Bullhorn

Bullhorn CRM

4 / 5 78 reviews

Who Uses This Software?

Relationship-driven businesses of any size, looking to strengthen existing and future relationships.


Average Ratings

78 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bullhorn
  • www.bullhorn.com
  • Founded 1999
  • United States

About Bullhorn CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. Its automated data capture and customer insight technology helps companies win customers and keep them happy and engaged. Today, more than 7,000 companies rely on the Bullhorn platform to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, with offices around the world, Bullhorn employs over 600 people globally.


Bullhorn CRM Features

  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management

Bullhorn CRM Reviews Recently Reviewed!

bullhorn is a great crm tool. very easy to use

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: simple, well laid out, organized- it's easy to find candidates and record conversations. It also is easy to collaborate on

Cons: sometimes the resume parsing tool isnt the best. Additionally, I wish you could add a contact and a job at once instead of having to add the contact first

NOVO is not user friendly and everything takes longer to do

Nov 17, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: We would like to go back to the old system

Cons: Everything takes longer to load The whole concept is not user friendly at all. Everything takes longer to do- as with the old system it was you could see all info on one page whereas this new system you have to go to different pages. Absolutely takes up way to much time! You can no longer review a resume while entering notes Resumes are corrupted when downloading them from BH using Safari on Apple devices Scrubbing resumes and adding FDR's letterhead is no longer accessible without the resume becoming corrupted

Love Bullhorn

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I've worked with BH in 3 companies I've recruited for. It is a great tool, easy to learn and share insight with others.

Pros: Easy to work with, easy to configure, customize, drop in files, share with others via email. I like that the different modules or lists are color coded. I utilize the templates, tearsheets and task items. It's a great tool!

Cons: Sometimes it takes a little longer to load, but it is a robust system so a ton of data to process. I with I could submit resumes to opportunities but I'm still able to do it when adding a note (doesn't count towards submittal reporting).

Clunky, slow, terrible reporting. Does the job, but does so in a very inefficient way.

Nov 01, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Navigation between candidates, companies, and applications
Relatively user-friendly interface
Note sharing and distribution listings easy

Cons: Reporting. Pulling a report with the exact same parameters multiple times produce reports with widely varying results. Even when parameters are set (e.g. exclude a field), parameters are not stuck to leading to inaccurate results. Will not operate correctly if there is too much data in the reports, so it cannot handle creating a single report with multiple months/years of data, meaning smaller reports have to be pulled separately and then pieced together manually.
Customer service - highlighting issues with the platform went nowhere. Identifying problems or issues elicited zero response from Bullhorn.
Performance - so so slow! Opening candidate profiles takes forever!

Overall: Its an ATS - it keeps the data we need, but it just does so really terribly.

Bullhorn has great partnerships!

Oct 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What I love most about Bullhorn is not only the easy interface but also their partnership with vendors. They have a marketplace that allows you find so many great tools to help your business and they all integrate with Bullhorn!

Cons: They have some things that are hard coded that I wish we could change. Also, they tend to tell customers about new features and give a date that it will be live but it usually takes longer than expected. For example, they said the new version would be rolled out in July and when I spoke to them about when we would be getting it they said it would be closer to December.

Overall Pleased With Bullhorn

Oct 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that the display is very modern and fairly intuitive. The mobile functionality is also very easy to view and edit on the go.

Cons: I wish there were more customization options. It is getting better, but still further to go. I also wish the training sessions were a bit more in depth with more content available to read up on and train as you go.

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A great product/solution for ATS/CRM needs

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bullhorn allows us to manage our candidates, back office paperwork flow, and our sales activity all in one place. The system is very flexible, and easily customizable. Bullhorn integrates with all of our 3rd party software that we use, and it also integrates nicely with LinkedIn! The support team is unmatched.

Cons: Bullhorn Back Office has a slightly dated user interface, but that's really it. I'd like to be able to send automatic email notifications to candidates that we mark as Not Qualified for a job.

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A Winning CRM

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the features for truly managing customer relationships - from easy to use task lists and effective year sheets, to unique ways to keep in touch with customers - Bullhorn CRM is a keeper. The helpful free webinars are great too!

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I have been using Bullhorn CRM for almost four years now and I have not had many issues!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Bullhorn CRM is very easy to use and it is a tool I use daily to stay organized with clients and candidates!

Cons: Exporting data - I have not been able to figure out if you are able to do so. It would be awesome if you can.

Bullhorn Review

Oct 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to manage and navigate, can link with other products, if used correctly it can be very helpful.

Cons: Search functions aren't that great and can't easily narrow down. You can't search resumes by years of experience, graduation, etc.

We procured Bullhorn to centralize our ATS and CRM under one platform.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is the best staffing tool in the industry. Great, fresh interface. Constant improvements rolling out each month.

Cons: Customer support. It is rare when a member of there customer service team can find the answer to problem other than a password reset or general functionality.

Fantastic customisable Recruitment CRM & ATS System

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A great customisable workflow and setup, allowing us the ability to tailor the system to our customers requirements for each type of role we work

Cons: Lack of a mobile app means that currently we are reliant on a mobile browser experience, which can often be clunky to use.

Easy to you use and happy with the product

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am happy with the product. Easy access, easy posting jobs, power search through resumes. I will recommend this product because it is very user-friendly.

Cons: Customer services may need some improvement.

Good for.a small office

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Very happy as a small team

Pros: Accessibility and ease of use. The menus are easy to navigate and you can switch between them ery quickly.

Cons: Doesn't link with LinkedIn which is a shame. Also it comes delivered as a blank sheet so you have to spend some time inputting categories and skills.

Bullhorn is a fabulous and brilliant staffing web based system

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I mainly used bullhorn as a recruitment solution in terms of searching for qualified candidates, new job requisitions, calendar, bulk mailing, reports, resume collection.

Cons: It would be nice to bring applicants from LinkedIn and other social media pages where the resumes are available instead of we doing manual searches

Bullhorn is a powerful and efficient database

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The power and efficiency that Bullhorn brought to our recruiting and sales process was outstanding. The ability for recruiters to focus their search and review vast numbers of resources quickly is a real advantage over other ATS systems I used before and after.

Cons: page crashes in firefox when you open multiple tasks in the sidebar and it drove me crazy. rest all is fairly good.

very neatly prepared system for recruiting needs

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: bullhorn is very fast and we have always exceeded our expectations on time. they allow us to do mass mailing in the internal database and good social linking options

Cons: they dont have many colour coding features like the other company softwares and i would definitely recommend for a improvement

Best ATS in the Staffing Industry

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bullhorn is an excellent ATS and we used it in the past for our recruitment needs. it collects data from various sources and translates in to the best recruitment engine.

Cons: i did not see a mobile application for them yet, or may be they might be good now. Bulk resume uploads feature did not work properly as it uploaded all incorrect information

Bullhorn is very fast & easy to use CRM

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bullhorn has many features which makes recruiting easy and we should definitely respect the design they have done.

Cons: they do not support cross browser multi platforms and searches are sometimes difficult to understand

Bullhorn is a very good CRM

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Bullhorn is a very good CRM

Pros: very detail oriented and has many fetures for staffing and recruitment for in house. can handle a huge database.

Cons: needs a very fast processor pc as it has very advanced UI and uses lot of memory. hope i can get many features like taleo

Bullhorn CRM is very easy to use and it is really systematic.

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is good for recruiting agencies that want to have a systematic data storage and easy access to it.

Pros: Bullhorn is easy to use, data storing system is understandable and can get the information at one click.

Cons: Sometimes, data are not synchronized and there can be internal errors once in a while. It is difficult when system is not updated.

Great Web CRM

May 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's available on the web so you can access it from anywhere. Great UI and the Fast Find feature in the search bar is a timesaver.

Cons: Too many fields to filter in the candidate search criteria. It's a bit overwhelming and it can be easy to miss candidates if you have a tight search.

User Friendly & Efficient

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Nice UI

Pros: Bullhorn CRM is easy to use & efficient, it has multiple functions for searching & storing information as well as reporting data.

Cons: It has so many different functions that it's often easy to forget to utilize all of them, occasional glitches & outages - web based product so at times can time out/ slow.

Bullhorn CRM

May 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Bullhorn CRM is relatively easy to use and to get up and running. There is training offered.

Cons: I don't like that there is not more functionality with Bullhorn CRM. If there were more functionality it would be nice.

Bullhorn for the Win !

May 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the product is the functionality and ease of use. You don't have to be a technology pro to navigate through the system and the features are great. If I can name my top three features it would be having the ability to create and manage tasks, an easy and streamlined process of pulling reports to track my metrics, and the integration between several other tools I use for recruiting such as LinkedIn, CareebBuilder, etc.

Cons: Overall the prodcut is great, howevevr greater functionality on a mobile device would make it even better !

Overall an exceptional Staffing tool to use. More then just an ATS

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Like the lead feature and how easy it is to put leads in the system The new candidate search feature is much better then before

Cons: On ocassion the product is not responsive and slows down in the middle of something Also notice some issues with the edit feature

Bullhorn is the best CRM I have used!

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Tracks email/calls to client contacts and candidates. Able to create career link that integrates with our company website. Dexter allows you to search in different online job boards etc. Allows us to stay organized.

Cons: Price wise it's more on the expensive side, sometimes it gets a little sluggish and sometimes the ranking doesn't make sense.

Review

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that everything is organized. Easy to add notes, and files to candidates. Also easy to create job reqs

Cons: Add people can sometimes be a pain. When we people that apply through bullhorn they still dont show up in bullhorn and you have manually add them which takes time. Also if you dont use bullhorn for like 30min it logs you out.

Best CRM for your money!

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use and customization. Lots of options to customize your own experience to to your own liking.

Cons: Sometimes the interface lags and the mobile experience is not very good. It doesn't remember your settings from your desktop log in and searching is not as good.

Bullhorn CRM- Quick and Easy to Configure and Use

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Easy to get your teams up to date and configure.

Pros: If you are already using Bullhorn as the ATS, it is easy to get your users up to speed on the CRM as it is the same look and feel. The users are familiar with the features and easily able to navigate through the Leads and Opportunity process. The email tracking is great as it allows others to have the same information on the lead without having to speak to the lead owner. The opportunities component allows to track longer term prospects and projects that could come to fruition in the future. It is an easy way to track and keep up to date on task and activities that need to be done a future date and time.

Cons: It would be great if you could take a lead and convert into a Job instead of creating an opportunity and converting to a job. This is if you use within the staffing industry.

User Friendly Bullhorn

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: best I have used in 15 years in the business

Pros: Very easy to use, no issues at all. Easy to keep track of my consultants using tearsheets. Lots of information on clients, consultants and job orders.

A Steep Learning Curve with a High Reward

May 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The versatility of Bullhorn as an ATS is unmatched. Given the time and skills of the your administrator this system can become nearly anything you need it to be.

Cons: The learning curve is steep. This isn't an out-of-the-box solution. There is onboarding training that's provided, but you will need to invest hours more of your time to learn the intricacies of setting up this platform optimally.

Would recommend to all agencies.

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Covers all features necessary to run a recruitment business and rarely plays up, if at all. I would not look elsewhere at another platform.

Cons: I would like it to add a text message feature. And possibly bulk texting. Also the duplicate feature seems to miss quite a few applicants. And if an applicant applies for the same job more than one it doesn't pick up on that and merge the submission.

Bullhorn ATS

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Over Bullhorn is the best ATS I have used

Pros: The ATS is easy to use, has great tracking of candidates, and so helpful in following the candidate through the process.

Cons: Sometime the ATS is hard to search and pull back the best folks. We use tearsheets to keep things tracked

Bullhorn Tracking system

Apr 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to post on different platforms, easy to track email conversations, lots of information can be uploaded and tracked

Cons: interface is very basic, lots of updates are needed when trying to do bulk updates, not a lot of special features available. very basic.

Not a bad product but far too expensive

Apr 14, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Good overall product, does everything you would want in a recruitment ATS - useful features and good integrations with third party software and websites like broadbean and SEEK.

Cons: Far too expensive compared to competitor products with not much if any benefits over the completion. For example Bullhorn charges between per user depending on which package you select, Jobadder and Vincere from a usability perspective appear to be a superior product...unfortunately Bullhorn is just not worth the money.

Over-promise and Under-deliver

Feb 08, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Comments: If you are in any other business besides recruiting...run. The overall design does not adapt well to other industries, more specially it IS NOT adequate for financial services.

Pros: The support staff are nice people who do what they can. Response times are quick, but they are generally just relaying info. Product has some cool features, if you can get them to work consistently and the user interface is neat and clean.

Cons: They do not have adequate resources. Responses are quick, but any new deployments, fixes, etc. take entirely too long!

Bullhorn User Review

Dec 12, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Comments: I felt like the product served its purpose as a CRM and Applicant Tracking System. In saying that, I feel that the tool was extremely expensive compared to what you get. As I shop around for other tools, I am finding that there are tools at nearly half the cost and are much more flexible and customizable. They require one year contracts which is not standard practice in this space. They also said they would only provide one full backup of my information and if I needed another one at a later time they would charge. That seems extreme!

Cons: Not flexible as cannot change fields. They do not seem to keep up with technology.

Recommendations to other buyers: There are better and cheaper products on the market.

Bullhorn Review

Dec 08, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: bullhorn is an enterprise tool best suited for large organizations
overall it is a good recruitment tool that has excellent analytical tools
I find the actual search tools to be limiting and the customization and new features and very far and few between
I would definitely not recommend Bullhorn to a small or medium sized company as they need will be better served to go to a less expensive and more customization application
I would like to see more features added to the system to keep up with the times as many requests my organization makes do not get accommodated
look and feel is pretty solid on BH I just wish they improve it's guts and core recruitment functions
color coding would be a nice addition
too many problems exist with their parsing technology compared to others I have worked with
not being able to save your login info or not being able to access the site through certain browsers remains an issue even after knowing about these issues for years now
hoping to see more improvements in 2017

Tori Procom Bullhorn Review

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of communication
Reporting Tools

Cons: The search bar could be more intuitive

Overall: I like using Bullhorn CRM in my day to day recruiting efforts. It makes communicating across the sales and recruiting departments easier.

Recommendations to other buyers: N

Great web based ATS

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great ATS that allows you to match candidates and job IDs. A lot of transparency with submission and interview progress which allows open forms of communication. Everyone is on thee same page and its a great tracking tool.

Pros: Its web-based so you can access the software from anywhere (not just in the office).

Cons: Might be difficult to sift through all the filters to find candidates.

Recommendations to other buyers: Use Bullhorn if you need an ATS

Bullhorn has set the bar high for CRM - GREAT!

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Bullhorn has been great to work with. The CRM is a CRM for people who want to develop, maintain, and manage relationships with clients and candidates. The Bullhorn staff is always coming up with new and innovative ideas. The company does not sit still. They are attempting to do more, integrate more, and combine the interesting reality of automation and personal relationships.

Pros: The features of Bullhorn are excellent. The fields that can be customized and arranged per the user, the way work flow is presented and managed. The search tools are great. The task list and tearsheets are helpful.

Cons: The only con I can think of is the mass email function. When recipients get an email from a mass email, it might have "bullhorn" in the "from" portion of the email. Not too big of a deal, especially if you don't send mass messages

Recommendations to other buyers: Evaluate it. Check it out. I believe you will find it exciting and find the company great to work with.

Dejos review

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Amazing system, it has helped me make more money and be more efficient that ever before. I believe organization is the key to recruitment and an organized, clear headed approach is what bullhorn allows

Bullhorn CRM- Review

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We use Bullhorn as our daily ATS to record all contact with both candidates and clients. The software has a lot of useful tools that helps eliminate a lot of time-consuming events, but on the same not, can often be lagging in many areas.

Cons: The software is a little clunkly, and although it's a newer version, it seems a bit outdated. While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.

Overall: We use Bullhorn as our daily ATS to record all contact with both candidates and clients. The software has a lot of useful tools that helps eliminate a lot of time-consuming events, but on the same not, can often be lagging in many areas.

Recommendations to other buyers: I would test out multiple ATS and see which work best for you. If you are comfortable using GMAIL as your email platform, than Bullhorn is most likely your best option. Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options.

Bullhorn Review

Nov 03, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Logo

Cons: Seems like there are always bugs logging you out closing out the URL or doing mysterious weird things which end up costing you time

Overall: Overall functionality is good and BH is easy to use and navigate but many small details which makes a recruitment professional life easier have been over looked and or not addressed

Great reporting tracking features but would like to see more emphasis placed on recruitment functions and automation both on the Manager and Recruiting sides I.E When you make client submission in BH it will check off all resumes in the persons file which in some instances can leave you unchecking dozens and sometimes 100's of box unnecessarily and taking up lots of valuable time.

Recommendations to other buyers: If you want extensive reporting and use a candidate ownership model BH is probably for you and if not I would go with another product for customization and cost reasons more than anything

Pretty good experience so far!

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Cons: Need more customization

Overall: I use Bullhorn daily and find that its one of the better ATS out there. I find it an effective and efficient ATS which helps me effectively do my job and saves time.

Recommendations to other buyers: Only way to know if it works for you is try it!

Reliable, and efficient software

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: This product completely changed my recruiting experience. Ever since I've had S Release, I've become more productive, in a way that's measurable by an increase in placements.

Pros: Ease of use, UI, customer support.

Cons: I can't think of anything.

Recommendations to other buyers: Use the #function from candidate search to quickly make calls.

Comprehensive Design

Nov 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Bullhorn provides a complete servicing platform for all stages of candidate recruiting. We are able to manage our client and candidate contact lists, our jobs, payroll, onboarding, and more. Aside from minor window control and UI quirks, Bullhorn has few flaws. With recent mergers, our company has experienced exponential growth during 2016. With that growth comes the challenge of integrating client and sales data, as well as candidate data. With Bullhorn, the integration was seamless. All of the data was easily uploaded into our established Bullhorn database and we experienced no downtime. As a Staffing Agency, our entire organization uses Bullhorn CRM. Bullhorn is our main recruiting tool allowing us to easily manage sales leads, candidate leads, and all levels of the staffing process. It effectively addresses the time issue; this tool saves us a great deal of time by organizing each of our processes in a general tab format.

Pros: Organization - The layout of the Bullhorn interface is simple. This makes training new users easy and makes working in bullhorn stress-free. Detail - Bullhorn allows us to enter and retrieve a great amount of detail within records. This allows for accurate reporting and follow-up. Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.

Cons: User Interface - Though highly customizable, the windows and popups can be quirky. The sizes of windows for example can sometimes be to small for the data contained and require a great deal of scrolling to navigate through. Email Capability - Bullhorn would be better with a full service email suite which included all of the functions of MS Outlook for example. Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.

Recommendations to other buyers: I would suggest making sure that the CRM software you select is highly customizable. We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.

Bullhorn CRM

Nov 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have been using BUllhorn CRM for a little over two years and really do not have negative things to say. It has helped me to improve my workflow and revenue in a timely and effective manner.

Pros: Tearsheets Pulse Reporting

Cons: Technical errors quite often

Admin Support Using Bullhorn

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I use this softwear everyday to track dates and pay for consultants while I extend their contracts. Bullhorn is very straight forward and easy to use with a lot of options and customization.

Pros: I like that it keeps files secure and safe away from our internal database like a backup drive.

Cons: Not very integrative.

Recommendations to other buyers: It's a great softwear for any business that anyone can be taught to use.

Bullhorn Review - Procom

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I like that this product helps to increase effective communication between both sales and recruiting across the entire organization.

Pros: Reporting Features, RTR send out, candidate tracking.

Cons: Search bar is not very intuitive.

Not worth the cost

Oct 19, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Comments: If you compare the product with some of its competitors Bullhorn is over priced. Their business model seems to be Enterprise accounts are far more important and of value. As a small business their lack of account management has been a massive challenge despite numerous complaints. We had numerous issues with S Release and trying to get an account manager to help resolve these issues was frustrating to say the least. However despite being over whelmed the support team are great.

Pros: support team are extremely helpful and pleasant

Cons: Price loads of bugs in the S Release lack of customer care

Recommendations to other buyers: Shop around there are other companies that provide the very similar functionality for fraction of the price.

Bullhorn Review

Oct 03, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I have been using Bullhorn for about 6 weeks and I do not have any complaints, it works with the Virtual Interview software I have and it also works with my web page so it pretty much does almost everything I need for it to do.

Pros: Ease of use

Cons: Not sure of all the features yet

Recommendations to other buyers: Pay close attention during your training

Bullhorn CRM- Used for recruiting

Oct 03, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: BH is great except for it has many glitches. When updating ant new information you must log out and log back in to see it. Also, I at least twice a day get the error message, "Illegal Operation" when it clearly is NOT. This makes me loose documentation and my team as well.

Pros: Organized and much of the information allows you to input it

Cons: Can not write specific "TITLES" for the NOTES sections. Must edit in the field mappings which makes us have about 50 drop down. Always get error messages. Must log out and log back in instead of refresh when you update new information.

Recommendations to other buyers: take advantage of your first introduction. Try to use the tool before you have the scheduled webinar so that you understand what they are going over. We did this prelim and didn't have a lot of questions but found that we needed help as we learned the software better.

Great Product and Easy to use!

Sep 26, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is easy to use, easily customizable and has a great work flow! It's also easy to learn. It also can track all of your emails with outside leads, candidates and contacts! The support staff is great and are always there when help is needed. Their help site includes instructions and videos on how to use the system.

Cons: The most confusing thing about this product is their tracks, you can have multiple displays depending on what time of placement it is.

Recommendations to other buyers: Make sure you can easily customize the product for your use! Make sure the product can track the emails.

Bullhorn...Turn around while you have time

Sep 20, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1.5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The best part of my ENTIRE customer experience with this company was onboarding. The staff was nice and walked me through everything that I needed to make sure I was up and running by the time period I needed.

Cons: After the onboarding process it was extremely difficult for me to reach anyone for assistance. I often felt like my emails were floating around in black space.

Recommendations to other buyers: Take your time during the onboarding process and get direct contact information. It is not a very user friendly platform. It does get the job done but it will take time to learn how to navigate.

Founder, LIFT Recruiting

Sep 19, 2016
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great onboarding and training plan. This was huge for us to be able to hit the ground running and build initial momentum.

Cons: Would have liked to have been able to reference the content post training as needed.

Recommendations to other buyers: Ease of use is huge. The speed to proficiency is so big for small businesses.

Good product for consultants.

Sep 15, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Very easy to understand and use. The training was broken into reasonable times and the instructors did a great job.

Cons: There are some functions that would be worthwhile for my business but it is not yet available. Hopefully a beta test in the future will take care of that.

Recommendations to other buyers: Take the time to go through the information Webinars with the salespeople. You will see how easy and substantial the product is.

The perspective of an HR Professional

Sep 01, 2016
3/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The user interface allows for quick and accurate searches of candidates.

Cons: There has been times when the software would crash and technical support was not helpful.

Recommendations to other buyers: Prior to providing an evaluation, be sure that you are frequently using the software to provide a valuable opinion.

Great Organizer

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I have used BH and its different modules for a number of different applications and project sizes. There are always different legacy ways which companies use CRM's, but BH makes them more efficient.

Pros: usability over many markets.

Great application

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to navigate through... and very smooth application. Was able to find all the details required quick .

Cons: wish if this be available for online as well to be used remotely through a web application.

Recommendations to other buyers: Keep up the good work and have it possibly online or a web based.

It was ok while it lasted.

Mar 14, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, looks good too, functions well on my dell laptop

Cons: could be more customize-able. The emailing thru the system can use some work. Would be nice to include customizable reporting

Recommendations to other buyers: Do a full demo, checklist features you need and make that your priority

Could be better but on the right track.

Mar 14, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: It is pretty clear and concise with information presentation.

Cons: It can some times be hard to locate candidates and tasks you are searching for.

Recommendations to other buyers: Clean up the dashboard a bit and make sure each button/item is required per each page.

Pretty solid ATS software

Mar 14, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The simplicity and ease of use. You can learn how to use Bullhorn in a couple of hours and learn how to use most of its functions!

Cons: It is a bit laggy when trying to open bigger company/candidate information. It might be in conjunction with our server's speeds, but it does bug out time to time and closes on itself.

Recommendations to other buyers: Just take a couple hours to really learn how to use Bullhorn, or have colleague guide you through. Should be relatively easy to get the hang of within a week of using it.

Great software

Mar 03, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The best feature personally is the email integration and mobile access.

Cons: The dashboards can be a bit more simplified. Too many charts and graphs for me with too many colors, aside from that personal preference the software is still readable and keeps things organized.

Recommendations to other buyers: Give the software a chance, definitely helps to boost productivity. Once you get the hang of the system you will be able to readily see your progress in numbers.

Ready for a Change

Feb 09, 2016
3/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: We use Sendouts by Bullhorn; it is a robust, relational database and has worked for us for the past few years. We like the ease of parsing, merging records, tracking of activities, layout of the "Dashboard" and as a new user, I found the ramp-up/learning curve short and user-friendly. We use it as a recruiting tool as well as a business development tool. The calendar feature is good and it, as well as email, integrates nicely with Outlook.

Cons: When I make an entry, where I think the database should be "smarter" it isn't and I find I have to do "double-entry." I'll give you an example. With candidates in a Job Order, I'll "advance" the candidate from a "match" status to an "Interview" status, enter the Interview information, (date, time, with whom, etc.) and yet I still have to then go and create an appointment and re-enter all the same information again there. I think the advance component should integrate with the appointment component.

Recommendations to other buyers: Ask a lot of questions and make sure you know what is most important to you and your users at your organization. Do your research, view a good number of demos. Try to project a few years out what your most common activities will be, what your most important needs are, and how the new software will (or will not) work with other programs that you use. Consider learning/ramp-up amount of time required, as well as any data migration abilities and costs. It's an important decision and you'll want to make the transition as smooth as possible so really dig in to understand the integration process with your prospective new software program.

Good, helpful staff

Jun 09, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use. Vendor is always willing to help and customize product for the user's convenience.

Cons: Only able to save a "contact" if you have three specific pieces of information.

Recommendations to other buyers: Try several different demos and see which best fits your needs.

Great advice on CRM selection

Jun 03, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Open and honest reviews on the brass tacks of the software

Cons: Nothing really, very helpful and willing to work with you on things, very willing to work with you.

Recommendations to other buyers: Ask ALL of the questions before committing and be sure on what you expect from them. Make sure that there are no hidden add ons. These guys are great!

Good product

Feb 24, 2015
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is a great CRM product. The cons I have with it though are:
1) Limitations on 'report' structures - To get specific detail, we are unable to tailor ourselves and found that it costs extra to have one created for us
2) The new version only allows review of one tearsheet at a time. In previous versions, I have been able to review multiple tearsheets.
3) The refresh function closes a session and puts you back to the very beginning of a process. For example, while removing candidates from a tearsheet and refresh is hit, you are no longer where you let off. You have to find the tearsheet and sort again to specific criteria to be able to review.
4) It would be GREAT if the LinkedIn messages could sync with the candidate record. This function, to my knowledge, does not exists.

Great system with excellent mobile features

Feb 10, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive web interface paired with strong mobile capabilities. Easy to import, input, and export critical contact details. Robust querying, sorting, and filtering tools. Powerful email features, as well as very good calendar/appointment features.

Cons: There are a lot of customization possibilities, which can be overwhelming.

Recommendations to other buyers: Consider the benefits of having CRM data available everywhere rather than relying on in-house systems, which are going to be vulnerable to data loss and hardware failures. Take the time to picture how your daily processes would benefit using a system like this.

Incredibly intuitive CRM - seamless communication

Jan 12, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is incredibly easy to pick up - stop spending time asking "How do I do this?" and spend more time using the Opportunity List View as your customized pipeline report. It adds process to the sales team without over-processing them.

Cons: With so many options in configuration, it took a lot of work for our team to get the system just right.

Recommendations to other buyers: Keep in mind that the system you see in the demo can be highly customized, so don't get hung up if things aren't in the right place or are not labeled exactly as you would label them. The idea of email tracking can be scary, but once you really think through the benefits and start using it, you will see that the shift in mindset of all emails being visible is not as challenging as you think. It actually benefits everyone in the team.

Easy to use

Jan 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to use. Somebody can pick it up in a few days.

Cons: It's hard to customize it. I'd like to be able to add fields easily.

Recommendations to other buyers: I'd say to compare it to what you use now to see if it will work for you.

Clear, easy to use, better than competitors

Jan 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the functionality of Bullhorn. The ease of searching for a job requirement, to adding a note to a candidate to making a tear-sheet is very easy. I have used a competitor such as Avature and everyone that I know who has used Bullhorn prefers Bullhorn more. They fix bugs quickly too.

Cons: What I think could be changed as my least favorite thing about the product is that the bulk email feature is limited, and it is as not as easy to bulk update a candidate's record as it is compared to a competitor.

Recommendations to other buyers: It took me awhile to understand how everything worked. If the UI was a little bit more simple and required less steps, it would make the process easier. I would recommend others to be patient.

Feb 06, 2017
5/5
Overall

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Apr 19, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money