Best For

We specialize in providing inventory, operation and order management for B2B companies.

Product Details

Powerful, flexible B2C and B2B order management that enables companies generating $3 million+ to manage their business simply and efficiently. Orderbot provides a seamless flow of features with one centralized platform for multi-inventory, multichannel operations management. Easily integrates with shipping providers, payment processors, marketplaces, EDI and ecommerce platforms that include Shopify, Magento, BigCommerce and Workarea.

Contact Details

Orderbot Software

http://www.orderbot.com/

Founded in 2008

Located in Canada

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Orderbot Features

Alerts/Notifications
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Backorder Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
3PL Management
Barcoding/RFID
Forecasting
Inventory Management
Multi-Location
Order Management
Purchasing
Quality Management
Real Time Synchronization
Receiving/Putaway Management
Returns Management
Shipping Management

Orderbot Reviews

Showing 5 of 20 reviews
Overall
3.5/5
Ease of Use
3/5
Customer Service
3.5/5
todd n.
vp design & development
Consumer Goods, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 21, 2017

“easiest shopify integration ever”

Overallwe have been running with orderbot for about five years now. originally we used it to streamline shipping with various fedex/dhl/usps integrations. this saved a ton of time and manpower for us. since that earlier time we have really seen the features grow with in orderbot. order pick slips, bulk pulls, various order guides for multiple countries, and the ability to scan all of our orders at trade shows. most recently we are loving the integration with shopify. with in a day we had four order guides set up for 2 continents . both retail and wholesale and it worked seamlessly. we can't wait to see what we can integrate next. top shelf software and an awesome team over at orderbot!!!!!!!!!!!!!
Prosworks perfectly on all platforms and is easy to use
Conswish i had one
Recommendations to other buyerswe had worked worked with two other companies before we made the move to orderbot. best move we ever did
Source: Capterra
March 21, 2017
Brittany S.
Office Operations Director
Consumer Goods, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 19, 2018

“Happy to use OrderBot ”

OverallOrderBot was a great tool for our company. Easy to learn & easy to use from the administrators down to the shipping department. Online access made it easy to use & create orders when we were on-the-go, such as at trade shows that our company attended. I would definitely recommend OrderBot to anyone at any stage of business.
ProsWe love the way that OrderBot could be integrated throughout our company; from sending invoices, to shipping & creating labels - everything we needed was right in one program.
ConsMany of the attributes were unnecessary for our business. Would have been nice to be able to customize what attributes we needed & which ones we did not.
Reviewer Source 
Source: Capterra
September 19, 2018
Alaina F.
Executive Assistant
Management Consulting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
December 29, 2017

“Big Mistake. #EnoughSaid”

OverallIn the end, both companies I was working with left Orderbot thousands and thousands in the hole. Wasted. Not just money but time too. One company waited almost a full year before deciding enough was enough and went in a different direction. The other company had a somewhat operational product but left for an AMAZING product that still surprises us on how wonderful their product and customer service is.
ConsEverything! I had a unique experience in being able to work alongside two different companies as they were set up with Orderbot. Both of these companies were OVER promised and UNDER delivered to. They both spent THOUSANDS of dollars and neither had a functional product. Orderbot is quick to point fingers at anyone besides themselves. They often use the excuse of "growing pains" -- that they have had so many companies newly onboarding that they just couldn't keep up with the demand. I think it's more that they couldn't keep up with their lies. When I saw that Orderbot had been bought out, I got excited hoping for improvements. They never came and I began to wonder if the company had been lied to just as all the Orderbot customers had been told stories of all the wonders that this product could do. As others have said there is a lot of extra work in using Orderbot. They told us to get a "real" accountant as they told others in order to use their product. It shouldn't be that hard for a "plug and play" software. We had to spend countless hours and thousands of dollars for our real accountant to fix the MESS that Orderbot made of our books. It's time we will never get back --- how much further would these two businesses be had they not wasted time, energy, and funds on this pointless product?
Reviewer Source 
Source: SoftwareAdvice
December 29, 2017
Robert L.
President
Consumer Goods, Unspecified
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Likelihood to Recommend
1/10
Source: SoftwareAdvice
December 1, 2015

“Not ready for Prime Time”

ProsNothing. 1. No manuals. The only possibility to train using Orderbot is to preview a series of on-line videos. The audio uses a non-native English speaker, and are poor, at best. Employees are expected to sift back thru videos each time they need a refresh on some operation. 2.Integration with Quickbooks is a problem. They claimed it was a 'no-brainer' with third party soft-ware but it never happened. 3.Double-entry of data. We were not told in the beginning that, to 'get going' required double entry of our sales information: once into Quickbooks, and the second into Orderbot, and operating Orderbot over a 2-3 week period to see if it was working properly. 4.The accounting part, i.e. matching up Quickbooks accounts with Orderbot accounts, was held out till the end. Ditto here on the 2-3 week double data entry to match the accounts up. I have post graduate degrees in math, physics, and chemistry. This isn't rocket science, and it shouldn't require one to implement. I was instructed to hire a 'real' accountant to make it all work properly. 5.They charge a monthly subscription fee from the beginning when the contract was signed, months before even being close to running. 6.The user-interface is not intuitive. Navigating between different modules within Orderbot, knowing where to click to get drop down menus or launch some action was all very tenuous, and felt like guess work most of the time. My team (three others) didn't have a good experience with it either.
ConsNo manuals. Customer service was awful. We never received the operational product that they promised, even after months of trying and thousands of dollars.
Recommendations to other buyersI wish I could suggest a solution. Instead I was sold a mirage in the middle of the desert! There is certainly a need for a robust SaaS in the wholesale trade that can provide metrics for inventory, sales, and customer service at your finger tips. I am tired of the Excel spreadsheets...
Source: SoftwareAdvice
December 1, 2015
Leopoldo G.
Owner
Textiles, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 23, 2017

“Tonic Active”

OverallGreat product, has simplify our order processing flow. Also has help us integrating our inventory control systems.
ProsUser friendliness
Source: Capterra
February 23, 2017