# Page 5 | CentralReach Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is CentralReach the right Applied Behavior Analysis solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140743/CentralReach/reviews --- CentralReach 4.3 (155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 5 - Reviews of CentralReach ## Showing most helpful reviews Showing 101-125 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CA Cassandra A. A/R Specialist Mental Health Care Used the software for: 6-12 months ### "Central Reach" April 30, 2020 5.0 Overall it's good. It is easy to look through and looks good. Pros I like how you can set a task on claims and pick a time and date to remind you. I love how you can add comments to the tasks and task other people as well. I like how there is a dashboard to see a little of everything that you need to. Cons I do not like you do not see what the insurance paid verse patient unless opening lines and doing the math yourself on a group of claims. I do not like how the claims line look it gets very confusing and can get very frustrating. Review Source RP Renee P. BCBA Mental Health Care Used the software for: 6-12 months ### "review of software" November 7, 2019 3.0 Pros includes scheduling, graphs are easy to obtain Cons no search button to find programs easily. not easily able to see if client has met minimum criteria for programs in session. No ability to copy client programs to library, to use for other clients Review Source LM Laura M. Regional director Mental Health Care Used the software for: 2+ years ### "Central Reach" October 29, 2019 4.0 Good, once able to figure out the systems. Great for data in central location. Pros Graphing of data. Notes and forms. Sessions Cons Glitches. Inability to pull large amounts of bulk data from files. Complicated to learn. Review Source MM Morgan M. BCBA Medical Practice Used the software for: 6-12 months ### "CentralReach Review" November 4, 2019 5.0 Pros Once you know how to use this program you can track almost anything. My graphs look great, are easy to update and the cumulative graphs make reports easier to write out. Cons I wish they would allow read data grouping. This program doesn't easily allow for, multiple people, to work and collect data on a client in one day. The session formatting is also difficult, I use wet erase data then have my staff put it in at the end, this decreases the jumping around all over and not hitting my trial count. Review Source RT Rachel T. Social Skills Group Leader, Behavior Tech Hospital & Health Care Used the software for: 6-12 months ### "Central Reach Review" October 29, 2019 5.0 I have a great overall experience with CentralReach. I have never experienced any technical issues during my 7 months of using it. Pros I like that CentralReach is easily accessible through computer, phone, and tablet. I appreciate that the screen is not distorted while using a phone. After learning how to use this product, it is easy to navigate through each tab. Cons Although CentralReach is a wonderful tool, it does take some time to learn each tabs' function. CentralReach also does consume a lot of your battery life. Review Source KS Kira S. Authorization Specialist Medical Practice Used the software for: 2+ years ### "Central Reach" November 4, 2019 5.0 Pros I like the versatility of it. The way what I am doing can be achieved by several different approaches Cons Much can be added and improved. Several functions could be better thought out Review Source KB Karen B. Developmental Specialist Individual & Family Services Used the software for: 2+ years ### "Ease of use" December 8, 2020 5.0 Pros Once you were proficient in it it was easy to use . Cons It was difficult not being able to correct mistakes you knew you made without going through the HR department Review Source DG Debbie G. Billing Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Very easy to use" December 22, 2020 5.0 Easy to use for billing and payment posting. Pros Ease of use and the trail notes leave. Easy to track payments on the payments page, easy to find issues when posting payments. Cons Secondary claims are scrubbed off of the primary payor claim, that creates billing secondaries issue. Reason for choosing CentralReach I was not here Review Source AY Amanda Y. Records Manager Medical Practice Used the software for: 2+ years ### "Great Product" November 8, 2019 4.0 Great experience! Pros Very easy to learn; Useful; Overall a great product Cons Can't think of anything I don't like about this software. Review Source KS Korena S. Clinical Supervisor, BCBA Hospital & Health Care Used the software for: 1-2 years ### "Central Reach Review" November 4, 2019 4.0 Central Reach helps our agency track progress of our clients with autism and lead our programming to increase their opportunities for success and continued progress. Pros Scheduling is easy Graphs are easy to visually evaluate and copy for reports Cons Some features require multiple steps which can become complicated Review Source SN Stephanie N. Behavior therapist Individual & Family Services Used the software for: 6-12 months ### "Center Reach Review " October 29, 2019 5.0 It has made the communication between BTs and BCBAs easier. Clients program books are constantly being updated do to the easy access BCBA have to see the books. Pros I LOVE how the software graphs data for you and calculates the percentages of trials being ran. It is very helpful and removes the chance of human error. Cons I do not like how the software will not work during a session sometimes. I will be in a session and I will not be able to end the session. Review Source MP Melissa P. Registered Behavior Technician Mental Health Care Used the software for: 1-2 years ### "Great product " November 4, 2019 4.0 Pros I love that I am able to easily access all of my clients information and data, and it makes tracking client goals so much more efficient. Cons On more than one occasion, the program has frozen up or logged me out and I have lost some session notes as a result. Review Source GA Gina A. Lead Scheduling Care Coordinator Medical Practice Used the software for: 2+ years ### "CR Review" December 17, 2020 5.0 Pros Great and easy system. Quick and easy to learn Cons None, all system changes and features work great Review Source NA Nicole A. Registered Behavior Technician Individual & Family Services Used the software for: Less than 6 months ### "RBT" December 15, 2020 4.0 So far, I've not had much trouble other than learning how to navigate but as I learn, the software becomes more useful. Pros RBT's, Central Reach has been handy in helping to organize and track data, as opposed to making my own data sheets by hand and manually calculating, which is much more time consuming. I like how there are options on ways to view the data (sessions vs tree), and each is thorough. Cons There is a tradeoff with the pros...because CR keeps track of a lot of information, it also means it takes a lot of practice using and becoming familiar with how to maneuver between data, change date, add/delete data, view data, and so on. I'm not always the most "tech savvy," but I suppose if you want something to keep track of so much info, it's part of the price. Review Source RM Roseann M. Clinical ABA scheduler Consumer Services Used the software for: Less than 6 months ### "Clinical scheduler " October 18, 2022 2.0 Pros After using another program for so long this one seemed too complicated Cons Not much, I did not like this program at all Review Source LM Leo M. Office Manager Medical Practice Used the software for: 6-12 months ### "Central reach Review" October 29, 2019 5.0 Overall I would give Central Reach a 9/10 for user interface experience and overall quality of medical software. Pros The ease of navigation and the dependability along with the clarity it provides a frequent user such as myself. Cons The only negative I would have to point out is that sometimes when it goes down, it can be a real bummer when it comes to obtaining important patient data. Review Source MH Mary H. Speech Therapist Education Management Used the software for: 1-2 years ### "I spend a lot of time with glitches" January 15, 2021 4.0 There has been a steep learning curve for me to learn the program. I don't think it's user friendly, and there is no Help page. I needed to call my supervisor several times to find out what I was doing wrong. Pros I includes many functions: reports, billing, etc. Cons Mostly it's on the Billing page. Under "Scheduling" On the "Appointment Details" page I type in the "Time" at the top of the page e.g. 4:00 to 4:15. By the time I get to the bottom of the page, the time has automatically changed. I'm only allowed 15 minutes for reports, so I type that in. But it registers 30 minues. I wasted a lot of time figuring that out! Authorization & Billing: +Add. I may click an Authorized Code, but there's no way of knowing that I clicked it. When I was new to this program, I didn't know if I clicked it or not, so I clicked the Code more than once, only to find out after I tried to submit it that I had clicked it twice. Review Source KS Karina S. RBT Mental Health Care Used the software for: 1-2 years ### "Useful and efficient " November 8, 2019 4.0 Pros The security of private information it provides the clients and the flexibility it provides the therapist and behavior analyst. Cons Sometimes it’s limiting and errors are not quickly fixed. Review Source AS Alexander S. Behavioral Therapist Education Management Used the software for: 6-12 months ### "My Central Reach Experience" November 12, 2019 5.0 I find Central Reach to be a useful tool in communicating and tracking progress with my clients. My supervisor and I both find it easy to navigate and adjust when needed. Pros I think the Central Reach system is organized and user-friendly. I appreciate the ease of access and simple login process. Cons I have some difficulty understanding the layout and interpretation of data. Review Source VR Verified Reviewer CIO Hospital & Health Care Used the software for: Less than 6 months ### "Great little EMR for ABA Companies" April 5, 2024 5.0 Pros The software is really easy and intuitive to use. And everything is located under one software to manage all aspects of ABA for clients. Cons The pricing was a little expensive, especially for smaller businesses to afford. Review Source AH Adrian H. Registered Behavioral Therapist Medical Practice Used the software for: 1-2 years ### "Great product " November 29, 2019 5.0 Pros I like the ease of use and the variety of features available to me as a therapist Cons Some glitches occur that interfere with note recording Review Source JJ Josh J. Business Development Director Mental Health Care Used the software for: 1-2 years ### "The Best Software for ABA" November 4, 2019 5.0 Pros Everything is under one roof and the system is robust Cons The messaging system could use a revamp as it can be frustrating to use. Review Source VR Verified Reviewer Registered Behavior Technician Individual & Family Services Used the software for: Less than 6 months ### "CentralReach" November 6, 2019 5.0 Pros What I like most about CentralReach is its user-friendly interface. The program is sleek; the graphics of the program is easy on the eyes which prevents tiredness. Cons So, far I have not encounter any attributes I least like about the program. Review Source KT Kristen T. BCBA Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome!" November 4, 2019 5.0 Pros I love how I can take data on multiple programs at the same time. Cons Sometimes it takes a long time for me to learn new skills. Review Source JB Jessica B. RBT Alternative Medicine Used the software for: 1-2 years ### "Navigating Central Reach " October 29, 2019 4.0 Pros Everything is easily found. Reads easy for non computer people. Cons Sometimes glitchy. But he’s back online fast. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.