# Page 17 | TouchBistro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is TouchBistro the right Restaurant POS solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140677/TouchBistro/reviews

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TouchBistro

3.8 (412)

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Last updated March 13th, 2026

# Page 17 - Reviews of TouchBistro

## Showing most helpful reviews

Showing 401-412 of 412 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Ruth H.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Cafe experience"

January 12, 2016

4.0

Pros

Fairly easy to use, although you do need time to organise your menu for your venue. We use a lot of modifiers so it is a case of learn as you go.

Cons

I would like to see a training database for servers as it is hard to train someone on the fly.

Review Source

JH

JACEK H.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Genuinely easy and intuitive POS!! Love it!!"

January 27, 2016

5.0

Pros

Professionalism. They were around for a bit and there is a great culture within a company.

Cons

Product I love... Vendor - only issue I have is with using VoiceOverInternet phone which is often very poor when you try to talk to Support..

Review Source

JH

Jessica H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great technology!"

January 14, 2016

4.0

Pros

It really helps us run our facility smoothly because it is quick and user friendly.

Cons

I found the customer support during the setup portion to be quit frustrating. Long wait times and do it yourself instructions were not clear.

Review Source

PS

Pawandeep S.  
  
  
Used the software for:

### "Easy to navigate"

March 1, 2016

5.0

Very adaptable. Being updated everyday!

Review Source

GA

George A.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Excellent POS. The easiest that I've seen in many years"

January 14, 2016

5.0

Pros

Very easy to use POS. Actually the easiest that I've seen in many years

Cons

So far nothing. In my case the software is working perfectly. No crashing, no freezing and it works really fast

Review Source

BZ

Benjamin Z.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Manager of a bar/restaurant using touch bistro"

November 19, 2015

5.0

Pros

Customer service is outstanding. Product is reliable and fast.

Cons

Not much. It takes some work on the back end to customize to your needs, but overall a great experience.

Review Source

TG

Thomas G.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Just getting started using the software."

February 24, 2016

3.5

Pros

Software is fairly intuitive to use. Not too complicated.

Cons

I have not had much chance to use the Inventory control feature. Hoping it will be as useful as setup.

Review Source

CK

Cathy K.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Everything is smooth and we greatly enjoy this system"

October 23, 2015

5.0

Pros

We are very impressed with the ease of use as well as the reports we are able to pull from the system.

Cons

So far we have nothing to complain about this system.

Review Source

KJ

Katie J.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Easy to use once I got the hang of it. many options to set up anything"

January 14, 2016

4.0

Pros

Easy to understand and update our menu as we switch our items fairly often

Cons

There is no way to accept a gift certificate in the cashout section

Review Source

JR

Justine R.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "TB is a good product"

January 14, 2016

4.0

Pros

It is overall easy to use. My staff get that almost immediately.

Cons

so far so good! I would be really happy when Cloud reporting is completed.

Review Source

JP

Jason P.  
Controller  
Restaurants  
Used the software for: Less than 6 months

### "Easy to use"

January 14, 2016

4.0

Pros

Intuitive and easy to use. and you can pull all the reports out in details.

Cons

Sometimes there bugs. but its okay just restart the system

Review Source

GR

Gennadiy R.  
Chef  
Restaurants  
Used the software for: I used a free trial

### "Reviewer"

October 7, 2019

5.0

Good quality stuff. Easy to find things

Pros

Easy to find what i am looking for. Good quality stuff

Cons

Not always there what i am looking for. Such as pay stabs

Review Source

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