--- title: "Orderbot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orderbot Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/140628/Orderbot/" page_type: "product" language: "en" --- # Orderbot Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Orderbot ## What is Orderbot? Orderbot is a cloud-native, API-based distributed order management platform. With speed and scalability in mind, our platform comes equipped with unique capabilities which are designed to enhance our client's visibility of their operations to increase the success rate of every order, whilst also providing the technical flexibility required to be able to quickly adopt new initiatives or make changes to support growth. ## What is Orderbot used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Entry](https://www.capterra.com/order-entry-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 60% Neutral 4% Negative 36% Starting price $99 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orderbot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.workarea.com/&name=Orderbot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orderbot 3.4 (25) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $99 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (25) Ease Of Use 4.1 (1,126) Value For Money 3.0 (19) Value For Money 4.1 (887) Customer Service 3.4 (25) Customer Service 4.3 (1,055) ## Orderbot alternatives [4.4 (199)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (53)](https://www.capterra.com/p/163480/Kechie/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Orderbot Overview ### Which roles and teams benefit most from Orderbot? Orderbot is most used by business owners, C-suite executives, finance leaders, and operations teams that need tighter control over order processing and business performance. Executives use it for visibility and decision-making, while finance and operations staff rely on it to streamline transactions, track inventory, and improve fulfillment accuracy. Answer based on 21 reviews Overview ### What company size and specific industries is Orderbot built for? Orderbot is designed for mid-market and enterprise retailers that want to maintain a strong customer experience. It is built for retail businesses rather than general-purpose use, making it a fit for companies with more complex ordering and service needs. Features and Usability ### What are the key features of Orderbot? Orderbot offers order routing and customization, plus inventory and warehouse tools like inventory control, stock management, barcoding/RFID, and barcode recognition. It also includes order management, order fulfillment, shipping management, purchase order management, returns management, reporting and analytics, accounting integration, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Orderbot integrate with? Orderbot integrates with Adobe Commerce, Avalara, BigCommerce, Microsoft Dynamics 365 Business Central tegossuite, PayPal, QuickBooks Online Advanced, Shopify, Shopify Plus, Volusion, WooCommerce, Worldpay for Enterprise, Xero, and authorize.net. It connects e-commerce, accounting, tax, and payments platforms for order and finance workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Orderbot offer? Orderbot provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Orderbot offer? Orderbot provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users describe day-to-day customer service as speedy and helpful, with quick solutions for operational issues, though some note that development-related requests can be slower or less predictable. Answer based on 4 reviews ## Features AI summary Based on 7,578 Inventory Management reviews Not all Inventory Management products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Orderbot includes **Inventory Control** and **Billing & Invoicing**, so businesses can manage stock levels while also handling charges and customer billing in one system. However, it does not offer **Inventory Tracking**. Instead, it provides **Purchase Order Management** (**43%**), **Order Management** (**47%**), and **Product Identification** (**40%**), which still cover important inventory and fulfillment needs. These features help businesses keep purchasing organized, process orders accurately, and identify products more easily, allowing teams to maintain day-to-day control over stock and sales operations. 3PL Management Outsource and manage third party logistics Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Orderbot 57 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Forecasting: Form predictions based on past and present data/trends - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 2.9 (20) 2.9 Based on 20 reviews ## Pricing Value for money 3.0 (19) Basic $99.00 Other,Per Year Value for money 3.0 (19) 3.0 Based on 19 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (25) 3.4 Based on 25 reviews ## User reviews Overall rating 3.4 Based on 25 reviews Filter by rating 5(10) 4(5) 3(1) 2(3) 1(6) Mentioned topic Sorted by most recent EA Eddie A. CEO Retail ### "Great product and great team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2022 I started looking at my options because inventory was a huge problem for us. We were cancelling orders left, right & center. While I was a little bit iffy as I had not heard about them prior to coming across their website, I ended up being pleasantly surprised by their capabilities. We've since reduced our cancellations significantly which has relieved many of our departments and increased our profitability. Pros The product is extremely robust and can do just about anything. I find the service to be incredibly reliable and our account manager is quick to respond.In addition to owning my own wholesale and retail companies where we use Orderbot, I consult with other merchants who have since started using them for a number of projects such as click & collect and powering their headless initiatives. I havent gotten yelled by others for recommending them, so that's always a good sign Cons some things are not out of the box but they opened up their API to us which has given us free reign to develop tons of stuff. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Orderbot I would have had to pay for a connector with netsuite and a lot of customizations were needed which were going to be too expensive.I felt I was getting a better value overall not only in terms of what I was getting out of the box for my money, but also the possibilities provides us with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. COO Logistics and Supply Chain ### "They're not ready!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 1, 2021 I have to say that my experience has been very poor. I have sent several emails to the \[SENSITIVE CONTENT HIDDEN\] requesting a meeting. I want to know why I am going through all of this nonsense and she (\[SENSITIVE CONTENT HIDDEN\]) does not answer. Pros I love that it's a window based program. I can access it from anywhere in the world. I don't have to create a new file like qbooks when it hits a certain amount of gigs. Posting checks is vey simple, searching for accounts on multiple levels is great, building profiles is simple. I love the way products are set up in categories, and groups, it makes it easy to find the products clients are requesting. I like the built in shipping platforms, UPS, fedex, USPS, and you can even create private couriers. Cons This software has a lot of potential, as to the issues, you get nickle and dimed for EVERYTHING that is a standard option in qbooks, for example, in qbooks you can create your own reports. In orderbot you cannot, you have to pay to get reports and they milk you for it. I was WILLING to pay for the reports, but the turn around time is WHEN THEY HAVE TIME. I asked for a simple invoice and statement to be created TWO YEARS AGO!! I still have not received my request. The system freezes and crashes a lot. It duplicates and even triples credit card information. Good luck trying to get hold of anyone when you have an issue. Their Billto and shipto address field is Canadian, they do not comprehend that our (U.S) shipping format is not like their format where the suite number is first and the zipcode goes into its own separate line. I receive a lot of mail back because of this. Having to build a new single product is very involved, unless you were like me a junior DBM it can be tricky. Reasons for choosing Orderbot These two programs have very bad reviews, and I personally saw it in action and saw that you had to run a utility program everytime it crashed, and it happened a lot. These programs are not windows based. Orderbot is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Krystle P. Investor Real Estate ### "Nope don’t use this " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 31, 2021 I wouldn’t recommend there are several better apps out there Pros Easy to install on desktop computer and start up to use and search for various items you want or need Cons Doesn’t work as fast as I would like and doesn’t always find stuff I’m searching for in a timely fashion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. CFO Wholesale ### "Solid investory software for new business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 22, 2020 It was a very good experience and whenever we had a problem, it quickly got back to us and helped us solve the issue. Pros The simplicity of setting it up and understanding how to use it. Cons We needed to ask Orderbot to build out some features we needed specifically for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Owner Textiles ### "Solid Software, Great Support, Awesome Offering" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2020 The software has been great and I've really enjoyed working with their support team. \[SENSITIVE CONTENT HIDDEN\] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business. Pros We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS Cons Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Processing each sale individually, then the shipping cost for each order was a nightmare. We grew faster than expected and needed a more professional offering. You had a built in ordering system and could integrate with UPS. You brought stability to our chaos. Alternatives considered [Lightspeed eCommerce](https://www.capterra.com/p/211850/Lightspeed-eCommerce/) Reasons for choosing Orderbot Report functionality of Lightspeed was lacking, support wasn't supportive and it didn't integrate with shopify at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rachael C. Company Accountant Wholesale ### "Perfect for Multi Currency Multi Warehouse Operations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 13, 2020 The team at Orderbot are great to deal with, support is timely even with being on the opposite side of the world. Pros We operate in three different currencies and Orderbots functionality to bill and receive payments across these was perfect, the ability to check sales through the different channels and warehouses gave excellent transparency. Cons Initial set up of additional warehouses and shipping is complicated and the steps do do so do not run cohesively with each other Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Unsure - I was not part of this Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) Reasons for choosing Orderbot For the multi currency and multi warehousing which Cin7 did not support at the time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Derek S. HR & Finance Cdr Retail ### "Useful " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 12, 2019 Customer service was always helpful. Pros Ability to see all orders before their delivery date is a rare feature that I really enjoyed. Reporting features are robust. Overall layout made viewing things quick and easy. Cons It looks like it's from 2001. SKU process takes hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Audrey A. .Net web developer ### "Not your typical software! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 29, 2019 One of the BEST ! Pros This product Simplifies our order process flow , Such a great product! And it's price worth its purpose. It develop things unexpectedly. Cons This product need a lot of improvement so every user will be satisfied using it , But overall experience was GREAT! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Philippe A. Director of Operations Consumer Goods ### "Does the job a bit short" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 11, 2019 Pros Tracks inventory and order management. Reporting is also robust and handles the day to day relatively well. Cons Lacks quite a bit of functionality for our business. Cannot be used for a full MRP software and must have an external source to do this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brittany S. Office Operations Director Consumer Goods ### "Happy to use OrderBot " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2018 OrderBot was a great tool for our company. Easy to learn & easy to use from the administrators down to the shipping department. Online access made it easy to use & create orders when we were on-the-go, such as at trade shows that our company attended. I would definitely recommend OrderBot to anyone at any stage of business. Pros We love the way that OrderBot could be integrated throughout our company; from sending invoices, to shipping & creating labels - everything we needed was right in one program. Cons Many of the attributes were unnecessary for our business. Would have been nice to be able to customize what attributes we needed & which ones we did not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140628/Orderbot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.