# webexpenses Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is webexpenses the right Expense Report solution for you? Explore 1105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140646/webexpenses/reviews --- webexpenses 4.5 (1105) [View alternatives](https://www.capterra.com/p/140646/webexpenses/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of webexpenses Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Intuitive and accessible interface 96% positive reviews out of 274 Most reviewers indicate ease of use makes daily tasks simpler, even for less tech-savvy users. Recurring glitches and login problems 57% negative reviews out of 86 Some users comment on bugs, frequent crashes, and frustrating login errors that occasionally hinder reliable access. daniel F Account Manager Agency, 1,001 - 5,000 employees. "Some times logs you out when you are not active , results in losing progress" Streamlined expense management workflow 90% positive reviews out of 48 Most reviewers find process efficiency reduces administrative burden and simplifies previously manual, time-consuming tasks. Richard P Manager, 1,001 - 5,000 employees. "The system takes a lot of the hassle out of the process, and new users can get up and running with minimal training." Inflexible and confusing mileage system 44% negative reviews out of 78 Some users report mileage tracking is inaccurate, difficult to adjust, and time-consuming to manage correctly. Phil G Customer Onboarding Engineer, 51 - 200 employees. "the mileage mapping on my laptop is frustraiting when trying to alter the default route google maps gives you." Continuous feature enhancements 96% positive reviews out of 24 Most reviewers describe ongoing improvements and useful features, though some still see room for growth. Donal C Sportsperson, 11 - 50 employees. "I've notices improvement year on year from webexpense, everytime I feel like the experience from a small feature or slight tweak it seems to be there the next year I return!" Frequent slowness and lag issues 72% negative reviews out of 61 Most reviewers indicate performance and speed problems, with slow, clunky interfaces disrupting productivity and workflows. Thomas P Senior Waterproofing Technician, 1,001 - 5,000 employees. "Web and app functionality can be a bit clunky and lagging at times." ## Showing most helpful reviews Showing 1-25 of 1105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Laura O. Head of Airfreight Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy to use " December 12, 2025 4.0 When onboarded it took a couple of times to figure it out but now I find it really straight forward. Pros Ease of use Stores previous addresses Tick box for return journeys I like that it calculates your mileage for you Cons I honestly can't think of anything I dislike about the product. I find it really easy to use and makes submitting mileage a fast process. Review Source ZA Zak A. Support Worker - Families and Carers Hospital & Health Care Used the software for: Less than 6 months ### "Daily expenses are made quick and easy. Feature rich." December 16, 2025 4.0 Daily expenses are made quick and easy, especially as it links in directly with my HR app. Having the mileage calculator built in, and it being linked up with my HR app makes this a great, all-in-one feeling solution that doesn't add clutter to my work flow. Pros The granular breakdown of expenses is really easy - just from a single expense I can very easily see buttons to split payments and tag-in collogues. It takes what would feel like more complex expense reports, and makes it stress-free. I don't need to write in lots of context as the forms allow me to feel confident in what I'm filling out due to the options. Built-in mileage calculator is really handy, and most importantly I trust that when I've submitted my expenses, it's all sorted and correct. I couldn't say the same for PeopleHR's expenses thing we used to use - that couldn't keep the attachments linked to my expenses. Cons I think the User Interface is a little outdated, but I wouldn't say this takes away from any of the functionality. It's a tad cluttered I'd say. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) I'm not sure why my company switched. But my personal experience was that PoepleHR expenses kept removing my attached receipts - meaning it looked fine when I would submit them, but my manager wouldn't be able to see. They would need to decline my expenses and I'd have to start over with the attachements. Review Source AL Amanda L. Learning Manager Education Management Used the software for: 2+ years ### "Web expenses and phone app" July 15, 2025 3.0 Not a good one, I find the laptop screen quite confusing. The phone app is ok when it works but difficult to set up. Pros When the phone app works it is really straight forward to follow and handy as you can enter the details immediately. I also like the colours for sections on the laptop version. Cons It seems overly complicated to use and also when I have tried to pair it with my work phone it just gives a spinning blue circle. I realise that it can be sorted but it takes time to do this which is difficult when you have work to do. The receipt side of things is not easy either. The screen on the laptop version is confusing as well. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback. We're glad to hear that when the app works, it’s straightforward and useful, especially for entering details on the go, and that you like the colour sections on the laptop version. We’re sorry to hear that you’ve had difficulties pairing the app with your work phone and with the receipt upload feature. We understand how frustrating technical issues can be, especially when you're on a tight schedule. We’ll share your comments with our technical team to work on improving these areas. If you need any immediate assistance, please don’t hesitate to reach out to support via https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team HT Hameeda T. Technical Analyst Financial Services Used the software for: Less than 6 months ### "Quick and Easy to Use" March 3, 2026 5.0 Pros It’s easy to use and makes submitting expenses quick and straightforward. Also, Clear layout and simple process for uploading and approving expenses Cons Some features feel a bit slow or unresponsive at times. Also, Uploading receipts can be inconsistent. Review Source GM Giuseppe M. Credit Manager Banking Used the software for: 2+ years ### "Streamlining Expenses Management with Automation and Policy Compliance." April 29, 2025 5.0 Pros The tool has helped is in streamlining and automating the expense management process. We are able to automate the process of submitting, approving and reimbursement of employee expenses. Cons Offers limited customization, the customization features are not enough for all business needs. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) We were looking for a tool with inbuilt feature that automatically enforces organization policies and procedure. Review Source Response from Webexpenses May 17, 2025 Hi there, Thank you for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team AP ALIN P. Principal Engineer Design Used the software for: 1-2 years ### "Easy to learn easy to use" July 15, 2025 5.0 The experience is pleasing easy to learn and satisfying as you are able to change or fix any mistakes even if you submitted the claim. Pros The fact that the process is straightforward and is very intuitive, which makes the process less stressful than other similar tools. Cons What i liked least is the fact that I cant see easily recognisable elements found all-over the industry such as a HOME Button. Switched from [CMap](https://www.capterra.com/p/169104/CMAP/) employees required constant assistance using it. Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team MS Mario S. Senior Geophysicist Oil & Energy Used the software for: 1-2 years ### "not my favourite " July 14, 2025 2.0 Not very good, especially when claiming per-diem- But it could be because of the way my Company needs me to submit the per diem. Pros Not much really. I have to say that the menu is clear but it is not so easy to find what I am looking for. Cons I find this system way more complex than similar ones I use in the past for claiming travel expenses Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Company decision, I am not involved in this, I am just a user Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re sorry to hear that you’re finding the system more complex compared to other tools you’ve used, especially for per diem claims. We understand that the way your company uses the system may affect your experience, and we’re happy to provide support or guidance to help make the process smoother. If there’s anything specific you’re having trouble with, please don’t hesitate to reach out. If you have any issues at all, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team DD Daniel D. Group People Director Hospital & Health Care Used the software for: 2+ years ### "Great Product" July 3, 2024 5.0 Used Web expenses for a few years now in various businesses - never fails to do the job! Pros Easy to use, simple to track expenses and pull reporting. Device usage great on both desktop/laptop and mobile devices. Cons Nothing - great product. No issues, streamlined processes across all elements of expenses claims. Alternatives considered [Soldo](https://www.capterra.com/p/194308/Soldo/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing webexpenses Webexpenses were better value for money, easier to use across the business and more multifunctional. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Webexpenses were better value for money, easier to use across the business and more multifunctional. Review Source SK Salman K. Head of Finance Retail Used the software for: 1-2 years ### "Webexpneses" July 4, 2024 3.0 Initially it was good but we were receiving so many email notifications. This issue was first reported in September 2023 and despite several reminders this issue is still unresolved! In summary, software is good but unfortunately, customer service doe not care to resolve any issue. Pros Webexpenses software is very easy to use. Cons 1) Mobile version needs lots of improvement. More than often there is issue with submitting expenses on mobile app. 2) Notification emails cannot be stopped and therefore there are hundreds of emails which is annoying. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing webexpenses We thought that Webexpenses is better but unfortunately, as described above, we had a very bad experience with email notifications so far. Review Source AK Andy K. Head Of Operations Hospitality Used the software for: 1-2 years ### "Webex survey" July 3, 2024 5.0 very good platform that is user friendly and efficient. Pros Webex is easy to link to multiple devices, quick and easy to use on the go, milage calculator is one of the most accurate i have used. Cons more constructive than a dislike but when you have multiple sites you have to click into the drop down box, click more and then it gives you the full list. why not just open out to the full list straight away? Switched from [Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) change of company and already in use by new team Review Source NF Nathan F. Senior Lecturer of Games Design Education Management Used the software for: 1-2 years ### "Webexpenses in Higher Education" December 13, 2025 5.0 The system truly excels at efficiency. What used to be a tedious, paper-heavy process is now lightning fast. The mobile application allows me to capture receipt images instantly, and the integrated technology reads the information automatically, saving significant time on manual data entry. The user interface is exceptionally intuitive. The clean design and logical layout meant I was able to navigate the system and submit my first expense claim with virtually no training. Everything is exactly where you expect it to be, making the entire process straightforward and frustration-free. Overall, Webexpenses has removed the headache associated with expense management. It is a seamless and highly effective solution that genuinely delivers a smooth user experience. Pros The platform is incredibly easy to use. The mobile app lets you snap a photo of a receipt, and the system intelligently extracts the data instantly. It truly simplifies what used to be a tedious manual task. The straightforward UI deserves high praise. The design is clean, intuitive, and requires almost no training. Submitting claims and getting them approved is a quick, logical process from start to finish. What really stands out is the transparency of the process. You always know exactly where your claim stands in the approval workflow. There are no more black holes or guessing games; visibility is immediate for both employees and approvers. Cons While we are highly satisfied overall, a couple of minor pain points prevent a perfect score: Receipt Organisation: While uploading individual receipts is a breeze, the process of organizing those receipts into a larger claim can sometimes be a bit fiddly, requiring a few extra clicks to group items exactly how you want them. Occasional Login Glitches: We’ve experienced a handful of instances where logging in fails temporarily. It seems to resolve itself quickly and points to an occasional server-side hiccup rather than a user error, but it can be frustrating when you need quick access. Review Source GT Georgie T. Mentor Advocacy Civic & Social Organization Used the software for: 6-12 months ### "Marvellous system " July 15, 2025 5.0 My overall experience is positive. As previously stated its easy to follow and manageable to keep on top of. Pros Web expenses is easy to follow which impeccable when submitting claims. In addition the system saves postcodes which is helpful and saves a lot of time. Cons Not that I don't like this, but it may be useful to save routes. The system often saves postcodes however not specific routes. This would save further admin time going forward. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re happy to hear that Webexpenses is easy to follow and that saving postcodes has been helpful in saving time. We appreciate your suggestion to save routes as well, and we’ll pass it on to our team for consideration in future updates. This could definitely help reduce admin time even more. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team SB Sally B. Learner Recruitment and IAG Coordinator Education Management Used the software for: 1-2 years ### "Great app to upload expenses" July 15, 2025 5.0 I find it easy to add my expenses and upload the receipts. it is easy to go back and alter things if need to Pros Easy to navigate and follow the instructions. It is easy to upload your receipts as you get them so they dont get lost. Cons Nothing I don't like - I think if I had to suggest something it would be to make the arrows on the selection tabs easier to pull down as sometimes they jump back to the beginning Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re glad to hear that Webexpenses is easy to navigate and helps you stay organized with your receipts. We appreciate your suggestion about making the arrows on the selection tabs easier to use, and we’ll pass that on to our team for consideration in future updates. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team LR LES R. transformer delivery project manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "REALLY LOVING IT" July 15, 2025 5.0 The whole system is Great and easy to use across laptop and the mobile app. tracking of all expenses are clear, But sometimes I cant select the photo file to upload from gallery on mobile, so have to send to laptop via bluetooth to upload. Pros The whole system is Great and easy to use across laptop and the mobile app. tracking of all expenses are clear. Cons sometimes i cant select the photo file to upload from gallery on mobile, so have to send to laptop via bluetooth to upload. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re glad to hear that you find the system easy to use on both laptop and mobile, and that tracking expenses is clear. We understand the issue with uploading photos from your mobile gallery and will share this with our technical team to look into a fix. In the meantime, if you need any assistance, don’t hesitate to reach out to us via https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team MR Mia R. property manager Commercial Real Estate Used the software for: 6-12 months ### "good platform" July 15, 2025 5.0 Pros The platform is user-friendly and intuitive. I found it very easy to navigate and submit my expenses. The upload feature for receipts and documents worked smoothly and saved me a lot of time. Overall, the process was straightforward and stress-free — a big help when managing admin tasks! Cons While the platform is generally easy to use, I’ve had frequent issues with the app not working properly. On several occasions, I’ve had to switch to the website just to log in and complete my expense submissions. It would be much more convenient if the app were more reliable, as the upload and navigation features are helpful when they work. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're happy to hear that you find the platform user-friendly and that the receipt upload feature has saved you time. We’re sorry to hear about the reliability issues you've experienced with the app. We understand how important it is for the app to work smoothly, and we’ll pass your comments on to our technical team to improve its performance. If you ever need further assistance, feel free to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team JF Jeanette F. Lecturer Education Management Used the software for: 1-2 years ### "Efficient but not always intuitative" December 14, 2025 4.0 From both a user and approval perspective, the process feels smooth and well thought out. Approvals are straightforward, and the notifications are helpful because I always know when a claim has been approved and paid. Overall, Webexpenses has made the expense process faster, more transparent, and much easier to manage. Pros I’ve found Webexpenses very easy and efficient to use in my day-to-day work. Being able to take photos of receipts and submit claims straight away saves a lot of time and removes the hassle of manual entry. I like that the app clearly shows the history and status of my claims, so I can easily see what’s been submitted, what’s pending, and what’s been approved. Cons The UX isn't always intuitive on the app when you're a new user. In particular, when you're trying to add a photo to the expenses claim its not always clear on where it should be added. The button to actually submit a claim could also be more visible to improve the UX of the app. Review Source dW darren W. Senior Site Manager Construction Used the software for: 1-2 years ### "Pleased with the platform." July 16, 2025 5.0 I find it quite an easy platform to use, although if you leave your daily travel for too long it take a long time to catch up. Pros Easy platform to book my mileage and expenses and easy to plan my route. Takes no time at all to log my daily travel Cons If you are traveling in London, trying to remember your route is near on impossible so you can only log the distance. Review Source Response from Webexpenses July 23, 2025 Hi, Thank you for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team JV Jess V. Music Therapist Hospital & Health Care Used the software for: 6-12 months ### "Overall very positive experience!" July 15, 2025 5.0 Overall experience very positive, just discovered you can copy full claims so that is quite useful too. The layout and design make it easy to use. Pros Webexpenses is clear and easy to use, it has lots of features and can be used in multiple ways. For someone who isn't very techy I've really enjoyed using this. Cons There is a copy feature within your claim but it would be helpful if there was a way to remember journeys when doing mileage claims. Like as a feature and name them so you can just click that rather than having to input each one. Review Source Response from Webexpenses July 23, 2025 Thank you for your great feedback! We're happy to hear you find Webexpenses clear and easy to use, especially as a non-techy user. Your suggestion about saving and naming journeys for mileage claims is a fantastic idea. We’ll share this with our product team for consideration in future updates. If you have any other thoughts or need support, please don’t hesitate to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team KJ Kevan J. Operations manager Security and Investigations Used the software for: 2+ years ### "Web expenses - A really good platform!" July 14, 2025 4.0 So easy to submit my expenses, as i have said above, the platform is easy to navigate, and has good ways to access previous claims Pros A great platform, very bright and easy to use, easy to navigate around the platform and go back into at a later date Cons None applicable, there is nothing to dislike about web expenses, it is by far the best expenses portal that i have ever used Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team VR Verified Reviewer CFO Professional Training & Coaching Used the software for: Less than 6 months ### "First time user" July 15, 2025 4.0 My overall experience was largely positive; it's a straightforward system to learn and quite intuitive Pros I like that the system id access via my HR platform. It's one less link to remember. I also like the mobile app Cons I was frustrated that the claim does not show local currency equivalent of foreign currency expenses Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re glad to hear that accessing the system through your HR platform and using the mobile app has been convenient for you. We understand your frustration with the lack of local currency equivalents for foreign currency expenses, and we’ll pass this suggestion on to our team for future improvements. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team DN Dan N. Head of Specification Construction Used the software for: Less than 6 months ### "Clickup - game changer" July 15, 2025 4.0 It has been good, i use the mobile app as well as the web version. I is certainly a lot quicker than our previous method Pros It links the receipt to the transaction. It has a mobile app. you can forward emails that have receipts attached or in the body of the email. My EA can manage it for me Cons It is difficult to review receipts while checking transactions. It reads everything in the email including social media icons Review Source CW Cameron W. Data Analyst Real Estate Used the software for: 2+ years ### "WebExpenses Review" July 14, 2025 5.0 Overall I believe Web Expenses is a good product, allowing for easy claiming of expenses and regular updates provided throughout the process. Pros Personally I have used a number of web expenses sites and I believe a lot of the time it can be confusing and frustrating going through the process, almost making you question if the expenses is worth it, however I have not had this thought with this product. Cons I believe the UI could be updated, as stated above the process is simple and easy but I believe the overall UI could be more modern. Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team BR Bradley R. Group Financial Controller Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Webexpenses has a user friendly interface and interacts well with accounting software" December 15, 2025 5.0 During my short time using Webexpenses I have found it extremely easy to use, both as a drafter of expenses for submission and as a reviewer of expense claims and would recommend it to other businesses looking for expense software. Pros Webexpenses has a user friendly interface and it is easy to create and submit expenses for review. It also integrates very well with our existing accounting software (Sage). Cons I have only been using it for a short time so have not encountered many cons to webexpenses. The only issue I have faced is updating my personal details, which can be not intuitive. Review Source lG leigh G. Area Manager Facilities Services Used the software for: 2+ years ### "Easy Peasy Expenses " July 14, 2025 4.0 My experience is great! have used it previously and continue to use to submit expenses, easy interface and great auditing trail Pros Easy to use, always simple using WEB EXPENSES. Easy to upload receipts, interface simple and effective Cons Nothing, the system is great to use, i cant fault it, its great for mileage claims and credit card expenses Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team SK Simon K. Senior Compliance Manager Financial Services Used the software for: 1-2 years ### "Great application" July 16, 2025 4.0 It's a great platform and I find it one of the best I have come across, with easy functionality on the website, good to duplicate expenses when creating a new set of expenses, and an easy way to upload and manage receipts. Pros I like the user interface, the way in which it's easy to navigate the main pages and the ability to simply duplicate receipts. Cons I would like it if it was easier to do the expenses logging and management on the iOS app, which isn't the easiest to use. Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.