Who Uses This Software?

We help small, medium, and large medical, dental, and veterinary facilities. Our software can be customized to your exact specifications.


Average Ratings

34 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
    See pricing details
  • Pricing Details
    $100/month for 1 Location, $25/add'l Location, see our website for more.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ArbiMed
  • arbimed.com
  • Founded 2010
  • United States

About ArbiMed Inventory

ArbiMed is a cloud-based inventory management software, designed by doctors, to help healthcare practices increase overall profit by analyzing meaningful data from inventory transactions. With Arbimed, you can create, receive and track purchase orders, tag critical information when removing supplies and interpret your reports to make crucial practice decisions very easily. Please get in touch with us to get a free demo or a trial account.


ArbiMed Inventory Features

  • Barcode Scanning
  • Expiration Date Management
  • Purchasing
  • Reorder Management
  • Supply Management
  • Usage Tracking
  • Vendor Management
  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels
  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Appointment Management
  • Insurance Management
  • Inventory Management
  • Patient Records
  • Recall Tracking

ArbiMed Inventory Reviews Recently Reviewed!


Great software for attacking the inventory monster

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy the software is to use and how it gives me the information I want. For me, the most important features were 1. ease of use for my staff because if it's not easy, they're not going to use it, and 2. giving me the information I need to make purchasing decisions quickly and accurately. This meets those criteria.

Cons: There's one spot in my business where we have a set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items. This is the biggest thing I wish they would fix.

Overall: Overall I really like the software. It has helped me understand the inventory in my office immensely.

Vendor Response

by ArbiMed on February 19, 2019

Warm Greetings Beth,
Thank you for taking the time to provide a great review. We are happy to hear that overall, you are pleased with the software. Our goal is to meet all of customers inventory management needs. With that said, thank you kindly for the improvement suggestion. "set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items."

I've submitted the opportunity to our development team. Someone will be in touch with you as soon as we identify a resolution. Thank you for your business and we look forward to meeting all of your businesses inventory needs.

Easy to use inventory system

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is used by multiple people in our clinic. The system is easy to navigate and does not take long to learn. It is flexible and we have been able to create our own custom items with no difficulty. As we are out of the USA we do not use all the features that are offered, so being able to tweak it to fit our needs has been invaluable.

Cons: I have no complaints, the system works very well for us.

Overall: We were looking for a simple to use inventory system with an easy interface that any of our staff members could use. ArbiMed fitted all our needs. That fact that it is flexible and does not have a steep learning curve has meant that even the least computer savvy staff member can easily scan items out. Entering new items and adjusting the count is also quick and simple to do.

The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had.

Vendor Response

by ArbiMed on February 19, 2019

Carole, We are thrilled you are enjoying our inventory management software. We appreciate your business and value your opinion. Thank you kindly for taking the time to write such a wonderful review, we appreciate it ! We look forward to a long business relationship and helping your business stay efficient and your inventory accurate.

Very satisfied customer!

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, simple to set up, practical, can be easily customized to a specific location or employee.

Cons: tough one, but I think having the scanner attached to the computer is my least favorite especially when you have a lot of items to scan. So maybe having a wireless one would be much more sufficient.

Overall: Solving the guessing work of how much of everything we use and when to restock.

Vendor Response

by ArbiMed on March 04, 2019

Hi Julie,
Thank you kindly for the wonderful review. We appreciate your feedback.

In regards to the scanner, our system is compatible with several different units. I spoke with the developers and they were confident that the scanner provided at no-charge should be wireless with bluetooth capabilities.

Please try to activate the bluetooth capability on your computer and unplug the scanner from the charging cord, it should work.

If that doesn't work, you are able to purchase any compatible scanner to make your operation more efficient.

We don't sell them but there are several options available online.
Feel free to give our customer service number a call if you have any issues.
Toll Free @ 1-855-662-5252
Thank you kindly for using Arbimed!

Arbimed review Scranton PA

Feb 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is similar to the software that we have worked with before and that it helps keep our office drug inventory in order.

Cons: I don't like that with new patients we have to type in so much information because we are not yet linked. Also if any of our techs forget to scan a drug in and we don't realize until later we have to then transfer that drug to the satellite office, scan the drug, and then go back to change the date.

Overall: I find arbimed pretty easy to figure out all around but I feel like there is more than I know regarding the Inventory website and also little tweaks that could be fixed along the way !

Vendor Response

by ArbiMed on February 19, 2019

Kelsey,
Thank you kindly for taking the time to provide a review and valuable feed back. We appreciate your business and strive to provide you with the best inventory management experience. Your improvement suggestions have been sent over to our development team and as soon as we have a resolution someone will be in touch. Thank you again for the opportunity to improve your experience with Arbimed.

The program is ok once you figure out how to upload everything but difficult to use.

May 29, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Software is a central place to keep inventory of medical supplies and equipment. Overall it is an ok program.

Cons: Uploading inventory is a pain

There is no integration to Netsmart as promised

Finding inventory after it has been uploaded using the search function is difficult and impossible at times.

No Iphone scanning feature

Vendor Response

by ArbiMed on February 19, 2019

Greetings Lynn, I realize this response is several months after the review. I want to apologize to you if your concern has not been addressed and assist with a resolution. I'm new to Arbimed and I wanted to make certain that your review was addressed and thank you for the opportunity to improve our product and your experience with Arbimed. We value your business and your opinion. We are striving to accommodate all of our customers inventory business needs. As such, I sent your suggestion to our development team to improve the uploading experience, identify a solution for integration with Netsmart and fix the issues with the search function after the items are uploaded. Likewise, I included your suggestion to enable iphone or, rather, mobil scanning feature capabilities. As soon as they respond with a resolution,(or possibly sooner so they can gather some additional information) someone will contact you. Thank you again and I will strive to improve your experience with Arbimed.

Program needs a upgrade

Feb 26, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The program is visually appealing and very easy to maneuver around in.

Cons: Where to begin! please read the overall experience section that way I am not duplicating my answers.

Overall: Good afternoon, our office has been using your inventory program for a few months now and there are some pros and cons to the system. Let me start by saying I love the layout of the program it is very easy to read and maneuver around but there are a few things that could be a little more user friendly such as always having to refresh after every task and when you run a report you have to click on details for each patient in order to see what the patient purchased so I feel like it is defeating the purpose. When you print out a report you should be able to visualize every purchase the patient's made for the day not have to go in and out of each patient. I have also noticed that the system tends to go off line a lot which tends to slow you down because now you have to sign back in and then check to make sure the last patient information you were working on was actually put into their chart. I know that ArbiMed is a fairly new company so I understand that it takes some time to work out all the kinks so hopefully this feedback will help when you go to update the system. If you have any other questions please feel free to call me. Thank you.

Carolyn Gruff RN

Re-Vita' Life Nurse Manager

An Axia Women's Health Care Center

239 Hurffville-Crosskeys Road

Suite 250, Sewell NJ 08080

Phone: 856-262-4750 EXT: 1833

Fax: 856-262-1635

Email: Carolyn.gruff@axiawh.com

Good afternoon, our office has been using your inventory program for a few months now and there are some pros

Vendor Response

by ArbiMed on March 04, 2019

Hello Carolyn, We realize how valuable time is in a medical environment. That said, we want to thank you for taking the time to provide a review. We strive for 5 stars but we are grateful for the opportunity to improve our software. We always use customer feedback to improve our service. As any business, our goal is to provide you with an exceptional experience. I'm sorry to hear that some of the functions were tedious. I have shared your improvement suggestions with our development team. We are continuously improving our capabilities so I'm certain your suggestions will be captured and improved upon. Thank you again for the opportunity to manage your inventory.

Cosmetic Inventory

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Arbimed is a great platform to inventory our large supply of cosmetic inventory for multiple office locations and multiple providers. Adding and dispensing new inventory is easy and offers great tools and reporting to keep track of expiring product, sales and projections.

Cons: At times the program can be buggy and certain features will stop working such as being able to delete a transaction.

Vendor Response

by ArbiMed on February 21, 2019

Jenna,

Thank you for taking the time to review our product and thank you for the improvement feedback. To improve your experience, I sent your comment to the development team so they can take a look at the issue and make sure we address the opportunity to optimize your experience. Thank you for your business!

User Friendly, Inventory Management done easy!

Apr 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly, Technical Support, Customer Service

Overall: We have been using this in our Hospital. Overall I have been extremely happy working with the folks from ArbiMed. They have been extremely helpful, their software is user friendly, adaptable and fits perfectly for my Inventory Management needs. I would recommend Arbimed to any medical profession to control their inventory.

Vendor Response

by ArbiMed on February 19, 2019

Kevin,
We at Arbimed appreciate you taking the time to write such a great review. We value your business and opinion. Thank you for being a great customer !

Great Program!!

Feb 26, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is our 4th Inventory Progam that we have used. I love that it is built for medical inventory. It is very accurate with keeping track of Lot# and Expiration dates and cost; even if the price changes. I can customize it for me and is very user friendly. The cost is so affordable! I would have to say that it is the best program I have used by far!

Cons: The server goes down frequently and can be in the middle of what you are trying to input or kicks you off.

Vendor Response

by ArbiMed on March 04, 2019

Carla,

Thank you for taking the time to provide a review. We are striving to improve our customer experience and implementing several upgrades as the product is becoming more robust. We appreciate your feedback. Lately, our challenges have been with customer internet provider performance. To provide you with a better experience, I have submitted your concern directly to our development team. They are looking into what may be creating a disruption on your end. Thank you for allowing Arbimed to manage your inventory.

User Friendly

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Receiving and Dispensing of inventory. I like that your entire order is on one line and you can receiving what came and hold on what didn't (if something was back ordered, which that happens alot!)

I also appreciate being able to look up what was received and what is left in inventory at a glance!

Cons: So far everything is great. The customer support is also great. In the beginning I had a few questions, but my Sales Rep, was right there the entire time! (this isn't a con but I had to fill the spot :)

Overall: Ease of inventory control from the ordering, receiving and dispensing process!

Vendor Response

by ArbiMed on June 15, 2018

Hello,

We appreciate the positive words about our software; we have worked hard to create a great inventory management system and it helps to hear that you find it easy to use.

We continue to focus on improving ArbiMed based on user feedback since our customers are important to us.

Thanks for your business and taking the time to share your user experience.

ArbiMed Team

Arbimed

Feb 22, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use and display most of the necessary data. Responsive customer service

Cons: Minor bugs and glitches when updates are released. Usually solved pretty quickly by rep and his team.

Vendor Response

by ArbiMed on March 04, 2019

Thank you for taking the time to review our product and thank you for the improvement feedback.

Our customers experience with our product is of the utmost importance to us., I sent your comment to the development team so they can take a look at the issue and make sure we address the opportunity to optimize your experience. Thank you for your business!

We are not a Dr's office we are an EMS company so still trying to get the system to do as we need it

Jun 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: the ease of keeping up with the product on the units and the checking in supplies and checking out supplies

Cons: Still trying to figure out how to add supply room to the system and update all the data that is on each unit, Still need to add other rooms waiting on the rep to come out to help work out a few more kinks

Overall: Being able to see what is in stock at all times

Vendor Response

by ArbiMed on June 15, 2018

Hello Karen,

Thank you for your Capterra review and we hope that you are utilizing ArbiMed to help increase your daily productivity.

We are focusing a significant amount of our energy on improving ArbiMed based on user feedback like yours.

We continue to work hard to provide an easy-to-use system; we can schedule additional online training to show you other features you might not have incorporated yet and discuss any questions that might have come up.

Thank you again for being an ArbiMed customer and sharing your thoughts with us.

ArbiMed Team

Great innovative software for Hospitals and Clinics

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is so complete. The ability to trace a product it's great. The way this software handle the inventory so you can create reports its very helpful to reorder the proper quantity of products and predict the demand based on your history. The software is very friendly, easy to use and adaptable. The use of RFID helps a lot to trace a product and to make sure that the patient is going to receive the right treatment. For issues with misplaced products RFID helps a lot too.

Cons: I really like this software, it is so helpful, I can't think of any cons right now to be honest. It is definitely a great tool for hospitals and clinics that need to improve in their inventory management systems.

Vendor Response

by ArbiMed on February 01, 2018

Thank you for the great review. We're very happy to help!

The ArbiMed software is so easy to use. It is working very well.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have employees who do not know computers very well, and they find the system easy and fun to use. That is so important! People want to use it.

Cons: I would like to be able to re-name some of the fields such as 'UPC', however, it is not that big of a deal.

Overall: Inventory management with expiration date monitoring

Vendor Response

by ArbiMed on June 15, 2018

Hello Kresta,

Thank you for sharing your thoughts and we are thrilled to hear that you find the software easy to use. We are focusing a significant amount of our energy on improving ArbiMed based on user feedback since our customers are important to us!

Please let us know if you are still needing a possible solution for the UPC label. At this time the field cannot be renamed but there are options to work around it.

We appreciate your business and the time you spent on completing the Capterra review,

ArbiMed Team

Hard to start, easy to use

Feb 19, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: It's really great to be able to see the inventory from all my offices at the same time, whether just one product or all the products.

Cons: Tedious to set up, but had great help from the executive.

Overall: Overall good experiences with the software. The executive is always available to help me which has made things much easier since I didn't get much information from the start at my office. It has been a wonderful learning experience and while I am not responsible for the numbers at th eoffice I'm sure the person in charge will enjoy using those benefits.

Vendor Response

by ArbiMed on February 21, 2019

Kristen,
Thank you for taking the time to write the review. We appreciate your feedback, we use this information to improve our customer's utilization process and we always welcome kind words and the opportunity to improve.
Warm Regards,
Your dedicated, ArbiMed Team!

negative

Mar 01, 2019
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Nice to track what's purchased. Inventory list balances and transaction history are helpful.

Cons: All the refreshing needed, every time you make a change. Transaction history for the day would be extremely helpful if you could see the pt's name while seeing the history. I tried to print the Trans hx for the day and could not see the pt's name. I removed several columns to be able to print with pt's name and it ended up making columns stretch out rather than being able to view what I was trying to see

Overall: I already filled all of these out and you sent me another request. don't have time to continue.

Vendor Response

by ArbiMed on March 07, 2019

Hello Beth,
Thank you for taking the time to post a review. I'm sorry you are experiencing difficulty with formatting the reports. I'd love to speak to you to see if I may assist with ease of use. If you have a moment, please give me a call directly 855-662-5252 ext 006 or you may reach me on email @ edyta@arbimed.com. I'd love to see if I can assist with any concerns so that we may earn a 5 star review from you next time. Thank you for using Arbimed Inventory Solutions.

Inventory

Feb 15, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The report options. I have not been able to use the system entirely yet.

Cons: The bar scanner doesn't have the capability of scanning all UPC codes. It doesn't always recognize the codes that are put in, but I find the item in the inventory list and the code is correct. I have a hard time reaching any customer support.

Overall: I still have not got the system up and running, currently having a problem with the scanner and my I-pad. I have called and e-mailed to get help and not received any help yet . If this software really does what I was told it would it will be a great fit, but I haven't seen great things yet.

Vendor Response

by ArbiMed on February 19, 2019

Tia, Thank you for taking the time to post a review and provide us with your valuable feedback. I'm sorry you are having a difficult time reaching our customer support team and experiencing issues with scanning. We strive to provide our customers with exceptional service, as such, I have escalated your issue to our development team and advised management of your challenges with support. Someone will be in touch to discuss a resolution. Thank you for your business and opportunity to improve your experience.

Great tool for inventory management

Feb 26, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is relatively easy to use and well designed.

Cons: The reporting features are not as customizable as I wish it was for our business needs.

Overall: Arbimed has wonderful staff that work to make a transition to this software as streamlined as possible.

Vendor Response

by ArbiMed on March 04, 2019

Hello Lisa, Thank you for investing your time to provide a review. We use customer feedback to improve our software and service. As any business, our goal is to provide you with an exceptional experience, reflective of a 5 star review. I'm sorry to hear the reporting functions weren't as customizable as expected. We are continuously improving our capabilities, if there is something specific you would like to see on the report please email us your request and we will do our best to assist. info@arbimed.com

Keeping track more efficiently

Feb 15, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: That I can run reports more efficiently.

Cons: The most important for me is to NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense.

Overall: Inventory has been much easier. and I love the fact that at the end of the day I can see how many of what products I have sold. So yes I am happy with the program it just needs to be alittle bit more user friendly.

Vendor Response

by ArbiMed on February 19, 2019

Hello Valerie,
Thank you kindly for taking the time to provide a review. We value your business and your opinion of our product. We are consistently striving to improve our functionalities to better serve our customers. As such, we very much appreciate your improvement suggestion. "NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense."
I have submitted your improvement suggestion to our development team and someone will be in touch as soon as we have a resolution. Thank you again !

Load Times

Feb 22, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: Ease of use. When it is working it is quick and accurate.

Cons: It is too intermittent. When it works it's great but it only works 60-70% of the time.

Overall: Great when it works, frustrating when it doesn't which is too often for me to call it reliable.

Vendor Response

by ArbiMed on March 04, 2019

Layne,
Thank you for the opportunity to provide your business with an inventory solution. Likewise, thank you for taking the time to review our product. We appreciate your feedback, it helps us grow. We are consistently working to improve our customer experience, we found that some of the delays and disconnects are a result of challenging internet performance. As such, we are striving to find a 'work around' this improvement opportunity.

We love our customers and take great pride in our product. As such, we will continue to do our best to provide a preeminent inventory management solution. Thank you again, we hope your current and future Arbimed experience will result in a 5 Star review. .

ArbiMed Inventory Review

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use ArbiMed for our vaccine inventory and it allows us to track which vaccines we are in need of ordering. It helps prevent us from running out of our stock.

Cons: No dislikes at this time. So far the system has been productive for the office.

Vendor Response

by ArbiMed on February 25, 2019

Melanie ,
We appreciate you taking the time to write a review. Thank you! We're glad we can assist in making your processes more efficient and your inventory easier to manage and track.

Review

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Have not had a chance to use the soft ware at this point and time.

Cons: Have not had a chance to use the soft ware at this point and time.

Overall: Have not had a chance to use the soft ware at this point and time.

Vendor Response

by ArbiMed on March 04, 2019

Hi Eugene,

Thank you for the review. We look forward to providing a robust solution to all of your inventory needs.

Easy to use and just right!

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that the software allows our company to keep track of what items we use most frequently and helps to order an appropriate amount based on our history of ordering.

Cons: I like everything about it. I suppose the software could have better graphics and use of coloring. Some users may have a hard time understanding it at first, I think.

Vendor Response

by ArbiMed on August 22, 2017

Thank you for the glowing review. We are currently working with an expert on user experience to offer an even better layout, that will address your concerns about graphics and coloring.

Potential to decrease waste

Oct 11, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The feature to be able to set the par level and tell it when to reorder.

Cons: The limited options for assigning authorization, for example, not being able to allow a user to sign in and scan product back in if it did not end up getting used on the patient because allowing them access to scanning it in allowed them access to other areas such as changing quantities.

Vendor Response

by ArbiMed on February 19, 2019

Jamie,
Thank you for taking the time to provide a review. Your opinion is highly valued by our team and we appreciate the opportunity to improve your inventory management experience. We strive for excellence and want to provide you with exceptional service. We are continually optimizing our software features. I sent your suggestion to our developers so they may implement a authorization hierarchy for users this way, the administrator may assign levels of authority to each user. As soon as we have a solution, someone will reach out to you. Thank you for your business.

Completely open and scalable!

Nov 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After a fairly exhaustive search for an online cloud inventory control solution, we happened upon a real hidden gem. Since contacting ArbiMed, we have had a great experience. We have an inventory solution that is both user friendly and complex enough to handle our unique and individualized requirements. The software development team is user focused and thus changes are always considered and in most instances implemented almost on demand. The customer service team is top notch and always available. Great value at any price.

Vendor Response

by ArbiMed on February 19, 2019

Rod,
Thank you very much for taking the time to write the review! We appreciate your business and value your opinion. We strive to provide our customers with an exceptional experience. If there is anything that we can do to better serve your inventory needs, please feel free to let us know. Thanks again !

Arbimed

Feb 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive and quick software. No delays or slowness in software

Cons: Some items are mandatory entry that we would like to skip over

Overall: Very easy to use and awesome customer support!!!

Vendor Response

by ArbiMed on February 21, 2019

Warm Greetings Doug! Thank you for your business and for taking the time to write the review. As we are continuously striving to improve our customers experience, we appreciate your feedback. I shared your 'Con' with our development team. Thank you again!

ARBIMED INVENTORY IS GOOD FOR EVERYONE

Mar 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am one the oldest customer of ArbiMed. I have successfully used it for over 5 years now. I even participated in a promotional video at one time. The cloud based software is easy to use, suits my clinic, and helps me to keep our supplies just in time. It saves us money. I highly recommend ArbiMed to any company in need of inventory software.

Vendor Response

by ArbiMed on February 19, 2019

Eraclio, we wish there was a customer review option so we could give you the highest star count available. 100 stars to you !! Thank you for your loyalty to our product, we greatly value your partnership! Your business is of the utmost importance to us and we appreciate you taking the time to write the review. We look forward to many more years of serving all of your clinical inventory needs.

New to ArbiMed Inventory

Feb 25, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The technical support. We like that even though at times we have some technical problems, representative is always available to answer via email or phone call.

Cons: we are still navigating the system that we hope to be able to solve some of our issues and be on our way to fully integrate our inventory.

Overall: we are hopeful that Arbimed will be able to help us track our inventory and forecast our needs.

Vendor Response

by ArbiMed on March 04, 2019

Warm Greetings Anna Marie! Thank you for your business and for taking the time to write the review. We look forward to serving all your inventory management needs. We are always striving to improve our service. Please let Kyle know what more he can do to better assist with the software so we can earn a 5 star review.

we have multiple locations and we have been used the software for few months.

Jun 04, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The layout is simple and easy to use. To change between locations is convenient.

lot# and expiration can be added/edit.

Cons: 1. functions for inventory count/discrepancies report and invoice records.

2. not enough approval level

Vendor Response

by ArbiMed on June 15, 2018

Hi Maggie,

Thank you for sharing your thoughts with us. We are delighted to hear that you find the software easy to use.

We are focusing a significant amount of our energy on improving ArbiMed based on user feedback since our customers are important to us!

We appreciate your business and the time you spent on completing the Capterra review,

ArbiMed Team

User friendly, excellent customer service, and top notch staff

Oct 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Overall I have been extremely happy working with the folks from ArbiMed. They have been extremely helpful, their software is user friendly, adaptable and fits perfectly for my Medical practice/hospital. I would recommend Arbimed to any medical profession to control their inventory.

Vendor Response

by ArbiMed on February 19, 2019

Dustin,

Thank you kindly for taking the time to write such a great review. We at Arbimed, appreciate you and value your business immensely! Thank you again!

Inventory Management done easy

Sep 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Simply put amazing. We are a small not profit clinic located in Haines City, FL. Our clinic was on a paper and pen model and we were in the process of transitioning when we discovered ArbiMed. Let me say, it was the best decision we made. The product was very simple to use and it streamlined our inventory process tremendously. I just want to say thank you so much Greg.

Vendor Response

by ArbiMed on December 05, 2016

Glad we could help. Thank you so much.

Office Manager

Apr 17, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Comments: I like the software and the use of it. It seems to be a little buggy on i pads. but overall great product and great customer support!

Vendor Response

by ArbiMed on April 17, 2017

We are going to release our iPhone, iPad and Android apps soon so you can have the same experience as you were using ArbiMed on a browser.

Thank you for your review :)

Longest customer for ArbiMed- Total satisfaction!

Mar 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using this software for over five years, and the team at ArbiMed are always standing by ready to create a special report or explain a new feature.

ArbiMed is the easiest software I have ever used in any medical facility.

Vendor Response

by ArbiMed on March 29, 2016

University Eye Associates is our oldest customer, and we stand by them.

Affordable Inventory Management for a small Non Profit Clinic

Aug 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Web-based, fast, and easy to pick up.

Cons: Lack of documentation resources as well as user interface polish and consistency.

Overall: From the first phone call, Arbimed's attention to detail and personalization was second to none. When we had a question or an issue, we got an answer. Our client even had some unique scenarios that required customization to support, and that was no problem for the engineering team.

Recommendations to other buyers: Take the time to speak with Arbimed to develop a process that works for you, test it, and document it to share with your team.

Vendor Response

by ArbiMed on August 17, 2016

This was our first opportunity to support a non-profit organization. We at ArbiMed appreciate the kind words and the objective critique.

It is duly noted and we will continue to improve our product utilizing our in-house, USA based Engineering team.

We aim to please.

ArbiMed Staff