---
title: "Pulse Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pulse Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more."
source_url: "https://www.capterra.com/p/140790/Pulse/"
page_type: "product"
language: "en"
---

# 

 Pulse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pulse

## What is Pulse?

Pulse's Buy & Bill Module streamlines the management of injectables, infusions, vaccines, and more. Clinics using Pulse see a reduction in claim denials, avoid costly appointment cancellations, and unlock capital tied up in inefficient inventory management. As a vendor-independent platform, Pulse enhances your operational autonomy, allowing you to negotiate the best terms while freeing you from distributor-specific software limitations. Pulse offers Practice Management Software integrations to ensure seamless alignment of patient data and medication assignments, enhancing treatment accuracy and streamlining billing processes.

## What is Pulse used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Medical Inventory](https://www.capterra.com/medical-inventory-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

87%

Neutral

11%

Negative

2%

Starting price

$250

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pulse?[Manage this product listing](https://www.g2.com/products/pulse-business-solutions-inc-pulse/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pulse

4.5 (53)

VS.

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

$250

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (53)

Ease Of Use

4.2 (957)

Value For Money

4.5 (44)

Value For Money

4.1 (843)

Customer Service

4.6 (50)

Customer Service

4.3 (744)

## Pulse alternatives

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140790/Pulse/alternatives/)

## FAQs about Pulse

Overview

### What problems does Pulse solve?

Pulse solves medical inventory problems such as stockouts, overordering, expired products, and poor visibility across clinics by centralizing receiving, dispensing, lot and expiration tracking, reorder planning, and demand forecasting. Hospitals, clinics, medical offices, warehouse teams, and purchasing staff benefit most from faster ordering decisions and more accurate day-to-day inventory control.

Answer based on 47 reviews

Overview

### Which roles and teams benefit most from Pulse?

Pulse is most used by clinical staff, practice administrators, and healthcare operations leaders who need to coordinate patient care and streamline daily workflows. Medical assistants, nurses, and lab leads use it to manage tasks and communication, while managers, analysts, and executives rely on it for oversight, scheduling, and operational efficiency.

Answer based on 51 reviews

Overview

### What company size and industries is Pulse built for?

Pulse serves small-to-medium-sized medical practices and clinics, with 89% of reviewers from small businesses and 44% from hospital and health care. It is also widely used in medical practices at 40%, with smaller representation from enterprise organizations at 9% and alternative medicine at 4%.

Answer based on 53 reviews

Features and Usability

### What are the key features of Pulse?

Pulse includes core practice management and inventory management features for medical offices, with barcode and medication scanning, lot and expiration tracking, multi-location inventory visibility, and reporting for reordering and demand forecasting. Differentiating features include customizable fields and reports, plus billing and patient record support for clinic workflows.

Answer based on 33 reviews

Integrations

### Which third-party tools and platforms does Pulse integrate with?

Pulse integrates with 8 third-party healthcare systems, including AdvancedMD EHR, ModMed, NextGen Office, Nextech EHR & PM, PDS Cortex, Veradigm EHR, Veradigm Practice Management, and athenaOne. These native connections cover electronic health records and practice management platforms used in clinical and administrative workflows.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Pulse offer?

Pulse provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference material, and videos allow self-paced review of product steps and features.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Pulse offer, and how do users rate the experience?

Pulse offers email/help desk, FAQ/forum, knowledge base, phone support, and a 24/7 live representative. Users generally describe support as responsive, helpful, and available when questions arise, with quick fixes for minor bugs and openness to feedback and customization, though a few report difficulty reaching support in some cases.

Answer based on 17 reviews

Features and Usability

### How well does Pulse handle medication scanning?

Pulse makes medication scanning easier for many clinics, with clear inventory tracking and patient safety checks. Medical offices value barcode and RFID support for tracing products, managing outgoing medications, and reducing errors, though some teams report scanner connection problems, missed code recognition, repetitive prompts, and limited permissions for scan-back workflows.

Answer based on 18 reviews

Updates and changes

### How well does Pulse handle updates and system changes?

Pulse keeps medical inventory current and editable, but update-related performance can be uneven for some clinics. Many users like the simple layout for changing locations, product details, lot numbers, and expiration dates, while some report bugs, freezing, extra refreshing, slower workflows, or needing support during setup and data updates.

Answer based on 23 reviews

## Features

AI summary

Based on 105 Forms Automation reviews

Capterra reviewers highlight these as the features buyers care about most when choosing dermatology software:

-   **Charting** (**60%** of reviewers rated this feature as critical)
-   **EMR/EHR** (**58%**)
-   **Appointment Management** (**36%**)

Pulse includes **EMR/EHR** and **Appointment Management**, giving dermatology practices the tools to maintain patient records and manage scheduling in one system. However, it does not include **Charting**. Instead, Pulse offers other important capabilities that reviewers also value, including **HIPAA Compliant** (**63%**) and **Medical Billing** (**56%**), helping businesses protect patient data, handle billing tasks more efficiently, and support daily clinical and administrative work.

EMR/EHR

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Appointment Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Medical Billing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Order Management

4.6 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Billing & Invoicing

4.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Purchase Order Management

4.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Pulse 120 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing: Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- EDI: Transfer of data from one computer system to another
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- Expiration Date Management: Monitor expiration dates for inventory items
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forecasting: Form predictions based on past and present data/trends
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Kitting: Group and package individual but related items as one package set
- Label Printing: Process of printing custom labels through various methods.
- Label Templates: Premade examples and templates for labels
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receiving Labels: Labels used to alert warehouses of any pertinent information before workers scan or unpack the product
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- SKU/UPC Codes: Internal and external product tracking codes
- Special Order Management: Manage special order requested by a customer
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock levels: Automatically updates stock levels and inventory based on customer orders
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warehouse Management: Manage and track operations and inventory within warehouses
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (49)

4.3

Based on 49 reviews

## Pricing

Value for money

4.5 (44)

Basic

$250.00

Other,Per Month

Value for money

4.5 (44)

4.5

Based on 44 reviews

## Integrations

[

NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[

athenaOne](https://www.capterra.com/p/98735/athenaOne/)[

ModMed](https://www.capterra.com/p/124590/EMA/)[

AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)[

Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[

Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/)[

Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (50)

4.6

Based on 50 reviews

## User reviews

Overall rating

4.5

Based on 53 reviews

Filter by rating

5(34)

4(12)

3(6)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Portia A.

Nurse

Hospital & Health Care

### " Good but Takes Time to Learn"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

Overall, my experience with Pulse has been positive. It has really helped with keeping things organised and improving efficiency at work. Once you get familiar with it, it becomes a reliable tool, although there’s still room for improvement in terms of speed and ease of use.

Pros

I like how organised and easy Pulse makes managing inventory and orders. It helps keep everything in one place, which makes day-to-day tasks smoother and less stressful. It’s quite straightforward to use once you get used to it.

Cons

At times it can feel a bit slow, and some features are not very intuitive at first. It takes a bit of time to fully understand how everything works, especially for new users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Andy M.

Senior Account Executive

Health, Wellness and Fitness

### "A very easy to use tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 27, 2025

Pulse is very easy to use with helpful cash flow tracking, but needs more features for scaling businesses.

Pros

Pulse offers clear, simple cash flow insights. It's a great tool for freelancers and small businesses in the healthcare sector.

Cons

Pulse offers limited features and lack of advanced tools. This makes it less ideal for growing businesses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Bryan A.

Medical assistant

Medical Practice

### "Fantastic program for tracking medication inventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2025

Pulse is a great application for keeping track of inventory. It is simple to navigate and offers adding new patients a breeze. It has nice safety features such as a pop up message should the dosage given is different from the last. While simple to use, there are occasional glitches when inputting medications into the system and could work on making certain tasks more effective. For example, the safety feature mentioned above prompts a response with each medication being given. So if I am dispensing 4-200 mg Actemra, I have to type a response each time, even if the total dosage still adds up to 800 mg. For example, even if the previous dosage was 2- 400 mg Actemra. This process can be streamlined to be more efficient.

Pros

The interface is user friendly and the website is easy to navigate. I like how there is a quick option to switch between our different clinics on top.

Cons

Inputting inventory through the use of scanning or by manually typing the serial number comes with occasional glitches where the application needs to be restarted in order for it to work properly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AV

Andrea V.

MA

Medical Practice

### "Great product for use in Dr office "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2025

it is a great experience to have been able to bring a new app in to office to track medication and billing

Pros

the function of scanning medication, it makes it easier for employees and pts.

Cons

you have to make sure your system is updated for it to work

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CR

Casey R.

Assistant Practice Administrator

Alternative Medicine

### "Great inventory system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2025

Pros

Pulse is a great inventory system! Easy to use, intuitive, and user friendly. The platform is customizable to your specialist and the development team is phenomenal with taking customer feedback and incorporating it into the software! Definitely recommend!

Cons

Only downside to the system is they don't have many features for IVs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Sylvia S.

Medical Assistant

Hospital & Health Care

### "Pulse is great! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 10, 2025

Pulse is a very good program overall and I think it could be a great addition to other medical offices.

Pros

The program Pulse is easy to use and efficient in helping our clinic become more organized when keeping track of inventory and medications. I think it is a great tool that other medical offices can use who tend to administer medications in their own clinics as well as helping to decrease staff/patient errors.

Cons

Pulse tends to lag and does not read the medication when we scan to add. It takes a couple tries between different browsers and having to clear the cache before the problem is resolved.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 14, 2025

Hello Sylvia! Thank you for your review! We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues.

CG

Claudia G.

MA

Medical Practice

### "Pulse Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2025

Pulse has been easy to use, and keep track of out going medication.

Pros

Pulse is a very good program, it is clear and easy to maneuver

Cons

Only issues I have had with pulse is, getting the scanner to connect.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 14, 2025

Hello Claudia! Thank you for your review! We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues.

LN

Lynda N.

Director of Patient Care

Hospital & Health Care

### "Pulse Inventory Managmenet"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 7, 2024

Recently changed from Arbimed to Pulse. Many of the features that made things simple seems to have been removed, like duplicating previous invoices from the patient view.

Pros

Easy to use, straight forward layout. Very little training time required.

Cons

Communication is difficult when you need assistance. Send in a case and never hear anything back. Changes made as "updates" seem to make tasks more time consuming and less efficient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 5, 2024

Thank you for your feedback. We apologize for the communication issues and any inconvenience caused by our recent updates. We appreciate your input! You can contact us at support@elevateht.com anytime. We look forward to making your experience with Pulse better.

AF

Amanda F.

Informatics Systems Manager

Hospital & Health Care

### "Pulse Implementation and Use"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

October 28, 2024

Pros

I like how easy it is to use. System looks like a good option for us. We just implemented and are looking into how we can integrate with our EMR.

Cons

Our training was a little sporadic during implementation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MD

Megan D.

Nurse

Medical Practice

### "Good system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2024

Pros

Very easy to navigate the website while inputting information.

Cons

Sometimes the system freezes while in use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/140790/Pulse/reviews/)

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