# Page 18 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated March 23rd, 2026

# Page 18 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 426-450 of 1021 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DA

Dwayne A.  
Recruitment Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Best Talent Management Software I have used "

January 15, 2019

5.0

Overall I would reccomend. One of the best Talent Management Software's out there.

Pros

Easy to use for novice and makes life easy keeping a track of your candidates and clients. Also very easy to add candidates informmation by just dragging their CV on the CRM dashboard.

Cons

Expensive if you want all of the features such as your key metrics showing on the home dashboard. Alsso, need to pay extra if you want to track your audio voicecalls.

Review Source

JS

John S.  
Managing Partner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Not what it used to be"

January 31, 2017

1.0

We have been using Bullhorn since 2006 and it has become a terrible product compared to what it once was. They have changed the product so much and have removed their integrated email and forced us to use a gmail product. Their searching capabilities have become pretty much useless.

Pros

It has all of our data

Cons

Everything really.

Review Source

WT

William T.  
Team leader  
Staffing and Recruiting  
Used the software for: 2+ years

### "The product is extremely user friendly "

June 9, 2017

4.0

Pros

Navigation, sorting columns , job entry, manager notes, lead generation. Candidates navigating is much imrpoved

Cons

Crashes, app needs work, favorites saved searches are tough to edit. Reporting can lag. Work flow of submission to placement has too many steps

Review Source

CC

Chris C.  
Lead Recruiter  
Management Consulting  
Used the software for: 2+ years

### "Bullhorn Tracking system"

April 15, 2017

4.0

Pros

Easy to post on different platforms, easy to track email conversations, lots of information can be uploaded and tracked

Cons

interface is very basic, lots of updates are needed when trying to do bulk updates, not a lot of special features available. very basic.

Review Source

SB

Sarah B.  
VP Recruitment  
Staffing and Recruiting  
Used the software for: 2+ years

### "New Bullhorn"

February 10, 2017

3.0

The customer service is fantastic, ever since we merged with G Mail there have been problems and the new format although in some cases easier ( adding images and resumes by dropping)is not as fast to work through.

Pros

The ability to drop resumes and images into each profile.

Cons

Navigating searches are not as easy

Review Source

HR

Heather R.  
Sr. Business Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good product - looking forward to future enhancements"

June 15, 2018

4.0

Pros

Easy to learn and navigate and has most features needed to recruit. Our staff find it very user friendly.

Cons

Would love to have more configurability. Custom fields are needed and having some ability to write custom code would be ideal on the customer's end.

Review Source

JE

John E.  
COO  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good features but outdated technology"

March 2, 2017

4.0

Pros

Rich set of features, technical support is excellent, easy to add new candidates via resume parsing.

Cons

Searching candidate database is cumbersome and is an important function; email tracking proved problematic (emails not being delivered) so had to disable.

Review Source

KM

Keerthana M.  
Lead Recruiter  
Management Consulting  
Used the software for: 2+ years

### "Bullhorn is a very good CRM"

August 15, 2017

5.0

Bullhorn is a very good CRM

Pros

very detail oriented and has many fetures for staffing and recruitment for in house. can handle a huge database.

Cons

needs a very fast processor pc as it has very advanced UI and uses lot of memory. hope i can get many features like taleo

Review Source

BB

Barbara B.  
Project Coordinator  
Management Consulting  
Used the software for: 6-12 months

### "Ready for a Change"

February 9, 2016

3.0

Pros

We use Sendouts by Bullhorn; it is a robust, relational database and has worked for us for the past few years. We like the ease of parsing, merging records, tracking of activities, layout of the "Dashboard" and as a new user, I found the ramp-up/learning curve short and user-friendly. We use it as a recruiting tool as well as a business development tool. The calendar feature is good and it, as well as email, integrates nicely with Outlook.

Cons

When I make an entry, where I think the database should be "smarter" it isn't and I find I have to do "double-entry." I'll give you an example. With candidates in a Job Order, I'll "advance" the candidate from a "match" status to an "Interview" status, enter the Interview information, (date, time, with whom, etc.) and yet I still have to then go and create an appointment and re-enter all the same information again there. I think the advance component should integrate with the appointment component.

Review Source

AW

Ari W.  
Chief Recruiting Officer  
Computer Software  
Used the software for: 2+ years

### "Bullhorn is an ATS which is the heart of innovation for a staffing company"

June 9, 2017

4.0

Pros

Excellent innovation, excellent engineer! Would highly recommend to all staffing companies looking for a heart and soul of their technology.

Cons

Support a little overconfident at the first level because they care so much. New products need better support.

Review Source

cT

carol T.  
Principal  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great product, but similar software from the competition is cheaper"

February 24, 2017

5.0

As a single proprietor, I was looking for a recruitment software and candidate management system that could safely store all my business data. Bullhorn certainly delivers on this front! It's an easy-to-use/user friendly software with great customer service to back it up. Unfortunately, monthly pricetag was a bit too steep for my budget, so I switched to a similar product offered elsewhere. I do recommend this product for businesses with 10-10,000+ employees who are looking for a cost-effective way to manage their recruitment process.

Pros

Easy to learn, user friendly, great functionality and tools, excellent customer service & customer training.

Cons

Cost adds up for a sole proprietorship

Review Source

EI

Eric I.  
Bullhorn ATS  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Bullhorn ATS Review "

August 24, 2020

4.0

Pros

As a recruiter I would say the best feature is the built in bulk email blast.

Cons

As a recruiter, all features I need is there, however it is not user-friendly. In the times of smartphones i'ts like a blackberry phone.

Review Source

JMQ

Jose Mateo Q.  
Food Production Engineer  
Food Production  
Used the software for: I used a free trial

### "Bullhorn ATS & CRM the future of enterprise-wide sourcing?"

April 27, 2023

4.0

Pros

Bullhorn ATS & CRM provides businesses and staffing firms with a comprehensive set of cutting-edge technologies to enhance their hiring procedures and customer relationship management. The platform may be easily customized and interfaces with other well-known applications, increasing usability and productivity.

Cons

When compared to competing customer relationship management and applicant tracking solutions, Bullhorn ATS & CRM's price plans may be too expensive for some businesses. Additionally, for certain users, the platform's initial learning curve can be challenging, and correctly configuring and customizing it may take some time.

Review Source

SS

Shannon S.  
National Account Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Candidate management tool "

October 16, 2017

4.0

Pros

Very easy to use and train on, very user friendly and has regular upgrades. The interface is simple .

Cons

Would like more functionality for contract management (after the placement happens) more scheduled touch points that integrate with our Outlook.

Review Source

CA

Charlie A.  
Account Executive  
  
Used the software for: 2+ years

### "Best CRM Around"

May 30, 2018

4.0

Pros

Bullhorn CRM makes it very easy to track all stages of the sales process. Entering clients and contacts is very easy

Cons

Very easy to add duplicate contacts. Difficult to create separate locations for a business. I miss being to pin contacts and clients

Review Source

Samuel M.  
Business Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "It works but nees some tweeks "

May 20, 2016

4.0

I believe that not everything is perfect and that there is always a tweek that must be made. the ease of use is perfect but the over all customer service can become better

Pros

It is simple has a Sales Force feel fof it

Cons

the customer service can be beetr

Review Source

CM

Chris M.  
Talent Acquisition Manager  
Management Consulting  
Used the software for: 2+ years

### "Easy to use but entry level"

May 8, 2017

4.0

Pros

Easy to use, fairly cheap, great customer support (and I do mean great!), and a good search function if you've filled things out in the past

Cons

The posting has improved but still could be better with functionality like knockout questions and EEO info

Review Source

VV

Vicki V.  
Owner  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Customer Service is great"

November 1, 2017

4.0

Pros

The search feature is great, there are so many ways to broaden or pinpoint your search. When you pull up a search, the ability to sort by so many different fields is great.

Cons

I wish there was a trigger that goes from Active to Working and back to Active when they start and end a job. It takes so much time to go in and change people from Active to Working, so you don't offer them another job while they are on an assignment for you. But when the assignment ends, you have to mark them back to Active or you will never see them in your Active search.

Review Source

Kian J.  
Recruiting Researcher  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Great software for HR needs"

September 30, 2018

5.0

Friendly to use!

Pros

I like the functions - it has wide variety of functions and friendly user interface

Cons

It is 'slowding'. It loads but there's an opportunity to make it faster

Review Source

rS

robby S.  
lead it recruitment consultant  
Staffing and Recruiting  
Used the software for: 2+ years

### "Powerful search and workflow features"

June 15, 2018

4.0

Pros

Powerful search and workflow features. i can keep track of requirement and candidates easily easy to get started but takes a while to master

Cons

Bullhorn is only as good as the data you put in Lots of options and functionality take a while to learn

Review Source

PN

Precious N.  
Adoption and change management support officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Ease of usean intuitive interface"

October 25, 2022

4.0

This is a world class tool for me to manage human resources and clients but I feel an improvement in technical support services and less downtimes will make it more enjoyable

Pros

The graphic user interface is modern, simple and instinctive to use while still retaining all the functionality of a top ATS and CRM tool.

Cons

The technical support response is not consistent

Review Source

EL

Eric L.  
Managing Director  
Accounting  
Used the software for: 2+ years

### "Easy to learn and alll the functionality I need"

June 9, 2017

5.0

Great product overall and responsive support

Pros

Entire functionality. Ease of use and ease of setup. Great use of links and integration with email.

Cons

Adding attachments from Outlook 2016. Right now I need to download, save, and then upload attachments.

Review Source

EB

Erin B.  
VP of Application Mgmt  
Medical Practice  
Used the software for: 2+ years

### "We have been a customer of Bullhorn for 3 years. After our users were accustomed to the software they now love it."

June 9, 2017

1.0

Pros

Data integrity, tear sheet capability, the marketplace, the API features...Novo upcoming release for the enterprise edition

Cons

All the ideas in the innovation throw down should already exist in the platform. Our users need all these features.

Review Source

RM

Rick M.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great interface and support"

January 17, 2018

3.0

Its a good software but could do better

Pros

The interface is beautiful and the support team is excellent. The support team is 24/7 and they will follow up and not quit till they have is corrected and fixed. Great job.

Cons

Horrible parsing and search functions. It is very difficult to find someone in the system and the parsing tool does not add people to the system correctly which causes a lot of clean up time

Review Source

MM

Matt M.  
VP West Coast  
Staffing and Recruiting  
Used the software for: 2+ years

### "Been using bullhorn for over 6 years and it is a very solid reliable ATS system"

June 7, 2017

4.0

Keep up the good work, customer service has improved a lot over the years.

Pros

Ability to navigate around easily, post notes from multiple locations. Was a big improvement on our old ATS.

Cons

Some of the marketplace integrations are not ready and well integrated.

Review Source

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