# DebtView Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DebtView Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/140575/HubSpot-CRM --- # DebtView Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DebtView ## What is DebtView? Whether you have an internal collection process or work 1st-party or 3rd-party B2B / B2C debt, DebtView has the functionality you need. DebtView allows you to create unlimited letter, email and SMS templates with its simple to use graphic workflow designer tool. With batch mode case loading and automated workflows, you can be contacting customers by SMS or email in a matter of minutes. Letters can either be printed locally or forwarded directly to our outsourced mail provider for fulfilment. ## What is DebtView used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £75 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DebtView?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.indigo-cloud.com&name=DebtView) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DebtView 4.4 (21) VS. [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting Price £75 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (21) Ease Of Use 4.6 (91) Value For Money 4.6 (16) Value For Money 4.4 (86) Customer Service 4.8 (16) Customer Service 4.5 (87) ## DebtView alternatives [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (19)](https://www.capterra.com/p/79319/Case-Master-Pro/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (26)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) [View all alternatives](https://www.capterra.com/p/140575/DebtView/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Workflow Management 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Multiple User Accounts 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Payment Collection 4.6 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Historical Reporting 4.2 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Real-Time Updates 3.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made Automated Notices 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments DebtView 37 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Send automated reminders and notices to clients on overdue payments Automatically create schedules based on business needs or employee availability and qualifications Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Schedules callback times Manage contact details and communication with clients For third-party collection agencies Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Accept and process credit card transactions Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Pre-made examples and templates for emails Information, data and reports that are being tracked over time For first-party debt collectors Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and handle various international currencies Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Manage plans with a set payment schedule that help customers pay outstanding debt Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage, record and track all business exchanges in form of money and its related interactions in the system Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Features 4.1 (21) 4.1 Based on 21 reviews ## Pricing Value for money 4.6 (16) Basic £75.00 Per User,Per Month Value for money 4.6 (16) 4.6 Based on 16 reviews ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.4 Based on 21 reviews Filter by rating 5(8) 4(13) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GM Graeme M. Debt Recovery Manager Financial Services ### "Consistently Reliable with Exceptional Customer Care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2025 We have been using DebtView for over eight years and genuinely cannot imagine operating without it. Both Mark and, more recently, Ian have consistently provided outstanding support, often at very short notice. Their patience and dedication, even with the smallest of issues, have been greatly appreciated. We look forward to continuing our strong partnership for many years to come. Pros One of the system’s greatest strengths is its simplicity. It is exceptionally user-friendly, accommodating users of all experience levels. Its seamless compatibility with other systems we utilize has made it an indispensable tool in our operations. Without a doubt, it has played a pivotal role in our continued success. Cons While the system is integral to our daily operations, there have been occasional issues following updates. However, these instances have been rare and promptly resolved upon reporting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OR Oliver R. Managing Director Banking ### "DebtView User Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 2, 2025 Positive overall and our experience is still improving as we bring more of the functionality online. Our next step is to utilise more of the automation available within the system. Pros Flexibility, customisation, reporting functionality and support from the DebtView team. Cons You get out what you put in so the flexibility and customisation means an initial time cost setting the system up to best suit your needs. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Security, functionality and ability to audit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Chris G. IT Director Legal Services ### "Redeuce the workload of chasing debts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2025 Application has dropped into our business seemlessly and given more time for other work Pros User friendly dashboard and ease of use. initial setup was also very easy Cons Not currently experienced any negatives of the system it just works! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Heather M. Director Business Supplies and Equipment ### "Debt View CRM - Indigo -First Class Company " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 Our experience has been first class, the Team are always on hand to answer even the smallest query. The developers are always open to suggestions and constantly strive to improve and introduce new processes. Very professional and a pleasure to do business with. Pros We introduced this CRM product into our business almost 2 years ago now it has been an intergal part of elevating our business processes. The automation allows has allowed us to increase outputs by adding various means of automated communications. Our Clients are seeing the benefits too with an uplift in recovery outcomes! Cons As with any business the demands of the CRM is constantly evolving to meet changing needs. There have been alot of upgrades and changes and we are still learning everything the system has to offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tracey S. Director Government Relations ### "Working Together gets the best results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2023 Great to work with, flexible, adaptable and willing to listen to what I wanted from the system, worked well with my colleague in setting up the system. I would recommend Debt View. Pros The ease of the system, the functionality of the Debt View - customer service from \[sensitive content hidden\] has been great, we have had some issues that we have found, and these have been dealt with very quickly and either a work around or a fix has been done Cons So far nothing is missing, everything I have asked for has been achieved either almost immediately or confirmation that is in the development plan and will be available in due course Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Financial Services ### "Growing Debt Recovery Business Looking For A Solution - DebtView More Than Delivered" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2023 It's been a real pleasure. As a relatively new business, I was initially a little bit reluctant to look for a solution mainly down to keeping costs under control. But I can honestly say, I wouldn't look back now. Our business has grown tremendously over the last 6-12 months and it simply wouldn't have been possible without a solution like DebtView. The platform allows us to scale up very efficiently, and I am really impressed so far. Pros Initially I was impressed with the price. This fitted with our budget as a smaller/start up collection agency, and when I looked under the hood I realised that this was something that would be future proof as our business grew. I was not looking for the cheapest option at the time, but I wanted bang for my buck. The team at DebtView made the whole onboarding process very easy for me. They are responsive to any questions I have, and address system update requests promptly. I can honestly say I have been very impressed by DebtView. The amount of time this has saved me has been well worth the money thus far, and I feel as if I only really scratch the surface on it's capabilities. DebtView seems to have plenty more to offer us as our business continues to grow. Cons Occasionally things seem a little bit long winded when it comes to customising certain aspects of the system, but this is complete nit-picking. Thankfully I am quite technically minded, so I can often resolve any customisations myself. But in the event that I am unsure, the DebtView team are ultra responsive and are always happy to help. Reasons for choosing DebtView Low costImpressive capabilitiesResponsive & pro-active team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS keegan s. Collections agient Financial Services ### "Debt view review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2022 my over all experience of debt view is that despite the occasional refresh being required the system is easy to use and is simplified to increase productivity Pros debt view allow ease of access from one tab to another allowing me to access multiple cases for a single person with ease under time sensitive appointments Cons debt view has a habit of requiring a refresh at minimum of 3 times a day Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Ella S. Collections agent Financial Services ### "Debtview review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 13, 2022 Pros The thing I like the most about debtview is that its easy to use Cons I think the information on debtview could be more detailed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WD Wyley D. Collections Advisor Financial Services ### "DebtView Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 13, 2022 Pros It quite Simply Outlines Each Button Which is incredibly useful for new beginners. Cons I don't like that i can't put a hold on one linked case and have it carry across to all linked cases but i instead need to go and put a hold on every single case which is time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Ellie C. Office Supervisor Legal Services ### "Ellie - Office Supervisor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 I really enjoy using debtview it is really user friendly and fast Pros The notes tab as you can see the full case history in one place Cons when using the lightning bolt and you need to scroll it would sometimes kick you out of it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2022 Hi Ellie, Many thanks for your positive review of DebtView. Your feedback is very important to us and I thank you for taking the time to submit this review. We have taken on board your note about the lightning bolt and have passed this on to our development team to investigate. 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