# FactBox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FactBox Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more.

Source: https://www.capterra.com/p/140612/FactBox

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# 

 FactBox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FactBox

## What is FactBox?

Are you a litigator who's practiced for 15+ years? Use technology in your personal life and frustrated that similar tools don't exist for your legal practice? FactBox was made just for you. FactBox is cloud-based, law practice management software. It solves two problems: (1) keeping all the facts/evidence in your case organized and instantly available; and (2) making collaboration with others seamless and efficient. FactBox relieves the headaches of repeated work and the anxiety of lost facts.

## What is FactBox used for?

[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$38

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FactBox

4.5 (11)

VS.

[4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting Price

$38

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.6 (1,686)

Value For Money

4.5 (4)

Value For Money

4.5 (1,480)

Customer Service

4.8 (11)

Customer Service

4.7 (1,527)

## FactBox alternatives

[4.6 (340)](https://www.capterra.com/p/18931/CosmoLex/reviews/)

Starting price

$119.00

Per User, Per Month

[4.6 (60)](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews/)

Starting price

$349.00

Per User, Per Month

[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting price

$109.00

Per User, Per Month

[4.6 (783)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting price

$49.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Case Notes

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Archiving & Retention

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Case Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Collaboration Tools

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Storage

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

FactBox 17 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Provides a channel for team members to share media files, communicate, and work together

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Specifically designed to address the needs of law firms and legal departments

Search for specific words or phrases within a document or database

Systematic approach to handling legal cases, matters, or projects within a law firm or legal department

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Get Advice

We can help you find the software with the features you need.

Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

4.5 (4)

Free Trial

Basic

$38.00

Per User,Per Month

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Box](https://www.capterra.com/p/148766/Box/)[

Clio](https://www.capterra.com/p/105428/Clio/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (11)

4.8

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(5)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GK

Greg K.

Attorney

Legal Services

### "FactBox Is Easy To Use And Helps Me Organize My Cases"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 23, 2022

It really helps me to organize complex employment cases

Pros

It is cloud-based so I can use it with my Mac and I have access to it from anywhere.

Cons

I really don't have any complaints. My only suggestion is that the user interface could be upgraded and made easier to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Richard F.

Custodian, typist, receptionist and occasional lawyer

Law Practice

### "The facts about Factbox"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2022

Helps with organizing the elements of a cause of action / criminal elements. Link the elements to facts that support the elements. Also encourages you to think in the IRAC thinking process

Pros

It allows you to create your case / fact organizational paradigm for each type of case handled. Excellent for thought organization

Cons

I would hope that some of the reports generated could be formatted for how I would prefer to use them.

Alternatives considered

[TrialLine](https://www.capterra.com/p/161278/TrialLine/)

[CaseFleet](https://www.capterra.com/p/155618/CaseFleet/)

Reasons for choosing FactBox

Actually have all 3 as they each have great strengths.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nathan S.

Counsel

Law Practice

### "Great Organizational Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2022

FactBox has been a tremendous resource to help me organize my case, including the key documents and testimony, as well as my own thoughts and ideas.

Pros

Easy to set up, lots of customizable functionality, quick loading and easily accessible outside the office, multiple options for viewing and organizing the same content (e.g., by date, by custodian/source, by issue, etc.), fantastic customer service.

Cons

The print options are less customizable, so font size, spacing, margins, etc. have to be adjusted manually each time. The navigation panel is also a little small and autoscrolls to the top.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Steven K.

Attorney at Law

Law Practice

### "Organizing issues and facts"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 22, 2022

I was pleased with the ability to find important information quickly. I appreciated the ability to add detailed information to each link. The ability to organize facts and issues into a "tree" of the main issue with sub-issues was invaluable. However, the difficulty in keeping track of what documents were added to the program was significant.

Pros

FactBox allowed me to organize issues and facts to later come back to find important information quickly.

Cons

FactBox does not allow the organization of the imported sources or documents so I can quickly determine whether I've added the source/document to the FactBox database.

Alternatives considered

[LIT SUITE](https://www.capterra.com/p/252105/LIT-SUITE/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jason S.

Attorney

### "Great Litigation Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 5, 2015

I am a Michigan licensed attorney and have been practicing since 2001. Most of my practice is focused on business and employment litigation supplemented with employment law compliance and Internet related transactional work. In the middle of 2014, after years of using Lexis Case Map and TimeStream by Ntrepid, as well as other options (Word documents to create outlines, Excel to track data, etc.) I tried Factbox on a trial basis and shortly thereafter became a full-time, paying customer. It has become an integral part of my legal practice for myself and paralegal. There is a very short learning curve. Both my paralegal and I were able to use it with minimal time trying to figure out its features or setting it up for our cases. The software is extremely flexible in terms of using it for a diverse range of cases. Yet, it is very easy to set up case templates to efficiently recycle legal work product for the next case. Also, FactBox does not require any advanced server configurations or other technology specific integrations for my paralegal and me to use the product in the office or remotely. In contrast, other products required setting up onsite hosting solution and/or hosted options with additional fees/licensing in order to have real-time, remote access. Also, the report features have created a number of efficiencies relative to depositions and other court proceedings. For example, tagging facts with certain keywords allow me to generate reports (word documents or spreadsheets) with information specific to a deponent. Also, it allows for a centralized database where information about witnesses is collected. We also use the witness information to generate witness list. Additionally, the customer service has been top-shelf; Very responsive and knowledgeable about the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Frank D.

Partner

### "Factbox is the Future"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 7, 2015

I have been looking for a program to help organize all of the information we get on a case in a attorney views the information. And most importantly be able to access the source of the information easily. Factbox does that perfectly. An easier interface with Google Drive would be nice. Also by simply adding hour to the date field you would really help using it as a timeline. I am surprised the folks at Factbox haven't done that yet. But I expect they will. Great Tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

John F.

### "Generates good-looking reports, easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 3, 2015

Simple, straightforward interface converts into a good-looking MS Word report, especially in "memo mode,"- making it a serious time-saver for report drafting (especially with its collaborative capabilities). Organization fields allow for sorting alphabetically, chronologically, by user-generated tags and by source, and can be done ad infinitum, and being able to reorganize like that allows for a much-needed "second perspective" when presenting findings. Like I said it's a simple interface, so there learning curve is quick. Easy to set up and get started on, otherwise haven't had too much customer service contact. Excited to see what kinds of updates they put out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Bob M.

### "Great SaaS So Far"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 21, 2015

I am new to FactBox and just getting my new cases loaded but entering facts and linking them to issues is esay and creating a report or memo on them is very easy. Have not yet used it for collaborating with other lawyers or paralegals but that too should be a strength.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Ben C.

### "Finally!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 20, 2015

Finally there is software that integrates with my workflow instead of making me change to fit the software. FactBox, as the name suggests, is fact-management software. It is also incredibly easy to use, unlike other litigation management software that I have used. FactBox is managed by a top-notch team and is very responsive to feedback. I had a request and was surprised to be contacted by a developer about implementing it. I strongly recommend FactBox to anyone who needs to manage large matters or just wants their cases to be better organized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Diane C.

Owner

### "Excellent Program; Great Tool for Trial Preparation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 20, 2015

Love using FactBox and the ability of staff and clients to add to the facts, evidence and content. Makes preparing for trial a whole lot less of a headache and a big difference in my practice! Well worth the $$$!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/140612/FactBox/reviews/)

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