Parlance Operator Assistant

Who Uses This Software?

Healthcare, Education, Retail, Insurance and Enterprise.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Parlance
  • Founded 1996
  • United States

About Parlance Operator Assistant

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. The Parlance Operator Assistant is an auto attendant solution that uses natural language processing to enable spoken navigation of a voicemail network. Callers just answer a simple question and are quickly transferred to their chosen destination. Customers include Doctor's Hospital, Texas A&M, Sysco Eastern Maryland and many more.

Parlance Operator Assistant Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

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