---
title: "webexpenses Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about webexpenses Software - reviews, pricing plans, popular comparisons to other Expense Report products and more."
source_url: "https://www.capterra.com/p/140646/webexpenses/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 webexpenses Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

webexpenses

## What is webexpenses?

Webexpenses revolutionises expense reporting with intuitive software designed to save businesses time and money. Our expense management system and app automate the entire process, from receipt scanning to approvals and reimbursements. Additional features like compliance enforcement, error checks, and seamless ERP integration improve workflows and provide real-time visibility into company spend. Webexpenses delivers unbeatable value with 24/7 digital in-house global support, over 100 software upgrades annually, unlimited submissions per month, and customisable system configurations tailored to your business needs. Simplify expense reporting and take control of your company’s spend with Webexpenses.

## What is webexpenses used for?

[Expense Report](https://www.capterra.com/expense-report-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,105 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Pros & cons

Intuitive and accessible platform

Streamlined expense management

Frequent technical disruptions

Inflexible mileage functionality

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Expense Report / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for webexpenses?[Manage this product listing](https://www.g2.com/products/signifo-webexpenses/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### webexpenses

4.5 (1,105)

VS.

[4.3 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

Contact vendor

Starting Price

$7

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (1,105)

Ease Of Use

4.1 (2,260)

Value For Money

4.4 (743)

Value For Money

4.1 (1,231)

Customer Service

4.4 (812)

Customer Service

4.1 (1,333)

## webexpenses alternatives

[4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Expensify](https://www.capterra.com/p/97594/Expensify/)

[4.5 (1,402)](https://www.capterra.com/p/97594/Expensify/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/97594/Expensify/)

[View all alternatives](https://www.capterra.com/p/140646/webexpenses/alternatives/)

## FAQs about webexpenses

Overview

### What problems does webexpenses solve?

webexpenses solves paper-based, error-prone expense claims by capturing receipts, extracting claim details, categorizing spend, and routing submissions through policy checks and approval workflows. Employees, field staff, and frequent travelers can submit mileage and receipts on the go, while finance teams and managers gain claim-status visibility, audit trails, faster reviews, and reimbursement processing.

Answer based on 756 reviews

Overview

### Which roles and teams benefit most from webexpenses?

webexpenses is most used by sales, business development, and account management teams that submit travel and client-related expenses. Finance professionals, including accountants and CFOs, manage approvals, policy checks, and reimbursement reporting. Operations, practice, and project managers monitor team spending, while directors and executive assistants oversee budgets and administrative expense processes.

Answer based on 1105 reviews

Overview

### What company size and industries is webexpenses built for?

webexpenses is designed for businesses of all sizes and industries, with small businesses representing 39% of reviewers and Construction the leading sector at 8%. It also serves enterprises (32%) and midsize businesses (29%), with reviewer adoption in Education Management and Hospital & Health Care, each accounting for 5%.

Answer based on 1105 reviews

Features and Usability

### What are the key features of webexpenses?

webexpenses includes expense tracking and expense claims with status visibility, receipt management through mobile receipt upload, and mobile access for submitting evidence on the go. Approval workflows and approval process control support multi-level review and approval-chain visibility, while dashboards provide at-a-glance information. It also covers Compliance Management.

Answer based on 260 reviews

Integrations

### Which third-party tools and platforms does webexpenses integrate with?

webexpenses integrates with 17 third-party tools, including reviewer-confirmed Xero and NetSuite for accounting and expense-report exports. Its catalog also includes Acumatica Cloud ERP, Dynamics 365 Business Central, QuickBooks Online Advanced, Sage Intacct, SAP Business One, and MYOB Business, supporting connections across finance, ERP, and property-management systems.

Answer based on 58 reviews

Getting Started and Support

### How easy is it to onboard and train a team on webexpenses?

webexpenses offers in-person and live online training, webinars, videos, and documentation. Reviewers report that employees, claim submitters, and approvers usually learn core tasks quickly with minimal guidance. First-time users and administrators configuring the system may need more time, especially for mileage claims, receipt attachments, and initial setup.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does webexpenses offer, and how do users rate the experience?

webexpenses offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, prompt, and effective during setup and everyday questions. Some report slight response waits or unresolved issues, while others say the interface may require guidance, especially for less frequent users.

Answer based on 79 reviews

Receipt upload

### How easy is it to upload receipts in webexpenses?

webexpenses makes receipt capture convenient through its mobile app and desktop tools, letting employees photograph, upload, and attach documents to expense claims while reducing paper handling. OCR often fills in receipt details, but some users find claim attachment steps unclear, experience gallery limitations, or see inaccurate scans and upload glitches.

Answer based on 384 reviews

## See trending topics mentioning webexpenses

[How can employees photograph a receipt on a phone and submit it without chasing lost paper receipts?](https://www.capterra.com/expense-report-software/trending-topics/how-can-employees-photograph-a-receipt-on-a-phone-and-submit-it-without-chasing-lost/)

Last updated on October 26, 2026

### How can employees photograph a receipt on a phone and submit it without chasing lost paper receipts?

Answered by

Capterra Research Analyst Team

[Is it worth moving from Excel and paper expense reports to dedicated expense report software?](https://www.capterra.com/expense-report-software/trending-topics/is-it-worth-moving-from-excel-and-paper-expense-reports-to-dedicated-expense-report/)

Last updated on October 26, 2026

### Is it worth moving from Excel and paper expense reports to dedicated expense report software?

Answered by

Capterra Research Analyst Team

[What expense report software routes approvals automatically and keeps an audit trail for finance teams that need spending controls?](https://www.capterra.com/expense-report-software/trending-topics/what-expense-report-software-routes-approvals-automatically-and-keeps-an-audit-trail-for/)

Last updated on October 26, 2026

### What expense report software routes approvals automatically and keeps an audit trail for finance teams that need spending controls?

Answered by

Capterra Research Analyst Team

[What expense report software tracks business mileage and reimburses drivers without a paper logbook?](https://www.capterra.com/expense-report-software/trending-topics/what-expense-report-software-tracks-business-mileage-and-reimburses-drivers-without-a/)

Last updated on October 26, 2026

### What expense report software tracks business mileage and reimburses drivers without a paper logbook?

Answered by

Capterra Research Analyst Team

## Who uses webexpenses?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible platform

96% positive reviews out of 274

Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal training required.

Frequent technical disruptions

57% negative reviews out of 86

Some users report bugs and issues, including login glitches, unexpected crashes, and recurring errors that hinder daily tasks.

Sara M.

Pregnancy Counselor, 51 - 200 employees.

"I have difficulty accessing the bottom of the page and the "exclamation point", where I need to type, does not always allow me to record it."

Streamlined expense management

90% positive reviews out of 48

Most users report process efficiency, noting smoother workflows and significant time savings compared to manual methods.

Richard P.

Manager, 1,001 - 5,000 employees.

"The system takes a lot of the hassle out of the process, and new users can get up and running with minimal training."

Inflexible mileage functionality

44% negative reviews out of 78

Some reviewers describe mileage tracking as confusing, with inaccurate routes, difficult adjustments, and slow or unreliable mapping.

Phil G.

Customer Onboarding Engineer, 51 - 200 employees.

"the mileage mapping on my laptop is frustraiting when trying to alter the default route google maps gives you."

Continually improving functionality

96% positive reviews out of 24

Most reviewers indicate features are regularly enhanced, with ongoing updates addressing user needs and suggestions.

Donal C.

Sportsperson, 11 - 50 employees.

"I've notices improvement year on year from webexpense, everytime I feel like the experience from a small feature or slight tweak it seems to be there the next year I return!"

Occasional sluggish performance

72% negative reviews out of 61

Most reviewers find performance and speed problematic, mentioning slow load times, lag, and clunky navigation disrupting productivity.

Thomas P.

Senior Waterproofing Technician, 1,001 - 5,000 employees.

"Web and app functionality can be a bit clunky and lagging at times."

## Features

AI summary

Based on 6,715 Expense Report reviews

Capterra data shows that buyers of Expense Report software rank the following features as their top priorities:

-   **Payroll Management** (**67%** of reviewers rated this feature as critical)
-   **Expense Tracking** (**53%**)
-   **Expense Claims** (**49%**)

webexpenses includes **Expense Tracking** and **Expense Claims**, giving finance teams a clear way to monitor spending and process reimbursements more efficiently. However, it does not offer **Payroll Management**. Instead, it provides other highly rated capabilities, including **Receipt Management** (**49%**), **Mobile Receipt Upload** (**48%**), and **Audit Trail** (**51%**), helping businesses keep accurate records, capture expenses faster, and maintain visibility into every step of the reporting process.

Expense Tracking

4.6 (540)

76.67% of 540 reviewers that rated this feature as important or highly important

With this capability, you can monitor spending, manage budgets, and track claims in real time. Reviewers appreciate how easy it is to log, categorize, and visualize expenses, with many highlighting the dashboard, reporting tools, and seamless tracking for both individuals and teams.

Expense Claims

4.5 (359)

77.72% of 359 reviewers that rated this feature as important or highly important

Webexpenses offers a straightforward way to submit, track, and manage expense claims. Some reviewers find the process easy and efficient, especially for mileage and receipts, but others report confusing workflows and unintuitive claim-receipt matching.

Receipt Management

4.4 (446)

71.08% of 446 reviewers that rated this feature as important or highly important

It helps you store, organize, and match receipts digitally for claims. Some users say uploading and managing receipts is intuitive and efficient, especially on mobile, but others mention the web interface can be clunky or confusing when attaching receipts.

Mobile Receipt Upload

4.5 (321)

68.54% of 321 reviewers that rated this feature as important or highly important

It gives you the ability to quickly capture and upload receipts on the go, reducing lost paperwork. Users think this aspect is simple, fast, and convenient, especially via the app, though some mention occasional clunky operation or upload errors.

Audit Trail

4.3 (67)

62.69% of 67 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Mobile Access

4.4 (336)

66.67% of 336 reviewers that rated this feature as important or highly important

This characteristic lets you handle expenses from anywhere using your phone. Reviewers indicate mobile access is convenient and time-saving, making it easy to upload receipts and submit claims on the move, though a few note occasional syncing or speed issues.

webexpenses 58 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Categorization/Grouping: Organize and group data or items based on various criteria
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time
- Electronic Payments: Electronically collect payments for goods or services
- ERP integration: Integrate with existing ERP systems
- Expense Claims: Webexpenses offers a straightforward way to submit, track, and manage expense claims. Some reviewers find the process easy and efficient, especially for mileage and receipts, but others report confusing workflows and unintuitive claim-receipt matching.
- Expense Tracking: With this capability, you can monitor spending, manage budgets, and track claims in real time. Reviewers appreciate how easy it is to log, categorize, and visualize expenses, with many highlighting the dashboard, reporting tools, and seamless tracking for both individuals and teams.
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Small Businesses: Designed for small businesses
- Fraud Detection: Identify and prevent suspicious activity
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: This characteristic lets you handle expenses from anywhere using your phone. Reviewers indicate mobile access is convenient and time-saving, making it easy to upload receipts and submit claims on the move, though a few note occasional syncing or speed issues.
- Mobile Receipt Upload: It gives you the ability to quickly capture and upload receipts on the go, reducing lost paperwork. Users think this aspect is simple, fast, and convenient, especially via the app, though some mention occasional clunky operation or upload errors.
- Multi-Currency: Manage and handle various international currencies
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Invoicing: Create, send, and view electronic invoices
- Payment Processing: Accept, record, and reconcile financial transactions
- Policy Management: Create, manage, and track policies and procedures within an organization
- Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: It helps you store, organize, and match receipts digitally for claims. Some users say uploading and managing receipts is intuitive and efficient, especially on mobile, but others mention the web interface can be clunky or confusing when attaching receipts.
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Restriction Management: Establish limitations based on certain conditions
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spend Analysis: Review and uncover trends in spending activity
- Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (1,103)

4.4

Based on 1,103 reviews

## Pricing

Value for money

4.4 (743)

Free Trial

[View pricing plan details](https://www.capterra.com/p/140646/webexpenses/pricing/)

Basic

Custom Quote Available

It includes:

-   Audit
-   Expense Management
-   Invoice Processing
-   Payments
-   Travel

Value for money

4.4 (743)

4.4

Based on 743 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

Stampli](https://www.capterra.com/p/147301/Stampli/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (812)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (812)

4.4

Based on 812 reviews

## User reviews

Overall rating

4.5

Based on 1,105 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(687)

4(343)

3(47)

2(18)

1(10)

Mentioned topic

Recent reviews first, then most helpful

Hameeda T.

Technical Analyst

Used the software for: Less than 1 year

### "Quick and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 10, 2026

Pros

It’s easy to use and makes submitting expenses quick and straightforward. Also, Clear layout and simple process for uploading and approving expenses

Cons

Some features feel a bit slow or unresponsive at times. Also, Uploading receipts can be inconsistent.

AR

Assistant Reservations Manager

Assistant Reservations Manager

Used the software for: 3-5 years

### "Great, but could be better "

4.0

January 6, 2026

It is a good platform if the admin team is always available and if they set the platform up correctly

Pros

Managers in my current company use this platform to submit expenses for transports in London and for expenses made abroad that vary from travels, food and anything extra related to work. It is very efficient platform.

Cons

What I don’t like about the platform is that is not that easy to use. Many clicks required to arrive at the end of the process. And also, as for every expense there is a reason to select, if the admin team did not set the reason that you need, you have to contact them and ask if they can update it for you. A bit of a long process.

ZA

Zak A.

Support Worker - Families and Carers

Used the software for: Less than 1 year

### "Daily expenses are made quick and easy. Feature rich."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 18, 2025

Daily expenses are made quick and easy, especially as it links in directly with my HR app. Having the mileage calculator built in, and it being linked up with my HR app makes this a great, all-in-one feeling solution that doesn't add clutter to my work flow.

Pros

The granular breakdown of expenses is really easy - just from a single expense I can very easily see buttons to split payments and tag-in collogues. It takes what would feel like more complex expense reports, and makes it stress-free. I don't need to write in lots of context as the forms allow me to feel confident in what I'm filling out due to the options. Built-in mileage calculator is really handy, and most importantly I trust that when I've submitted my expenses, it's all sorted and correct. I couldn't say the same for PeopleHR's expenses thing we used to use - that couldn't keep the attachments linked to my expenses.

Cons

I think the User Interface is a little outdated, but I wouldn't say this takes away from any of the functionality. It's a tad cluttered I'd say.

Alberto U.

Multiskilled engineer Bias electrical

Used the software for: Less than 1 year

### "Efficient with improvement needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Overall a good experience with room for improvement but I would suggest it to other companies as it achieved my expectation.

Pros

The system has real-time policy checks and customizable approval flows, which help reduce non-compliant claims and improve turnaround times.

Cons

The system could be more flexible in handling complex reporting scenarios. They should add the chatbot/direct message help chat

NC

Noel C.

IT Manager

Used the software for: 3-5 years

### "Easy to use for the average everyday person"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 17, 2025

Not too hard to learn and once you use it is easy to continue to use every time. There are a few minor issues, but nothing major.

Pros

Ease of adding receipts and linking with Invoices. Approvals workflow works well with email sent and links provided.

Cons

Maps in New Zealand do not know well known places like Google Maps does. Receipts that have been added sometimes go missing and then reappear days later.

BR

Bradley R.

Group Financial Controller

Used the software for: Less than 1 year

### "Webexpenses has a user friendly interface and interacts well with accounting software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 17, 2025

During my short time using Webexpenses I have found it extremely easy to use, both as a drafter of expenses for submission and as a reviewer of expense claims and would recommend it to other businesses looking for expense software.

Pros

Webexpenses has a user friendly interface and it is easy to create and submit expenses for review. It also integrates very well with our existing accounting software (Sage).

Cons

I have only been using it for a short time so have not encountered many cons to webexpenses. The only issue I have faced is updating my personal details, which can be not intuitive.

DG

Dan G.

Senior DevOps Engineer

Used the software for: 1-3 years

### "Webexpenses is clear and easy to use for the most part."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 17, 2025

Pros

Webexpenses is clear and easy to use for the most part. It enables me to make claims for work expenses and get them paid back to me.

Cons

The process of uploading and adding receipts to a claim is a bit confusing and it's not clear when a receipt has just been added to Webexpenses, or when it has been added to the claim itself. It also occasionally glitches and logs me out. However, when this happens, I don't lose any process on what I'd already filled in, which is good.

Jen F.

Lecturer

Used the software for: 1-3 years

### "Efficient but not always intuitative"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 16, 2025

From both a user and approval perspective, the process feels smooth and well thought out. Approvals are straightforward, and the notifications are helpful because I always know when a claim has been approved and paid. Overall, Webexpenses has made the expense process faster, more transparent, and much easier to manage.

Pros

I’ve found Webexpenses very easy and efficient to use in my day-to-day work. Being able to take photos of receipts and submit claims straight away saves a lot of time and removes the hassle of manual entry. I like that the app clearly shows the history and status of my claims, so I can easily see what’s been submitted, what’s pending, and what’s been approved.

Cons

The UX isn't always intuitive on the app when you're a new user. In particular, when you're trying to add a photo to the expenses claim its not always clear on where it should be added. The button to actually submit a claim could also be more visible to improve the UX of the app.

BA

Brand Ambassador

Brand Ambassador

Used the software for: Less than 1 year

### "Learner driver"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

December 16, 2025

Three weeks in I'm still not sure if I'm fully inputting all the information and reporting expenses properly

Pros

Clear history display on notification email but when I try to drill through its unclear if I'm on the right page. Perhaps tiles layout would be better?

Cons

Navigation to find how to add detail/context is clunky on PC screen as I need to keep going back to home screen

KM

Kate M.

Nurse

Used the software for: Less than 1 year

### "webexpenses review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2025

webexpenses provide regular prompts if information is missing when making a request which helps those new to the platform

Pros

Webexpenses is easy to use once you receive the full training required. They provide regular prompts when using the platform which is great for new joiners.

Cons

No training provided when changing over to webexpenses, therefore delayed requests as not aware of what was required.

[View all Reviews](https://www.capterra.com/p/140646/webexpenses/reviews/)

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