# Clarity Wave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clarity Wave the right Employee Engagement solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140551/Clarity-Wave/reviews --- Clarity Wave 4.9 (47) [View alternatives](https://www.capterra.com/p/140551/Clarity-Wave/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Clarity Wave Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Natasha C. Creative Writer Internet Used the software for: 6-12 months ### "Every Monday I get an email with an interesting article and from there I can login to my page where " July 2, 2018 5.0 Pros I like to give virtual stickers and coins to my coworkers. It's a great way to give constructive feedback to everyone and recognize them at the same time. Cons I don't have any cons. I would like to see a chat window so I could communicate with my coworkers from inside the application. Review Source DG David G. CEO Legal Services Used the software for: 1-2 years ### "Truly Amazing Results After Adding Clarity Wave" September 16, 2016 5.0 We were looking for a solution to an age old problem for companies, how do we track our employee satisfaction and provide them with peer feedback that doesn't look like favoritism or isn't very constructive. When we found Clarity Wave we were a little skeptical. How could they really tell what was going on within the company based on a survey once a week? Would anyone actually use the tool? If people weren't going to use it, it likely wouldn't provide the data we needed. However, the day we rolled it out we had 80% - 90% participation of our staff on a daily basis. The key was the awards they could give each other (badges) and the ability to earn points for providing feedback and filling out the surveys. The points are used to buy things we come up with (gift cards, days off, etc.) Pros Our employees are engaged and love the ability to share feedback and get points to win gift cards. As a manager I love the fact that we can see how decisions we make for a department or the entire company changes people's attitudes and perceptions based on the results of the surveys each week. Cons Although we love everything about the software, no software provides 100% of what you are looking for. It would be nice to have the ability to track a little more detail on each employee (hire dates, length of time with the company etc, so we can see if some of the negative feedback we get is from people who were just hired, or those who have been around awhile. ) That being said, every time we've provided suggestions for the software they've been implemented in a short period of time. Which is amazing. Review Source KS Kevin S. Founder Used the software for: ### "Amazing piece of software to keep up with the pulse of my employees" February 2, 2015 4.0 Clarity Wave is definitely a must have in any human resource department's tool kit small or large. Even though I am a small business I definitely see the overall value and ROI in investing in a great software product as this to stay abreast of my employees morale and issues that they have. I was pleasantly surprised by receiving a phone call from one of the owners after sending an email about some additional feature I was looking for. Overall, a great piece of software with very impressive customer service. Review Source CV Cathy V. Admin & HR Manager Used the software for: 6-12 months ### "Excellent, comprehensive system - met & exceeded requirements!" September 27, 2017 5.0 Pros Fun, colourful, quick and simple but smart system. Clarity Wave is excellent from many aspects. For myself, as I put on my HR/ Management Team hat, it provides real time employee engagement feedback and stats about the company, but also about the teams, departments etc. through a range of filters. This helps me to easily summarise and give actionable and real data to the Management team. As an individual, being able to know how I am perceived by my team/ peers etc. is hugely powerful. It is a safe environment and allows you to see areas you're doing well in, and the areas in which you could improve. Above and beyond, earning points to use in the Store is an awesome incentive for the team and achieves a win-win for the company and the individual. The ability to recognise the team through stickers is also a really great feature which creates an excellent hum of thankfulness and teamwork around the company there's nothing like giving or getting a personalized thank you. These are just a few of my favourite things about Clarity Wave! Clarity Wave also gives us important insights on the way the team are interacting and engaging on a company level, but also on a team to team and then individual to individual level. It highlights things (both good and constructive) that you may not have known, but also helps to articulate other things that you may not have put into words or actions before. Business is really about people first and foremost and if you spend time and so called 'get Review Source EM Edward M. Managing Partner Management Consulting Used the software for: 2+ years ### "A great platform to boost culture and engagement" May 23, 2019 5.0 We felt our corporate culture was not where we wanted it to be, and had to do something about it. While we instituted various initiatives and had open discussions about this matter, we knew that we needed to do something more. In came Clarity Wave. The platform has helped us engage our staff, recognize and reward, and build a happier work environment. Pros The software is easy to use, intuitive and takes very little time out of our schedule. The ability to recognize colleagues, give out badges, makes it fun and even a little competitive (in a good way). The anonymity aspect is so crucial, as it's allowed people to speak their mind or rate honestly, and that gives us raw feedback. The dashboard is fantastic, and gives you a good indication as to what's going on in the team Cons Sometimes on the landing page, clicking the Happy Face and "Weather" ratings doesn't take on the first try. It feels that the page was still loading when I try to select a rating. Review Source TA Tania A. HR Officer Computer Software Used the software for: 1-2 years ### "Overall Quality!" June 9, 2022 5.0 Pros Easy of use, Feedback, value for money, quality, amazing support Cons There are not any features missing or we would like to improve. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Clarity Wave Easy of use Value for Money Review Source AL Aaron L. Director of Professional Services Information Technology and Services Used the software for: 1-2 years ### "Highly Recommend! " August 4, 2022 5.0 Daily surveys for employees has helped us keep a pulse on our team members. The store has also been a huge addition for our team and allows us to give employees rewards including both physical items and things like time off, extended lunch, etc. which the team has really enjoyed. Pros Monthly high level reporting both for the company and individuals has proven very useful to understand how our team is doing. We've gotten actionable items from these to ensure our management team is taking care of our team members. Their support team is top notch! Any time we have had a question or need assistance they have been quick to assist in any way possible. Cons Spanish seems to be the default language and there are areas where things will drop back to Spanish even though our default language is marked as English. Review Source KL Kristina L. Tax Consultant Accounting Used the software for: Less than 6 months ### "Encourages Engagement" November 2, 2023 5.0 Pros Our team uses it daily to identify how we're feeling. A great way to open the door to further conversation which helps solve employee engagement issues before they get out of control. Cons Nothing negative to say about this employee engagement tool. Review Source SP Scott P. General Manager Warehousing Used the software for: Less than 6 months ### "Great Program" June 8, 2022 5.0 It takes approximately 6 weeks to get any real advantage from it because it has to collect enough data to be able to track trends before providing reporting. Once you get the monthly reporting though, it's very enlightening to monitor staff satisfaction across a number of different areas. Pros I like the fact that it incentivises staff to use it because of the prize store. The staff get something back from it rather than just answering questions for the benefit of management. Cons There's no trigger to get staff to do the daily pulse. I tend to only do it once a week when I get the weekly survey, because it pops up at the end of the survey. Review Source EH Erika H. Corporate Operations Real Estate Used the software for: 6-12 months ### "Great Employee Engagement Tool" May 28, 2019 5.0 We have learned a lot about our organization from using the software. It's opened up a lot of good honest conversations for improving. Pros Ease of Use and the Customer Service is Great. Cons The monthly report is great for the whole organization, but to be able to build custom reports would be nice. Reason for choosing Clarity Wave We like the gamification / store piece. That is what sold us, as well as it being bi-lingual, we have a lot of Spanish speaking employees. Review Source AK Akemi K. Directora de Recursos Humanos Marketing and Advertising Used the software for: 1-2 years ### "El termómetro de RoLL" October 3, 2022 4.0 En RoLL implementamos Clarity Wave con el fin de realizar la evaluación de clima laboral. Con las respuestas que obtuvimos conseguimos una meta que no establa planeada con la plataforma y fue que logramos reducir la rotación un 10% en un año de uso de la plataforma. Pros La instalación y manejo de la plataforma fue muy sencillo. Además poder hacer análisis con las gráficas a la mano ayuda a dar seguimiento en actividades con los colaboradores. Cons El filtrado de opciones puede llegar a tardar un poco. Pero todo lo demás funciona bien. Review Source EL Enrique L. Gerente de Innovación Information Technology and Services Used the software for: 6-12 months ### "Util desde el dia 1" June 10, 2022 5.0 Siento que vamos mejorando poco a poco (la mejora en clima laboral es un proceso largo y constante). La herramienta Clarity, como la llamamos, viene siendo fundamental. Es facil de usar, cuenta con interfaces atractivas, y un soporte envidiable. Las decisiones que logran mejorar son nuestras, pero se facilitan con Clarity. Pros Incluye una metodología ya establecida de diagnóstico y mejora continua. No requiere que uno invente la pólvora. Muy práctico, rápido y funcional. Cons No identifico nada serio, a decir verdad. En algún caso algún reporte fue algo complejo de interpretar, pero el servicio de soporte es increíble y te ayuda en todo lo que tiene que ver con funcionamiento e interpretación. Review Source PA Patricia A. Controller and Senior Accountant Consumer Electronics Used the software for: 6-12 months ### "Asistencia de Clarity" October 26, 2022 5.0 Muy buena Pros Es fácil utilizar la plataforma y el apoyo es espectacular Cons Me gusta la plataforma, es fácil de usar y la asistencia es muy buena. Review Source IS Ingrid S. Coordinadora de Talento Humano Banking Used the software for: I used a free trial ### "Donde hay humo puede haber fuego " June 3, 2022 5.0 Un antes y un después porque una hay data estadística para la toma de decisiones Pros Llevar el pulso semanal del clima organizacional en un equipo determinado . Crear la cultura de reconocimiento entre los equipos . El acompañamiento del Staff de Clarity Wave. La retroalimentación que recibe cada miembro del equipo o pares. Cons No aplica por el momento es una herramienta muy completa Review Source SC Sandy C. Owner Used the software for: ### "I needed this 10 years ago!" January 17, 2015 5.0 Having a pulse of your employees is crucial. But it's hard and horrible to do. Sometimes it's good feedback and sometimes it's bad. It's effort. I want to hear but I don't want to hear. Clarity Wave takes care of this process. It asks the questions, delivers me the answers at regular intervals. I feel so much more connected with the staff and I can react faster. What would my staffing situation look like if I had this 10 years ago. I think I would have avoided a lot of headaches. Review Source JG Jason G. Founder - CEO Used the software for: ### "Stay connected with the pulse of your employees" May 8, 2015 5.0 Very cool service that allows you to easily poll your employees on job satisfaction. There's a ton of potential for this to allow us to impact turnover, identify strong leadership (and poor leadership) within the management team, and to recognize when our top-level initiatives are hitting home or missing the mark from a culture perspective. Review Source SE Sharon E. Liaison to VP fo HR & Risk Management Used the software for: 6-12 months ### "Epic Turn of Events" September 23, 2016 5.0 When we first started looking for an "employee engagement" program, we knew we wanted a program that was easy to use, give the employees a voice, and provide value in cost and results. After much research, we chose Clarity Wave with their Epic platform. From the first call to learn more about the program and every call, email since that time, we discovered a great company eager to assist, answer questions, and teach us how to better understand the results. The first month we used Epic, we had a 48% engagement rate, we are now at an 80% engagement rate! Robert Moutal, CEO & Co-Founder has been instrumental in coaching us to get to that level. Over half of our employees make completing the survey part of their Monday morning checklist. When a holiday fell on a Monday, I discovered 25% of the employees completed the survey from home. We have 18 employees that have completed every survey since we started and almost the same number that have only missed one survey! The program has become a part of the corporate meeting to review the areas we do well in and to have conversations about the areas we need to work on. Once the "store" opened and request for prizes came in, we tried to make it special and exciting for them. We print out the prize coupon and bring the selected prize to their desk. The supervisors utilize the "stickers" from the different categories to express their appreciation to their team members. We have had several "public suggestions" that have been posted, voted on, implemented, and a few that are in the works. One employee found a stuffed animal wearing a t-shirt with "#EPIC" written on it at a local restaurant with games. Her family played the games and won enough coupons to purchase the toy. She called me to her area and presented it to me! I use the toy to deliver prizes and bring balloons to employees celebrating a birthday. He has become an EPIC mascot. We introduce Epic as part of our on-boarding process for new employees. The supervisor then assists the employee in setting up the relationships. The initial setting up of the relationships may be the most challenging part of the program. Once that has been completed, it is smooth sailing. As our employees grow and change work areas, they know how to change the relationships as needed. The program is easy to use, easy to administer thanks to the great staff guiding us through the process. At last company meeting I was asked for an Epic update, I said we are at 80%, I think we are engaged! Pros Easy to use, great support staff, colorful display, downloadable reports, pdfs and videos explaining the dimensions Cons Would like to see customized questions available Review Source Mikey J. Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great software that truly improves the team experience!" June 8, 2022 5.0 It was a very welcoming experience with \[SENSITIVE CONTENT\] and was very easy to start with our company. We use the software every day and it is crucial to our team. We are bringing aboard 5-6 new teammates this year; Clarity Wave is enabling us to see how smooth the growth of our team us going. Pros I love the daily pulse and the monthly analytics we get from our surveys. We have some remote teammates and Clarity Wave helped me identify someone who was feeling left out. Cons The addition of onboarding and performance reviews would elevate Clarity Wave even more. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Clarity Wave I had a very personalized experience working with \[SENSITIVE CONTENT\] and the price is vastly better. Review Source Gabriela A. Marketing Senior Management Computer Software Used the software for: 1-2 years ### "Rápida instalación, intuitivo y permite interacción empresa-colaborador así como entre colaboradores" June 2, 2022 5.0 Excelente servicio, siempre atentos de los requerimientos. Al implementarse tan rápido y con tan poco esfuerzo de nuestra parte, no necesitamos tener a una persona dedicada para administrar el sistema. Pros Se implementó en una semana y nosotros solo tuvimos que enviar nuestra lista de empleados, no tuvimos que configurar nada mas. Muy intuitivo y fácil de usar. Es un lugar centralizado para tener información interesante para los colabores, que interactúen entre ellos y hacer mediciones continuas. En sí misma la plataforma es una estrategia para mejorar el clima laboral. Definitivamente no debe ser la única, pero hace en automático muchas de las cosas que tendrías que hacer manualmente para interactuar con los colaboradoees. En el caso del trabajo remoto, cobra mas relevancia, ya que hay pocos lugares donde interactuar de una manera no tan formal. Cons Me gustaría que tuviera un board o home inicial donde puedas ver información de la empresa. Review Source VR Verified Reviewer Performance Development Specialist Professional Training & Coaching Used the software for: 2+ years ### "Great tool for organization awareness and culture shift" May 22, 2019 4.0 Ever since we started using this software, our company culture gradually became more positive and team engagement is more prominent. I think everyone have become more aware on how they treat others and became more self-aware. Pros Questions on Surveys Ease of Use Climate Check Recognition & Rewards Cons I think the only thing that needs improvement is the speed of the platform. Sometime when going through different pages it tends to buffer for a few seconds. Also when generating reports the page tends to get stuck/hangs. Need further improvement on generating different reports (more options). Review Source KS Karen S. People & Culture Coordinator Construction Used the software for: 6-12 months ### "EPIC" May 27, 2019 5.0 Clarity Wave helped us form an organisational identity, and one which was overall, very positive. We became conditioned to 'say it with epic', whether that was an acknowledgement of a colleague or an idea or suggestion for improving or benefiting the workplace. Pros Very good and fast personalised support. Very open to innovations, ideas and feedback. My favourite part of the software was the acknowledgements section via stickers in the Community section. I found this function became a habit for all users and helped make acknowledgements really meaningful and specific. Cons I would like some of the developments to happen a little faster, specifically surrounding reporting on the tailored questions option. Review Source Response from Clarity Wave May 28, 2019 Thank you very much for your kind review, Karen. We are hiring more developers to make improvements happen a lot faster in the near future. Your comments and suggestions have been always super helpful! Victor B. Founder Used the software for: 6-12 months ### "Redesigning cultures and Improving performance" June 20, 2018 5.0 Pros I'm a big fan of Clarity Wave's EPIC. People spend most of their life at work (at least 8 hours a day) and if they can be happier, people will be more productive and businesses will make more money. After all anything that helps the bottom line is welcome. My favorite aspect of the program is the ability to earn points and buy cool stuff at the store. Another thing I love about it is that I get to see my own scores. This helps me keep improving every single day. At first I was a little skeptical but now I can see the power of these regular surveys. Cons Quite frankly we like everything so far. Whenever we've had any issues the support team gets back to us promptly and with a solution in mind. Review Source MA Melissa A. Gerente Regional de Capital Humano Logistics and Supply Chain Used the software for: 2+ years ### "Experiencia de servicio " June 2, 2022 5.0 Maravillosa Pros La facilidad de uso y comprensión, adicionalmente el tener reportería inmediata genera un valor altísimo para gestionar adecuadamente las necesidades de los colaboradores Cons Creo q mas que contras es una oportunidad de mejora: podrían tener acciones concretas en torno a las dimensiones para poder abordar y guiar a los usuarios que tienen algo que mejorar Reason for choosing Clarity Wave Na Review Source Response from Clarity Wave June 3, 2022 Thank you very much for your kind review, Melissa. IE Isis E. Director General Information Technology and Services Used the software for: 2+ years ### "Muy útil en nuestra organización para conocer el ambiente laboral" June 4, 2022 5.0 Nos gusta mucho usar Clarity, se volvió una rutina para el equipo. Además, el equipo de soporte siempre resuelve con rapidez y son muy atentos. Pros Es una gran herramienta que nos permite conocer el pulso del ambiente organizacional y sentir de nuestros colaboradores. La interfaz es muy amigable y nos encanta la tienda de recompensas. Clarity nos ha ayudado a tomar decisiones sobre la mejora de políticas o implementación de medidas para que nuestro equipo sea más productivo y feliz en la empresa. Cons En realidad no es del software, si no de los colaboradores que no lo usan… Reason for choosing Clarity Wave Nos ofrecieron un pedido de prueba y nos gustó su desempeño. No encontramos un producto similar en el mercado. Review Source EH Edith H. Creative Director Used the software for: Less than 6 months ### "I was a bit skeptical but now I really believe in employee surveys" June 20, 2018 5.0 I'm using it to see where I can improve. In a few weeks I have found areas of opportunity where I can start making changes immediately. Also, I have noticed that I'm more aware of what my team is doing right and wrong. Being able to pin point the different dimensions that need work is really valuable to me. Pros When I first saw this system I was a bit skeptical about how it could help our small team. We are a bunch of very creative and outgoing people and we didn't really give too much thought about our internal culture. Now I realize that, no matter how small or large a team is, they all have a unique culture. When we first started to answer surveys about our agency and, more importantly about the people that I work with every day, I started to see the power of employee surveys. I guess the most valuable aspect of this software is the feedback that I personally get. After a few weeks I started to see my own scores which are anonymously given by my team and other coworkers. Now I look forward to answering questions every week. Cons Some of the questions might not necessarily apply to our company and they're harder to answer, but I guess that's just the way the software is created. On the other hand the software allows one to create custom questions. This is where we get to ask exactly what we need about our own particular culture. Review Source Similar Products Featured ## Related categories [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.