# Page 23 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated March 23rd, 2026

# Page 23 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 551-575 of 1021 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TK

Tanya K.  
Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Valued Client"

March 1, 2017

4.0

As an administrator I find this to be a very useful product

Pros

All the administrative capabilities

Cons

N/A

Review Source

SB

Steven B.  
Director of recruiting  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Using canvas"

June 9, 2017

5.0

Pros

Canvas gives us great visibility throughout our system. We are able to share the information with our team in a very timely fashion.

Cons

The complexity is a lot to understand at first but the longer you spend in the system to more you learn.

Review Source

MS

Mathumitha S.  
Technical Sourcer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Bullhorn ATS & CRM"

February 15, 2023

5.0

very excellent.

Pros

Its help to reach the candidate easily with their contact details.

Cons

needed more credits views the new profiles.

Review Source

KM

Kristen M.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Great Product and Easy to use!"

September 26, 2016

4.5

Pros

This product is easy to use, easily customizable and has a great work flow! It's also easy to learn. It also can track all of your emails with outside leads, candidates and contacts! The support staff is great and are always there when help is needed. Their help site includes instructions and videos on how to use the system.

Cons

The most confusing thing about this product is their tracks, you can have multiple displays depending on what time of placement it is.

Review Source

AM

Aimee M.  
Recruiter  
  
Used the software for: 2+ years

### "Good system for managing recruiting process"

March 27, 2018

4.0

Pros

It's easy to transition from one module to the next. Customer service always available to help when any issues arise.

Cons

As with any new (to me) software, I don't like the learning process. The initial start-up is my least favorite part. Other than that, no complaints.

Review Source

SD

Sam D.  
Owner  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great Product, Awesome People!"

March 24, 2017

4.0

If you're after a really powerful front office solution, look no more.

Pros

Great value for the money and very easy to use. Our rep, Jen Gaal is fantastic and support has been pretty responsive. If they're not, Jen gives them a quick kick in the pants!

Cons

No back office and the on-boarding module has some issues. It seems almost like the integration between front office and on-boarding is not 100% complete.

Review Source

PV

Pete V.  
Vice President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Steadily Improving but a High Cost Solution"

December 2, 2016

4.0

Having used this tool for 3 years, I've seen a steady improvement in features and the quality/speed of service, however it remains one of the most expensive tools for the value. Its features are robust, but some things that seem like they should be a part of the package are lacking. Sometimes the focus on their annual conference seems to be more important than upgrading the ATS product.

Pros

Web-based, lots of flexibility, good and speedy search

Cons

Some features just don't work (drag/drop), quirks in data export, user customization requires BH support to accomplish, contract not very flexible for changing user license needs

Review Source

MM

Melissa M.  
Project Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "My Bullhorn Experience as a Project Manager"

June 13, 2018

4.0

Pros

My experience with the Bullhorn software is that it is very intuitive, quick, user friendly & cutting edge.

Cons

There really isn't anything I don't like about the software, we are currently mid-implementation & so far so good!

Review Source

DL

Dan L.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Critical use of a quality ATS"

October 17, 2020

4.0

It serves it's purpose for a mid quality service. and average benefit to the user.

Pros

I find this software ease to use to be average. We have only used it for a short time so there is a learning curve that we need to compromise.

Cons

This is newer to us and we use several systems. We are not as enthused with the program as others. User friendly is very important.

Review Source

VR

Verified Reviewer  
Freelancer  
  
Used the software for:

### "Great software to manage your recruiting system"

April 12, 2018

4.0

Pros

Great to have everything in one place so we can control the recruiting. Very easy to track/get all the information we wanted or we are looking for.

Cons

I could not find anything i dislike in the software, but the price could be a little lower. We have some others tools that we can find with lower pricer.

Review Source

aC

andrew C.  
IT Programme Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "The choice confirmed"

September 12, 2018

5.0

very good so far

Pros

The breadth of capability from communities for candidates and customers through to the time capture for timesheets

Cons

More a salesforce issue then B4SF, but some complex items cannot be changed at the root level

Review Source

CH

Carl H.  
Analyst  
Construction  
Used the software for: Less than 6 months

### "Great CRM capabilities"

May 21, 2020

5.0

I work on the team designing reports from Bullhorn. I find the Canvas system incredibly frustrating but the data collection piece and end user experience are both great.

Pros

The user experience is fantastic. It is a great UI, and is a fantastic tracking system. Our user base has no problems managing their applicants this way. It is also flexible enough to customize for almost anything your company cares to track.

Cons

The Canvas application is incredibly frustrating. There should be a much easier interface in designing reports for our company and representing our data.

Review Source

BJ

Boesel J.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Can't go wrong"

April 11, 2017

5.0

A bit expensive but worth it if you really plan to utilize technology. If you're just looking for a way to track recruiter activity, this is overkill. If you want to completely automate the busy work of posting, sourcing, recruiting and process management Bullhorn is a tough act to beat.

Pros

Very robust with excellent support.

Cons

Being one of the older ATS's there's a lot of legacy features they could eliminate to make it easier to use. Even so their support is excellent when trying to work around these. Bull horn isn't the easiest system to use, I've use 6 but, it just takes a little getting used to. The question is are you looking for a really integrated recruiting solution or a cheap Rolodex? Bullhorn is for organizations willing to commit to taking advantage of technology.

Review Source

MP

Mika P.  
Director of Operations  
Construction  
Used the software for: Less than 6 months

### "Clean & Concise"

August 25, 2016

4.5

Pros

We are new to Bullhorn, and one thing I do enjoy about this software is the overall flow of the website. It is very intuitive in terms of use, and has a very clean and simple navigation to it. There are also several great options in terms of creating your own workflows, and the existing template they have created is also very effective. They offer great data migration options if you are switching from another software, and my sense is they are a very established company with extensive experience, they know what is important and have implemented these features into their software.

Cons

As I mentioned, we are new to this product. That being said, it has been a challenge to have it implemented. One of Bullhorn's selling points is the amount of employees they have within their company, but it doesn't really matter if they aren't able to be timely in terms of meeting and implementation. If you are unable to attend a kick off call you are usually looking at another 3-5 business days out before being able to reschedule, so if you are on a time crunch it's definitely something to consider.

Review Source

CT

Chrissy T.  
Office Manager  
Legal Services  
Used the software for: Less than 6 months

### "Rave from WAHVE"

December 8, 2016

5.0

Bullhorn has streamlined our office. If it's not in Bullhorn - it didn't happen. The support team and implementation teams are fantastic. We love how we have been able to customize the system to meet our exact business needs. It is flexible and intuitive. We are excited to use more reporting tools in the future as well.

Pros

Customer service team is top notch. They always go the extra mile to be sure my questions are answered fully and I understand not just the HOW but the WHY behind it. Always personable and friendly and ready to help.

Cons

I would love to have the ability to onboard clients in BBO the same way I onboard contractors - but with storage of documents in the Company Tab instead of the assignment. BUT - the BBO team is aware of my need, and they're working on building it!

Review Source

JR

Jared R.  
Recruiter  
  
Used the software for: 1-2 years

### "It works!"

August 9, 2018

4.0

Pros

Visually easy to look at and easy to operate within the confines of Bullhorn. Tracking of emails is a great feature

Cons

I wish that sorting though different tearsheets was easier. when I open all the tearsheets it would be nice to pick and choose.

Review Source

TPP

Tom Pimm P.  
COO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Bullhorn for boutiqonue staffing company"

October 3, 2016

4.0

Very easy to use, great educational component with use of You Tube videos, great customer service Data transition was complete and timely.

Pros

Education - You tube videos Customer Support Effective interaction with Linkedin

Cons

Is bullhorn getting to big to support the "little guys"?

Review Source

Response from Bullhorn

October 11, 2016

Hi Tom, We're happy to hear that you find our product easy to use. We strive to create a great user experience for companies of all sizes! I wanted to make sure you knew that in addition to the training videos that you can find through YouTube searches, you can also find a wide collection of training videos in a more organized fashion on our customer portal (customerportal.bullhorn.com). If there are ever any issues that you would like to discuss further, please don't hesistate to reach out to me at emily.saquet@bullhorn.com. Thank you! Best, Emily Saquet Customer Marketing Specialist

LH

Lori H.  
Accountant  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Not Impressed!"

February 13, 2018

2.0

None

Cons

We transitioned from an amazing product, Maxhire, to Bullhorn as Bullhorn. It was such a disappointment, we had a 1 year contract, cost of alot of money to transition but we left after the contract term.

Review Source

IM

Ian M.  
Commercial Director  
Retail  
Used the software for: 6-12 months

### "Great beginnings"

September 12, 2018

3.0

been a difficult journey so far but slowly getting there and hopeful we will get the best out of the system in the next few months

Pros

Lots of features and easy to use, can't really make mistakes, ease of use and navigation is good

Cons

Dashboards - don't seem easy to use and very few recruitment businesses seem to be getting te best out of them, seems like an opportunity to support customers with

Review Source

Sudha A.  
Technical Recriter  
Computer Software  
Used the software for: 6-12 months

### "Bullhorn Review"

January 13, 2019

4.0

Pros

It has a very good link with outlook. Easily accessible.

Cons

Bullhorn is so far so good and vendors section needs more improvement.

Review Source

SB

Shannon B.  
Placement Director  
Accounting  
Used the software for: 1-2 years

### "Neutral - used for about 2 years"

September 7, 2016

3.5

Pros

the connectedness of comments and ease it was to post notes to multiple places. With just one click you are able to post comments to multiple managers, candidates and notes without taking an extra step. This was very slick to keep everyone informed and updated as positions changed and we received candidate feedback from managers.

Cons

occasional software downtime would interrupt our business

Review Source

JC

Jill C.  
Research Associate  
Management Consulting  
Used the software for: 6-12 months

### "Power CRM/ATS"

June 6, 2018

3.0

This is not for a retained search company - more for a contingent based search or fast-paced staffing firm.

Pros

The initial feel of the platform is new and crisp. Boolean search is helpful in any CRM, especially those that house thousands of records

Cons

Navigation is cumbersome at best and there is little to no room for automation. Only some columns are movable in different views.

Review Source

GS

Gurbeer S.  
COO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Review of Bullhorn Sofware"

February 1, 2017

4.0

As COO we implemented Bullhorn for our ten people recruiting agency in February of 2016. We needed a CRM and candidate tracking system that allowed us to enter our large amount of resumes and improve our workflow. After trying a few different systems on the market we decided Bullhorn was the best option for us. Today we use this system all day every day to enter resumes, contact information for our clients, submit candidates to jobs, enter new jobs, and almost every other aspect of running our business. Bullhorn helps us immensely and we are grateful we found such a great system that helps us save time and increases our bottom line.

Pros

\-Resume Parser helps us import a large amount of candidates in a short period of time -Customer Support -User Interface is can be customized for our needs

Cons

\-Resume Wizard does not fit our criteria

Review Source

EB

Eoin B.  
CEO  
Primary/Secondary Education  
Used the software for: 2+ years

### "Bullhorn over priced and over rated"

October 2, 2018

3.0

Pros

It has a slick email integration which does help when replying to candidates and clients. Easy to see candidates.

Cons

Poor customer service Over priced Integration into the website is poor - takes an age for our jobs page to load up. Have given it to several different webdevelopers and all cite Bullhorn as being the issue. Not really malleable unless you are willing to pay for it.

Review Source

MS

Mayank S.  
IT Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "My Second half for Recruiting"

May 23, 2018

5.0

Pros

Can be used for both Recruitment and Sales. Helps to generate all the reports which helps to understand the performance or recruiter easily. Mass mailing which helps your work easy in one click.

Cons

Sometimes i feel that the boolean search is not that effective. Takes too much time for loading the resume. Its not the right tool for a beginner.

Review Source

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