# Page 28 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

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Last updated March 23rd, 2026

# Page 28 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 676-700 of 1021 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TR

Tracie R.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn Super User!"

April 7, 2015

5.0

Pros

Bullhorn is so intuitive and user-friendly! It's great for Direct Hire recruiting which is the majority of what my department recruits.

Cons

My only complaint is that resumes don't always parse well. This might be an issue on my companies part though.

Review Source

DH

David H.  
Manager  
Legal Services  
Used the software for: 2+ years

### "Super easy to use - great customer support"

September 12, 2018

4.0

Pros

Its easy to use, great customer support and it is a open ended platform that allows for API access to integrate applicants around that

Cons

Some of add ons should be included, like the onboarding module and canvas

Review Source

Italo P.  
Supervisor  
  
Used the software for: Less than 6 months

### "It is a great CRM software definitely"

April 3, 2018

5.0

It is a great application, but definitely its price is high for small companies

Pros

It is a friendly application for recruiters throughout the recruitment cycle, easy to use and friendly interface.

Cons

In general terms, I have nothing negative to say about the application, but when you are starting to know it, the learning curve is somewhat strong.

Review Source

BD

Billy D.  
Business Intelligence Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best ATS software I have been exposed to."

May 4, 2017

5.0

Pros

Customer Support is fantastic! Prompt responses and helpful agents ensure any issues gets resolved efficiently.

Cons

Automation and customization could be improved. They are constantly looking at ways to improve so I'm sure it is on the horizon.

Review Source

CM

Carly M.  
Recruiter  
Management Consulting  
Used the software for: Less than 6 months

### "Bullhorn CRM- Used for recruiting"

October 3, 2016

3.0

BH is great except for it has many glitches. When updating ant new information you must log out and log back in to see it. Also, I at least twice a day get the error message, "Illegal Operation" when it clearly is NOT. This makes me loose documentation and my team as well.

Pros

Organized and much of the information allows you to input it

Cons

Can not write specific "TITLES" for the NOTES sections. Must edit in the field mappings which makes us have about 50 drop down. Always get error messages. Must log out and log back in instead of refresh when you update new information.

Review Source

BH

Brittany H.  
recruiter  
Human Resources  
Used the software for: 1-2 years

### "Bullhorn"

January 16, 2019

4.0

Pros

Bullhorn is one of the most simple (but effective) recruitment tools i have ever used. It allows you to set up a cadence of marketing messages and "blasts" to ensure that you are reaching your audience appropriately and on a schedule that you wont have to think twice about.

Cons

As long as you time your content appropriately, it wont be too repetitive.

Review Source

SG

Sheri G.  
Account Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Not a good fit for our company"

July 11, 2018

3.0

Pros

It promised a great deal - and we really thought it would be great. By the time all the modules were added in - the cost was way too high for our small business.

Cons

It wasn't all that user friendly, and the costs really added up to something more than we could afford. It may be a better fit for a larger company.

Review Source

MF

Mark F.  
President  
Management Consulting  
Used the software for: Less than 6 months

### "Bullhorn User Review"

December 12, 2016

2.0

I felt like the product served its purpose as a CRM and Applicant Tracking System. In saying that, I feel that the tool was extremely expensive compared to what you get. As I shop around for other tools, I am finding that there are tools at nearly half the cost and are much more flexible and customizable. They require one year contracts which is not standard practice in this space. They also said they would only provide one full backup of my information and if I needed another one at a later time they would charge. That seems extreme!

Cons

Not flexible as cannot change fields. They do not seem to keep up with technology.

Review Source

CL

Callen L.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Really quick, easy and rewarding! "

August 25, 2016

4.5

Pros

Its usability and organization. Really easy to look up a candidate in a short amount of time by searching for their phone number (my most used feature I think).

Cons

It runs slow at times and duplicate records are easily made.

Review Source

Justin T.  
  
  
Used the software for:

### "Bullhorn CRM"

November 1, 2016

4.0

I ahve been using Bullhorn for a little over two years now and have to say, it meets just about all of my needs as Sales Associate.

Review Source

SS

Suky S.  
President  
  
Used the software for: Less than 6 months

### "Not worth the cost"

October 19, 2016

2.0

If you compare the product with some of its competitors Bullhorn is over priced. Their business model seems to be Enterprise accounts are far more important and of value. As a small business their lack of account management has been a massive challenge despite numerous complaints. We had numerous issues with S Release and trying to get an account manager to help resolve these issues was frustrating to say the least. However despite being over whelmed the support team are great.

Pros

support team are extremely helpful and pleasant

Cons

Price loads of bugs in the S Release lack of customer care

Review Source

KD

Kristin D.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bulhorn is great! "

March 11, 2015

4.0

Pros

I like the ease of accessing candidate history and information.

Cons

Doesn't parse resumes from PDF documents that come through online applications. Also, I can't accept more than one document per candidate at one time.

Review Source

TJ

Tia J.  
Consultant  
Accounting  
Used the software for: 6-12 months

### "Bullhorn is very user friendly and is easy to navigate "

September 13, 2016

4.5

Pros

I love the parsing tool. We set up a specific mail box where all of our resume goes, which then goes directly into Bullhorm which creates less work for me. I also enjoy that it pre-populates the candidates information for which it grab from the resume. I like that is very easy to use as well.

Cons

I really wish you did not have enter the skills in separately. I wish that the system could pull the skills from the resume. I also wish archived and new resumes could be in a separate tab instead of having to sort.

Review Source

VR

Verified Reviewer  
Regional Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Excellence in Applicant Tracking"

January 10, 2019

5.0

Pros

I do love the applicant tracking portion of the product. I have been in the staffing industry for over 20 years now and wish this product would have been around then.

Cons

Not a lot you could improve except better customer service and training. This product works great for our larger clients.

Review Source

MB

Michael B.  
Chief Sales Officer  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "A Bullhorn in the China Shop"

February 1, 2017

3.0

While I have used many CRMs throughout my recruiting career, Bullhorn Staffing and Recruiting software out of Boston has the best product in my opinion to date.

Pros

It dovetails well with Gmail, Google calendar, and keeps accurate records of all correspondence.

Cons

Categories, fields, and labels are not easily modified without an additional fee and the tech support could be better. There are many "bells and whistles" which are not needed by my firm so the offset of modifying a few we do should not be an additional cost.

Review Source

AH

Adam H.  
Business Development Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Solid UI Experience"

March 27, 2017

4.0

Pros

Customizability of UI in list views, Resume parsing API,

Cons

Lacking native reporting tool to succeed Cognos (and come built in, versus Canvas add-on)

Review Source

CH

Chantelle H.  
Managing Partner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Terrible customer service"

November 9, 2017

1.0

Pros

The system is pretty easy to figure out. Training on Bullhorn was not great but it is laid out in such a way new users can easily figure it out. Their Bullhorn library is quite good as well.

Cons

Customer service for a small business is terrible. Implementation was awful and people doing the initial training did not really know the system capabilities at all. No attention to detail - Named our company wrong and committed to do things they did not do just to give two examples.

Review Source

AK

Angela K.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "A for Ease of use! "

January 29, 2017

4.0

I have been using this system for 4 years. This is an easy to use a system that almost anyone can figure out. Navigates well with Microsoft/LinkedIn. You can use this system to run reports on yourself, your team and set privacy functions to allow team members to either see or not see other's results. The system has been pretty reliable and overall just really user-friendly.

Pros

Easy of use, ability to find things easily and organize your candidates.

Cons

Customer service we find that it can take a while to resolve issues or are told they are on our end, not theirs.

Review Source

TV

Tijs V.  
Business Development Director  
Computer Software  
Used the software for: 2+ years

### "Great platform"

September 12, 2018

4.0

Great. Very good partnership.

Pros

Great framework to integrate with and constantly improving to give users the best workflows.

Cons

Speed of some of the features in Novo could be better

Review Source

CB

Carrie B.  
Corporate Controller  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great front office workflow!"

April 25, 2017

4.0

Technical support does a great job of helping us work through any technical issues that come up in a timely manner.

Pros

We really enjoy the features of the front office module. It is easy to use and has made it easier to manage the job order process from logging and tracking submissions through the interview and placement process.

Cons

We've had some issues with the back office module. It's not as easy to use as front office, and we have had issues with information flowing from front to back correctly.

Review Source

WM

Wende M.  
Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Product"

March 16, 2015

4.0

Pros

It is very comprehensive for my needs on the applicant tracking side as well as client and job management side. Customer service is very responsive and the articles on the HELP site are usually very easy to read.

Cons

I am a three person recruiting firm that only does permanent placement, so some of the screens are way more detailed than what I want or need.

Review Source

MB

Mitchel B.  
Consultant - Procurement  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Bullhorn review - Mitchel Brewer - Costello & Reyes "

December 19, 2016

5.0

Bullhorn is a very powerful piece to use in my line of work. Honestly, I was very sceptical about using it at first. But once I actually dove into Bullhorn I realized that everything I could ever need when talking to a client or a candidate was right in front of me.

Pros

Easy to use but powerful enough to perform complicated tasks. great design and very aesthetically pleasing.

Cons

A mobile app would go down a treat, I understand the implication of making Bullhorn a mobile app but it would be great if one was thrown into the market.

Review Source

DR

Demeika R.  
Recruiter  
Pharmaceuticals  
Used the software for: 2+ years

### "Bullhorn is a excellent Recruiting Tool"

March 11, 2015

5.0

Pros

It's user -friendly, and they have excellent customer service. I really enjoy using Bullhorn, and I have used other ATS systems in the past.

Cons

I don't have anything negative to provide for this product.

Review Source

VR

Verified Reviewer  
Recruiter  
  
Used the software for: Less than 6 months

### "Working at a recruiting agency, I used it to keep track of clients "

November 7, 2017

5.0

Pros

It is GORGEOUS. The layout is beautiful, and easy to use. The color-coding makes it very easy to keep everything mentally organized.

Cons

The tutorials on Youtube suck. All of them. They are monotone, and slow. The audio mixing is off, and each one is either too loud or too slow.

Review Source

NN

Nicoleta N.  
Account Support  
Staffing and Recruiting  
Used the software for: 2+ years

### "Easy to use"

August 25, 2016

4.0

Pros

user friendly; easy to use its functions; give a large options that helps us in our work as a recruiting agency

Cons

Maybe a better user guide to explain in more details the best way to use its functions

Review Source

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