# Page 17 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated March 23rd, 2026

# Page 17 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 401-425 of 1021 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Leigh C.  
Recruiter  
Medical Practice  
Used the software for: 2+ years

### "Bullhorn Software - Need to update technologically"

June 24, 2016

2.5

Pros

You can usually get a live person when you can in for tech support and it does a good job of tracking emails to and from candidates and clients.

Cons

It will only work on an Internet Explorer platform. Chrome, Safari, etc. are not viable options. Internet Explorer continues to have a higher crash and hack record then other operating systems but there is no option to use them. When there is an update to IE, Bullhorn is continuously behind the eight ball upgrading their software to work properly with the update. They are also currently dropping their support of incoming and outgoing emails. It will now require a separate vendor and more IT company work to integrate.

Review Source

Krystal F.  
Admin | Research and Marketing Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Bullhorn Vs Other CRMS in Recruitment "

May 25, 2016

4.0

I have been working in Recruitment for 3 years now and have had the privileged of using 4 different CRM's. Out of all these CRMs I can easily say that Bullhorn is the best. It is the most efficient, updated, innovative and user friendly CRM I have come across.

Pros

Fast and efficient support for any technical issues, continuous upgrades, respectful pricing and very user friendly.

Cons

No photos of candidates on profiles - This was a useful feature in other CRMs.

Review Source

CO

Colleen O.  
Director of Training  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best ATS on the market!"

June 14, 2018

5.0

Pros

As a trainer, I love being able to train on a product that I strongly believe is an intuitive and valuable tool to help people be more organized and successful.

Cons

Not being able to have multiple resumes open a the same time. I also would like to see more enhancements on the search.

Review Source

DM

Dayna M.  
Recruiter  
Management Consulting  
Used the software for: 1-2 years

### "Bullhorn kicks butt!"

December 6, 2017

5.0

Pros

Very convenient for sales business operations! Very effective and efficient and completely customizable to your specific needs.

Cons

I wish I knew some additional ways to utilize Bullhorn Software to continue improving efficiency for my team.

Review Source

JM

Jayadev M.  
President  
Staffing and Recruiting  
Used the software for: 2+ years

### "Support"

June 9, 2017

5.0

Pros

The customer support has improved significantly over the years. The response time and the knowledge of the agents are great.

Cons

Account management for small business needs to be improved, for small number of users, there is hardly any services or updates of the new features etc.

Review Source

TJ

Ted J.  
COO  
Staffing and Recruiting  
Used the software for: 2+ years

### "Very user friendly and helpful ATS"

May 4, 2017

4.0

The customer rep is the best

Pros

easy to configure most areas and track all . Like the modules and how they are broken out. Like the binocular view.

Cons

would be nice to change some of the hard coded areas to fit us better. Also for any fields to be able to be brought up in all the modules .

Review Source

KG

Katie G.  
Operations Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn Review"

March 1, 2017

3.0

Pros

Efficient Gets the job done Great customer service Great way to keep track of candidates - like the integration with our email system

Cons

Search functionality isn't great Needs updated technology Could use some user experience updates - not the most intuitive site to navigate

Review Source

DL

Daniel L.  
UK Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Best of breed"

September 12, 2018

5.0

Pros

I work for a Bullhorn Marketplace partner and have worked in the recruitment industry for around 8 years. From speaking to my clients, I can honestly say that Bullhorn amazing.

Cons

The honest truth is that I never really hear any complaints from Bullhorn customers that I speak to

Review Source

AF

Alex F.  
VP of Recruiting  
Computer Software  
Used the software for: 2+ years

### "We procured Bullhorn to centralize our ATS and CRM under one platform. "

October 10, 2017

4.0

Pros

It is the best staffing tool in the industry. Great, fresh interface. Constant improvements rolling out each month.

Cons

Customer support. It is rare when a member of there customer service team can find the answer to problem other than a password reset or general functionality.

Review Source

wM

wayne M.  
Director of Operations  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Poor service and no ownership"

September 26, 2016

1.5

Pros

Tactile software that is fairly easy to use and has the option of drag and drop with candidates cvs.

Cons

The lack of help as well as never admitting to customer service issues. Just sorry its 'our mistake' could have gone half way to solving the issues. A sales manager who defends our account manager saying that she is a area sales person when her email footer says 'regional account manager', Calls & emails not returned. Together with a product and package sold to us that did not suit our business structure. A very one way terms of service. Please ensure you read them.

Review Source

Response from Bullhorn

September 27, 2016

Wayne, I am so sorry that we were not able to properly address the problems that you were experiencing, or any mistakes made on our part. We understand that addressing an issue of this nature takes time out of your day, and we're very sorry to have inconvenienced you. If you would like to have any further discussion on how we could offer improved service in the future please feel free to reach out to me at emily.saquet@bullhorn.com. Best Wishes, Emily Saquet Customer Marketing Specialist at Bullhorn

JP

Josh P.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Easy to use CRM "

March 14, 2017

5.0

I've been using Bullhorn for about 4 years now, and it's the easiest to use and to navigate CRM I've used. It's easy to search for people in our database using the quick search function, and to find appropriate candidates in our internal database using bollean searches -- Very impressed!

Pros

\-easy to use -good interface -accurate results

Review Source

BA

Bryan A.  
Recruiter  
Computer Software  
Used the software for: 2+ years

### "User friendly "

May 4, 2017

4.0

Pros

How user friendly is it. It is very easy to find jobs, candidates etc...I like how it shows the best time to contact each candidate depending on response time.

Cons

It should allow you to search people by local numbers or area codes. I "score" of each candidate is sometimes off.

Review Source

SP

Stephen P.  
  
  
Used the software for:

### ""

February 22, 2013

5.0

I'm revising my earlier review. Bullhorn has changed their position on these items since my review. As a user since 2007, I'd give them 5 stars across the board. \*\*\* UPDATE \*\*\*\* Bullhorn is a good system (note my high comments below) and I was thrilled when we converted in Jan 2007, but they are making it hard to stay. Like most search firms, we're small. Our numbers fluctuate, but we have a minimum seat license and when we dip below it, our cost per user goes up. It's a minor reasons and I've just overlooked this for years, but it's not a contract option that is client focused. They changed their process of answering their phones to an automated system like you're calling Dell or Microsoft. It's not even organized well because everytime I've called they don't have the topic I was calling about on the list of choices. It helps them, but it turns out to be more slower to resolve something that it once was. They do well resolving, no problem there, it just takes longer to reach someone now. Instead of paying monthly, they've instructed us that we are now to pay a full year in advance to so we "no longer have to deal with the hassle of monthly invoices", as it says in their contract. When we questioned, they said we can pay 3 months in advance. When questions why, it's so they can be more aligned with how other comparable companies are invoicing. If you can overlook those 3 areas, it's a terrific product.

Review Source

DP

Darshika P.  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Inspiring"

September 12, 2018

5.0

Pros

A supplier who cares about the customer - not just to make money, but truly cares about the people, the end users - Inspiring. Art - you have created a company culture that we can only hope to aspire to become -- one day ...every little step matters, every conversation matters - and you have helped us spark the ideas to help us get there. Thank you! TeamCalibrate

Cons

As a new customer, not knowing the power of the software

Review Source

SZ

Sharon Z.  
Support Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Easy to use and train on."

June 9, 2017

5.0

Pros

Bullhorn is very user friendly and the documentation and videos are nicely made and easy to follow.

Cons

The SMS messaging portion needs some improvement. Would like more information sent when product updates are applied, sometimes those aren't as informative as the could be.

Review Source

David J.  
  
  
Used the software for: 6-12 months

### "null"

July 12, 2017

1.0

Review Source

cC

chris C.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great product with a heavy price tag"

February 1, 2018

4.0

Great product that is over priced.

Pros

I believe this is the best product on the market for Staffing and Recruiting companies but not the only one. It well integrated into outlook and other apps so it allows for ease of use. There is strong customer support for many issues and they always pretty easy to work with as an organization.

Cons

Overpriced compared to everyone else. Not much flexibility when you want to drop users. They are not much help when it comes to the career portal as well. We wanted to integrate the job site into our web page and there was little to no support there.

Review Source

Steve K.  
HR Manager  
  
Used the software for:

### "Great product - Highly recommended"

May 19, 2016

5.0

Excellent, intuitive software that makes recruiting much simpler. It's cloud based, so you can access your data from anywhere on any device - from the office, from home or from your tablet/smart phone during client visits. Training modules are comprehensive and allow you to be up to speed very quickly. On the few occasions where we've needed tech support, the staff have been pleasant and helpful. On the down side, it's a bit pricey and add-on features can quickly increase the price. But the software is upgraded regularly, so there are frequent improvements in functionality in the base product. Overall, highly recommended software that will make your recruiting life much easier.

Review Source

NR

Nadia R.  
Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Very easy to use"

December 7, 2017

5.0

Overall a great experience for an ATS amungst the rest

Pros

very user friendly.. follows a streamlined recruitment process Follows good business flow and process

Cons

Could be more automated There are other systems that have VOIP and automated processes that would be better for management

Review Source

MH

Mia H.  
Senior HRIS Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Review of Bullhorn Staffing and Recruiting Software"

April 27, 2017

5.0

Plenty of areas to improve. I look forward to what the future has for Bullhorn CRM

Pros

Like how I can post jobs to multiple social media websites and job boards. More Job boards would be awesome for different industries. Trucking job boards, Sales Job boards, etc. I like how I can change bullhorn CRM settings and fields to make it look and feel more user friendly.

Cons

Would like more social media sites to be able to post to. Would like more of a selection for Auto posting functionality besides twitter. With Bullhorn Reach this was a easy step to do. With a home made career portal, this functionality is lost. Indeed needs better support to support bullhorn CRM users.

Review Source

JS

Josh S.  
President  
Medical Practice  
Used the software for: 2+ years

### "Staffing First"

March 24, 2017

3.0

Bullhorn brings less value for same amount of money

Pros

Bullhorn is easy to use. Bullhorn satisfies our needs. Bullhorn has decent reporting tools. Bullhorn works most of the time.

Cons

Bullhorn is less efficient and costs more. Bullhorn crashes often and doesn't provide same value.

Review Source

OM

Omar M.  
Placement Specialist  
Government Administration  
Used the software for: 6-12 months

### "Bullhorn "

September 12, 2019

3.0

When I did use it, I was posting jobs on to my Twitter, Facebook, and LinkedIn.

Pros

What I liked most about this product was that you can connect all your social media platforms and post once.

Cons

What I least like about this software is that you have to give access to bullhorn by entering your password into their website to connect all the platforms. I am not sure where it goes and who has access to it?

Review Source

YH

Yvonne H.  
Director-Recruitment and HR  
Computer Software  
Used the software for: 2+ years

### "Overall a decent product"

September 4, 2018

4.0

Pros

Nice, clean user interface Information could be customize Easy to track candidate activity Liked how it could be linked to Outlook

Cons

User support wasn't always the best Searches weren't always easy, had to use exact wording and intuitive searches weren't available

Review Source

TR

Tracey R.  
Account manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Use of bullhorn"

June 7, 2017

4.0

Pros

In my experience bullhorn is quite easy to navigate and provides extensive information. It is excellent fir tracking both candidates and contacts

Cons

There are several areas in bullhorn which do not integrate smoothly, but we are told additional innovations are coming

Review Source

pT

pankaj T.  
IT Recruter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "BullHorn Review"

April 4, 2018

4.0

Pros

Bullhorn is one the best tool out their for all your staffing and recruiting solution,it is very smooth and pulls out the exact skills of resume you need and does not slow down even with heavy usage

Cons

Bullhorn has all the aspects needed for you stafiing tools,only thing they need to work is their customer ,they can be annoying sometimes but again that can be a personal problem

Review Source

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