# CharityEngine Pricing 2026 | Capterra > Learn more about CharityEngine pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/140745/CharityEngine/pricing --- # Pricing for CharityEngine [4.2 (32)](https://www.capterra.com/p/140745/CharityEngine/reviews/) Write a Review! ## [CharityEngine](https://www.capterra.com/p/140745/CharityEngine/) has **3** pricing plans - No free trial - No free version **Credit Card Required:** No **Discount:** Custom ### Starter $550 **Pricing Model:** Other **Payment Frequency:** Per Month Starter plan includes: - CRM & Donor Management​ - Custom Donation Forms - Built-in Payment Processing - Email & Marketing Automation - Out-of-the-box​ Marketing Automation Workflows ### Pro Contact our Sales Team Pro plan includes: - Everything in Starter plus: - Auctions - Volunteer Management​ - Peer-to-Peer Fundraising​ - Custom Dashboards ### Premier Contact our Sales Team **Pricing Model:** Other Premier plan includes: - Everything in Pro plus: - Advocacy - Shopping Cart - Custom Pipelines​ - Multichannel Attribution Tracking​ ## Popular alternatives to [CharityEngine](https://www.capterra.com/p/140745/CharityEngine/) Looking to learn more about Nonprofit software similar to CharityEngine? 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Pricing RatingN/A Value For Money[4.2(32)](https://www.capterra.com/p/140745/CharityEngine/reviews/) Pros Cons [Read All 32 Reviews](https://www.capterra.com/p/140745/CharityEngine/reviews/) Read Full Reviews Below Margie E. Director of Organizational Outcomes Non-Profit Organization Management, 1-10 employees Used the software for: 2+ years ** Overall Rating 3.0 ** Ease of Use 2.0 Customer Service 4.0 Features 4.0 Value for Money 3.0 Likelihood to Recommend 40% 4/10 Reviewer Source Source: Capterra July 23, 2020 "Design seems tailored more to mass mailers than high dollar cultivators" **Overall:** I was brought in to the organization after they had spent 9 months trying to transition to Charity Engine. I found that the data transfer from our old system was not done correctly and it took a lot of time to get that sorted out. It isn't intuitive, and is over complicated. It is hard to find what you are looking for in the navigation. **Pros:** Query capability. Online forms. Payment processing. **Cons:** We can't use for generating acknowledgement letters because they won't format correctly. We didn't use initially for email communication, but they have improved that feature. It is very clunky to add or update individual records, requiring user to go in and out of many screens and remember to flag things, such as address is preferred, and remember to click a save button. Far too many steps. It doesn't help with grant management. Event management also is not good. It is difficult and time consuming to record activities (meetings, phone calls) that you have had with your donors, and then they are not exportable on reports. **Reasons for Choosing CharityEngine:** IDK **Switched From:** [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) **Reasons for Switching to CharityEngine:** I don't know - I wasn't here then. Vendor Response By CharityEngine on September 28, 2020 Margie, thank you for your feedback. It looks like we missed on training here. Many of the issues you've cited, such as properly formatted acknowledgement letters or recording and reporting on activities are core capabilities and we're going to make sure we get you up and running. Better knowledge around how to navigate the platform may also help lead to less clicks to get what you need. I believe our team has already reached out to you for additional help and training and hopefully you are already on a path to a better experience. Thank you for your partnership and for letting CharityEngine be part of the wonderful work you are doing at Center for Education Reform. Carol Z. Major Gift Officer Non-Profit Organization Management, 51-200 employees Used the software for: Less than 6 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Likelihood to Recommend 10% 1/10 Reviewer Source Source: Capterra July 17, 2020 "Wish We Still Had Our Old, Out-dated CRM Tool" **Overall:** Dismal. Frustrating. Disappointing. And we just came through a global pandemic with the heaviest donation period in our history with a sloppy, non-user friendly tool that doesn't provide the depth of data we need and were told we could anticipate. And now we are headed toward year-end fundraising season with a tool that doesn't allow segmentation of our donor data. We are -- or WERE -- a high performing fundraising team before we got Charity Engine. It's a joke. **Pros:** It's got a nice dashboard. But, four months in, we still don't know to navigate the tool, pull reports or find information easily, even when using CE every day. **Cons:** The product was grossly over-sold by the sales team. We had an old, outdated CRM that we had out-grown, but I would take it back in a heartbeat because it did so many things that Charity Engine does not do. We were so excited to have a new database, but this CRM is really not a fit for our needs at all. Absolutely NO training available. We are still in "sandbox" mode after four months very poor, slow, unresponsive customer support, not intuitive or user-friendly. Lots of mistakes pulling in new donor data. Wish I had something good to say, but I don't. **Reasons for Switching to CharityEngine:** We thought we needed a more modern, robust tool -- Charity Engine isn't the answer, for sure. Big mistake. Vendor Response By CharityEngine on September 28, 2020 Carol, thank you for sharing your experience thus far. Since your review, we have engaged with the team to make sure that all stakeholders are trained on the platform. It's clear that we have not set you up to do the things you need the most in your role and your frustration is completely understandable. Your voice was heard and we are committed to making sure that we address your concerns. [Read All 32 Reviews](https://www.capterra.com/p/140745/CharityEngine/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)