---
title: "Greenlight Guru Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Greenlight Guru Software - reviews, pricing plans, popular comparisons to other Cloud Access Security Broker (CASB) products and more."
source_url: "https://www.capterra.com/p/140578/greenlight-guru/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Greenlight Guru Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Greenlight Guru

## What is Greenlight Guru?

Greenlight Guru is the #1 quality management system built exclusively for medical device companies. That focus means the standards and regulations your industry runs on aren't frameworks you configure after the fact. They're the foundation. The platform is validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. Implementation is measured in weeks, not the quarters-long projects that come with legacy enterprise platforms. Backed by 80+ audit-tested templates and a team of medtech experts. You're not managing a separate validation project before you can go live. AI capabilities are built into the platform in ways that fit a regulated environment, so teams get less manual work without giving up compliance readiness. For 15 years and across more than 1,000 device companies worldwide, Greenlight Guru has been the QMS medical device teams trust to pass audits, bring products to market, and stay on the market longer.

## What is Greenlight Guru used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/)[Cloud Access Security Broker (CASB)](https://www.capterra.com/cloud-access-security-broker-casb-software/)

Top alternative

Featured

Overall rating

Based on 92 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Greenlight Guru?[Manage this product listing](https://www.g2.com/products/greenlight-guru-quality-management-system/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Greenlight Guru

4.4 (92)

VS.

[4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (92)

Ease Of Use

4.1 (579)

Value For Money

4.3 (82)

Value For Money

4.2 (476)

Customer Service

4.6 (88)

Customer Service

4.5 (542)

## Greenlight Guru alternatives

[4.6 (68)](https://www.capterra.com/p/148633/Isolocity/reviews/)

Starting price

$220.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (94)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140578/greenlight-guru/alternatives/)

## FAQs about Greenlight Guru

Overview

### What problems does Greenlight Guru solve?

Greenlight Guru solves fragmented medical-device quality workflows by centralizing controlled documents, approvals, design controls, risk analyses, CAPAs, and audit records. It helps distributed startup teams, quality and regulatory specialists, R&D engineers, and consultants build compliant QMS processes, maintain traceability, and prepare evidence for FDA and ISO audits.

Answer based on 47 reviews

Overview

### Which roles and teams benefit most from Greenlight Guru?

Greenlight Guru is most used by quality assurance, quality engineering, and regulatory affairs teams managing quality management system documentation, audits, corrective actions, and compliance records. Engineering and design leaders use it to control design documentation and change processes, while CEOs, COOs, and clinical or research leaders monitor compliance readiness and operational accountability.

Answer based on 77 reviews

Overview

### What company size and industries is Greenlight Guru built for?

Greenlight Guru is built exclusively for medical device companies, primarily small businesses (90%), with Medical Devices representing 65% of reviewers. It is aligned with FDA and ISO medical-device requirements and also serves midsize (6%) and enterprise (4%) organizations. Hospital and health care (6%) and health, wellness and fitness (5%) are secondary sectors. Its most common use case is quality management (83%).

Answer based on 91 reviews

Features and Usability

### What are the key features of Greenlight Guru?

Greenlight Guru includes core quality management features for medical device teams, including document control, electronic signatures, audit trails, and approval workflows. Its differentiating design control and risk management tools link user needs, design inputs, verification, validation, and risk assessments, while CAPA and complaint management support ongoing compliance activities.

Answer based on 40 reviews

Integrations

### Which third-party tools and platforms does Greenlight Guru integrate with?

Greenlight Guru connects natively to GitHub, Google Drive, Jira, and Microsoft 365. These integrations cover development, file storage, project tracking, and productivity tools, giving teams a focused set of connections for managing quality and documentation workflows across common business systems.

Answer based on 4 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Greenlight Guru?

Greenlight Guru offers live online training, webinars, documentation, and videos to support team adoption. Reviewers describe the system as user-friendly and not overly intimidating, particularly for users familiar with medical-device quality processes. Non-expert users and those configuring complex features, risk workflows, or training management may need additional time and guidance.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Greenlight Guru offer, and how do users rate the experience?

Greenlight Guru offers email/help desk, FAQ/forum, knowledge base, and chat support. Users commonly describe the team as knowledgeable, helpful, and quick to respond, with onboarding and tutorials aiding implementation. Some users report difficulty getting help, impersonal or defensive responses, and dissatisfaction when service issues or product concerns remain unresolved.

Answer based on 40 reviews

Ease of use

### How easy is Greenlight Guru to use?

Greenlight Guru makes core quality management and design control tasks easier for many medical device teams. Users value its web-based workflow, document uploads, revision tracking, and traceability dashboard, although new users may need time to learn eQMS terminology. Some teams find the interface, risk management tools, mobile access, and dropdown options confusing or inflexible.

Answer based on 34 reviews

## Features

AI summary

Based on 2,611 Cloud Access Security Broker (CASB) reviews

Capterra data shows that buyers of quality management software rank the following features as their top priorities:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

Greenlight Guru supports all three features reviewers consider most important: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain product and process standards, and stay aligned with regulatory requirements, allowing teams to manage quality work with greater consistency and control.

Document Management

4.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Quality Control

4.5 (17)

100.00% of 17 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

Compliance Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Change Management

2.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Risk Assessment

4.3 (20)

80.00% of 20 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Access Controls/Permissions

4.4 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Greenlight Guru 45 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Communications Management: Record and track all relevant internal and external communications
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Incident Management: Manage and track all disruptions and incidents
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Nonconformance Tracking: Identify issues and deviations from specifications
- Policy Management: Create, manage, and track policies and procedures within an organization
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Supplier Management: Manage all supplier data and operations
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.2 (92)

4.2

Based on 92 reviews

## Pricing

Value for money

4.3 (82)

[View pricing plan details](https://www.capterra.com/p/140578/greenlight-guru/pricing/)

Quality

Custom Quote Available

It includes:

-   Document Management
-   Change Management
-   Training Management
-   Supplier Management
-   Parts Management

Product Development

Custom Quote Available

It includes:

-   Design Controls
-   Risk Management

Software Development

Custom Quote Available

It includes:

-   SBOM Management
-   Software Parts
-   Software Release Management
-   Software Test Automations

Quality Events

Custom Quote Available

It includes:

-   Customer Feedback / Complaints
-   CAPA
-   Nonconformance

Value for money

4.3 (82)

4.3

Based on 82 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (88)

4.6

Based on 88 reviews

## User reviews

Overall rating

4.4

Based on 92 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(55)

4(28)

3(5)

2(2)

1(2)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Lead Scientist

Used the software for: 3-5 years

### "Good overall document control software"

4.0

November 4, 2026

Overall, my experiences are positive. There can be some improvements within the software and maybe some help function being added to make using the package easier.

Pros

The version control of important documents, and, when reviewing updated versions, having the ability to compare new and old version for changes. The document control is very good, which gives confidence that the correct information is secure and available.

Cons

When getting team members to review new document versions, it would be helpful to have a 'nudge' function to ensure that documents are reviewed in a timely manner. Some of the processes within the software can be confusing, but, like myself, you're not a constant user. Therefore, it can be a steep learning curve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Engineer

Used the software for: Less than 1 year

### "Great Tool for Quality and Compliance Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2026

My overall experience with Greenlight Guru has been positive. It provides a centralized platform for quality management, document control, and compliance tracking. The tool has helped improve efficiency, organization, and visibility across quality processes.

Pros

Greenlight Guru is easy to use and helps manage quality processes efficiently. The document control, traceability, and workflow management features save time and improve compliance. The interface is user-friendly and makes collaboration across teams easier.

Cons

Some features have a learning curve for new users. The system can occasionally be slow when working with large amounts of data, and certain reports could offer more customization options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Database Administrator

Used the software for: Less than 1 year

### "All-in-One Document Control "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 15, 2026

Overall, it's a good tool for the regulatory documentation. It helps keep things organized and good for learning. SSO option makes it easier to log in in just one click.

Pros

Easy to find the documents related to the company policies. The dashboard makes it easier to track the pending tasks. Search option in the pdf makes it easier to find any keyword.

Cons

Sometimes documents loading time is more. Few tabs take some time to learn More intuitive user interface could be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Laser Marker

Used the software for: Less than 1 year

### "Laser Marker"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2026

I like the way it is easy to access and the time frame to finish it isn't a rush to get done. and if i have questions I can ask

Pros

The way there is always something new to learn and always updated. it easy to access and convent to do.

Cons

Can't think of anything. I have not problems getting into it but I wonder why some of the stuff we have to read

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sr. Software V and V Engineer

Used the software for: Less than 1 year

### "I would highly recommend it as a tool for intranet use for small to mid-size organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 14, 2026

I use Greenlight Guru every time I need to access any of the application that it is connected to. I find it very helpful.

Pros

Easy access Bookmarks for favorite applications Version control Approval process Tracking the changes.

Cons

The navigation could be more intuitive Some routine tasks required more steps than I expected I would have liked simpler workflows and better search and filtering options to find documents more quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Quality Assurance Manager

Used the software for: 3-5 years

### "Overall I would recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 8, 2026

Overall, my experience with Greenlight Guru has been positive. I have not used another dedicated quality management system extensively, so I cannot make a direct comparison, but it has worked well for managing our quality and design activities.

Pros

Greenlight Guru provides a strong document management and design management system. I particularly like the way documents, approvals, design controls and quality records can be managed and linked together within one system.

Cons

Greenlight Guru is relatively expensive, particularly for a smaller organisation. Change management can also feel quite slow and cumbersome, especially when making updates that require multiple reviews and approvals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marko D.

Digital Product Designer

Used the software for: 1-3 years

### "Greenlight review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 8, 2026

Overall very positive with some room for improvement like any product. I find it easy to use in most cases and appreciate the To-Do tasks clearly outlined on the Dashboard.

Pros

Easy to use, find previous documents and have everything I need in one place. Huge plus for being able to collaborate with my team. Trainings are also very useful.

Cons

Managing and updating multi-attachment documents is also way more clunky and tedious than it needs to be, and the search function can be really slow when you're trying to dig up specific files fast.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

QMS Responsible

Used the software for: 1-3 years

### "A Well-Structured Quality Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 8, 2026

Overall, my experience with Greenlight Guru has been positive. The platform is user-friendly and provides a good structure for managing quality and regulatory processes. Most modules are intuitive and easy to navigate. However, the Quality Processes module is less intuitive and lacks the flexibility needed to properly adapt workflows to different processes. I find Greenlight Guru a useful platform, with room for improvement, particularly in the flexibility and usability of the Quality Processes module.

Pros

What I liked most about Greenlight Guru was its user-friendly interface and its ability to centralize and manage quality and regulatory documentation in a structured and efficient way. It also provided good visibility and traceability throughout the product lifecycle.

Cons

What I liked least is the Quality Processes module. Compared with the other modules, I find it much less intuitive and more difficult to use. In addition, the workflow is essentially the same for nonconformances, CAPAs, audits and customer feedback, whereas in practice each of these processes has a very different workflow, structure, and set of requirements. I believe this module could be significantly improved in terms of usability, flexibility, and process-specific workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kelli T.

Capture Management Specialist

Used the software for: 1-3 years

### "A User-Friendly Platform for Managing Documentation and Workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2026

Overall, my experience with Greenlight Guru has been positive. The platform helps keep information organized and makes it easier to manage documentation and workflows in one place. There is a learning curve when you first get started, but once you become familiar with the system, it is a useful and efficient tool.

Pros

What I like most about Greenlight Guru is how organized and user-friendly the platform is. It makes it much easier to manage documentation, keep track of processes, and maintain everything in one place. The workflow is straightforward, and having everything centralized saves a lot of time compared to managing things manually.

Cons

The platform can take some time to get used to when you first start using it, especially with all of the features and options available. Some areas could also be a little more intuitive, but once you become familiar with the system, it is fairly easy to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Sewer

Used the software for: Less than 1 year

### "Review for Greenlight Guru"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 8, 2026

Pros

It was simple to use. All of the assignments are easy to access. You can see what is due and what is complete.

Cons

The mobile site is awful and does not properly format according to screen size. This makes it impossible to navigate and read.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/140578/greenlight-guru/reviews/)

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