# Page 29 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews

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Bullhorn ATS & CRM

4 (1021)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

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Last updated March 23rd, 2026

# Page 29 - Reviews of Bullhorn ATS & CRM

## Showing most helpful reviews

Showing 701-725 of 1021 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BL

Bianca L.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Recruiting management system"

March 17, 2016

5.0

Pros

I checked out the other software systems through software advice. Bullhorn had the best layout for their software, it was all very simple and self explanatory. Everything you needed to now was on your opening page. Bullhorns software was one of the easiest to use and while having the most options on the the psychical software program. When you begin to look at all the software products you find that there is two categories one on the cheaper side, and all the others are more. After reviewing prices Bullhorn was the best for the money. They also do personalized training each week to get you up and running. They also imported my resumes for free which was a plus.

Cons

After you agree to terms it takes a while to get set up. I believe a few weeks, mine took over a month but I believe they had forgotten about me. It all worked out though.

Review Source

VR

Verified Reviewer  
Senior Research Analyst  
  
Used the software for: Less than 6 months

### "Bullhorn is unfortunately a minor competitor to superior job applicant software "

April 4, 2018

3.0

Pros

I love the ability to view lists the most with bullhorn, especially compared to competitors like indeed or linkedin.

Cons

It is not a very affordable software compared to competitors, many aspects of the software are at a premium in addition to the already higher price point.

Review Source

PD

Paul D.  
Recruiter  
Telecommunications  
Used the software for: 6-12 months

### "Bullhorn - V.Good"

July 22, 2015

4.0

Pros

Easy to use. Easy to log-in. Easy to search. I can use a boolean string to search for candidates, this usually identifies the right candidates. The dashboards are a great tool to constantly monitor your performance against your targets. Every morning I check the dashboards.

Cons

The way Bullhorn looks, the main menu screen...too much colour and the font used. Sometimes on Resume Wizard it is not possible to parse a Cv (usually in PDF) Always have the option of cntrl+c / cntrl+v so not a huge problem.

Review Source

LN

Lauren N.  
Partner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "I migrated from Sendouts when they purchased Bullhorn"

March 25, 2016

2.5

Pros

Technical Support team is very responsive and helpful.

Cons

Portal to my website is clunky. Paid for screen design through Sendouts so that the look and feel of the job page would mimic my website. Bullhorn has finally released a new portal interface but I cannot get a quote on getting the work done and wish I'd known I would lose the interface.

Review Source

MJ

Mark J.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Couldn't be happier with Bullhorn!"

August 25, 2015

5.0

Pros

Bullhorn is easy to use, intuitive in design and makes tracking my business easier.

Cons

I wasn't happy with mobile access - but since the reboot I am now!

Review Source

SC

Scott C.  
CEO  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good overall"

August 17, 2016

3.5

Pros

Works well for recruiters. Resumes go in with ease. I love the way it works for us.

Cons

Sometimes there are issues with the product and tech support is unaware or doesn't have a work around.

Review Source

NP

Neel P.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "User Friendly and To The Point"

August 24, 2015

5.0

Pros

BH is meant for what is built to do, keep track of job orders and candidates while keeping you organized in the process.

Cons

Having to drill down on every little thing to access the info.

Review Source

SI

Sanjeev I.  
Sr. Technical Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Pretty easy to navigate"

October 11, 2016

4.0

Used for over 2 years, compared to my current ATS (Jobdiva) find the ease of navigation easier to handle with all windows kept in a single tab

Pros

Simple user interface, single window for all notes, candidate viewing and job posting. Easy method of entering new role and updates as needed.

Cons

Compared to Jobdiva missing special mapping features where you could search for "consulting companies" and it would revert back to you results of candidates who have the consulting companies experience

Review Source

BB

Brett B.  
Consultant  
Insurance  
Used the software for: 6-12 months

### "OK Product. Lousy Customer Support. "

February 12, 2016

2.5

Pros

I like the user interface, the appearance of the program.

Cons

Customer Support. They are nice enough, but we have received next to no help in integrating and getting setup. We are often told, "search the help desk." If I call with a question, the Customer Support doesn't seem to know Bullhorn. They are able to specifically look up and provide an answer for the question I ask; however providing over all tech knowledge of the Bullhorn product, how it works, and why, is severely lacking.

Review Source

PD

Pam D.  
Accountant  
Staffing and Recruiting  
Used the software for: 2+ years

### "Honest BullHorn Review"

June 25, 2015

4.0

Pros

I like a lot of information is contained in one program.

Cons

Way too slow! It seems like BH gets "bogged" down a lot. There also seems to be issues with error messages that can be fixed.

Review Source

CL

Charles L.  
Sr. Staffing Specialist  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great ATS"

October 31, 2016

5.0

Strong ATS with tons of options. Excellent data mapping features and easy customization. Best tool I have

Pros

Excellent data mapping features and easy customization.

Cons

Some of the features need to be more universal in specific scenarios. Drops downs UI could use some tweaks in my opinions

Review Source

TA

Tito A.  
Lab manufacturer  
Biotechnology  
Used the software for: Less than 6 months

### "User friendly "

February 25, 2023

5.0

Pros

It's very simple to use, the layout is very easy to read and insert my time sheet.

Cons

There is no cons that I can think of it's very simple to use.

Review Source

WT

Wendy T.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Bad software, worse customer service. "

June 16, 2016

1.0

Pros

Bullhorn excels at placing you in a que. They are very quick to respond via email when you ask about ending a contract. They must be very busy helping other clients as they need 5-7 business days to tell you about the fees and fines for early cancellation. For example: "Thank you for your email. Your query has been received and is being processed by a member of Bullhorn's Cancellations Team at this time. Please allow 5-7 business days from the date of your original email for the cancellations team to process your request."

Cons

They have slick sales guys that promise you the moon and assure you that "it's in development". There is a reason this company doesn't offer free trials. That should have been a huge warning sign. Their customer service borders on bullying. I wish I had never picked up the phone to speak with them.

Review Source

VS

Vitaliy S.  
Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Review of Bullhorn"

February 16, 2016

4.0

Pros

I like the way it keeps everything organized in different modules.

Cons

I wish that there were less steps of importing and matching people to jobs and advancing them through the process

Review Source

NH

Noelle H.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bullhorn Review"

January 27, 2016

3.5

Pros

How easy it is to maneuver around the site and the reporting features.

Cons

The freezing up fairly often and at times is doesn't allow for resume to be parsed after several attempts.

Review Source

cN

collins N.  
DATABASE ADMINISTRATOR  
Computer Software  
Used the software for: Less than 6 months

### "recruiters friendly tool"

November 19, 2022

5.0

good choice for CRM solutions for relationship-driven businesses.

Pros

Reporting of activities, searching for the right employees, tracking most of your tasks that needed to be done that it serve as a reminder. great tool to enhance metrics in performance with clients.

Cons

Good customers support if there is any problems that needed to be fixed. Sometimes become cumbersome to navigate

Reason for choosing Bullhorn ATS & CRM

it available in any browser and mobile use

Review Source

OF

Olivia F.  
Recruiter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It's Ok"

October 10, 2016

2.0

So this is my first time using Bullhorn and I am not impressed by there system. I have used several other recruiting platforms in the past and I feel Bullhorn is the most challenging. I think the idea of Bullhorn is great to agencies, but not for companies. I had a really hard time having Bullhorn implemented into our system. Bullhorn's customer service was the most aggravating issue about Bullhorn because I felt I was not getting the help I needed for the system to run successfully.

Pros

Not much- I really liked how presentable Bullhorn was.

Cons

Customer service,

Review Source

DC

Dave C.  
  
  
Used the software for:

### ""

August 27, 2013

2.5

We are a small consulting firm with about one hundred employees. Bullhorn is a great product in theory, just hope you don't need customer support. They have lost their enthusiastic team approach. I really don't want to live through another migration. We lost money for the three months that it took to really come up to speed, so we will probably stick with BH for the near future. Bullhorn is probably better suited for companies with over 500 employees - and not so much for small recruitment teams or staffing firms. Product quality is ok, but it feels like in a year it will be outdated. It's not the easiest to use either, mostly because the software was designed long before concepts like the tablet. It pretty much does the job, although it won't integrate with social media the way we would like.

Review Source

MT

McKinzie T.  
Administrative Assistant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Review of Bullhorn Site from Chameleon"

January 10, 2017

4.0

I am new into Bullhorn and so far it's a pretty smooth learning experience. I still need to explore the site more to find out more things I like and don't like but so far in my experience, I've written my pros and cons feedback below.

Pros

1\. Customer service is amazing, always. 2. It's pretty easy to navigate through the site. 3. Organized Menu.

Cons

I've noticed there are multiple ways to do certain things and because of that, sometimes data doesn't always show up on reports correctly or at all.

Review Source

EC

Eric C.  
Account Executive  
Banking  
Used the software for: Less than 6 months

### "Bullhorn would be much better for a mid to large size firm"

December 12, 2018

4.0

Great software for the right size company. It is easy to use and difficult at the same time just because there is so many possibilities. I felt like I didn't know where to start with some things because the capabilities are a little overwhelming.

Pros

Initial implementation is easy, customer service is great, they are also constantly updating the software so its never outdated.

Cons

Has way to many features for a smaller company like the one I worked for, would be good for a larger organization.

Review Source

KS

Kayla S.  
Human Resources  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "CRM made easy!"

January 31, 2017

4.0

I have been using Bullhorn for the past year, starting as a brand new user, and I am extremely happy with it. Their customer service team is always there to answer questions, and they are willing to walk through issues and are great with follow-up. Bullhorn makes it very easy to run and allows our business to run with ease. Even if there isn't a solution to a problem, Bullhorn works with the clients for a "work around" or building custom reports.

Pros

Integrating with other ATS and CRM platforms.

Cons

The custom reports are very pricey.

Review Source

MS

Milind S.  
Recruiter  
Computer Software  
Used the software for: 2+ years

### "Overall an exceptional Staffing tool to use. More then just an ATS"

May 9, 2017

4.0

Pros

Easy to use. Like the lead feature and how easy it is to put leads in the system The new candidate search feature is much better then before

Cons

On ocassion the product is not responsive and slows down in the middle of something Also notice some issues with the edit feature

Review Source

HS

Hunter S.  
  
Oil & Energy  
Used the software for:

### "An ATS that grows with your company!"

September 25, 2014

4.5

Pros

Bullhorn is easy to deal with, and they have a very easily navigable product. The implementation was quick and easy, and the pricing was fair. It works for everyone from our receptionist to our CEO to utilize it.

Cons

Being that we operate much more as an oilfield service company than a recruiting firm, there are some things that we have to work around. The one that drives me crazy is that I can not build my own reports in the S Release. I used 360 previously and loved being able to build a custom report without it costing $250 per hour for someone else to do something that I used to do myself in about 30 minutes.

Review Source

SU

Suzie U.  
HR  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Easy to use recruiting application"

July 21, 2022

5.0

Pros

This application is so easy to use and makes my job less stressful

Cons

At this pint I dont have anything negative to say

Review Source

JKK

Jared Kinch K.  
Analyst  
Real Estate  
Used the software for: Less than 6 months

### "Transwestern Review "

December 2, 2016

5.0

Coming from our standard customer relationship management database which has been very complex, confusion, and difficult to get people to adopt, Bullhorn has provided an easier outlet to access and communicate with contacts. While we are using a very basic and standard version of Bullhorn, it's obvious to see how customizable this tool can be.

Pros

Ease of use. Customer Service.

Cons

the security log out feature - which (obviously) logs users out of phone and computer sessions after 120 minutes of inactivity

Review Source

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