--- title: "InTouchPOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InTouchPOS Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/140726/InTouchPOS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # InTouchPOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InTouchPOS ## What is InTouchPOS? Proven experienced management and control solution that provides restaurant point-of-sale through workstations, mobile tablet ordering, mobile payment, kiosks and more. Quick or Table Service with solid Delivery and Pizza matrix management functionality. Open architecture offers much flexibility and room for customization. Integrated On Line Ordering, Mobile App and Third Party Ordering and Delivery integration. Proven responsive real time 24/7/365 support and perpetual system upgrades included. ## What is InTouchPOS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $900 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InTouchPOS?[Manage this product listing](https://www.g2.com/products/intouchpos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InTouchPOS 4.0 (9) VS. [4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $900 One Time Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (9) Ease Of Use 4.2 (711) Value For Money 3.7 (7) Value For Money 3.8 (571) Customer Service 3.6 (8) Customer Service 3.7 (621) ## InTouchPOS alternatives [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (711)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [View all alternatives](https://www.capterra.com/p/140726/InTouchPOS/alternatives/) ## FAQs about InTouchPOS Overview ### What company size and specific industries is InTouchPOS built for? InTouchPOS is designed for restaurants of all sizes that need point-of-sale support for dine-in, takeout, delivery, table service, and drive-thru operations. It fits food service businesses that handle mobile payments, menu boards, and online ordering, making it suitable for restaurants with multiple order and service channels. Features and Usability ### What are the key features of InTouchPOS? InTouchPOS offers restaurant POS functions with order management, order processing, table management, separate checks, split checks, and tips management. It also includes payment processing, credit card processing, inventory management, kitchen/menu management, customer management, gift card management, reporting/analytics, and sales trend analysis. Integrations ### Which third-party tools and platforms does InTouchPOS integrate with? InTouchPOS connects natively to QuickBooks Online Advanced for accounting and bookkeeping workflows. This built-in integration covers the main third-party platform listed in the catalog for syncing financial data and supporting back-office operations. Getting Started and Support ### What training and onboarding options does InTouchPOS offer? InTouchPOS provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does InTouchPOS offer? InTouchPOS provides phone support and 24/7 live rep assistance. Support availability is continuous through live representatives, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 18,623 Remote Work reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating remote work software: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**47%**) - **Collaboration Tools** (**46%**) InTouchPOS includes other capabilities that reviewers also consider important for remote work, particularly **Remote Access/Control** (**49%**). This feature gives teams a way to connect to systems from different locations, manage operations without being on-site, and keep work moving across distributed environments, helping businesses maintain continuity and respond faster to day-to-day needs. Delivery Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers Gift Card Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Separate Checks 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate separate bills for various meals and combos within a complete order InTouchPOS 34 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Table Management: Assign waitstaff and coordinate the table services - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant --- Get Advice We can help you find the software with the features you need. Features 4.0 (8) 4.0 Based on 8 reviews ## Pricing Value for money 3.7 (7) Basic $900.00 One Time Value for money 3.7 (7) 3.7 Based on 7 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (8) 3.6 Based on 8 reviews ## User reviews Overall rating 4.0 Based on 9 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(3) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner Used the software for: 3-5 years ### "Second to none POS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 16, 2025 20 years, switched to Toast, less than 2 months I switched back to in-touch. Toast looked great on paper, but after using for 2 months the support was horrible from day one, with in-touch you pay for hardware and software up front with no monthly fees. You also have the option to bring your own credit card processing, with other POS the monthly fees just don't make sense long term. Pros Best support, easy to use and by far the cheapest to operate. Toast support was horrendous and they text you a video how to deal with issues. With In-touch the \[sensitive content hidden\] is actually involved in the day to day operations and would personally call to check on us. Cons I can't think of anything negative to say about In-touch, every time we had an issue their support was right there to fix the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President/COO Used the software for: 3-5 years ### "22 Years and Still Happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2019 We have used In-Touch for 22 years and have been extremely pleased during that time. In-Touch has continually upgraded and added new features, some at our request and some from others. When I look at other POS systems and realize the amount of third-party software I would have to buy to match the features built into In-Touch, it reaffirms our initial decision to use In-Touch and our insistence to stay with them all these years. Pros Set-up and editing is intuitive. Features included in this software keeps me from purchasing third party. Software support team is responsive and efficient. Cons I have no complaints about the software. Everything I have asked for was available or was developed for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Waitress Manager Used the software for: 1-3 years ### "InTouch Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 23, 2017 It's gone down on us before and the customer support stayed on the phone with me for a long time. He was helpful but it was hard to find the problem without them being there in person. Pros Easy to train new employees. Can adjust prices for specific times with dynamic pricing. Cons It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Finally a POS System that delivers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2019 Truly a pleasant experience. From the sales process, to the set up and installation an easy comfortable process. Very credible and they delivered as they promised all the way. I have used Aloha over the years and was very apprehensive to learn a new product. InTouchPOS made the transition a picnic in the park. Myself and my staff dove into the system and went live on the second day after it was installed. Their installation and training process was beyond excellent and easy. Guess what their support is there every time we need them and that is far in between. Pros It's versatility and user customization abilitues The set up people were incredible in working with me and my husband to customize the system to our needs. The front of the house is so intuitive my staff needs virtually no training. Their endless reporting is way more than an independant chef run restaurant like me would ever use. Cons That I did not discover them earlier than I did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RVP Used the software for: 3-5 years ### "RVP - North" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 25, 2019 This system can help you to manage your food and labor cost, proper deployment of employees, manage accounting, review and track sales data and trends in detail, good audit reports. sales forecasting, food preparation and more.. Pros I have been using In touch POS System with 2 major QSR organizations. The system has so much information and analytical reports that every manager, owner can use to better their operation, accounting and cost control. Cons there are times that we needed a report that is tailored to our KPIs and was not available. That beings said, we put in a request and they programmed it for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TJ S. Director of Food and Beverage Used the software for: 1-3 years ### "Works well" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 November 15, 2018 Pros Easy to use, simple format for back office reporting, easy to use FOH format, integrated well with our payroll system. Customer service is great Cons No complaints. Swapping POS is always a con. Starting from no POS is always easiest. Intouch does its job Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Programme Administrator Used the software for: 1-3 years ### "very user friendly!!! " 4.0 October 1, 2018 Pros fast loading speed, ability to write notes for everyday activity, clients are well organized accordingly Cons relies on internet connection, limited access to past activities/client notes, wish there'll be more report generation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ceo Used the software for: Less than 1 year ### "Worse system ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 21, 2019 They owner is very dishonest he will promise something and will give you a different.And once he has your money you will never hear from him again. Pros Nothing from the of sales to installation,tech support does not exist. Cons It is very difficult to use the most important part which is order taking is not user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Great Software & Support" 4.0 May 17, 2017 Does everything I want and the support is wonderful! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140726/InTouchPOS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.