Who Uses This Software?

Any membership association that needs tools to manage their memberships, events, bookings, locations, employees, emails and contacts.


Average Ratings

10 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month
  • Pricing Details
    Monthly subscription with no limits and no setup fees.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Findjoo
  • www.findjoo.com
  • Founded 2012
  • Canada

About Findjoo

Findjoo membership management solution for non profits, clubs, associations and fitness centers. Findjoo has all the management tools you need. Online payments, event registration, course scheduling, donations, fundraisers, bookings, automatic renewal notifications, newsletters, send mass emails and more. Our highly flexible tools and step by step instructions will get you up and running in no time!


Findjoo Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management
  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management
  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management

Findjoo Reviews Recently Reviewed!


Our experience has been exceptionally positive and our productivity has greatly increased.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: One of the things that is the most beneficial to us is how quickly any changes to records, events or other details are reflected. We are very happy with the customizability of reports and email templates. Database management including sending emails and creating rosters is a seamless process. Findjoo customer service and support is outstanding! Turnaround time for change requests is very fast. Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial. Our users appreciate being able to register multiple people for multiple events in one pass.

Cons: There is very little that we don't like about this software. We've had a few issues with member records being duplicated.

Membership Management System

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy setup for our events and our membership. It allowed us to add membership discounts after our board voted to allow that. The communication module allowed emails to be sent in a easy format, along with tracking the effectiveness of our campaigns. This software has significantly reduced time we spend on these tasks.

Cons: Learning a new system, but it was worth the time it took.

Overall: Exceptional. We loaded our membership roster and within days were able to setup our largest annual event that brings in 1,200 beekeepers. This was all being done manually.

Communications: We used to send multiple emails out to notify our membership, not it just takes setting up a template and then clicking on the send button.

Support: We have received quick, reliable assistance for any issues that we encounter. They have accommodated our request to make it easier for our members to renew and register for our events.

We use Findjoo to help keep proper track of our members.

Sep 27, 2016
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support

4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We transitioned our membership service from traditional paper to digital. We like being able to sort and target emails based on specific criteria filled in. Also, their Customer Service is spot on and available to help at what feels like all hours of the day.

Cons: Part of our membership is college students and due to the different way schools handle dues and/or their curriculum, some schools pay for their students membership and/or conference tickets. Currently, there is no way to have a Program Director register all of their students for our membership due to the fact that accounts have to be established via individual email addresses. Instead, we have those schools that register this way send us paper registration forms and WE manually create their accounts for them. This is only a small part of the big picture though.

Recommendations to other buyers: Talk with their team and let them know what you have and what you need. We have always found them quite willing to assist any way possible.

Findjoo Review

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I feel like the system is user friendly and easier than our previous system. The back end functionality is clean and easy to navigate for an admin.

Cons: With any system there are challenges. One of the biggest issues we face is the parent/child relationship when signing up members. Findjoo has been very flexible in helping address some early issue we had with member sign ups

Overall: They have great customer support, with a dedicated person that walks you through the sales portion and is basically your support rep after the process. Very reasonable pricing structure for our organization

Findjoo has been a great fit for managing sales of our memberships, donations, products and events

Apr 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used to use systems that included an external mailing list provider, multiple spreadsheets and our bookkeeping software to manage various aspects of our volunteer run Canadian Charity. Newsletters were sent through the mailing list provider, product inventories were tracked through spreadsheets, memberships and product sales were tracked through quickbooks desktop, and membership renewals were only sent out when I remembered to send them off.

With Findjoo, membership renewal notices are sent out automatically, the newsletters can be sent from within the system, and we can now sell fundraiser tickets and products on our website using the same system. All of it is managed in one place and the purchases are handled through an online POS that integrates with our Quickbooks Online so that the back office is managing itself!

Cons: Our website had not been updated for a while, so we had some troubles integrating the POS widget on our site. But the support team has been outstanding and worked diligently to come to a solution. They're in Eastern Canada and we're in the West so we often had their support working after hours to accommodate our volunteers and the time difference.

The customer service! Amazing

May 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer service is the best I've ever experienced. They held my hand right from the beginning, weather it was answering questions, doing screen share tutorials, or even changing features to better suit my needs.

Cons: There were a few features that did not do what I wanted, but the team was willing and able to change or adapt them for me with little trouble on my end.

Findjoo is Great!

Sep 27, 2016
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

4.5 / 5
Customer Support

4.5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them. Regarding Findjoo, it's been great to have the ability to customize our services and the database, member management and user experience have been great.

Cons: Any issues we've had with Findjoo, have been resolved or are being resolved by Findjoo's team, which we greatly appreciate.

Recommendations to other buyers: Do the free trial to see for yourself if you think Findjoo will fit your business needs

Very satisfied

Sep 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: In general I'm very satisfy I use the program for many event, and I like working with our account excutive.

Pros: Very satisfied: have a great support. Excellent price for the quality of the program.

Cons: We would need more formation, Like that we will have less question but when you know the program it's easy to work with something we don't know why people that do register do not receive a confirmation by email

Affordable Solution with great customer service

Feb 05, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We had some complex calendar needs and didn't want to add yet another costly monthly bill. The ability to get the basics down at no cost, as well as the constant emailing with my personal assistant at no charge, allowed us to get up and running - we now take advantage of some of their other services at a mere $5 a month, and feel no pressure to start considering some of their other offerings - like SMS reminders.

A Robust Membership Management Platform

Jan 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We were looking for a robust platform to manage the 1,200 member-members of our association. FindJo meets 100% of our needs, our organization's resources allocated to managing member files and renewing membership annually are now automated. Emails alerting members of the time to renew their membership are sent without manual intervention. We are now able to produce reports to better understand our members.