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Tap My Back

Tap My Back

4.6 (112)
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What is Tap My Back?

Tap My Back is an employee engagement software that helps organizations creating a continuous feedback culture to improve engagement in the workplace. We help you establish a growth mindset to build stronger teams, and give you the tools to empower smarter, proactive leadership. With private feedback sharing, pulse surveys, public recognition, rewards system, skills management, mood tracking, and data analysis, Tap My Back boosts team motivation and personal development.

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How much is Tap My Back?

Starting From:
$2 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Start for free with your team. Upgrade when you’re ready! Free forever for teams of up to 10 users. Recognize - Motivate your teams and reinforce company values $2.50 user/month ($2.00 user / month for Annual plan) Engage - Full engagement software to build a feedback culture $4.00 user/month Ultimate - Get the best service for the best engagement strategy $9.50 user/month Enterprise - We adjust and customize Tap My Back to your needs Get a Quote

Tap My Back Features

What solutions does Tap My Back provide?

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Key user insights about Tap My Back

Based on of verified reviews collected between May, 2016 and July, 2023
avatar 1

Team feedback

Based on 28 reviews
Users find Tap My Back to be a supportive tool for team feedback and quality management, appreciating its intuitive and practical features. They value the 360 feedback mechanism, which allows team members to be recognized and follow up on their professional development plans. However, some users mention that the feedback form process is a bit complicated and that there is not enough space to provide comments, which can be frustrating when extensive feedback is needed, and reporting is not very good.

Team recognition

Based on 16 reviews

Users appreciate how Tap My Back enhances team recognition by making it simple to give taps to colleagues for a job well done. They find it beneficial that achievements and comments are visible across the business, which helps teams support each other. Additionally, users highlight the interactive support from the head office team, which helps them understand extra features and even implements some of their ideas.

Pros

  • It's very easy, but also fun to use Recognition in this APP and all our team can see it happening on the desired Slack channel. Plus, I love to use GIFs associated with praise.

  • I love using Tap My Back for my our company employees. It is fun and easy to use and to recognize people's efforts.

  • Every time someone is delivering good quality work internally or to clients. It helps showing appreciation to someone in alignment with the organizational values.

  • It really helps emphasis on our core values while providing recognition which improves the team motivation.

Cons

  • Only feature that I am not sure if it exists is, it should be integrated with some of the most office used programs so we dont have to sign in to another website.

  • I think we do not use the tool at its full capabilities. One of the feature I found uneasy to use was the analytics tool.

  • Entering last names should be a requirement. When there are multiple people with the same first name it is difficult to determine who is how and you are easily able to send to the wrong person.

  • I think that sometimes its hard to adress the comment to the right person.

Most Helpful Reviews for Tap My Back

Jennifer J.
EVP
Real Estate, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 11, 2021

"Fun and Easy way to recognize employees"

Overall: I have never experience problems and have enjoyed our teams using Tap My Back for several years.

Pros: I love using Tap My Back for my our company employees. It is fun and easy to use and to recognize people's efforts. The teams really enjoy seeing taps to other employees and themselves. It is also convenient to be able to comment on others posts so employees continue to be recognized even after the first "kudos"!

Cons: Increase capacity of characters allowed in post, especially if recognizing a team or more than one person in a post. Sometimes you have to find creative ways to abbreviate words.

Vendor Response

By CultureBoost on May 24, 2021
Hello Jennifer! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally the message box characters capacity. If meanwhile you remember anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back
Gary S.
MD
Civil Engineering, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 14, 2021

"Tap My Back & Meon"

Overall: Extremely helpful team and clear platform to use, with interactive support from the head office team

Pros: Tap My Back is easy to install and extremely intuitive. The main team made connection with us and helped us understand extra features and even took on board some of our ideas which were later implemented. integration with MS Teams is useful. the main recognition platform is so simple to use plus alignment with our company values is pertinent and clear to use.

Cons: As the platform has developed, the extra features don't really have enough launch explanation around them but the core simplicity remains.

Reasons for Choosing Tap My Back: simplicity to implment and to operate for end users.

Vendor Response

By CultureBoost on April 16, 2021
Hi Gary, Thank you so much for your super detailed review! You are absolutely right, and we will implement feature announcements soon, whenever we have new releases. Thanks again! Team Tap My Back
Fran G.
PMO
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Features
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
July 12, 2022

"Great tool, but the UI and features cool be a lot better"

Pros: It has increased team recognition because of how simple it is to give taps to coleegues

Cons: The UI is not good and it is not very user friendly.

Vendor Response

By CultureBoost on July 18, 2022
Hello Fran! Thank you very much for the review and comments :) Regarding the interface, could you give us more details by sending an email to hello@tapmyback.com? Thanks again! Tap My Back Team
NEIL P.
Head of Marketing
Business Supplies and Equipment, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 11, 2021

"Great Stuff!"

Overall: Great stuff, we have been using the software for a long time with no issues. It’s a great addition to our HR workflow.

Pros: Easy to use, now integrated into teams makes it so easy to use

Cons: None really... the only additional feature that would be nice to to include gifts to image upload. Fee this could add a bit of extra fun to giving taps

Vendor Response

By CultureBoost on May 14, 2021
Hey Neil! Thank you so much for the great review! We are very happy that you're enjoying using Tap My Back! Do you mean Gifs? It is possible to upload gifs into Taps, perhaps there's something else going on...? Or maybe you're referring to giving taps in the Microsoft Teams integration with gifs attached? Or were you indeed talking about gifts? Either way, please feel free to send us an email with more feedback to team@tapmyback.com, we'd love to hear more from you! Thanks again, Team Tap My Back
Lucas V.
Partner
Accounting, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 12, 2022

"Great program for peer to peer recognition and visibility into the great things going on in our firm"

Overall: Has been a great experience internally and recruiting tool for engagement

Pros: Ease of use, visibility into the great things going on in our firm - giving rewards for those things

Cons: Seems there are features that may be useful we aren't using - we would like it to automatically score things and automate reward systems

Vendor Response

By CultureBoost on July 18, 2022
Hello Lucas! Thank you so much for the great review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We would love to connect with you and help you set up the automated rewards system you want. Could you please send us an email to hello@tapmyback.com with your requirements and/or to set up a call with our success team? Thanks again, Team Tap My Back