# Page 24 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

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Last updated March 23rd, 2026

# Page 24 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 576-600 of 1021 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Abigail R.  
Admin Assist.  
Construction  
Used the software for: Less than 6 months

### "Easy and Intuitive"

July 21, 2020

4.0

Overall, I think that Bullhorn is pretty easy to use and learn. I have picked up on how things work rather quickly and have had a great experience thus far.

Pros

This software is very intuitive, and pretty easy to navigate

Cons

I wish that you could customize searches a little more. Like if you wanted to search for a specific certification, you could just put it in the search bar and something would come up. The training are great, but i think that they need a little more detail on why you are having people do the steps that they are.

Review Source

ML

Melissa L.  
Recruiter  
Computer Software  
Used the software for: 2+ years

### "A+ for Bullhorn"

July 11, 2016

4.0

Pros

Bullhorn's newest release is very user friendly and works like a Windows product. You can drag and drop files easily and customization's are no problem either. I like that I can log into Bullhorn from anywhere since it is web based and pick up where I left off.

Cons

I miss the Message Center from the previous version and the ease of parsing an existing candidate. This can still be done but it requires multiple steps.

Review Source

Antonello B.  
cultivator  
Farming  
Used the software for: 6-12 months

### "salute"

February 21, 2023

4.0

Pros

easy to navigate and easy to understand for anyone

Cons

Its pricey and their is other programs that are similar and cheaper

Review Source

DR

Derek R.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Excellent Product - Manage Pipeline & Relationships"

October 31, 2016

5.0

My experience with Bullhorn has been excellent. I believe it has helped me to manage my work flow better, and that includes both client and candidate relationships. Every time I turn around, Bullhorn comes up with new ways to make their CRM better. The includes tearsheets, task list management, and Pulse. Also, there are lots of opportunities with integration of other products.

Pros

I really like the visible flow of working on jobs, and the functionality of it. It all makes sense and can be tracked. I also like the dashboards to help manage personal (and team) performance.

Review Source

FD

Fraser D.  
Product Marketing Executive  
Computer Software  
Used the software for: 1-2 years

### "works well for small scale operations"

December 31, 2018

4.0

Pros

\- When working for a recruiting agency I used Bullhorn to track candidates and manage communications. It was vital in automating those key processes that otherwise would take an age to complete

Cons

\- It was a tad overwhelming at first and I didn't use many of the features on offer. Not necessarily a con for a larger organisation but for my purposes it was a bit off putting

Review Source

JB

Jill B.  
Recruiter  
Insurance  
Used the software for: 6-12 months

### "Feedback"

March 31, 2017

3.0

So during the implementation process I was given an overview of the product and the options. Now that I have been using it for a couple of months I want to change a lot of the features to better suit my recruiting style but told that it will cost me more money unless I go through each change individually with a tech. rep.

Pros

parsing resumes and linked in profiles

Cons

Too hard to find future tasks on candidates.

Review Source

VR

Verified Reviewer  
Business Development Executive  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "A good piece of Recruitment software"

March 5, 2019

4.0

Tracking opportunities

Pros

I like the layout and search functionality

Cons

Pipeline is not easily followed at times, hard to view an overview of activity

Review Source

RF

Richard F.  
Executive Recruiter  
  
Used the software for: 1-2 years

### "I've used it at a couple different firms. It's efficient and functional. Easy to learn and use."

January 11, 2018

4.0

Client and candidate tracking

Pros

The scheduling features are easy to use and new to me so I like it alot when I schedule an interview and it goes to both the client and candidate's email

Review Source

SG

Seth G.  
Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "not a fan"

February 13, 2017

2.0

i was a maxhire client and converted to bullhorn, the conversion was not done well and when I requested to go back to maxhire they declined. It is not an easy system to use and is expensive as anything extra is a la carte.

Review Source

AM

Aram M.  
Managing Partner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Managing Partner"

July 14, 2016

4.0

Pros

The interface feature are great and very easy to use. For example i have easy access to sensitive information and have the ability to download resume through "resume wizard". Save me time and headache while I am on the phone dealing with other tasks. Excellent feature!

Cons

I wish the basic enterprise edition had more features for tracking consulting Timesheet, and the better candidate search results.

Review Source

SJ

Sarah J.  
Recruiter  
Management Consulting  
Used the software for: 6-12 months

### "Bullhorn is a fabulous and brilliant staffing web based system"

August 22, 2017

5.0

Pros

I mainly used bullhorn as a recruitment solution in terms of searching for qualified candidates, new job requisitions, calendar, bulk mailing, reports, resume collection.

Cons

It would be nice to bring applicants from LinkedIn and other social media pages where the resumes are available instead of we doing manual searches

Review Source

SF

Scott F.  
National Business Development Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great ATS!!!"

May 8, 2017

5.0

Sales and Support are excellent.

Pros

Love the interface and search capabilities. The modules are clearly labeled and easy to read. The job posting feature is very helpful.

Cons

Additional features and setup should be including in cost. The integration with Scout can be improved and should be able to send attachments to the client.

Review Source

AS

Amanda S.  
Sr. Recruiter  
  
Used the software for: Less than 6 months

### "Reliable Software and Customer Service"

January 13, 2017

4.0

I have worked with Bullhorn for about 1.5 years now with my recruiting firm. Our firm is small and doesn't have many resources to draw upon for tracking candidates, clients, and reporting. Bullhorn is a one-stop-shop. Every person in my company uses BH from end to end - resulting in smoother processes, consistent documentation, and reliable information.

Pros

Robust features Amazing customer service. Always real live people, with real solutions! Reporting tools at no extra charge

Cons

Bullhorn offers so many features and options, it can become overly complicated to do simple tasks. This resulted in a lower score for "ease of use" from me. The training videos are very basic and hard to sift through to find the right information for my needs.

Review Source

CM

Celeste M.  
IT Director  
Management Consulting  
Used the software for: 6-12 months

### "Bullhorn ATS Software Review"

August 6, 2015

4.0

Pros

Bullhorn is easy to use and provides good metrics for managers. We have had few issues and support has been very responsive when we do have a question. As an administrator, I like being able to tailor custom fields to suit our needs. Bullhorn met our requirement for an Internet/Cloud based product that operates effectively on multiple platforms. Bullhorn's plans for the future and the offerings in the Bullhorn Marketplace offer our company multiple options for growth and changes over time.

Cons

During the conversion from another vendor to Bullhorn, we had issues with the data mapping. Luckily we have expertise in data mapping and were able to recognize the issues before going into production.

Review Source

MJ

Miriam J.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "User friendly and easy to navigate. "

January 15, 2019

4.0

I would definitely recommend this, with a little bit of tweaking and add ons it would be a 10/10 software to use.

Pros

Bullhorn is super easy to navigate. You can contact the company directly via phone and they get back in a timely fashion.

Cons

Bullhorn could use a few more integrations such as CICS and E-Verify. This would help ease little tasks.

Review Source

DE

Dale E.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Terrific"

April 25, 2017

5.0

N/A

Pros

Very Powerful Tool. It has the capability to reach many candidates and clients in a very quick way. It's extremely efficient.

Cons

Sometimes this product has so many tools that it is too complicated. It can be overwhelming at times. It's like buying a computer, you will never use all of the things you purchased.

Review Source

JM

Jon M.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Bullhorn Software"

October 3, 2016

4.0

I have been using Bullhorn for eight years. I did not research other software recruiting programs in much detail prior to signing up with Bullhorn. As the company grew over the years the customer service became less dependable. We are a small recruiting firm and do not utilize all the features available from Bullhorn. Last year I was advised that I would need to sign a one year contract. I have reviewed other recruiting software and now want to change but am locked into Bullhorn. I would recommend this software for large recruiting firms with many employees in many locations however a small firm may want to look at some of the boutique software companies that focus on smaller organizations.

Pros

Pretty easy to enter resumes into the database.

Cons

Very complex and the cost is twice what other companies charge.

Review Source

BK

Bianca K.  
Tech Recruiter  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use "

June 26, 2021

4.0

Easy to catch on to, I think it has many great features and pros outweigh the cons

Pros

I love how easy it is to learn and navigate. Easy to create many ways to track candidates and stay organized. Especially love setting task reminders for down the road.

Cons

Can be super glitchy, for example you can NOT refresh the page from the browser or else you lose all pages that are open. A few finicky issues like that.

Review Source

Matison W.  
  
  
Used the software for:

### "Bullhorn is great!"

December 8, 2016

5.0

I use Bullhorn ATS for recruiting and marketing purposes. It addresses the issues of tracking candidates, organizing information for both candidates and clients, and assisting with both efficiency and productivity. It is used to track and store documents and important files, as well as to allow the entire organization to have access to information

Review Source

VR

Verified Reviewer  
Production Management Associate  
Performing Arts  
Used the software for:

### "Highly functional, not the most beautiful. "

March 13, 2018

5.0

Pros

It organizes all of your contacts and postings extremely clearly. As a new recruiter, it was super easy to use and jump right into.

Cons

The user interface isn't the most beautiful. They could really gain a lot more word of mouth if it looked good, but it's functional.

Review Source

BB

Betta B.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Bullhorn Review"

December 5, 2016

4.0

I've become even more impressed with Bullhorn in 2016 as we discover most of the other products we research integrate well with Bullhorn.

Pros

Bullhorn has gained in popularity and, with that, many of the products we look to implement integrate smoothly with Bullhorn. The customer support has been awesome in 2016! Our Bullhorn support team doesn't just email us back; they do not hesitate to call and spend unlimited time walking us through our questions or issues. Great job BH support team!

Cons

The search functionality can be challenging. Many times we know a candidate or contact is in the system yet we still cannot pull the profile up without navigating through several windows.

Review Source

EW

Evan W.  
  
Staffing and Recruiting  
Used the software for:

### "Bullhorn Review"

August 14, 2014

2.5

Pros

I like that it is web-based and portable. BH is a solid tool for recruiting, but my experience with it was not very positive with it as a sales/job order tracking system. It seems very candidate focused and not as much on the sales side. I did like the integration with BH Reach as well.

Cons

My company only had the basic version so we lacked a lot of dashboard capability. I found it at times to be very un-user friendly. Attaching documents was not easy. The search capability wasn't always very good either. The biggest complaint, though, was the Customer Service. Since we were not a big account (5-8 users), it was very obvious that BH did not consider us a priority. Our internal BH user constantly complained that she never heard back from Customer Service, and when she did, they were very unhelpful. We considered leaving BH many times.

Review Source

SP

Sara P.  
  
Staffing and Recruiting  
Used the software for:

### "Almost impossible to speak to a live person"

August 5, 2014

1.5

Pros

When I was finally able to get someone on the phone, he was very understanding and helpful. He tried to be sympathetic to our situation and worked with me to refund some of the money we were incorrectly charged. He handled our conversations very well.

Cons

Very poor communication with customers. While the live people I finally spoke to were as nice and helpful as they could be, it was almost impossible to get in touch with them. I would wait weeks for a phone call or days for an email, and I was always the one doing the follow up. They never reached out to me to provide updates, and even after leaving multiple messages for the same person, I was only finally able to speak to him when I refused to leave another message. It is incredibly frustrating to wait months for something that should only take a few days or a few hours to solve.

Review Source

JM

Jill M.  
Research - Director  
Management Consulting  
Used the software for: Less than 6 months

### "A little bang for a lot of buck"

November 27, 2018

3.0

Pros

The platform is current, dynamic, mostly modifiable and user-friendly for someone that is comfortable with CRM programs

Cons

Bullhorn wants to be great but they are getting a bit too big for their britches. Their customer service is not intuitive and they outsource many of their other client service offerings. They should have stayed small. The group that does the importing and transferring of data is not impressive and dropped the ball numerous times.

Review Source

LL

Lyndon L.  
Supply planning specialist  
Food & Beverages  
Used the software for: 1-2 years

### "This product was so awesome!"

October 16, 2018

5.0

Overall experience using this is Great.

Pros

I am so amaze how customer service know there product really well in terms of technicality on the system. There customer service is one of the reason why there product shines above them all .

Cons

Bullhorn it self has no bad side , This product has an awesome features and capability . I'm still waiting for more awesome update.

Review Source

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