our expansive database. The extensions and features learned about at BH engage only increased my enjoyment of using BH.

Cons

I would love to have a way to add more custom fields in the field mapping section. As well as customizing the names to enhance the UX of the back end.

Review Source

aM

amanda M.  
director of enablement  
Staffing and Recruiting  
Used the software for: 2+ years

### "ehire loves Bullhorn!"

June 13, 2018

5.0

Love ya'll!

Pros

The user interface is great and easy to use. The lists and reporting are perfect for managing recruiting and BD time during the day. Great support crew, very helpful and love the market place

Cons

The search is a bit difficult depending on what data you have. But there are partners within Marketplace that allow you to fix this.

Review Source

Ty M.  
Owner  
  
Used the software for: Less than 6 months

### "Clean, Simple, Efficent"

May 7, 2018

4.0

Pros

I really enjoy the user interface - it is intuitive and can be quickly implemented. It is super easy to post jobs and search for candidates within the system. They also have a great set up for email templates to internal and external stake holders.

Cons

The Mobile app is somewhat slow and clunky but I rarely use it so it isn't too big of an issue. Not the cheapest but depending on your needs it is often worth it.

Review Source

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