# Tap My Back Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tap My Back Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/140555/Tap-My-Back

---

# 

 Tap My Back Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tap My Back

## What is Tap My Back?

Tap My Back is an employee engagement software that helps organizations creating a continuous feedback culture to improve engagement in the workplace. We help you establish a growth mindset to build stronger teams, and give you the tools to empower smarter, proactive leadership. With private feedback sharing, pulse surveys, public recognition, rewards system, skills management, mood tracking, and data analysis, Tap My Back boosts team motivation and personal development.

## What is Tap My Back used for?

[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 114 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$2

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   360 Degree Feedback / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tap My Back?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tapmyback.com/&name=Tap My Back)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tap My Back

4.6 (114)

VS.

[4.8 (2,159)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

$2

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (114)

Ease Of Use

4.8 (2,909)

Value For Money

4.6 (80)

Value For Money

4.5 (2,604)

Customer Service

4.7 (79)

Customer Service

4.7 (2,649)

## Tap My Back alternatives

[4.9 (3,648)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,848)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (5,255)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,181)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140555/Tap-My-Back/alternatives/)

## FAQs about Tap My Back

Overview

### What problems does Tap My Back solve?

Tap My Back solves inconsistent employee recognition, delayed feedback, and weak cross-team visibility by making praise, 360 feedback, and development input easy to share across Teams, Slack, mobile, and web. HR leaders, managers, schools, and distributed teams use it to reinforce values, improve morale, and support performance conversations.

Answer based on 70 reviews

Overview

### Which roles and teams benefit most from Tap My Back?

Tap My Back benefits managers, executives, and team leads who want to strengthen recognition, track engagement, and reinforce culture across departments. Finance and administrative teams use it to support morale and visibility, while account, project, and software teams rely on it to celebrate contributions, improve collaboration, and maintain motivation in day-to-day work.

Answer based on 113 reviews

Overview

### What company size and industries is Tap My Back built for?

Tap My Back is built mainly for small businesses, which make up 71% of reviewers, especially in Information Technology and Services at 21%. It also serves midsize businesses at 15% and enterprises at 14%, with additional adoption in Marketing and Advertising at 10% and Telecommunications at 8%, primarily for employee recognition.

Answer based on 114 reviews

Features and Usability

### What are the key features of Tap My Back?

Tap My Back includes core recognition features like leaderboards and scoring, plus peer-to-peer recognition, continuous feedback, and 360 degree feedback. Reviewers also highlight rewards management, pulse surveys, and integrations with Slack and Microsoft Teams. Custom badges, templates, and goal management support recognition programs and development planning.

Answer based on 48 reviews

Integrations

### Which third-party tools and platforms does Tap My Back integrate with?

Tap My Back integrates with Slack and Microsoft Teams, which are the most frequently mentioned by reviewers for daily recognition and feedback workflows. Official integrations also include Gmail, Google Chrome, and Talkdesk. Across communication and productivity tools, Tap My Back supports 5 third-party platforms.

Answer based on 29 reviews

Getting Started and Support

### What training and onboarding options does Tap My Back offer?

Tap My Back provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced instruction for reviewing features and steps as needed.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Tap My Back offer?

Tap My Back provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support as quick, helpful, and efficient, with guidance that resolves small customization requests promptly. Some also note a self-service experience that makes setup and rollout straightforward.

Answer based on 7 reviews

Features and Usability

### What features does Tap My Back offer for employee engagement?

Tap My Back offers employee recognition, mood surveys, check-ins, feedback tools, and flexible badge customization in a simple interface. Many HR teams and managers like the mix of ease of use and configuration options, though some users find newer features, analytics, and navigation harder to understand without extra guidance.

Answer based on 21 reviews

Features and Usability

### How well does Tap My Back support team recognition?

Tap My Back makes team recognition easy with public shout-outs, custom badges, rewards, and company-wide visibility for everyday wins. Managers, distributed teams, and growing businesses use it to reinforce values, welcome new hires, and boost morale, though some teams may need time to encourage regular participation and learn the platform.

Answer based on 17 reviews

## Who uses Tap My Back?

Based on Capterra reviews from the past 6 years

Talk to a software expert

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tailored to your business needs

Company size

Based on 111 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 111 reviews

Marketing

23%

Marketing

23%

Administrative

23%

IT & Software Development

14%

Customer Services & Support

14%

Others

27%

Top industries

Based on 111 reviews

Information Technology and Services

42%

Marketing and Advertising

22%

Telecommunications

18%

Real Estate

10%

Other

8%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Peer-to-Peer Recognition

4.9 (29)

72.41% of 29 reviewers that rated this feature as important or highly important

Allows employees to praise one another in a social network-like feed visible to the whole organization

Manager-to-Employee Recognition

4.7 (24)

70.83% of 24 reviewers that rated this feature as important or highly important

Allows managers to praise, recognize skills, and give feedback to their employees

Recognition Tracking

4.9 (22)

45.45% of 22 reviewers that rated this feature as important or highly important

Track accrued recognition and rewards at an individual employee level

Surveys & Feedback

4.9 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Rewards Catalog

4.5 (15)

26.67% of 15 reviewers that rated this feature as important or highly important

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Reporting/Analytics

4.3 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Tap My Back 51 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Communicate using direct chat or messages within the system

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Reminders sent via email

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Allows employees to set and manage work or career related goals

Document completed by employee to assist with career and personal development to reach short term and long term goals

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Allows managers to praise, recognize skills, and give feedback to their employees

Identify, track, and respond to negative feedback

Allows employees to praise one another in a social network-like feed visible to the whole organization

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Ratings/Reviews

Receive data and information in real time

Active reporting of data and metrics

Track accrued recognition and rewards at an individual employee level

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Automatically calculate score after the assessment

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

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We can help you find the software with the features you need.

Features

4.4 (112)

4.4

Based on 112 reviews

## Pricing

Value for money

4.6 (80)

Free Trial

Basic

$2.00

Per User,Per Month

Value for money

4.6 (80)

4.6

Based on 80 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (79)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (79)

4.7

Based on 79 reviews

## User reviews

Overall rating

4.6

Based on 114 reviews

Filter by rating

5(75)

4(32)

3(7)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NJ

Nanukumar J.

Technology Lead

Information Technology and Services

### "Convenient tool to appreciate fellow team members"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

This tool is extremely convenient for quickly recognising and appreciating the work of fellow team members. It provides an easy and efficient way to stay aware of the contributions others are making, even in a fast-paced or collaborative environment.

Pros

We as a team are still using this tool to appreciate the work of our colleagues. It is very easy to use.

Cons

I am using this app for many years now and I have not found any cons yet. No negative points till now for this tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Meghan B.

Operations Supervisor

Medical Practice

### "10/10 recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

Wonderful!! The product and the team are both top-notch. From introduction calls to implementation to using the product was so seamless and easy.

Pros

I love the product itself. It promotes employee engagement and company morale. Customer support is phenomenal. I always get a quick reply and everyone is super helpful!

Cons

There is not anything we don't like necessarily. The only thing I would like to see as a more robust feature would be analytics for the survey responses. They can be a little difficult to read.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rabi S.

IT Manager

Retail

### "A Simple Yet Powerful Tool for empowering team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2024

The overall experience is TapMyBack was great, with many of our team members appreciating its simplicity, effectiveness, and focus on fostering a culture of recognition and feedback. It has effectively boosted our team's motivation and cohesion. The social recognition and gamification features have been instrumental in driving engagement and fostering a stronger sense of team spirit.

Pros

TapMyBack is an employee engagement and recognition platform. We liked most their Mood Surveying feature. It was designed to help organizations track employee sentiment and engagement regularly. It helped to track overall employee morale during organizational changes. It also helped Identifying patterns in team sentiment after major projects or events.

Cons

Although the platform was generally user-friendly, introducing it to teams unfamiliar with peer recognition tools took time and effort to encourage consistent use​. Some team members reported occasional bugs, such as frequent logouts or issues with notifications. That was not big problem for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nicholas S.

Director

Civil Engineering

### "Build your brand by recognizing your staff!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 30, 2024

Really provides an opportunity to have that important feedback, which is one of the most important tools in moving business forward.

Pros

The ability to reinforce behaviors with recognition badges

Cons

Only thing not to like is the negative feedback from staff... but even that is really a good thing!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Joy C.

Nursing’s

Health, Wellness and Fitness

### "Amazing so much happy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2024

Pros

Tap back given best facilities to their clients

Cons

Their service and guidence.tap my back is really best in their work

Switched from

[Happy at Work](https://www.capterra.com/p/198810/Happy-at-Work/)

I just compare no need to switch because i am happy with tap ny back

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FG

Fran G.

PMO

Information Technology and Services

### "It get's the job done"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 4, 2024

Pros

It get's the job done. The taps I believe are the feature we got more adoption on.

Cons

It is not very flexible unless you get their their team to customize it for you. The interface is not pretty at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tess M.

Office Manager

Medical Practice

### "Staff Incentives"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 11, 2024

My overall experience with TMB is really good. The morale of my staff has improved.

Pros

Promotes a positive culture that lacks in todays employees.

Cons

I don't really have too many cons besides learning how to create surveys for feedback a little better.

Reasons for choosing Tap My Back

I chose TMB because of the ease of set up and use. I wanted something that was easy o maintain and was easy for my staff to use and have fun.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Aleksandra I.

Operations Manager

Financial Services

### "Easy to use, great for engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 28, 2023

Pros

Great, easy to use employee engagement software. Easy to give feedback. Great for motivation. I can run annalytics and it's customizable.

Cons

Mobile app may need some improving but at this time I don't have any other cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2023

Thanks for the positive feedback Aleksandra. Please do not hesitate to reach out to support@tapmyback.com if you have any further feedback on the mobile app as well.

AU

Anonymous User

CCO

Entertainment

### "If you need this type of product, this is the one to use"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 23, 2023

For managers who don't habitually give their team positive feedback, this can help remind them both to do it, and HOW to do it.

Pros

What I liked about Tap My Back is that it normalizes and standardizes and thus allows you to give your team feedback in a positive, uniform way.

Cons

Not every employee wants to be recognized publicly, there is a feature for one on one feedback I believe but I had a hard time finding it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2023

Hi there, Thank you so much for the review and feedback! Regarding the private feedback, you can do it going through the Feedback Hub, but we can also enable in your account positive recogniton in private mode. If you want us to assist you, please send us an email at hello@tapmyback.com. Thanks again, The Tap My Back Team

AU

Anonymous User

Head of Marketing

Information Services

### "Good for quick daily credit to employees"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 5, 2023

Pros

Easy implementation Quick way of giving recognition for the small things

Cons

The feedback form process is a bit complicated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2023

Hi there, Thank you so much for the review and feedback! Our team is currently working on the interface of the Feedback Hub, so you can expect important improvements on the feedback forms too :) Thanks again, The Tap My Back Team

[View all Reviews](https://www.capterra.com/p/140555/Tap-My-Back/reviews/)

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