--- title: "Greenlight Guru Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Greenlight Guru the right Cloud Access Security Broker (CASB) solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/140578/greenlight-guru/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Greenlight Guru 4.4 (92) [View alternatives](https://www.capterra.com/p/140578/greenlight-guru/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Greenlight Guru Ease of use 4.2 Customer Service 4.6 ## Pros and Cons in Reviews Alfikhar N Providing support for civil engineering projectsCivil Engineering, 2 - 10 employeesUsed the software for: I used a free trial. “Greenlight Guru is a powerful QMS solution that can be a valuable asset for medical device companies seeking to improve quality, efficiency, and compliance.“ January 24, 2025 JR Jordan R BossAlternative Medicine, 11 - 50 employeesUsed the software for: 6-12 months. “The platform can be a bit expensive for smaller teams, and the learning curve for new users might take some time.“ February 16, 2025 SP Sreynich P SewerMedical Devices, 201 - 500 employeesUsed the software for: 1-2 years. “It’s a good tool for keeping our documentation secure and accessible to authorized users.“ September 16, 2026 AE Andre E CEOMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether. Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term.“ December 2, 2024 YS Yusuf S OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “My overall experience with Greenlight Guru is that its made to meke medical software more efficient, faster, & more great benefits.“ February 9, 2025 AE Andre E CEOMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare.“ December 2, 2024 MB Mark B ScientistMedical Devices, 51 - 200 employeesUsed the software for: More than 2 years. “For the most part it is very straightforward where to find them.“ September 1, 2026 AE Andre E CEOMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years. “Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short."“ December 2, 2024 ## Showing most helpful reviews Showing 1-25 of 92 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Lead Scientist Used the software for: 3-5 years ### "Good overall document control software" November 4, 2026 4.0 Overall, my experiences are positive. There can be some improvements within the software and maybe some help function being added to make using the package easier. Pros The version control of important documents, and, when reviewing updated versions, having the ability to compare new and old version for changes. The document control is very good, which gives confidence that the correct information is secure and available. Cons When getting team members to review new document versions, it would be helpful to have a 'nudge' function to ensure that documents are reviewed in a timely manner. Some of the processes within the software can be confusing, but, like myself, you're not a constant user. Therefore, it can be a steep learning curve. Review Source R Reviewer Quality Engineer Used the software for: Less than 1 year ### "Great Tool for Quality and Compliance Management" October 15, 2026 5.0 My overall experience with Greenlight Guru has been positive. It provides a centralized platform for quality management, document control, and compliance tracking. The tool has helped improve efficiency, organization, and visibility across quality processes. Pros Greenlight Guru is easy to use and helps manage quality processes efficiently. The document control, traceability, and workflow management features save time and improve compliance. The interface is user-friendly and makes collaboration across teams easier. Cons Some features have a learning curve for new users. The system can occasionally be slow when working with large amounts of data, and certain reports could offer more customization options. Review Source R Reviewer Database Administrator Used the software for: Less than 1 year ### "All-in-One Document Control " October 15, 2026 5.0 Overall, it's a good tool for the regulatory documentation. It helps keep things organized and good for learning. SSO option makes it easier to log in in just one click. Pros Easy to find the documents related to the company policies. The dashboard makes it easier to track the pending tasks. Search option in the pdf makes it easier to find any keyword. Cons Sometimes documents loading time is more. Few tabs take some time to learn More intuitive user interface could be improved. Review Source R Reviewer Laser Marker Used the software for: Less than 1 year ### "Laser Marker" October 14, 2026 4.0 I like the way it is easy to access and the time frame to finish it isn't a rush to get done. and if i have questions I can ask Pros The way there is always something new to learn and always updated. it easy to access and convent to do. Cons Can't think of anything. I have not problems getting into it but I wonder why some of the stuff we have to read Review Source R Reviewer Sr. Software V and V Engineer Used the software for: Less than 1 year ### "I would highly recommend it as a tool for intranet use for small to mid-size organization" October 14, 2026 5.0 I use Greenlight Guru every time I need to access any of the application that it is connected to. I find it very helpful. Pros Easy access Bookmarks for favorite applications Version control Approval process Tracking the changes. Cons The navigation could be more intuitive Some routine tasks required more steps than I expected I would have liked simpler workflows and better search and filtering options to find documents more quickly. Review Source R Reviewer Quality Assurance Manager Used the software for: 3-5 years ### "Overall I would recommend" October 8, 2026 4.0 Overall, my experience with Greenlight Guru has been positive. I have not used another dedicated quality management system extensively, so I cannot make a direct comparison, but it has worked well for managing our quality and design activities. Pros Greenlight Guru provides a strong document management and design management system. I particularly like the way documents, approvals, design controls and quality records can be managed and linked together within one system. Cons Greenlight Guru is relatively expensive, particularly for a smaller organisation. Change management can also feel quite slow and cumbersome, especially when making updates that require multiple reviews and approvals. Review Source Marko D. Digital Product Designer Used the software for: 1-3 years ### "Greenlight review" October 8, 2026 5.0 Overall very positive with some room for improvement like any product. I find it easy to use in most cases and appreciate the To-Do tasks clearly outlined on the Dashboard. Pros Easy to use, find previous documents and have everything I need in one place. Huge plus for being able to collaborate with my team. Trainings are also very useful. Cons Managing and updating multi-attachment documents is also way more clunky and tedious than it needs to be, and the search function can be really slow when you're trying to dig up specific files fast. Review Source R Reviewer QMS Responsible Used the software for: 1-3 years ### "A Well-Structured Quality Management Platform" October 8, 2026 5.0 Overall, my experience with Greenlight Guru has been positive. The platform is user-friendly and provides a good structure for managing quality and regulatory processes. Most modules are intuitive and easy to navigate. However, the Quality Processes module is less intuitive and lacks the flexibility needed to properly adapt workflows to different processes. I find Greenlight Guru a useful platform, with room for improvement, particularly in the flexibility and usability of the Quality Processes module. Pros What I liked most about Greenlight Guru was its user-friendly interface and its ability to centralize and manage quality and regulatory documentation in a structured and efficient way. It also provided good visibility and traceability throughout the product lifecycle. Cons What I liked least is the Quality Processes module. Compared with the other modules, I find it much less intuitive and more difficult to use. In addition, the workflow is essentially the same for nonconformances, CAPAs, audits and customer feedback, whereas in practice each of these processes has a very different workflow, structure, and set of requirements. I believe this module could be significantly improved in terms of usability, flexibility, and process-specific workflows. Review Source Kelli T. Capture Management Specialist Used the software for: 1-3 years ### "A User-Friendly Platform for Managing Documentation and Workflows" October 8, 2026 5.0 Overall, my experience with Greenlight Guru has been positive. The platform helps keep information organized and makes it easier to manage documentation and workflows in one place. There is a learning curve when you first get started, but once you become familiar with the system, it is a useful and efficient tool. Pros What I like most about Greenlight Guru is how organized and user-friendly the platform is. It makes it much easier to manage documentation, keep track of processes, and maintain everything in one place. The workflow is straightforward, and having everything centralized saves a lot of time compared to managing things manually. Cons The platform can take some time to get used to when you first start using it, especially with all of the features and options available. Some areas could also be a little more intuitive, but once you become familiar with the system, it is fairly easy to navigate. Review Source R Reviewer Sewer Used the software for: Less than 1 year ### "Review for Greenlight Guru" October 8, 2026 4.0 Pros It was simple to use. All of the assignments are easy to access. You can see what is due and what is complete. Cons The mobile site is awful and does not properly format according to screen size. This makes it impossible to navigate and read. Review Source Sarah K. President & Chief Operating Officer Used the software for: 1-3 years ### "A god-send of a QMS" December 14, 2018 5.0 As a new medtech company with many different product and differing product regulations, we are pleased to have Quality Management as one of our easiest tasks - which is rare to say. The team is fantastic and abundantly helpful, the system is quick to learn and easy to use, and the support you get standing the system up from scratch if you don't already have a system in place is great. We needed Quality "handled" so we could focus on the trickier parts of our company - Greenlight Guru was and is that perfect solution. Pros With GG, it is structured and organized to not just allow compliance, it promotes compliance - meaning using the software as it is built easily documents for product design/dev and ongoing quality req'ts. It's easy to use and navigate, quick to learn even for lay people, and makes our QMS regulatory headache-free. Cons The team keeps making improvements, and I'm looking forward to a bit of a better structure to the large document repository. It is searchable, tagable, and sortable easily, but there are a few other ways that they could organize things so you can find something quickly. Review Source JI Jeroen I. Chief technology officer Used the software for: Less than 1 year ### "Collectively " February 6, 2025 5.0 It is a user-friendly interface and best for the new users Pros It helps much to the new users in collective management Cons I haven't got any problem with this software Review Source Andre E. CEO Used the software for: 1-3 years ### "Terrible Product, Service, and Experience" December 10, 2024 1.0 Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether. Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare. Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short." Pros There was absolutely nothing that we enjoyed about our GG experience. Cons Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there. Review Source R Reviewer CTO Used the software for: 1-3 years ### "Greenlight is the right choice for eQMS" August 21, 2024 5.0 We evaluated multiple eQMS platforms, we went with Greenlight due to functionality, ability to scale as we grow, and the extensive / pre-existing documentation that we could leverage and tailor to our needs. Pros Building a maintaining a QMS system that is FDA compliant is far too complicated and expensive for an early stage startup. Greenlight gives you the tools and platform to follow a pre-determined process that allows you to get up and running quick, while also having the confidence that you are meeting required regulations. Team has always been super helpful with great customer support. Cons eQMS can be complicated with lots of jargon. It does take a sustained push to become aquatinted with terminology and incorporate into you daily workflows. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Terrible customer service despite being super expensive" November 5, 2024 2.0 Pros Good performance, good templates, comprehensive follow up for eQMS for med tech. Cons Too expensive, terrible customer service and attention. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Supercool Medical Software " February 12, 2025 5.0 My overall experience with Greenlight Guru is that its made to meke medical software more efficient, faster, & more great benefits. Pros What I like most about Greenlight Guru is that its made to help the medical industries all over the world. Cons What i like least about Greenlight Guru is that its not well known and need s to be advertised more. Review Source R Reviewer Boss Used the software for: Less than 1 year ### "Great compliance tool for medical device companies" February 19, 2025 5.0 Greenlight Guru has been a valuable tool for managing quality processes efficiently. It simplifies regulatory compliance and improves collaboration across teams. While the price may be high, the benefits outweigh the cost for companies focused on medical device compliance. Pros Greenlight Guru offers a user-friendly interface and great compliance management tools. It helps streamline document control, risk management, and audits, making regulatory compliance much easier. Cons The platform can be a bit expensive for smaller teams, and the learning curve for new users might take some time. Review Source R Reviewer Production Technician Used the software for: 3-5 years ### "A Smart Solution for Auto Repair Shops" February 10, 2025 4.0 Workshop Software is a reliable and efficient solution for auto repair shops looking to automate daily tasks and manage operations seamlessly. While customisation and mobile functionality could be better, it’s a solid choice for workshops wanting an all-in-one management tool. Pros Automated reminders & invoicing save time on admin tasks. Cons Occasional performance lags when handling large amounts of data. Review Source Eudoria S. Marketing Coordinator Used the software for: Less than 1 year ### "My experience with Greenlight Guru" February 17, 2025 4.0 Pros I like how this platform has helped us streamline our compliance, enhance our product to market timeframes and has helped elevate our game Cons It’s a little difficult to manage cross team collaboration within the tool Review Source R Reviewer Senior Manager of QA Used the software for: 1-3 years ### "My GG Experience" March 17, 2020 4.0 Pros GG is hands-down the most user-friendly s/w I have ever worked with. The GG team has truly created simple easy-to-use workflows, while still offering complex functionality that conforms to the rigors of ISO 13485 standards. I love how you can link tasks, documents, investigations, and CAPAs. I personally love their DMS and Customer Feedback workflows. They're easy on the eyes, tell the whole story and allow for easy routing and approving to key stakeholders. Cons GG's data analytics aren't very helpful and often inaccurate. The data they're tracking is rudimentary and seems to an after thought by the design team. Additionally, there is no reporting functionality in their Customer Complaints workflow. For example, if you're attempting to run a trend report for common root causes related to certain events, the s/w doesn't allow it. Therefore, I have to track everything outside of GG, especially for trend reports. Trend reporting and tracking is critical in any regulated industry, so I'm not sure why GG didn't think of this Review Source Tonia B. Director, RA/QA Used the software for: Less than 1 year ### "Sleek Medical Device QMS Software with a great Team!" December 7, 2018 5.0 Pros The system workflow is intuitive and easy-to-use right out of the box. We currently utilize the document management system and the module allows for quick uploads, document organization and ease of finding documents. The Greenlight Guru team behind the software works with you to meet your business objectives. Additionally, the have a strong customer focus and really listen to the voice of the customer. Cons The search function can be a struggle at times; would really like the opportunity to filter further. Review Source DS Dalene S. QA Manager Used the software for: 1-3 years ### "Focus on the work - not the admin!" May 30, 2019 5.0 It changed the way we documented risk related to the products. We streamlined our QMS and this helped us to come together as a team. Design reviews are easily assigned; change control tasks are set and executed - no more separate emails and phone calls to follow up - Greenlight does the nagging for you. Pros It sped up document control work flow and freed up the QA department's time to focus on validations and regulatory updates. Cons We can't think of anything at this time. Review Source R Reviewer Director Used the software for: 1-3 years ### "Great and Developing Document & Design Controls" November 15, 2016 5.0 GreenLight.Guru (GLG) is a terrific tool that solves multiple issues - design controls, document controls, and compliance. Perhaps just as valuable is an unending stream of blog posts and educational articles from the GLG staff. Their goal is to help users of their software (and, frankly, just about everyone else) adopt best practices in medical device design and maintain compliance during the product development process and beyond. The system is not very intimidating, but still requires some sophistication to use properly. That being said, it enables a single person to do the work of several people, which is extremely efficient for a small or start-up company. My current "complaint" is that our GLG installation does not send email notifications about tasks or documents to review. This would be very beneficial. Pros Easily allows for document control in a compliant system for medical device development Cons I like traditional interfaces with document lists that look like a "Window" rather than highly formatted presentations. Give me simple presentation. Review Source R Reviewer Senior Design Engineer Used the software for: 1-3 years ### "Wrong kind of software for our demand so far" November 30, 2016 1.0 Three main deficits: First there is no strukture for the data we save in Greenlight like direktorys, subdirektorys, a kind of tree... Colours... The only method to find data in the large pool is the serch funktion. This is useless if you don´t know the right name of what you are looking for. Second deficit: We were told that data exchange with other systems is not possible. If that is really true I would immediately stop this software, but keep cool, I am far away from beeig responible. Third deficit: Though the speed of the operations improved, it is still not acceptable. Important to know would be if the internet-connection we have at invendo is sufficient and reliable. Positive: I have no doubt that you are able to program every kind of user interface we need. And I am very happy that you are really interested in my opinion. Feel free to ask me specific Questions. Regards, Till Hoffmann Review Source R Reviewer QA/RA Officer Used the software for: Less than 1 year ### "Greenlight Guru does what it says on the tin...." November 15, 2016 5.0 Green light Guru has been an invaluable resource not only in the set up an electronic QMS but in the advice available in the form of webinars and podcasts and someone who is new to the world of Quality and Regulatory requirements. Pros Aesthetically pleasing as well as practical and easy to use. Cons The risk and design modules have been difficult at times to use - the risk matrix is not easily maintained as a living record, e.g when a risk is mitigated and the scoring reduced. 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