# Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pulse the right Dermatology solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140790/Pulse/reviews --- Pulse 4.5 (53) [View alternatives](https://www.capterra.com/p/140790/Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of Pulse Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews CR Casey R Assistant Practice AdministratorAlternative Medicine, 11 - 50 employeesUsed the software for: 1-2 years. “The platform is customizable to your specialist and the development team is phenomenal with taking customer feedback and incorporating it into the software!“ February 18, 2025 Portia A NurseHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “At times it can feel a bit slow, and some features are not very intuitive at first.“ April 22, 2026 SS Sylvia S Medical AssistantHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “I think it is a great tool that other medical offices can use who tend to administer medications in their own clinics as well as helping to decrease staff/patient errors.“ February 10, 2025 LN Lynda N Director of Patient CareHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Changes made as "updates" seem to make tasks more time consuming and less efficient.“ November 7, 2024 AM Andy M Senior Account ExecutiveHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Pulse is very easy to use with helpful cash flow tracking, but needs more features for scaling businesses.“ June 27, 2025 CG Claudia G MAMedical Practice, 51 - 200 employeesUsed the software for: Less than 6 months. “Only issues I have had with pulse is, getting the scanner to connect.“ February 10, 2025 CG Carolyn G Nurse ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “sensitive content hidden\] has been an asset to me teaching me how to get the most out of this inventory system so we can improve productivity with the least amount of product loss all of which increases company revenue.“ September 18, 2024 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathan G. Cloud I.T. Architect Information Technology and Services Used the software for: Less than 6 months ### "Affordable Inventory Management for a small Non Profit Clinic" August 17, 2016 4.0 From the first phone call, Arbimed's attention to detail and personalization was second to none. When we had a question or an issue, we got an answer. Our client even had some unique scenarios that required customization to support, and that was no problem for the engineering team. Pros Web-based, fast, and easy to pick up. Cons Lack of documentation resources as well as user interface polish and consistency. Review Source Response from Elevate Health Technologies August 17, 2016 This was our first opportunity to support a non-profit organization. We at ArbiMed appreciate the kind words and the objective critique. It is duly noted and we will continue to improve our product utilizing our in-house, USA based Engineering team. We aim to please. ArbiMed Staff MD Megan D. Nurse Medical Practice Used the software for: 2+ years ### "Good system " September 27, 2024 5.0 Pros Very easy to navigate the website while inputting information. Cons Sometimes the system freezes while in use. Review Source AF Amanda F. Informatics Systems Manager Hospital & Health Care Used the software for: Less than 6 months ### "Pulse Implementation and Use" October 28, 2024 3.0 Pros I like how easy it is to use. System looks like a good option for us. We just implemented and are looking into how we can integrate with our EMR. Cons Our training was a little sporadic during implementation. Review Source CG Carolyn G. Nurse Manager Medical Practice Used the software for: 2+ years ### "Customer review from Revitalife" September 18, 2024 5.0 The staff at pulse are very helpful and always available when needed. \[sensitive content hidden\] has been an asset to me teaching me how to get the most out of this inventory system so we can improve productivity with the least amount of product loss all of which increases company revenue. Customer service is excellent! Pros The system is user friendly easy to manage Cons sometimes the site would go down but that hasn't happened so far now that it's under new management Review Source JV Jill V. Office Administrator Medical Practice Used the software for: 2+ years ### "Practice Administrator" September 18, 2024 5.0 Pros User friendly and very easy yo navigate. Cons Web would go down with hopes with the change it changes Review Source BO Brittney O. Medical Assistant Hospital & Health Care Used the software for: 6-12 months ### "Review for Pulse " September 19, 2024 5.0 I enjoy using Pulse. I never have any issues. Pros Pulse is very user friendly and easy to work with. Cons There is nothing i do not like about Pulse. Review Source aD allyson D. Medical assistant Hospital & Health Care Used the software for: Less than 6 months ### "Overall Pulse" September 19, 2024 5.0 Knowledgeable , a very informative time Pros Efficiency and user friendly. At this time our office is looking for a quick system. Cons I think it is a slow process but I know it will reach greatly. Review Source JC Janet C. HIT Optimization Analyst Hospital & Health Care Used the software for: 1-2 years ### "Pulse Review" September 26, 2024 4.0 Implementation was streamlined without issues. Training has been informative. Pros Easily accessible from the web-based site. Cons The upload process when needing to update product details and UOM. Review Source AP Aaliyah P. Receptionist Alternative Medicine Used the software for: I used a free trial ### "Receptionist " September 18, 2024 5.0 I would describe my overall experience a good 7 out of 10 Pros i like most about Pulse is the quality ! Cons I don't have anything I do not like about Pulse Review Source KA Kasey A. Office manager Hospital & Health Care Used the software for: 1-2 years ### "Easy to Use with great support " August 9, 2022 5.0 I have way more time to spend on patient care. We’ve saved thousands of dollars this year by using this software. Pros Easy to use. I know exactly what to order at all locations Cons I wish I would have started using it earlier. By using barcode scanning, this software makes it so much easier to track all of my products. Alternatives considered [Hybrent](https://www.capterra.com/p/165489/Hybrent/) Review Source CF Carla F. Nurse Manager Medical Practice Used the software for: Less than 6 months ### "Great Program!!" February 26, 2019 4.0 Pros This is our 4th Inventory Progam that we have used. I love that it is built for medical inventory. It is very accurate with keeping track of Lot# and Expiration dates and cost; even if the price changes. I can customize it for me and is very user friendly. The cost is so affordable! I would have to say that it is the best program I have used by far! Cons The server goes down frequently and can be in the middle of what you are trying to input or kicks you off. Review Source Response from Elevate Health Technologies March 4, 2019 Carla, Thank you for taking the time to provide a review. We are striving to improve our customer experience and implementing several upgrades as the product is becoming more robust. We appreciate your feedback. Lately, our challenges have been with customer internet provider performance. To provide you with a better experience, I have submitted your concern directly to our development team. They are looking into what may be creating a disruption on your end. Thank you for allowing Arbimed to manage your inventory. KC Kevin C. Purchasing Manager Medical Practice Used the software for: 1-2 years ### "User Friendly, Inventory Management done easy!" April 18, 2017 5.0 We have been using this in our Hospital. Overall I have been extremely happy working with the folks from ArbiMed. They have been extremely helpful, their software is user friendly, adaptable and fits perfectly for my Inventory Management needs. I would recommend Arbimed to any medical profession to control their inventory. Pros User Friendly, Technical Support, Customer Service Review Source Response from Elevate Health Technologies February 19, 2019 Kevin, We at Arbimed appreciate you taking the time to write such a great review. We value your business and opinion. Thank you for being a great customer ! KF Karen F. Field Services Manager Hospital & Health Care Used the software for: Less than 6 months ### "We are not a Dr's office we are an EMS company so still trying to get the system to do as we need it" June 1, 2018 4.0 Being able to see what is in stock at all times Pros the ease of keeping up with the product on the units and the checking in supplies and checking out supplies Cons Still trying to figure out how to add supply room to the system and update all the data that is on each unit, Still need to add other rooms waiting on the rep to come out to help work out a few more kinks Review Source Response from Elevate Health Technologies June 15, 2018 Hello Karen, Thank you for your Capterra review and we hope that you are utilizing ArbiMed to help increase your daily productivity. We are focusing a significant amount of our energy on improving ArbiMed based on user feedback like yours. We continue to work hard to provide an easy-to-use system; we can schedule additional online training to show you other features you might not have incorporated yet and discuss any questions that might have come up. Thank you again for being an ArbiMed customer and sharing your thoughts with us. ArbiMed Team KA Kresta A. Clinical Lab Scientist Lead Hospital & Health Care Used the software for: Less than 6 months ### "The ArbiMed software is so easy to use. It is working very well." May 31, 2018 5.0 Inventory management with expiration date monitoring Pros We have employees who do not know computers very well, and they find the system easy and fun to use. That is so important! People want to use it. Cons I would like to be able to re-name some of the fields such as 'UPC', however, it is not that big of a deal. Review Source Response from Elevate Health Technologies June 15, 2018 Hello Kresta, Thank you for sharing your thoughts and we are thrilled to hear that you find the software easy to use. We are focusing a significant amount of our energy on improving ArbiMed based on user feedback since our customers are important to us! Please let us know if you are still needing a possible solution for the UPC label. At this time the field cannot be renamed but there are options to work around it. We appreciate your business and the time you spent on completing the Capterra review, ArbiMed Team KY Kris Y. Executive Assisstant Used the software for: Less than 6 months ### "Easy to use and just right!" August 22, 2017 5.0 Pros I like that the software allows our company to keep track of what items we use most frequently and helps to order an appropriate amount based on our history of ordering. Cons I like everything about it. I suppose the software could have better graphics and use of coloring. Some users may have a hard time understanding it at first, I think. Review Source Response from Elevate Health Technologies August 22, 2017 Thank you for the glowing review. We are currently working with an expert on user experience to offer an even better layout, that will address your concerns about graphics and coloring. EG ERACLIO G. MATERIALS MANAGER Used the software for: ### "ARBIMED INVENTORY IS GOOD FOR EVERYONE" March 31, 2016 5.0 I am one the oldest customer of ArbiMed. I have successfully used it for over 5 years now. I even participated in a promotional video at one time. The cloud based software is easy to use, suits my clinic, and helps me to keep our supplies just in time. It saves us money. I highly recommend ArbiMed to any company in need of inventory software. Review Source Response from Elevate Health Technologies February 19, 2019 Eraclio, we wish there was a customer review option so we could give you the highest star count available. 100 stars to you !! Thank you for your loyalty to our product, we greatly value your partnership! Your business is of the utmost importance to us and we appreciate you taking the time to write the review. We look forward to many more years of serving all of your clinical inventory needs. JZ Jordan Z. Used the software for: ### "Inventory Management done easy" September 7, 2016 5.0 Simply put amazing. We are a small not profit clinic located in Haines City, FL. Our clinic was on a paper and pen model and we were in the process of transitioning when we discovered ArbiMed. Let me say, it was the best decision we made. The product was very simple to use and it streamlined our inventory process tremendously. I just want to say thank you so much Greg. Review Source Response from Elevate Health Technologies December 5, 2016 Glad we could help. Thank you so much. Portia A. Nurse Hospital & Health Care Used the software for: 6-12 months ### " Good but Takes Time to Learn" April 22, 2026 5.0 Overall, my experience with Pulse has been positive. It has really helped with keeping things organised and improving efficiency at work. Once you get familiar with it, it becomes a reliable tool, although there’s still room for improvement in terms of speed and ease of use. Pros I like how organised and easy Pulse makes managing inventory and orders. It helps keep everything in one place, which makes day-to-day tasks smoother and less stressful. It’s quite straightforward to use once you get used to it. Cons At times it can feel a bit slow, and some features are not very intuitive at first. It takes a bit of time to fully understand how everything works, especially for new users. Review Source AM Andy M. Senior Account Executive Health, Wellness and Fitness Used the software for: 2+ years ### "A very easy to use tool" June 27, 2025 5.0 Pulse is very easy to use with helpful cash flow tracking, but needs more features for scaling businesses. Pros Pulse offers clear, simple cash flow insights. It's a great tool for freelancers and small businesses in the healthcare sector. Cons Pulse offers limited features and lack of advanced tools. This makes it less ideal for growing businesses. Review Source CR Casey R. Assistant Practice Administrator Alternative Medicine Used the software for: 1-2 years ### "Great inventory system " February 18, 2025 5.0 Pros Pulse is a great inventory system! Easy to use, intuitive, and user friendly. The platform is customizable to your specialist and the development team is phenomenal with taking customer feedback and incorporating it into the software! Definitely recommend! Cons Only downside to the system is they don't have many features for IVs. Review Source SS Sylvia S. Medical Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Pulse is great! " February 10, 2025 5.0 Pulse is a very good program overall and I think it could be a great addition to other medical offices. Pros The program Pulse is easy to use and efficient in helping our clinic become more organized when keeping track of inventory and medications. I think it is a great tool that other medical offices can use who tend to administer medications in their own clinics as well as helping to decrease staff/patient errors. Cons Pulse tends to lag and does not read the medication when we scan to add. It takes a couple tries between different browsers and having to clear the cache before the problem is resolved. Review Source Response from Elevate Health Technologies February 14, 2025 Hello Sylvia! Thank you for your review! We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues. BA Bryan A. Medical assistant Medical Practice Used the software for: Less than 6 months ### "Fantastic program for tracking medication inventory" February 19, 2025 5.0 Pulse is a great application for keeping track of inventory. It is simple to navigate and offers adding new patients a breeze. It has nice safety features such as a pop up message should the dosage given is different from the last. While simple to use, there are occasional glitches when inputting medications into the system and could work on making certain tasks more effective. For example, the safety feature mentioned above prompts a response with each medication being given. So if I am dispensing 4-200 mg Actemra, I have to type a response each time, even if the total dosage still adds up to 800 mg. For example, even if the previous dosage was 2- 400 mg Actemra. This process can be streamlined to be more efficient. Pros The interface is user friendly and the website is easy to navigate. I like how there is a quick option to switch between our different clinics on top. Cons Inputting inventory through the use of scanning or by manually typing the serial number comes with occasional glitches where the application needs to be restarted in order for it to work properly. Review Source LN Lynda N. Director of Patient Care Hospital & Health Care Used the software for: 1-2 years ### "Pulse Inventory Managmenet" November 7, 2024 3.0 Recently changed from Arbimed to Pulse. Many of the features that made things simple seems to have been removed, like duplicating previous invoices from the patient view. Pros Easy to use, straight forward layout. Very little training time required. Cons Communication is difficult when you need assistance. Send in a case and never hear anything back. Changes made as "updates" seem to make tasks more time consuming and less efficient. Review Source Response from Elevate Health Technologies December 5, 2024 Thank you for your feedback. We apologize for the communication issues and any inconvenience caused by our recent updates. We appreciate your input! You can contact us at support@elevateht.com anytime. We look forward to making your experience with Pulse better. CG Claudia G. MA Medical Practice Used the software for: Less than 6 months ### "Pulse Review" February 10, 2025 5.0 Pulse has been easy to use, and keep track of out going medication. Pros Pulse is a very good program, it is clear and easy to maneuver Cons Only issues I have had with pulse is, getting the scanner to connect. Review Source Response from Elevate Health Technologies February 14, 2025 Hello Claudia! Thank you for your review! We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues. AV Andrea V. MA Medical Practice Used the software for: Less than 6 months ### "Great product for use in Dr office " February 18, 2025 5.0 it is a great experience to have been able to bring a new app in to office to track medication and billing Pros the function of scanning medication, it makes it easier for employees and pts. Cons you have to make sure your system is updated for it to work Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.