--- title: "Tap My Back Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Tap My Back the right Employee Recognition solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/140555/Tap-My-Back/reviews/" page_type: "reviews" language: "en" --- Tap My Back 4.6 (115) [View alternatives](https://www.capterra.com/p/140555/Tap-My-Back/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Tap My Back Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews mk melissa k staffHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “i love the real-time recognition and the social praise.its great for getting everyone to get reconition they deserve“ July 14, 2026 MB Meghan B Operations SupervisorMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months. “They can be a little difficult to read.“ November 14, 2025 RS Rabi S IT ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “The social recognition and gamification features have been instrumental in driving engagement and fostering a stronger sense of team spirit.“ November 15, 2024 SB SaraMarie B DCAMReal Estate, 501 - 1,000 employeesUsed the software for: More than 2 years. “It is not integrated with the other software we use daily, so it takes effort to use.“ August 22, 2022 RS Rabi S IT ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “It also helped Identifying patterns in team sentiment after major projects or events.“ November 15, 2024 Mauricio C warehouse managerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “I don´t have cons as for the app, but sometimes the information can loose a little bit of value when the employee feels overwhelmed by the size of the survey.“ July 5, 2021 MB Meghan B Operations SupervisorMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months. “It promotes employee engagement and company morale.“ November 14, 2025 MM Melissa M Sr. Sales Support ManagerFood & Beverages, 10,001+ employeesUsed the software for: Less than 6 months. “Some of the GIPHY's seem silly for a job well done.“ July 20, 2022 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer ABAP Developer Food Production Used the software for: Less than 6 months ### "Workplace Encouragement" July 20, 2022 5.0 A workplace aid to encourage others! Pros Easy to use. This is like a workplace social media but with a reliable substance & positive impact! Cons There's really nothing I can think of as not likeable about this product. Maybe just maybe, some feedback or affirmations become corny or cheesy? Review Source Response from Build Up Labs July 22, 2022 Hello there! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to hello@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back RS Rabi S. IT Manager Retail Used the software for: 1-2 years ### "A Simple Yet Powerful Tool for empowering team" November 15, 2024 5.0 The overall experience is TapMyBack was great, with many of our team members appreciating its simplicity, effectiveness, and focus on fostering a culture of recognition and feedback. It has effectively boosted our team's motivation and cohesion. The social recognition and gamification features have been instrumental in driving engagement and fostering a stronger sense of team spirit. Pros TapMyBack is an employee engagement and recognition platform. We liked most their Mood Surveying feature. It was designed to help organizations track employee sentiment and engagement regularly. It helped to track overall employee morale during organizational changes. It also helped Identifying patterns in team sentiment after major projects or events. Cons Although the platform was generally user-friendly, introducing it to teams unfamiliar with peer recognition tools took time and effort to encourage consistent use​. Some team members reported occasional bugs, such as frequent logouts or issues with notifications. That was not big problem for us. Review Source PC Page C. Digital Marketing Specialist Real Estate Used the software for: 2+ years ### "Easy to Implement but difficult to engage" June 23, 2021 3.0 Overall the service is an affordable way to implement a peer to peer review program but as with any service of this type it take a lot of initial user buy-in or it just won't work to give the culture boost that you are needing. Pros The software is easy to implement for most companies, it has the ability to quickly and easily keep lists of your employees and their titles and roles in the organization. It is a fast and effective solution to quickly provide a platform for peer to peer and supervisor to peer reviews. Cons The character limit on how much detail you can leave is incredibly difficult to work within. These shouldn't be character limited and I think it would be nice to see if the person leaving you the feedback was on your team or from a different group. Review Source Response from Build Up Labs June 25, 2021 Hi Page! Thank you so much for the review! And thank you for the valuable feedback too! Those were good points you've raised. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back NS Nicholas S. Director Civil Engineering Used the software for: I used a free trial ### "Build your brand by recognizing your staff!" October 30, 2024 4.0 Really provides an opportunity to have that important feedback, which is one of the most important tools in moving business forward. Pros The ability to reinforce behaviors with recognition badges Cons Only thing not to like is the negative feedback from staff... but even that is really a good thing! Review Source LV Lucas V. Partner Accounting Used the software for: 2+ years ### "Great program for peer to peer recognition and visibility into the great things going on in our firm" July 12, 2022 5.0 Has been a great experience internally and recruiting tool for engagement Pros Ease of use, visibility into the great things going on in our firm - giving rewards for those things Cons Seems there are features that may be useful we aren't using - we would like it to automatically score things and automate reward systems Review Source Response from Build Up Labs July 18, 2022 Hello Lucas! Thank you so much for the great review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We would love to connect with you and help you set up the automated rewards system you want. Could you please send us an email to hello@tapmyback.com with your requirements and/or to set up a call with our success team? Thanks again, Team Tap My Back TM Tess M. Office Manager Medical Practice Used the software for: 6-12 months ### "Staff Incentives" March 11, 2024 5.0 My overall experience with TMB is really good. The morale of my staff has improved. Pros Promotes a positive culture that lacks in todays employees. Cons I don't really have too many cons besides learning how to create surveys for feedback a little better. Reason for choosing Tap My Back I chose TMB because of the ease of set up and use. I wanted something that was easy o maintain and was easy for my staff to use and have fun. Review Source KM Kieron M. Finance Manager Civil Engineering Used the software for: 2+ years ### "Staff Recognition & Microsoft Teams Integration" May 12, 2021 5.0 Pros We use TapMyBack for a number of different things;- a monthly ENPS score for the company, gathering feedback from cross-department team members on certain activities and most importantly, recognising staff contribution based on the company values which we use as the measure for rewarding the employee of the month, which we find the best way as is completely unbiased and also gives all members a change to recognise others, not just limited to the team leaders/managers. The website is easy to use, but the integration to Microsoft Teams is absolutely perfect as we use Teams all the time so have TapMyBack right there available without having to think about checking in online. Cons Nothing too much to say here - it would be nice if the feature available on the mobile app where you can comment on a particular message could be made available online / on the Teams integration. Review Source Response from Build Up Labs May 14, 2021 Hello Kieron! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally how we can improve our teams integration. If there's anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back VR Verified Reviewer Account Manager Veterinary Used the software for: 6-12 months ### "Very Good Software" April 13, 2021 4.0 Pros We've found Tap My Back very motivational within our company, especially during Covid when we want to highlight good points about our team members to bring positivity back to the team. Cons The app isn't that good, I have found this quite hard to use. Review Source Response from Build Up Labs April 16, 2021 Hello! Thank you so much for the honest feedback! We really appreciate it! We would love to know more about the App usability issue that you raised, could you send us an email to team@tapmyback.com explaining it in more detail? Please and thanks! Team Tap My Back VR Verified Reviewer Financial Analyst Information Technology and Services Used the software for: Less than 6 months ### "Tap My Back Review" April 13, 2021 5.0 Pros I think TMB brings people together in this period that we are working in homeoffice, and creates a habbit to compliment coworkers. Cons I think that sometimes its hard to adress the comment to the right person Review Source Response from Build Up Labs April 16, 2021 Hello! Thank you so much for the review! We're happy that you're enjoying using Tap My Back! We would love to know more about the issue you raised about addressing comments, could you send us an email to team@tapmyback.com explaining it in more detail? Please and thanks! Team Tap My Back VR Verified Reviewer Indirect Procurement Administrator Food & Beverages Used the software for: 6-12 months ### "I loved receiving a "tap!"" July 20, 2022 5.0 I loved receiving the recognition for going Above and Beyond Pros Easy to use and a great incentive to always do our best. Cons Copy my Manager if/when I receive a "tap" for awareness Review Source Response from Build Up Labs July 27, 2022 Hello there! Thank you so much for the great review and also for the feature suggestion! We are very happy that enjoy using Tap My Back! Cheers, Team Tap My Back TN Tabs N. Sales Support Construction Used the software for: 2+ years ### "Excellent Product " May 11, 2021 5.0 Very very happy Pros Its so easy to use and an excelllent way to say thank you to colleagues and visable to the whole organisation so everyone can see recent achievements Cons It keeps logging me out and i have to reset my password every time which is annoying Review Source Response from Build Up Labs May 24, 2021 Hey Tabs! Thank you so much for the spectacular review and feedback! We are extremely happy that you're enjoying using Tap My Back! Regarding the password reset issue you're experiencing, could you please send us an email to team@tapmyback.com (so that we can get your contact) so that we can better understand and fix it? Please and thanks, many thanks! Team Tap My Back JS James S. Director Wholesale Used the software for: 2+ years ### "Management Appreciation" May 11, 2021 5.0 We use it as a staff appreciation platform for 5 attributes. Staff use it to express their appreciation of others actions, attitude, achievements, advancements, & assistance which is then reviewed & rewarded monthly. Pros All find it very simple to use & interact with others.. Cons Not sure that i can identify anything at the moment Review Source Response from Build Up Labs May 14, 2021 Hello James! Thank you so much for the spectacular review and detailed feedback! We're happy that you're enjoying using Tap My Back! If there's anything you think we should improve, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back BS Bert S. Sales director Wholesale Used the software for: 1-2 years ### "Tap My Back" June 23, 2021 4.0 average Pros The ease of use and ability to tap teams as well Cons continual development and add on features Review Source Response from Build Up Labs June 25, 2021 Hi Bert! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back IA Inês A. Intern Computer Software Used the software for: Less than 6 months ### "Easy to use, efficient and a game changer! " August 22, 2022 5.0 Pros The platform is highly intuitive and easy to use, as is the integration to Slack. It didn't take long to get familiarised with the product and its functionalities. I think it can really change the way in which a team operates, help foster relationships within the workplace and motivate workers in a very effective and innovative way. Cons It might be interesting to integrate Tap My Back with an app like Calandly so that, if people wish to schedule a follow-up call to discuss some feedback, they can do it directly on the app. Review Source Response from Build Up Labs August 23, 2022 Hi Inês! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you have any questions, don't hesitate to contact us: hello@tapmyback.com Cheers, Team Tap My Back JG Joe G. ACAM Facilities Services Used the software for: 2+ years ### "Tap back " April 13, 2021 5.0 I enjoy using it and so do my coworkers. Pros Easy to use, user friendly, good results. Cons Could be more robust, more features would be good. Review Source Response from Build Up Labs April 16, 2021 Hi Joe, Thank you so much for the review! And thank you for the feedback! We are so glad that you enjoy using our platform! What kind of features would you like to see? Please send us an email to team@tapmyback.com with your ideas, we'd love to hear them! Thank you! Team Tap My Back KH Kimberly H. SSG Manager Real Estate Used the software for: 2+ years ### "Facebook for Work" April 13, 2021 4.0 Pros Our teams can connect and see others achievements and comments, which helps us support each other. Cons It often is forgotten about. Although super easy to use, I think because you have to log in and write reviews on a different webpage, many people don't utilize it. Review Source Response from Build Up Labs April 16, 2021 Hi Kimberly, Thank you for the honest review! Indeed, engagement can sometimes be a problem. We are currently devising ways to better engage our users. Also, did you know that we have integrations with Slack and Microsoft Team? Perhaps that would be an easier way to have everyone on board! If you have any other comments, please send us an email to team@tapmyback.com, the more feedback, the better we can understand our users, and the more we can improve our product. Thanks again, Team Tap My Back LH Lee H. warehouse manager - ireland Utilities Used the software for: 2+ years ### "Awesome Software" April 13, 2021 4.0 Pros Its so easy to use and motivates the whole team. Cons Cant really think of any. But one thing that isn't included that would be good is that we can give points out of 5 to our colleagues Review Source Response from Build Up Labs April 16, 2021 Hi Lee, Thank you so much for the review and feedback! We're so glad that you enjoy using Tap My Back! And thanks again for your suggestion! You are referring to a rating system, that's an idea - we'll take note and we'll discuss this with our product team. Meanwhile, if you would like to elaborate more on your idea, or come up with any other improvement suggestions, please send us an email to team@tapmyback.com, we'd love to hear more from you! Many, many thanks! Team Tap My Back RG Rafaela G. Performance & Data Director Online Media Used the software for: 2+ years ### "The best support app for your team management " April 26, 2023 5.0 Pros It's a great support for team feedback and even quality management. Your feedback is also valuable and considered into the app if you have any considerations. Great app all in all! Cons I feel that in my company should have been selected a owner to manage the app and ocasionally show the company the new features and have an integration plan (so it's not really a con, it's an advice for whoever is planning on implementing such a tool). Review Source Response from Build Up Labs May 1, 2023 Hi Rafaela! Thank you so much for the great review and also for the web app feedback! We are very happy that enjoy using Tap My Back! Thanks again, The Tap My Back Team GW Giles W. Sales Civil Engineering Used the software for: 2+ years ### "Great for acknowledging your colleagues efforts " April 13, 2021 5.0 Very good, had no problems Pros It's a really great way to give kudos to people who have performed well or just helped you out of a hole Cons Not much to say on this, sometimes it gets a bit cluttered. Review Source Response from Build Up Labs April 16, 2021 Hi Giles, Thank you for the honest feedback! We're glad you enjoy using Tap My Back! What do you mean by cluttered? We would really love to hear more from you, could you send us an email (team@tapmyback.com) explaining your point of view in more detail? Please and thanks! Team Tap My Back SQ Susana Q. Traffic Manager Marketing and Advertising Used the software for: 2+ years ### "Be objective" December 5, 2022 4.0 Really cool, easy to use and practical Pros This platform is important to motivate employees, engage, and improve employer branding. Cons I cant find any cons about this software Review Source Response from Build Up Labs December 8, 2022 Hi Susana, Wow, thank you for the spectacular review! We're very glad that you're enjoying using Tap MyBack! Thank you! Team Tap My Back DC Dário C. Co-Founder & PM Information Technology and Services Used the software for: 6-12 months ### "Great tool to build a more connected team" July 12, 2022 5.0 Pros Definitely the ease of use and how it integrates smoothly with Slack. Cons The mood feature could have more options to be more accurate, but they informed us it should be implemented soon. Review Source Response from Build Up Labs July 14, 2022 Hi Dário! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to hello@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back" LB Laurie B. Regional Manager Real Estate Used the software for: 1-2 years ### "Happy Client " April 13, 2021 5.0 Pros Ability to provide co-workers and direct reports with positive feedback Cons Can be difficult at times. Entering last names should be a requirement. When there are multiple people with the same first name it is difficult to determine who is how and you are easily able to send to the wrong person. Review Source Response from Build Up Labs April 16, 2021 Hi Laurie, Thank you so much for the review! Regarding having the option for adding the last name, we will consider it. Meanwhile, a quick fix would be to suggest to the account admin to request to all people using the platform to add their name and surname on their profile. If you have any other suggestions, please send us an email to team@tapmyback.com with your ideas, we'd love to hear them! Thanks again! Team Tap My Back RM Rohan M. SCRUM Master Retail Used the software for: Less than 6 months ### "Recognition - in an instant!" November 4, 2022 5.0 My team like getting the recognition for a job well done. Although I tell them so when we speak, it's important for others outside of my team across the business to see achievements. Tap My Back has made this simple and fun. Pros The tool is clear and esy to use, The UI is clean and anyone can use it without the need for long tutorials. Giving recognition to others shouldn't be a chore and Tap My Back makes it simple yet effective. Cons None so far. Perhaps a mobile app might make it even easier to use when not in the office/ on my laptop. Review Source Response from Build Up Labs November 7, 2022 Hello Rohan! Thank you so much for the amazing and detailed feedback! Regarding the mobile APP, you can download the iOS or Android native apps. But if you use MSTeams mobile app, it works too :) Thanks again, Team Tap My Back HM Heidy M. Spacecraft Engineering Manager Telecommunications Used the software for: Less than 6 months ### "Good app" July 5, 2023 5.0 Pros I like to send recognitions to my team using this app, with gifs and text Cons All is good in the app, only I suggested to send mails to the hole company, not only the people involved when someone give a recognition Review Source Response from Build Up Labs July 6, 2023 Hello Heidy, Many thanks for your review and comments. It is an interesting suggestion and we already passed your feedback to the product team :) If we can help you further, please do not hesitate in contacting us! Kind regards, The Tap My Back Team PF Prince F. Director Information Technology and Services Used the software for: Less than 6 months ### "Jose Francis" November 14, 2022 4.0 Pros Employee recognition feature is attractive Cons I am not a frequent user..so unable to comment it Review Source Response from Build Up Labs December 3, 2022 Hello Prince! Thank you very much for your review. Would love to know how you think your engagement could improve. Feel free to share your feedback :) Tap My Back Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.