# webexpenses Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is webexpenses the right Expense Report solution for you? Explore 1105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140646/webexpenses/reviews --- webexpenses 4.5 (1105) [View alternatives](https://www.capterra.com/p/140646/webexpenses/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of webexpenses Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews AU Alberto U Multiskilled engineer Bias electricalConstruction, 10,001+ employeesUsed the software for: Less than 6 months. “The system has real-time policy checks and customizable approval flows, which help reduce non-compliant claims and improve turnaround times.“ December 17, 2025 LS Louis S Digital Marketing ManagerEvents Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “The time it takes to do a certain action, the way you can't change multiple filters at once, the lack of matching between the codes on receipts and the code on the platforms, receipt numbers not matching, the reading skill for receipts not effective.“ July 3, 2024 NF Nathan F Senior Lecturer of Games DesignEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “The mobile app lets you snap a photo of a receipt, and the system intelligently extracts the data instantly.“ December 13, 2025 RP Roy P TutorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes the uploading of receipts can be a bit clunky, as good as the AI is in recognising the dates etc, it can sometimes get the total cost wrong if a discount has been applied.“ July 15, 2025 CC Ciska C GM People and CultureInvestment Management, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, Webexpenses delivers a user-friendly, efficient system that simplifies expense management and saves valuable time for both employees and finance teams.“ December 14, 2025 KM Kate M NurseHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months. “No training provided when changing over to webexpenses, therefore delayed requests as not aware of what was required.“ December 15, 2025 JF Jeanette F LecturerEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like that the app clearly shows the history and status of my claims, so I can easily see what’s been submitted, what’s pending, and what’s been approved.“ December 14, 2025 nb nicola b support workerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “not being able to have a monthly expenses we can add to daily for mileage, they send messages saying you have an open claim, but you need to wait for month end to request your expenses.“ July 4, 2024 ## Showing most helpful reviews Showing 1-25 of 1105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Laura O. Head of Airfreight Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy to use " December 12, 2025 4.0 When onboarded it took a couple of times to figure it out but now I find it really straight forward. Pros Ease of use Stores previous addresses Tick box for return journeys I like that it calculates your mileage for you Cons I honestly can't think of anything I dislike about the product. I find it really easy to use and makes submitting mileage a fast process. Review Source ZA Zak A. Support Worker - Families and Carers Hospital & Health Care Used the software for: Less than 6 months ### "Daily expenses are made quick and easy. Feature rich." December 16, 2025 4.0 Daily expenses are made quick and easy, especially as it links in directly with my HR app. Having the mileage calculator built in, and it being linked up with my HR app makes this a great, all-in-one feeling solution that doesn't add clutter to my work flow. Pros The granular breakdown of expenses is really easy - just from a single expense I can very easily see buttons to split payments and tag-in collogues. It takes what would feel like more complex expense reports, and makes it stress-free. I don't need to write in lots of context as the forms allow me to feel confident in what I'm filling out due to the options. Built-in mileage calculator is really handy, and most importantly I trust that when I've submitted my expenses, it's all sorted and correct. I couldn't say the same for PeopleHR's expenses thing we used to use - that couldn't keep the attachments linked to my expenses. Cons I think the User Interface is a little outdated, but I wouldn't say this takes away from any of the functionality. It's a tad cluttered I'd say. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) I'm not sure why my company switched. But my personal experience was that PoepleHR expenses kept removing my attached receipts - meaning it looked fine when I would submit them, but my manager wouldn't be able to see. They would need to decline my expenses and I'd have to start over with the attachements. Review Source HT Hameeda T. Technical Analyst Financial Services Used the software for: Less than 6 months ### "Quick and Easy to Use" March 3, 2026 5.0 Pros It’s easy to use and makes submitting expenses quick and straightforward. Also, Clear layout and simple process for uploading and approving expenses Cons Some features feel a bit slow or unresponsive at times. Also, Uploading receipts can be inconsistent. Review Source AL Amanda L. Learning Manager Education Management Used the software for: 2+ years ### "Web expenses and phone app" July 15, 2025 3.0 Not a good one, I find the laptop screen quite confusing. The phone app is ok when it works but difficult to set up. Pros When the phone app works it is really straight forward to follow and handy as you can enter the details immediately. I also like the colours for sections on the laptop version. Cons It seems overly complicated to use and also when I have tried to pair it with my work phone it just gives a spinning blue circle. I realise that it can be sorted but it takes time to do this which is difficult when you have work to do. The receipt side of things is not easy either. The screen on the laptop version is confusing as well. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback. We're glad to hear that when the app works, it’s straightforward and useful, especially for entering details on the go, and that you like the colour sections on the laptop version. We’re sorry to hear that you’ve had difficulties pairing the app with your work phone and with the receipt upload feature. We understand how frustrating technical issues can be, especially when you're on a tight schedule. We’ll share your comments with our technical team to work on improving these areas. If you need any immediate assistance, please don’t hesitate to reach out to support via https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team IL Ilaria L. Assistant Reservations Manager Hospitality Used the software for: 2+ years ### "Great, but could be better " January 2, 2026 4.0 It is a good platform if the admin team is always available and if they set the platform up correctly Pros Managers in my current company use this platform to submit expenses for transports in London and for expenses made abroad that vary from travels, food and anything extra related to work. It is very efficient platform. Cons What I don’t like about the platform is that is not that easy to use. Many clicks required to arrive at the end of the process. And also, as for every expense there is a reason to select, if the admin team did not set the reason that you need, you have to contact them and ask if they can update it for you. A bit of a long process. Review Source GM Giuseppe M. Credit Manager Banking Used the software for: 2+ years ### "Streamlining Expenses Management with Automation and Policy Compliance." April 29, 2025 5.0 Pros The tool has helped is in streamlining and automating the expense management process. We are able to automate the process of submitting, approving and reimbursement of employee expenses. Cons Offers limited customization, the customization features are not enough for all business needs. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) We were looking for a tool with inbuilt feature that automatically enforces organization policies and procedure. Review Source Response from Webexpenses May 17, 2025 Hi there, Thank you for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team AP ALIN P. Principal Engineer Design Used the software for: 1-2 years ### "Easy to learn easy to use" July 15, 2025 5.0 The experience is pleasing easy to learn and satisfying as you are able to change or fix any mistakes even if you submitted the claim. Pros The fact that the process is straightforward and is very intuitive, which makes the process less stressful than other similar tools. Cons What i liked least is the fact that I cant see easily recognisable elements found all-over the industry such as a HOME Button. Switched from [CMap](https://www.capterra.com/p/169104/CMAP/) employees required constant assistance using it. Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team MS Mario S. Senior Geophysicist Oil & Energy Used the software for: 1-2 years ### "not my favourite " July 14, 2025 2.0 Not very good, especially when claiming per-diem- But it could be because of the way my Company needs me to submit the per diem. Pros Not much really. I have to say that the menu is clear but it is not so easy to find what I am looking for. Cons I find this system way more complex than similar ones I use in the past for claiming travel expenses Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Company decision, I am not involved in this, I am just a user Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re sorry to hear that you’re finding the system more complex compared to other tools you’ve used, especially for per diem claims. We understand that the way your company uses the system may affect your experience, and we’re happy to provide support or guidance to help make the process smoother. If there’s anything specific you’re having trouble with, please don’t hesitate to reach out. If you have any issues at all, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team DD Daniel D. Group People Director Hospital & Health Care Used the software for: 2+ years ### "Great Product" July 3, 2024 5.0 Used Web expenses for a few years now in various businesses - never fails to do the job! Pros Easy to use, simple to track expenses and pull reporting. Device usage great on both desktop/laptop and mobile devices. Cons Nothing - great product. No issues, streamlined processes across all elements of expenses claims. Alternatives considered [Soldo](https://www.capterra.com/p/194308/Soldo/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing webexpenses Webexpenses were better value for money, easier to use across the business and more multifunctional. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Webexpenses were better value for money, easier to use across the business and more multifunctional. Review Source SK Salman K. Head of Finance Retail Used the software for: 1-2 years ### "Webexpneses" July 4, 2024 3.0 Initially it was good but we were receiving so many email notifications. This issue was first reported in September 2023 and despite several reminders this issue is still unresolved! In summary, software is good but unfortunately, customer service doe not care to resolve any issue. Pros Webexpenses software is very easy to use. Cons 1) Mobile version needs lots of improvement. More than often there is issue with submitting expenses on mobile app. 2) Notification emails cannot be stopped and therefore there are hundreds of emails which is annoying. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing webexpenses We thought that Webexpenses is better but unfortunately, as described above, we had a very bad experience with email notifications so far. Review Source NF Nathan F. Senior Lecturer of Games Design Education Management Used the software for: 1-2 years ### "Webexpenses in Higher Education" December 13, 2025 5.0 The system truly excels at efficiency. What used to be a tedious, paper-heavy process is now lightning fast. The mobile application allows me to capture receipt images instantly, and the integrated technology reads the information automatically, saving significant time on manual data entry. The user interface is exceptionally intuitive. The clean design and logical layout meant I was able to navigate the system and submit my first expense claim with virtually no training. Everything is exactly where you expect it to be, making the entire process straightforward and frustration-free. Overall, Webexpenses has removed the headache associated with expense management. It is a seamless and highly effective solution that genuinely delivers a smooth user experience. Pros The platform is incredibly easy to use. The mobile app lets you snap a photo of a receipt, and the system intelligently extracts the data instantly. It truly simplifies what used to be a tedious manual task. The straightforward UI deserves high praise. The design is clean, intuitive, and requires almost no training. Submitting claims and getting them approved is a quick, logical process from start to finish. What really stands out is the transparency of the process. You always know exactly where your claim stands in the approval workflow. There are no more black holes or guessing games; visibility is immediate for both employees and approvers. Cons While we are highly satisfied overall, a couple of minor pain points prevent a perfect score: Receipt Organisation: While uploading individual receipts is a breeze, the process of organizing those receipts into a larger claim can sometimes be a bit fiddly, requiring a few extra clicks to group items exactly how you want them. Occasional Login Glitches: We’ve experienced a handful of instances where logging in fails temporarily. It seems to resolve itself quickly and points to an occasional server-side hiccup rather than a user error, but it can be frustrating when you need quick access. Review Source GT Georgie T. Mentor Advocacy Civic & Social Organization Used the software for: 6-12 months ### "Marvellous system " July 15, 2025 5.0 My overall experience is positive. As previously stated its easy to follow and manageable to keep on top of. Pros Web expenses is easy to follow which impeccable when submitting claims. In addition the system saves postcodes which is helpful and saves a lot of time. Cons Not that I don't like this, but it may be useful to save routes. The system often saves postcodes however not specific routes. This would save further admin time going forward. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re happy to hear that Webexpenses is easy to follow and that saving postcodes has been helpful in saving time. We appreciate your suggestion to save routes as well, and we’ll pass it on to our team for consideration in future updates. This could definitely help reduce admin time even more. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team SB Sally B. Learner Recruitment and IAG Coordinator Education Management Used the software for: 1-2 years ### "Great app to upload expenses" July 15, 2025 5.0 I find it easy to add my expenses and upload the receipts. it is easy to go back and alter things if need to Pros Easy to navigate and follow the instructions. It is easy to upload your receipts as you get them so they dont get lost. Cons Nothing I don't like - I think if I had to suggest something it would be to make the arrows on the selection tabs easier to pull down as sometimes they jump back to the beginning Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re glad to hear that Webexpenses is easy to navigate and helps you stay organized with your receipts. We appreciate your suggestion about making the arrows on the selection tabs easier to use, and we’ll pass that on to our team for consideration in future updates. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team NC Noel C. IT Manager Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use for the average everyday person" December 16, 2025 4.0 Not too hard to learn and once you use it is easy to continue to use every time. There are a few minor issues, but nothing major. Pros Ease of adding receipts and linking with Invoices. Approvals workflow works well with email sent and links provided. Cons Maps in New Zealand do not know well known places like Google Maps does. Receipts that have been added sometimes go missing and then reappear days later. Review Source MR Mia R. property manager Commercial Real Estate Used the software for: 6-12 months ### "good platform" July 15, 2025 5.0 Pros The platform is user-friendly and intuitive. I found it very easy to navigate and submit my expenses. The upload feature for receipts and documents worked smoothly and saved me a lot of time. Overall, the process was straightforward and stress-free — a big help when managing admin tasks! Cons While the platform is generally easy to use, I’ve had frequent issues with the app not working properly. On several occasions, I’ve had to switch to the website just to log in and complete my expense submissions. It would be much more convenient if the app were more reliable, as the upload and navigation features are helpful when they work. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're happy to hear that you find the platform user-friendly and that the receipt upload feature has saved you time. We’re sorry to hear about the reliability issues you've experienced with the app. We understand how important it is for the app to work smoothly, and we’ll pass your comments on to our technical team to improve its performance. If you ever need further assistance, feel free to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team LT Luke T. Technical Client Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Positive experience with Webexpenses" July 15, 2025 5.0 Overall my experience with web expenses has been a positive one, it is easy to understand and use. Whilst i have used other software expense packages in the past i can't fault webexpenses Pros Simplicity of entering the expenses and ease to upload receipts, i have used other web expense software packages in the past and this is by far the best Cons I have nothing negative to say about webexpenses, it is an easy software expenses package to use therefore, reducing the amount of time it takes to fill in and submit expenses. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re thrilled to hear that Webexpenses is the best expense software you’ve used, and that it’s making the process quicker and easier for you. We really appreciate your positive comments, and we’re glad to hear your experience has been so smooth. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team dW darren W. Senior Site Manager Construction Used the software for: 1-2 years ### "Pleased with the platform." July 16, 2025 5.0 I find it quite an easy platform to use, although if you leave your daily travel for too long it take a long time to catch up. Pros Easy platform to book my mileage and expenses and easy to plan my route. Takes no time at all to log my daily travel Cons If you are traveling in London, trying to remember your route is near on impossible so you can only log the distance. Review Source Response from Webexpenses July 23, 2025 Hi, Thank you for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team JV Jess V. Music Therapist Hospital & Health Care Used the software for: 6-12 months ### "Overall very positive experience!" July 15, 2025 5.0 Overall experience very positive, just discovered you can copy full claims so that is quite useful too. The layout and design make it easy to use. Pros Webexpenses is clear and easy to use, it has lots of features and can be used in multiple ways. For someone who isn't very techy I've really enjoyed using this. Cons There is a copy feature within your claim but it would be helpful if there was a way to remember journeys when doing mileage claims. Like as a feature and name them so you can just click that rather than having to input each one. Review Source Response from Webexpenses July 23, 2025 Thank you for your great feedback! We're happy to hear you find Webexpenses clear and easy to use, especially as a non-techy user. Your suggestion about saving and naming journeys for mileage claims is a fantastic idea. We’ll share this with our product team for consideration in future updates. If you have any other thoughts or need support, please don’t hesitate to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team MT Martin T. Area Sales Manager Care Team, S West and S Wales Building Materials Used the software for: Less than 6 months ### "Easy to use, efficient to upload and no issues. " July 15, 2025 5.0 Pleasurable, straight forward to use. As there are a large amount of sales people in the company, we all use this so administering monthly statements must be efficient. Pros As a daily business user the app makes keeping my expenses up to date easy and efficient. Quick up load and reconciliation. Cons Easy to take an image of the receipt and load into the app. Submitting each month is also really easy and quick. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're happy to hear that the app makes keeping your expenses up to date easy and efficient, especially with quick uploads and monthly submissions. It’s great to know that Webexpenses is working well for your whole team, helping streamline the process for a large number of users. If you ever need any support, feel free to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team BK Bruno K. Customer Support Agent Financial Services Used the software for: 6-12 months ### "Bruno's review" June 16, 2025 5.0 All good! Thanks for providing me with a good service. I'm looking forward to future improvements also. Pros I think it's fast and easy to report my expenses to my employer. No complaints from my part! I think it's a good tool. Cons I think some features can be made even easier. Maybe providing w/ receipts and all in a single page. Review Source Response from Webexpenses July 9, 2025 Hi Bruno, Thank you for leaving us a review! It's great to get our customer's feedback, and we're happy to hear that it's speeding up your expense process. If you are looking for further information and want to keep up to date with new product developments or need training for your admins, please don't hesitate to contact customer.success@webexpenses.com for more information. Best wishes, The Webexpenses Team WB William B. Senior Operational Meteorologist Environmental Services Used the software for: 1-2 years ### "Web Expenses goodness" July 15, 2025 4.0 I have found it a useful tool which helps organise my claims in a clear and efficient manner saving me time and energy and helping to prevent errors. Pros The process of submitting claims and attaching receipts is logical and intuitive. It provides a user-friendly method to organise claims and presents information clearly. Cons While it is logical and user friendly, it takes me a few minutes every time I use it to re-familiarise myself with the software. This is to be expected though so generally, no complaints. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're glad to hear that you find the process of submitting claims and attaching receipts intuitive, and that it's saving you time and helping reduce errors. We understand that occasionally needing to re-familiarize yourself with the system is part of the process, and we appreciate your understanding. If you ever need any tips or support, feel free to reach out! If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team JA Jake A. Commerical Account Executive Insurance Used the software for: Less than 6 months ### "Easy and Efficient" July 15, 2025 5.0 I have only recently been using it in the last couple of weeks but I have found it straight forward so far and haven't come across anything that you can't figure out and even has a tour of where to go to find information. Pros Easiest expenses system I have used, easy to keep updated and update personal information, attaching documents and the copying tool really helps with efficiency Cons There isn't anything I have come across yet that I would describe as a con with using the webexpenses. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re thrilled to hear that Webexpenses has been easy to use and efficient for you, especially with the tools like the copying feature and the user tour. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team BR Bradley R. Group Financial Controller Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Webexpenses has a user friendly interface and interacts well with accounting software" December 15, 2025 5.0 During my short time using Webexpenses I have found it extremely easy to use, both as a drafter of expenses for submission and as a reviewer of expense claims and would recommend it to other businesses looking for expense software. Pros Webexpenses has a user friendly interface and it is easy to create and submit expenses for review. It also integrates very well with our existing accounting software (Sage). Cons I have only been using it for a short time so have not encountered many cons to webexpenses. The only issue I have faced is updating my personal details, which can be not intuitive. Review Source SM Sue M. Lead Admin Hospital & Health Care Used the software for: 2+ years ### "honest review" July 16, 2025 5.0 Good. Have not tried the app but I am intending to, gives an extra dimension to the claims process and means you can do things immediately. Pros Easy to use! Particularly the map options for claiming mileage - also gives alternative routes. Would recommend ! Cons Sometimes difficult to add receipts but this may be due to the way it has been set up for the company I work for? Review Source Response from Webexpenses July 23, 2025 Hi There, Thanks for your feedback! We're glad you find the platform easy to use and that the map feature is helpful for mileage claims. If you're having trouble adding receipts, it may be due to your company's setup feel free to reach out to our support team for help. Great to hear you're planning to try the app too! Best regards, The Webexpenses Team dS daniela S. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Web Expense" July 15, 2025 5.0 i enjoy using the programme. It is clear and easy to use, I would recommend this for other companies to use. Pros its quick and easy to use. nothing confusing about it. I enjoy being able to claim my miles and entertainment costs back Cons the receipt bit means duplicating it sometimes and was confusing to start with. it confuses me sometimes as i have to put my expenses through to be changed to euros Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)