--- title: "Action Card Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Action Card Software - reviews, pricing plans, popular comparisons to other Business Management products and more." source_url: "https://www.capterra.com/p/140675/Action-Card/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Action Card Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Action Card ## What is Action Card? Simplify Field Visits Action Cards mobile operations management software helps to simplify and optimize unit-level operations. Equipping the management team with Action Card can help drive consistency, meet quality standards, and uphold brand requirements through a visible and approachable location inspection. Remove your dependency on paper, laminated sheets or mis-calculated spreadsheets and bring efficiency and accountability to your business processes. ## What is Action Card used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Action Card?[Manage this product listing](https://www.g2.com/products/action-card/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Action Card 4.5 (11) VS. [0.0](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting Price $99 Per User, Per Month Starting Price $20 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (11) Ease Of Use 0.0 (0) Value For Money 4.6 (10) Value For Money 0.0 (0) Customer Service 5.0 (10) Customer Service 0.0 (0) ## Action Card alternatives Highest Rated [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (8)](https://www.capterra.com/p/164192/DoForms/reviews/) Starting price $9.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Action Card Overview ### What company size and specific industries is Action Card built for? Action Card is designed for restaurants and food service businesses, convenience stores, retail companies, multi-unit service organizations, and equipment suppliers. It fits organizations of varying sizes within these sectors, especially those that need a system for managing operations across locations and service teams. Features and Usability ### What are the key features of Action Card? Action Card offers forms creation and design, a survey builder, and workflow automation for structured data collection. It also includes access controls/permissions, electronic signature, appointment management, CRM, and employee management. Additional features cover reporting/analytics, data import/export, full text search, mobile access, and offline response collection. Getting Started and Support ### What training and onboarding options does Action Card offer? Action Card provides in person training, live online sessions, webinars, and documentation to support team onboarding. In person training and live online sessions can cover guided setup, webinars can present features and workflows, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Action Card offer? Action Card provides chat support. No reviewer feedback is available about response times, helpfulness, or common support frustrations, so user experience with support cannot be summarized from the catalog data. ## Features AI summary Based on 6,813 Business Management reviews Capterra reviewers point to these as the features buyers value most when comparing Business Management software: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) Action Card focuses on other capabilities that reviewers also rate highly, including **Mobile Access** (**57%**) and **Access Controls/Permissions** (**54%**). These features give teams flexible access to work from anywhere while helping businesses manage user permissions and protect sensitive information, allowing teams to stay productive and maintain better control over daily operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export Import and export data to and from software applications Action Card 16 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Failed Inspection Tracking: Track and store information regarding failed inspections - Image Capture: Process images and automatically scan for data - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 4.6 (10) Free Trial Basic $99.00 Per User,Per Month Value for money 4.6 (10) 4.6 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(5) 4(6) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Sales Representative Used the software for: 3-5 years ### "Saves time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2018 Pros Saves time Very easy to get help since they are always online . Can view it on the go Cons It's hard to give a negitive feedback , maybe make it more mobile friendly and more updates . Needs a better way to swicth locations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Assistant Used the software for: 1-3 years ### "Cellular Plus Action Card Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2016 We have had a few weird things happen since the 3.0 upgrade that Charles has been great at assisting with. Some of the features seem like they could be a little better, seeing things all in one screen and just scrolling over without having to dump the data to excel, for example. Having action items for reviews and individual action items (messages w/ action items) all filter into the same pending/awaiting approval/etc. in action center would also be helpful. Right now it seems like if I do a review and assign 2 items in it and they complete it, it doesn't show in my awaiting approval in action center since it was in a review and not an individual item. One other thing we would like to see is giving certain users (our corporate employees for example) access to all locations but no visibility on certain reviews, so that things that don't pertain to them don't need to be filtered out. Our maintenance department is an example, they don't need to see the operations or sales reviews but only the maintenance reviews. Pros The idea behind having all tasks managed in one place. That it's not directly tied to email so if a store manager quits the items needed completed are still in there for the location. That multiple people have access to the location and can see what needs to be done, follow through, etc. Cons Some functionality. The main page is confusing for how things are grouped together in each section. When running reports you can't see the data unless you dump it to excel, it would be nice to be able to manipulate it and know what it says before dumping to excel and having to save the file because if it isn't just the way you want you have to do it all over again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Employee Development Manager Used the software for: 1-3 years ### "App Improvement/Desktop Hindered " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2016 The customer support for this product is amazing! Charles is always available and able to help any time I have a question or an obstacle. With the new version, the application is much more user friendly. My managers take advantage of it more often because of the ease of use. This is a great way for us to view in store coachings and new hire training progress without having to travel to all of the locations and view hard copies. The new version is more confusing on the desktop. The full site is hard to navigate with large amounts of spacing when editing reviews. The trash button is unclear when you want to eliminate questions and I have eliminated whole categories instead. Overall, a good product. Pros The ability to have a whole view of in-location improvements without having to travel to each location and view hard copies. Cons The desktop navigation on editing or submitting reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Operations Used the software for: 3-5 years ### "The program does pretty much everything we need and they are always asking for how they can improve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 7, 2018 It keeps our auditing organized, digital, all in one place for easy follow up and management for the three of us on the Ops team that conduct audits. Pros For auditing this program is excellent. We can build a custom audit form to submit for each of our locations every quarter. We also built a "mock audit" for our managers to do one on their own. Then we have built other checklist like forms that the territory and district managers submit on their stores so they can keep track of everything in one place. Cons The reporting area is difficult to work with because in order to see the data you have to export it to excel (the report truncates the data so it isn't readable on the screen). Building custom reports can be a little confusing and sometimes we can't get it to do what we want but the support team is always able to help and listen to our needs. We have seen they have added features and reports based on our requests/needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Recruiting and Compliance Used the software for: 1-3 years ### "APEX review of Action Card" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2016 Support is great! Never have trouble getting in touch with someone if you have a question or issue. Program works very well after it's set up the way you want. Takes some understanding of what your trying to get from your setup......information, reporting, usage......but works well once it's in place. Pros We can hold our teams accountable for completing the Coaching Documents we are looking for on a weekly basis. Cons Not the most user friendly program. I can usually figure out what I need to do.......but it may take me a few minutes or tries to get there. When we updated to Action Card 3.0 we had locations that, of course, didn't read their emails about updating to 3.0 and continued to do coaching in Action Card 2.0 for a week or two. When you update to a new version, I'd prefer to have the old version quit working and force my team to go to the newer version to put us all on the same page at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: Less than 1 year ### "Fantastic Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2016 From the introduction to implementation Action Card has been spectacular! Easy to understand and the instant results are very valuable. Love to know what needs attention now rather than days or weeks down the road waiting for pen and paper inspections getting to leadership. Allows fast response to keep conditions and service as close to 100% as possible. Awesome reporting capabilities. Allows for competition between units to drive better results. Pros Easy start up, easy to understand and operation is a breeze. Fast instant information I can take action on right now not days down the road. Cons Can not think of any, service has been responsive, professional and fast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Project manager / District manager Used the software for: 1-3 years ### "Great program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 22, 2016 Excellent program. Has many more features than we even use. Customer support is always available and extremely helpful. Helps us use online checklists and perform audits. Pros Web-based - nice graphical user interface Cons Some of the features are not intuitive. Need training to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Owner Used the software for: Less than 1 year ### "Action Card Review" 4.0 August 29, 2018 Pros I like that it is a collaborative site where you can have seamless interaction. Cons The only thing is the interface could be a little more intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Action Card is an integral part of our business" 5.0 October 17, 2016 Over the years we have used Action Card in a variety of ways. One thing we love about the software is being able to alter our questions or uses quickly to ensure we are focusing on the most relevant parts of our business. We find that Action Card has made our teams more accountable for the actions they are required to take on a daily / weekly / monthly basis and all members of our leadership team can have access to see their specific section within the tool. I truly believe Action Card has heightened the level of communication and accountability from the front line sales managers to the rest of the leadership team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Review for Action C" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 The new updates and format is great! Much better with pictures and refresh and the format looks alot better. All and all this is faster. Pros Functionality and faster photo uploads. Cons Nothing.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140675/Action-Card/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.