--- title: "Greenlight Guru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Greenlight Guru Software - reviews, pricing plans, popular comparisons to other Cloud Access Security Broker (CASB) products and more." source_url: "https://www.capterra.com/p/140578/greenlight-guru/" page_type: "product" language: "en" --- # Greenlight Guru Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Greenlight Guru ## What is Greenlight Guru? Greenlight Guru is the #1 quality management system built exclusively for medical device companies. That focus means the standards and regulations your industry runs on aren't frameworks you configure after the fact. They're the foundation. The platform is validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. Implementation is measured in weeks, not the quarters-long projects that come with legacy enterprise platforms. Backed by 80+ audit-tested templates and a team of medtech experts. You're not managing a separate validation project before you can go live. AI capabilities are built into the platform in ways that fit a regulated environment, so teams get less manual work without giving up compliance readiness. For 15 years and across more than 1,000 device companies worldwide, Greenlight Guru has been the QMS medical device teams trust to pass audits, bring products to market, and stay on the market longer. ## What is Greenlight Guru used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/)[Cloud Access Security Broker (CASB)](https://www.capterra.com/cloud-access-security-broker-casb-software/) Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 89% Neutral 6% Negative 5% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Greenlight Guru?[Manage this product listing](https://www.g2.com/products/proofpoint-cloud-app-security-broker/claim_requests/new?auto=true) ## Greenlight Guru Overview Updated September 2026 AI summary Greenlight Guru offers cloud-based quality management and corrective action tools designed for small and midsize businesses, with a focus on supporting document control, compliance, and risk management. Its features include audit management, CAPA, training, and workflow management, along with options like electronic signatures and third-party integrations. Reviewers frequently highlight its application in regulated environments and customer support, though ease of use receives mixed feedback. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Greenlight Guru 4.4 (82) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (82) Ease Of Use 4.1 (539) Value For Money 4.3 (73) Value For Money 4.2 (439) Customer Service 4.5 (79) Customer Service 4.5 (503) ## Greenlight Guru alternatives [4.6 (67)](https://www.capterra.com/p/148633/Isolocity/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (112)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140578/greenlight-guru/alternatives/) ## FAQs about Greenlight Guru Overview ### What problems does Greenlight Guru solve? Greenlight Guru solves the challenge of building and maintaining a medical device QMS without scattered documents, disconnected risk files, or manual review follow-ups. It centralizes design controls, risk traceability, document routing, training, and audit readiness, helping quality, regulatory, R&D, and startup medtech teams move faster with clearer compliance workflows. Answer based on 40 reviews Overview ### Which roles and teams benefit most from Greenlight Guru? Greenlight Guru is most used by executive leaders, quality and regulatory teams, and engineering organizations in medical device companies. CEOs, COOs, and founders use it to oversee compliance and readiness, while QA/RA managers and engineering directors manage documentation, design controls, risk, and audit-focused product development workflows. Answer based on 66 reviews Overview ### What company size and industries is Greenlight Guru built for? Greenlight Guru is built for small medical device companies, with 94% of reviewers from small businesses and 68% in Medical Devices. It also serves some Biotechnology and Health, Wellness and Fitness organizations, each at 5%, and is primarily used for Quality Management, which accounts for 89% of reviewer use cases. Answer based on 80 reviews Features and Usability ### What are the key features of Greenlight Guru? Greenlight Guru includes core quality management features like document management, document control, CAPA, audits, and electronic signatures, plus differentiators for medical device teams: design controls, risk management, traceability from user needs through validation, and approval workflows. Reviewers also frequently note searchable records, version control, and compliance management. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Greenlight Guru integrate with? Greenlight Guru integrates with GitHub, Google Drive, Jira, and Microsoft 365. These integrations connect product development, file storage, issue tracking, and document workflows in one system. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on Greenlight Guru? Greenlight Guru offers live online sessions, webinars, videos, and documentation to help teams get started. Reviewers describe onboarding as manageable and user-friendly for quality and product teams, especially smaller or early-stage medical device companies. Non-expert users and admins handling setup, workflows, and training tracking may need more time and guidance. Answer based on 11 reviews Getting Started and Support ### What customer support options does Greenlight Guru offer, and how do users rate the experience? Greenlight Guru offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as quick, knowledgeable, and helpful during onboarding, setup, and troubleshooting. Some reviewers report occasional difficulty getting help, an impersonal tone, or frustration when issues, feature requests, or account disputes were not handled as expected. Answer based on 40 reviews Ease of use ### Is Greenlight Guru easy to use? Greenlight Guru feels approachable for many medical device teams, especially small companies replacing paper or spreadsheets. The web-based system, document control, and traceability views are often easy to follow, but some users find the interface clunky, certain workflows confusing, and risk management or mobile use harder to learn. Answer based on 34 reviews ## Features AI summary Based on 2,611 Cloud Access Security Broker (CASB) reviews Capterra data shows that buyers of quality management software rank the following features as their top priorities: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) Greenlight Guru supports all three features reviewers consider most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain product and process standards, and stay aligned with regulatory requirements, allowing teams to manage quality work with greater consistency and control. Document Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Quality Control 4.4 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Change Management 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Risk Assessment 4.1 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Nonconformance Tracking 3.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Identify issues and deviations from specifications Greenlight Guru 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Nonconformance Tracking: Identify issues and deviations from specifications - Policy Management: Create, manage, and track policies and procedures within an organization - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Root Cause Analysis: Identify and analyse the reasons behind accidents - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (82) 4.2 Based on 82 reviews ## Pricing Value for money 4.3 (73) [View pricing plan details](https://www.capterra.com/p/140578/greenlight-guru/pricing/) Quality Custom Quote Available It includes: - Document Management - Change Management - Training Management - Supplier Management - Parts Management Product Development Custom Quote Available It includes: - Design Controls - Risk Management Software Development Custom Quote Available It includes: - Software Parts - Software Release Management - SBOM Management - Software Test Automations Quality Events Custom Quote Available It includes: - CAPA - Nonconformance - Customer Feedback / Complaints Value for money 4.3 (73) 4.3 Based on 73 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ GitHub](https://www.capterra.com/p/129067/GitHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (79) 4.5 Based on 79 reviews ## User reviews Overall rating 4.4 Based on 82 reviews Filter by rating 5(49) 4(24) 3(5) 2(2) 1(2) Mentioned topic Sorted by most recent SP Sreynich P. Sewer Medical Devices ### "Make work easier and efficiency " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 16, 2026 Greenlight Guru is helpful and saves a lot of time, which makes my work more efficient. It’s a good tool for keeping our documentation secure and accessible to authorized users. Pros It is easy to use and allows me to quickly find information, documents or procedures. It also helps keep my documents organized and clear. It saves time and makes it easier to track my work and follow up on tasks or training too. Cons One thing I like least about Greenlight Guru is that some parts of the system can be complicated to navigate and require several steps to complete a task. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mark B. Scientist Medical Devices ### "Green Light Guru Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 1, 2026 I use Greenlight Guru on a daily basis to find mostly documents. For the most part it is very straightforward where to find them. Pros I appreciate Greenlight Guru's user friendly platform. Its' easy to find the category of item I am looking for. Cons It was not so straightforward for me to find the sub category items such as obsolete. The default windows are sometimes too large and make it difficult to see what I want in other windows. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rebecca S. regulatory and QMS specialist Medical Devices ### "Greenlight Guru" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 10, 2025 poor - The customer service experience feels impersonal—every representative we spoke with sounded like they were reading from the same script, using identical phrasing. It lacked a genuine, tailored approach to our concerns. Pros Designed for the medical device industry, Greenlight Guru stands out with the most robust risk management platform I've seen. Their help desk also responds quickly, providing reliable support when it's needed most. Cons The quality events are terrible. CAPA, NCR audit and customer feedback platforms all use the same language in dropdown menus and they don't make sense for each of the platforms. What makes it even worse is that it is not configurable Alternatives considered [Enzyme](https://www.capterra.com/p/191805/Enzyme/) [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) Reasons for choosing Greenlight Guru designed for specifically for medical devices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jordan R. Boss Alternative Medicine ### "Great compliance tool for medical device companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2025 Greenlight Guru has been a valuable tool for managing quality processes efficiently. It simplifies regulatory compliance and improves collaboration across teams. While the price may be high, the benefits outweigh the cost for companies focused on medical device compliance. Pros Greenlight Guru offers a user-friendly interface and great compliance management tools. It helps streamline document control, risk management, and audits, making regulatory compliance much easier. Cons The platform can be a bit expensive for smaller teams, and the learning curve for new users might take some time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Alcira O. Therapist Alternative Medicine ### "Good product " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 15, 2025 Positive experience overall, would purchase again Pros Products and services were excellent. I’m very satisfied. Cons Ease of use ,could be more user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Moiz H. Software Developer Information Technology and Services ### "Efficient Compliance and Document Management Solution"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 15, 2025 Smooth experience with efficient document control, compliance tracking, and great support. Ideal for medical device companies. Pros User-friendly interface, excellent compliance tracking, and great customer support. Cons Limited customization options and slightly expensive for small teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Full Stack Web Developer Information Technology and Services ### "Good for medical doc, but little confusing" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 14, 2025 It is helpful for company who work in medical field, but need some improvment to make it more easy for new user. Pros Greenlight Guru help a lot in managing medical documments. It keep all thing in one place, so no need to search here and there. Also, it make audit easy. Cons Sometime it feel bit confusing to use. UI could be more simple. Also, some feature take time to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Eudoria S. Marketing Coordinator Medical Devices ### "My experience with Greenlight Guru" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 12, 2025 Pros I like how this platform has helped us streamline our compliance, enhance our product to market timeframes and has helped elevate our game Cons It’s a little difficult to manage cross team collaboration within the tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Samuel O. Associate cashier Retail ### "Guru is back" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 12, 2025 It went well enough for me to want to write a review on it Pros Purpose-Built for Medical Devices, Intuitive and Easy to Use, and Customer Support & Training Cons Limited Customization and it can be really pricy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cassandra B. customer service Health, Wellness and Fitness ### "Greenlight" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 12, 2025 Overall, I generally find Greenlight Guru to be a very user-friendly and comprehensive. with a strong focus on streamlining the product development process however, some might find certain features to be slightly complex for non-expert users, and may require additional training to fully utilize its capabilities. Pros Helps companies streamline and automate their planning and quality processs Cons Not always user friendly but once you get use to it is fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140578/greenlight-guru/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MasterControl Quality Excellence vs Greenlight Guru](https://www.capterra.com/compare/140578-148577/greenlight-guru-vs-MasterControl) [Qualio vs Greenlight Guru](https://www.capterra.com/compare/134050-140578/Quality-Management-Software-vs-greenlight-guru)