# Page 2 | Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews --- Bullhorn ATS & CRM 4 (1021) [View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of Bullhorn ATS & CRM ## Showing most helpful reviews Showing 26-50 of 1021 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Recruiting Staffing and Recruiting Used the software for: 2+ years ### "Good experience" March 19, 2026 5.0 It has been good. Implementation was fine and our organization has generally had a positive experience. Pros Ease of use, AI features, analytics, the ability to create goals by department and person, web publishing Cons The experience with Bullhorn has been good. There are a lot of features, so it just takes time to learn them all. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Needed a more advanced system that would work for the entire organization and all business units. Review Source Response from Bullhorn March 23, 2026 Thank you for sharing your experience! We are so glad Bullhorn is providing the advanced, unified foundation your organization needs across all business units. While our platform offers significant depth, we have designed our AI-powered assistant to simplify your daily workflow and automate manual tasks instantly. Our team is committed to providing the tailored onboarding and support your recruiters need to ramp up quickly and focus on making placements, so feel free to reach out to your account manager if you need additional support. It is wonderful to see these tools helping you hit your goals by department! Anthony C. Recruiter Medical Devices Used the software for: 6-12 months ### "Very useful tool when trained correctly and implemented for recruiters not management to track KPI's" October 27, 2025 3.0 I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful. Pros It was really simple to use and navigate through, It captured data from LinkedIn very easily. I believe the appearance can be customized by organization. Posted directly to job boards in a few clicks. Cons It was slow and looked really old, searching was a little frustrating giving inaccurate results at times Review Source Response from Bullhorn March 23, 2026 Thank you for this feedback. We are pleased to hear that once trained, you found the platform useful for navigating LinkedIn and posting to job boards. We hear your frustrations regarding the legacy speed and appearance of the platform. We have significantly improve our system speed and make regular updates to our user interface to provide a more modern, intuitive experience. Additionally, our AI-infused search tools are designed to eliminate search frustration by providing more accurate, real-time results. We agree that Bullhorn should be a tool that empowers recruiters to move faster, so please reach out to your account manager to ensure you are using these updated capabilities to their full potential. AA Ashley A. Do not recommend for Recruiters Staffing and Recruiting Used the software for: 2+ years ### "A Slowly Dying Product " October 6, 2025 1.0 It was great when we first bought it 5 years ago, but it has not kept up with the times. Their support is great, but so is the support at Loxo (and many other applications that are cheaper with better features). They also outright lie to you in order to sell you additional products that do not work the way they say they do. They did mass layoffs because they are losing market share. I would not recommend going onto this platform! Pros Support is great - that is literally the only nice thing I can say about this product b/c everything else is garbage. Cons This is the most antiquated system out there. They are doing mass layoffs and losing a lot of people to Loxo, which is what we switched to, and there is a reason for it. Loading people into the database is painful; nothing is integrated, and everything is an additional charge. Email automaton is an additional charge, but it's spammy, and you can't cater. The LinkedIn integration doesn't work properly. No AI in the entire system, no note-taking. There are too many steps and clicks to get simple things done. It's not easy to find information, and the search is the worst I've ever seen. It's still one of the most expensive platforms on the market, but it's not worth the price. Review Source Response from Bullhorn March 23, 2026 Thank you for your feedback. We are pleased to hear you have had a positive experience with our support team. We are currently trusted by over 10,000 global agencies, including the world's largest staffing firms, who rely on Bullhorn as their complete recruitment platform. Far from being antiquated, we remain a market leader. Our latest innovations in AI and automation are helping our customers find the 'gold' in their databases instantly and double their recruiter output. We provide a unified foundation designed to eliminate friction and the manual steps you mentioned. Please reach out to your account manager to see how these current capabilities are helping firms of all sizes scale efficiently. Joey B. Head of GTM Search Staffing and Recruiting Used the software for: 2+ years ### "Strongest ATS & CRM for Agency Recruitment." July 15, 2025 4.0 Great platform, database tool is top of the market, add ons make it shine even better. Once your recruitment program is a little bit mature, it's a must get. Pros Really solid, modular tool. I've used it for nearly 10 years, and it's all you needs as a recruiter. Workflows are intuitive, candidate/client database is very organized & searchable, and customization is strong. Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage. Cons Some of the outreach tools (email sends, mass messages, etc) are a bit old and don't offer a lot of variability. Review Source VR Verified Reviewer Client and guest liason Human Resources Used the software for: 6-12 months ### "Easy to use!" January 15, 2026 5.0 I love it! I am glad my company is using this system for us to have our time submissions as well as all of our hiring process. Pros I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process. Cons At first it was hard to understand, once you look around you can see that the user interface is made to be understandable in no time. Review Source Response from Bullhorn March 23, 2026 Thank you for the feedback. We are glad to hear that Bullhorn is helping you keep your time secure and making your recruitment process faster. It is helpful to know that while the system was hard to understand at first, you found the user interface to be understandable in no time once you explored it. We aim to provide a complete recruitment platform that eliminates friction from your daily tasks. Please feel free to reach out to your account manager if you need any additional support as you continue to automate your workflow. RF Ray F. Recruitment Coordinator Human Resources Used the software for: Less than 6 months ### "Extremely good recruitment tool, worth every penny" March 13, 2025 5.0 Switching to Bullhorn was the best decision our team made. It’s fast, reliable, and packed with features that make recruiting easier. Compared to other ATS systems, it’s extremely good :). Highly recommend it for any staffing or recruiting agency looking for a powerful, all-in-one solution. Pros Bullhorn is an absolute lifesaver for recruiters. The UI is clean, modern, and easy to navigate. It integrates smoothly with other tools, saving tons of time. The automation features are really dang good, making tracking candidates and managing pipelines so easy. Their customer support is also super responsive and really helpful in my opinion. Cons Pricing can be a bit steep, but honestly, you get what you pay for. Some minor bugs here and there, but nothing that impacts daily work. Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/) Reason for choosing Bullhorn ATS & CRM It seemed like a more effective use of my money, and I heard much better reviews. Switched from [Exelare](https://www.capterra.com/p/17088/Exelare/) Needed something that actually worked smoothly, had better automation, and provided real customer support. Bullhorn delivered on all fronts. Review Source DM Dylan M. Recruitment Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Great CRM System" April 22, 2025 5.0 10/10. This CRM System is a lot better than the previous one that we had. Pros Great CRM system. Very easy to navigate and use. Works very quickly. Can multiple tabs/pages opened at the one time which is useful. Cons The automatic log out time can be a pain at times as it refreshes all tabs that you may have had opened. Review Source BD Blake D. Trade specialist Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn for a staffing agency" January 20, 2025 5.0 So far Bullhorn has worked well as an ATS but the options to customize and do BULK actions is a must. Pros Bullhorn integrates with most other systems that we use and is accessible on the go. Cons Bullhorn is very cumbersome and it lacks the customization we need in the staffing world with many differing clients. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) For the onboarding aspect we switched to Bullhorn but Asana made it easier to customize. Review Source GR Graeme R. Director Human Resources Used the software for: 1-2 years ### "Bullhorn is great for perm recruitment" May 16, 2025 4.0 Overall really good. Good level of prompt response from support and great help.section Pros The flexibility and ability that the open apis gives, making it really customisable. Cons Its not built with temp recruitment in mind and isnt good for shift work Switched from [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/) Cost and functionality better with Bullhorn Review Source SE Sean E. Client Services Manager Hospital & Health Care Used the software for: 1-2 years ### "Bullhorn Review" May 16, 2025 4.0 Was overall positive. It gives a very good overview for client and candidate tracking. Pros Very good applicant / client tracking. Very transparent. Helpfull features to keep track of KPIs. Easy integration with third party apps. Cons The loading times can be quite slow on the app. Customer support can sometimes take quite a while to respond to you. Review Source RH Rachel H. Recruiter Human Resources Used the software for: 6-12 months ### "Bullhorn Review" March 31, 2025 3.0 Pros Able to access clients easily and keep a good record of their information and interaction notes with them on file. Cons Accessing my colleagues calendars and my calendar was not as easily accessible. Review Source Response from Bullhorn March 23, 2026 Thank you for your feedback. We are glad to hear that the system makes it easy to maintain interaction notes and client records. We hear your frustration regarding calendar accessibility for you and your colleagues. We make regular updates to our user interface and automated workflows specifically to ensure that team calendars and shared schedules are easily accessible in one place. You can reach out to your account manager to ensure these integrated scheduling tools are correctly configured for your team. CC Chris C. Recruiter Human Resources Used the software for: 2+ years ### "Good Recruitment ATS & CRM" November 14, 2024 4.0 Overall, it's quite good to deal with. Everything is laid out quite well and it integrates with a lot of 3rd party solutions. Pros I like that it's relatively easy to create pipelines of candidates, create jobs, track opportunities, and create tasks. Cons I wish Bullhorn would integrate candidate headshots (usually found on LinkedIn) to help identify candidates. I also find that the website will stop working properly after being open for about 5-6 hours and will need refreshing. Switched from [Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/) The decision wasn't up to me, but I believe it was due to customer support for recurring issues. Review Source AG Arvind G. Sr. Talent Acquisition Partner Financial Services Used the software for: 6-12 months ### "In regards to Bullhorn" March 16, 2025 3.0 We used bullhorn for a limited period of time but ended up switching to a different ats due to the no Japanese integrations and other CRMS had better pricing and features. Pros Decent ATS with necessary info for candidate tracking. Cons No Japanese integration, other CRMS have better pricing and features Review Source eB emma B. recruitment consultant Staffing and Recruiting Used the software for: 1-2 years ### "Great platform" January 2, 2025 5.0 great services, from inputting to invoices Pros great system to use easy and everything flows Cons there was not one thing i dint like about the platform Review Source Jordan G. Recruiter Information Technology and Services Used the software for: 1-2 years ### "GReat for Agencies!" September 19, 2024 5.0 Pros Really easy to use, great for recruiting firms/agencies Cons Not great for internal recruiting, but thats what its marketed as Review Source VJ Vikram J. President Information Technology and Services Used the software for: Less than 6 months ### "Service Issues" July 23, 2024 2.0 Bullhorn has failed to implement the onboarding process correctly. Within the first 60 days, we raised over 20 complaints. Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it. Additionally, their LinkedIn integration does not work. We are extremely dissatisfied with the service provided. We are very disappointed with the service provided. The wrong version of Bullhorn Analytics was implemented, causing discrepancies in our metrics. Despite attempts to rectify this, the issues persist. Based on our experience, I cannot recommend Bullhorn. Pros Nothing much great to mention about. Except the Brand. Cons LinkedIn integration does not work. Bullhorn Analytics was not implemented properly by the their vendor, Alternatives considered [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) Reason for choosing Bullhorn ATS & CRM Our \[sensitive content hidden\] has refered us. IT was a Mistake Switched from [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Our \[sensitive content hidden\] has suggested to use. Review Source Response from Bullhorn March 23, 2026 Thank you for this feedback. We are sorry to hear about the significant frustrations you experienced during your onboarding and the service issues you encountered with your implementation. While this experience is from 2024, we want to address your concerns regarding the service provided. We have prioritized operational excellence to ensure our onboarding processes and technical implementations meet the high standards our customers expect. Bullhorn is designed as a complete recruitment platform with a unified foundation, and our goal is to eliminate friction, not create it, during your first 60 days and beyond. We make regular updates to our LinkedIn integration and Bullhorn Analytics to ensure they deliver reliable metrics for your team. Please reach out to your account manager so we can ensure your current configuration is performing to our current standards. KM Kiersten M. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Bullhorn Review" September 28, 2024 5.0 Pros I love that it's easy to sort through and use Cons I dislike that it can be a bit slow to run Review Source JT James T. Recruitment Consultant Executive Office Used the software for: 2+ years ### "Good for basic useage" August 7, 2024 4.0 Overall it is a good CRM and probably the smoothest one that we have used Pros The ease of parsing CV's and resumes saves a lot of time Cons Doesn't integrate as well as we would like with some other software to make mass data integration possible Review Source DN Dave N. People Operations Business Partner Retail Used the software for: 2+ years ### "Bullhorn - the internal recruiter's best friend" May 20, 2024 5.0 It's changed the way we recruit. Allows us to give a really positive candidate experience because we can track our interactions to be personable. Pros Easy to use, cost effective, customisable and bespoke to us. The file noting of candidate interactions, ability to easily merge profiles. It's a professional solution, so much better than the HRIS systems with their inbuilt ATS. It's billed on per user, so its very cheap. The support team are excellent. Cons Rolling it out and customising was a challenge but was worth it. The mobile app with default customisation is pretty basic so needs work. Sometimes the viewing of CV's in the platform is clunky depending on the CV but still fine. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/) Reason for choosing Bullhorn ATS & CRM Price and features and a local support team. Switched from [Criteria](https://www.capterra.com/p/119740/Criteria/) Cost, and a better ATS. There is a support team local to Australia. Review Source AS Akshay S. Team Lead Computer Software Used the software for: 1-2 years ### "A flexible and modern ATS made for efficient recruiting" April 22, 2024 3.0 Bullhorn ATS offers a robust suite with a strong focus on centralized data management, workflow efficiency, and insightful analytics, tailored for recruitment agencies. Its user-friendly mobile interface is commendable. Yet, its complexity and premium cost structure may pose challenges, particularly for startups. Enhancing customer service responsiveness would be beneficial. Pros The platform excels in consolidating candidate information in one database, streamlining the search and access process. Flexibility is key with Bullhorn, as it allows the tailoring of recruitment workflows and provides numerous automations for routine tasks. Furthermore, it facilitates effective coordination between recruitment personnel and hiring managers. Cons For those less technically inclined, Bullhorn may present a steep learning curve. The investment can be significant for startups since costs scale with user numbers. Reliance on integrations means troubleshooting can be problematic, and the storage system may require technical adjustments. Compared to its competitors, Bullhorn could offer greater adaptability and more expansive customer support. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source VR Verified Reviewer HR Manager Insurance Used the software for: Less than 6 months ### "Streamline Your Hiring and Sales Processes"" May 11, 2023 5.0 Praising the system's powerful tools for candidate sourcing, resume parsing, and job posting, as well as its intuitive interface and customizable workflows. The system also offers strong reporting and analytics capabilities, allowing users to gain insights into key metrics and make data-driven decisions.That being said, some users have noted issues with cost, complexity, and customer support, which may make the system less attractive for certain businesses. However, overall, Bullhorn ATS & CRM is a solid option for companies looking to streamline their recruitment and sales operations and improve their overall efficiency and effectiveness. Pros Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes. Cons Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability. Review Source RM Ray M. Director Renewables & Environment Used the software for: 2+ years ### "Good solid CRM" August 15, 2023 4.0 Generally good, which is why we have stayed for 3 years. Works well. Solid CRM. Pros It is relatively easy to use, process thorugh the job etc works./ The system works which is better than when I sued Vincere. The help desk does repsond quickly. You have to log. Onboarding is ok - strong processes. But like any larger company it is on you. You have to watch vieos to learn the system and people supporting changes regularly so you will find your knowledge within a year will be better than people supporting you. But as I say the help team will pass you on to experienced people if the problem exists. Overall is a good system, a larger company with the usual larger company processes. Cons Advertising - works but adding a job for multiple jobs can be long winded. Indexing we have had issues with, searching for candidates and not coming up, but they are on there. The biggest issue is Bullhorn partners, very expensive and not al that great.Be wary for all CRMs and Bullhorn when they repsond with yes we have a partner that can do that, for example text messaging. Creating a branded Cv should be easier. Parsing could be better. There answer is we have a partner. Some of this you expect the CRM to do, at the end of the day what are you paying for, if the answer is we have a partner. Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) Vinere didn't work, indexing, keywords etc were not syncing correctly Review Source Angelina C. Technical Recruiter Computer Software Used the software for: 1-2 years ### "Highly effective for managing recruitment processes " April 26, 2023 3.0 While there may be some glitches to using Bullhorn ATS & CRM, the overall experience is positive. Its ability to post jobs on multiple sites all at once is impressive and works well. If the software performance of the ATS can be improved, it will be a tough ATS to beat in the market. Pros I like the certain amount of automation this ATS has. Bullhorn sends follow-up messages, schedules and posts jobs on its own, if promoted to do so. Bullhorn is more comprehensive than other applicant tracking systems as it can also integrate with other HR tools and background checks. Cons Customer support can be improved as it is difficult to get training programs and sessions on new features. There are several software bugs that come up when moving candidates through the various stages of recruitments process which can be frustrating and slow down the recruiter in their work. There is a lack of reporting and analytics support from the ATS as well. Switched from [Workday Talent Management](https://www.capterra.com/p/264765/Workday-Talent-Management/) Company switch Review Source Carlota A. comunity manager y analista de posicionamiento web Marketing and Advertising Used the software for: I used a free trial ### "Bullhorn una buena plataforma para buscar candidatos a un puesto de trabajo." April 1, 2023 3.0 Nuestra experiencia general con Bullhorn es regular, si bien a la hora de buscar candidatos su funcionamiento es bastante correcto, la verdad es que es bastante lento y su interfaz no es muy moderna, pero si cumple su cometido. Lo hemos utilizado como software de busqueda de trabajadores y la verdad es que tiene algunas caracteristicas muy interesantes, pero por ejemplo la conexion con linkelind no funciona correctamente.Con todas estas cosas, no muy a favor y su elevado precio, nosotros hemos buscado mas CRM para hacer este tipo de busquedas. Pros Su interfaz es facil e intuitiva, nos resulto muy util el seguimiento de candidatos y la posibilidad de ver sus curriculum vitae. La posibilidad de hacer anotaciones en cada uno de los candidatos tambien nos ha gustado mucho. Cons La aplicacion movil es bastante mejorable, y tambien hemos notado en la version de escritorio que es un poco lenta. Es mas caro que la mayoria de los CRM que hemos barajado para utilizar. Review Source Wyatt C. Recruiting Manager Staffing and Recruiting Used the software for: 2+ years ### "Mostly good, with fixable needed improvements" June 8, 2022 4.0 It's been mostly positive. I've used TEKsystems' internal ATS and CRM, and I've used Greenhouse. As a staffing company, I don't think Greenhouse is the right tool. Bullhorn definitely hits the must-haves, but there are many ways it could improve that don't seem like asking too much. If my complaints with the product are just my lack of knowledge of the product offering, that would mean they could do a better job of teaching the best use-cases and practices of their product. Pros The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck). The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed. Cons Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that. The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile. 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