# Page 2 | Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Pulse the right Dermatology solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140790/Pulse/reviews --- Pulse 4.5 (53) [View alternatives](https://www.capterra.com/p/140790/Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 2 - Reviews of Pulse ## Showing most helpful reviews Showing 26-50 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BY Beth Y. Owner Hospital & Health Care Used the software for: 1-2 years ### "Great software for attacking the inventory monster" February 15, 2019 4.0 Overall I really like the software. It has helped me understand the inventory in my office immensely. Pros I like how easy the software is to use and how it gives me the information I want. For me, the most important features were 1. ease of use for my staff because if it's not easy, they're not going to use it, and 2. giving me the information I need to make purchasing decisions quickly and accurately. This meets those criteria. Cons There's one spot in my business where we have a set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items. This is the biggest thing I wish they would fix. Review Source Response from Elevate Health Technologies February 19, 2019 Warm Greetings Beth, Thank you for taking the time to provide a great review. We are happy to hear that overall, you are pleased with the software. Our goal is to meet all of customers inventory management needs. With that said, thank you kindly for the improvement suggestion. "set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items." I've submitted the opportunity to our development team. Someone will be in touch with you as soon as we identify a resolution. Thank you for your business and we look forward to meeting all of your businesses inventory needs. bP beth P. Supervisor and Rvl billing Medical Practice Used the software for: 6-12 months ### "negative" March 1, 2019 2.0 I already filled all of these out and you sent me another request. don't have time to continue. Pros Nice to track what's purchased. Inventory list balances and transaction history are helpful. Cons All the refreshing needed, every time you make a change. Transaction history for the day would be extremely helpful if you could see the pt's name while seeing the history. I tried to print the Trans hx for the day and could not see the pt's name. I removed several columns to be able to print with pt's name and it ended up making columns stretch out rather than being able to view what I was trying to see Review Source Response from Elevate Health Technologies March 7, 2019 Hello Beth, Thank you for taking the time to post a review. I'm sorry you are experiencing difficulty with formatting the reports. I'd love to speak to you to see if I may assist with ease of use. If you have a moment, please give me a call directly 855-662-5252 ext 006 or you may reach me on email @ edyta@arbimed.com. I'd love to see if I can assist with any concerns so that we may earn a 5 star review from you next time. Thank you for using Arbimed Inventory Solutions. VR Verified Reviewer Practice Manager Medical Practice Used the software for: Less than 6 months ### "User Friendly" May 29, 2018 5.0 Ease of inventory control from the ordering, receiving and dispensing process! Pros Receiving and Dispensing of inventory. I like that your entire order is on one line and you can receiving what came and hold on what didn't (if something was back ordered, which that happens alot!) I also appreciate being able to look up what was received and what is left in inventory at a glance! Cons So far everything is great. The customer support is also great. In the beginning I had a few questions, but my Sales Rep, was right there the entire time! (this isn't a con but I had to fill the spot :) Review Source Response from Elevate Health Technologies June 15, 2018 Hello, We appreciate the positive words about our software; we have worked hard to create a great inventory management system and it helps to hear that you find it easy to use. We continue to focus on improving ArbiMed based on user feedback since our customers are important to us. Thanks for your business and taking the time to share your user experience. ArbiMed Team CK Carole K. Accounting Supervisor Hospital & Health Care Used the software for: 6-12 months ### "Easy to use inventory system" February 15, 2019 5.0 We were looking for a simple to use inventory system with an easy interface that any of our staff members could use. ArbiMed fitted all our needs. That fact that it is flexible and does not have a steep learning curve has meant that even the least computer savvy staff member can easily scan items out. Entering new items and adjusting the count is also quick and simple to do. The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had. Pros The software is used by multiple people in our clinic. The system is easy to navigate and does not take long to learn. It is flexible and we have been able to create our own custom items with no difficulty. As we are out of the USA we do not use all the features that are offered, so being able to tweak it to fit our needs has been invaluable. Cons I have no complaints, the system works very well for us. Review Source Response from Elevate Health Technologies February 19, 2019 Carole, We are thrilled you are enjoying our inventory management software. We appreciate your business and value your opinion. Thank you kindly for taking the time to write such a wonderful review, we appreciate it ! We look forward to a long business relationship and helping your business stay efficient and your inventory accurate. LK Lisa K. Financial Operations Hospital & Health Care Used the software for: 2+ years ### "Excellent Product" September 16, 2020 5.0 We have been using this software for a little over 2 years. There have been major improvements over that time and the Arbimed team has been very receptive to our needs. This software has become a key part of our warehouse and inventory management process! Pros This software is relatively easy to use and to onboard for new teams. It has become an integral part of our processes. The dev team and \[SENSITIVE CONTENT HIDDEN\] are WONDERFUL! Cons Overall, I would like more flexibility in reporting and the data that can be exported - but the team has made huge strides over the last year and I know that more improvements are coming! Review Source VB Valerie B. PSR Supervisor Hospital & Health Care Used the software for: 2+ years ### "User Friendly Inventory Software" September 18, 2024 5.0 Pulse is user friendly and a great inventory program Pros Easy to use and very helpful with the inventory Cons When you enter a new patient and you hit save once, if you forget and hit save again and click yes in the next box it makes a double appt. Review Source JM Julie M. operations director Events Services Used the software for: 6-12 months ### "Very satisfied customer! " February 22, 2019 5.0 Solving the guessing work of how much of everything we use and when to restock. Pros User friendly, simple to set up, practical, can be easily customized to a specific location or employee. Cons tough one, but I think having the scanner attached to the computer is my least favorite especially when you have a lot of items to scan. So maybe having a wireless one would be much more sufficient. Review Source Response from Elevate Health Technologies March 4, 2019 Hi Julie, Thank you kindly for the wonderful review. We appreciate your feedback. In regards to the scanner, our system is compatible with several different units. I spoke with the developers and they were confident that the scanner provided at no-charge should be wireless with bluetooth capabilities. Please try to activate the bluetooth capability on your computer and unplug the scanner from the charging cord, it should work. If that doesn't work, you are able to purchase any compatible scanner to make your operation more efficient. We don't sell them but there are several options available online. Feel free to give our customer service number a call if you have any issues. Toll Free @ 1-855-662-5252 Thank you kindly for using Arbimed! TT Tia T. CMA Lead Medical Practice Used the software for: 6-12 months ### "Inventory" February 15, 2019 3.0 I still have not got the system up and running, currently having a problem with the scanner and my I-pad. I have called and e-mailed to get help and not received any help yet . If this software really does what I was told it would it will be a great fit, but I haven’t seen great things yet. Pros The report options. I have not been able to use the system entirely yet. Cons The bar scanner doesn’t have the capability of scanning all UPC codes. It doesn’t always recognize the codes that are put in, but I find the item in the inventory list and the code is correct. I have a hard time reaching any customer support. Review Source Response from Elevate Health Technologies February 19, 2019 Tia, Thank you for taking the time to post a review and provide us with your valuable feedback. I'm sorry you are having a difficult time reaching our customer support team and experiencing issues with scanning. We strive to provide our customers with exceptional service, as such, I have escalated your issue to our development team and advised management of your challenges with support. Someone will be in touch to discuss a resolution. Thank you for your business and opportunity to improve your experience. KP Kelsey P. Retinal Technician/photographer Health, Wellness and Fitness Used the software for: 6-12 months ### "Arbimed review Scranton PA" February 16, 2019 4.0 I find arbimed pretty easy to figure out all around but I feel like there is more than I know regarding the Inventory website and also little tweaks that could be fixed along the way ! Pros I like that it is similar to the software that we have worked with before and that it helps keep our office drug inventory in order. Cons I don’t like that with new patients we have to type in so much information because we are not yet linked. Also if any of our techs forget to scan a drug in and we don’t realize until later we have to then transfer that drug to the satellite office, scan the drug, and then go back to change the date. Review Source Response from Elevate Health Technologies February 19, 2019 Kelsey, Thank you kindly for taking the time to provide a review and valuable feed back. We appreciate your business and strive to provide you with the best inventory management experience. Your improvement suggestions have been sent over to our development team and as soon as we have a resolution someone will be in touch. Thank you again for the opportunity to improve your experience with Arbimed. DT Doug T. VP Supply Chain Hospital & Health Care Used the software for: 2+ years ### "Stone Clinical Labs" September 18, 2020 5.0 I have enjoyed working with the people at Arbimed as they seem committed to providing the best possible user experience. Pros The team at Arbimed has been great at working with our business to help us manage our inventory the way we need it. Led by \[SENSITIVE CONTENT HIDDEN\], Arbimed's service is second to none. Cons I would like it if the reporting functions were easier to use and more robust. Review Source LC Layne C. Network Systems Senior Engineer Medical Practice Used the software for: 6-12 months ### "Load Times" February 22, 2019 3.0 Great when it works, frustrating when it doesn’t which is too often for me to call it reliable. Pros Ease of use. When it is working it is quick and accurate. Cons It is too intermittent. When it works it’s great but it only works 60-70% of the time. Review Source Response from Elevate Health Technologies March 4, 2019 Layne, Thank you for the opportunity to provide your business with an inventory solution. Likewise, thank you for taking the time to review our product. We appreciate your feedback, it helps us grow. We are consistently working to improve our customer experience, we found that some of the delays and disconnects are a result of challenging internet performance. As such, we are striving to find a 'work around' this improvement opportunity. We love our customers and take great pride in our product. As such, we will continue to do our best to provide a preeminent inventory management solution. Thank you again, we hope your current and future Arbimed experience will result in a 5 Star review. . LH Lynn H. Care Coorinator Hospital & Health Care Used the software for: 6-12 months ### "The program is ok once you figure out how to upload everything but difficult to use." May 30, 2018 4.0 Pros Software is a central place to keep inventory of medical supplies and equipment. Overall it is an ok program. Cons Uploading inventory is a pain There is no integration to Netsmart as promised Finding inventory after it has been uploaded using the search function is difficult and impossible at times. No Iphone scanning feature Review Source Response from Elevate Health Technologies February 19, 2019 Greetings Lynn, I realize this response is several months after the review. I want to apologize to you if your concern has not been addressed and assist with a resolution. I'm new to Arbimed and I wanted to make certain that your review was addressed and thank you for the opportunity to improve our product and your experience with Arbimed. We value your business and your opinion. We are striving to accommodate all of our customers inventory business needs. As such, I sent your suggestion to our development team to improve the uploading experience, identify a solution for integration with Netsmart and fix the issues with the search function after the items are uploaded. Likewise, I included your suggestion to enable iphone or, rather, mobil scanning feature capabilities. As soon as they respond with a resolution,(or possibly sooner so they can gather some additional information) someone will contact you. Thank you again and I will strive to improve your experience with Arbimed. CB Christina B. Project Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Experience" August 22, 2023 5.0 Pros Integration, Training, and Easy of implementation Cons Length of time to get started and confusion with integration from McKesson Review Source JW Jenna W. Practice Manager Medical Practice Used the software for: 6-12 months ### "Cosmetic Inventory" February 15, 2019 5.0 Pros Arbimed is a great platform to inventory our large supply of cosmetic inventory for multiple office locations and multiple providers. Adding and dispensing new inventory is easy and offers great tools and reporting to keep track of expiring product, sales and projections. Cons At times the program can be buggy and certain features will stop working such as being able to delete a transaction. Review Source Response from Elevate Health Technologies February 21, 2019 Jenna, Thank you for taking the time to review our product and thank you for the improvement feedback. To improve your experience, I sent your comment to the development team so they can take a look at the issue and make sure we address the opportunity to optimize your experience. Thank you for your business! JH Julio H. Site Asmininstrator Hospital & Health Care Used the software for: 2+ years ### "Arbimed customer service" September 16, 2020 5.0 Great software and service. Pros The ability to customize to your company’s needs. Cons No such problems with software. Overall great Review Source AML Anna Marie L. COO Hospital & Health Care Used the software for: Less than 6 months ### "New to ArbiMed Inventory" February 25, 2019 3.0 we are hopeful that Arbimed will be able to help us track our inventory and forecast our needs. Pros The technical support. We like that even though at times we have some technical problems, representative is always available to answer via email or phone call. Cons we are still navigating the system that we hope to be able to solve some of our issues and be on our way to fully integrate our inventory. Review Source Response from Elevate Health Technologies March 4, 2019 Warm Greetings Anna Marie! Thank you for your business and for taking the time to write the review. We look forward to serving all your inventory management needs. We are always striving to improve our service. Please let Kyle know what more he can do to better assist with the software so we can earn a 5 star review. LT Logan T. Inventory Coordinator Logistics and Supply Chain Used the software for: 6-12 months ### "Arbimed" February 22, 2019 4.0 Pros Easy to use and display most of the necessary data. Responsive customer service Cons Minor bugs and glitches when updates are released. Usually solved pretty quickly by rep and his team. Review Source Response from Elevate Health Technologies March 4, 2019 Thank you for taking the time to review our product and thank you for the improvement feedback. Our customers experience with our product is of the utmost importance to us., I sent your comment to the development team so they can take a look at the issue and make sure we address the opportunity to optimize your experience. Thank you for your business! MS Mela S. Project Manager Used the software for: 6-12 months ### "Great innovative software for Hospitals and Clinics" February 1, 2018 5.0 Pros This software is so complete. The ability to trace a product it's great. The way this software handle the inventory so you can create reports its very helpful to reorder the proper quantity of products and predict the demand based on your history. The software is very friendly, easy to use and adaptable. The use of RFID helps a lot to trace a product and to make sure that the patient is going to receive the right treatment. For issues with misplaced products RFID helps a lot too. Cons I really like this software, it is so helpful, I can't think of any cons right now to be honest. It is definitely a great tool for hospitals and clinics that need to improve in their inventory management systems. Review Source Response from Elevate Health Technologies February 1, 2018 Thank you for the great review. We're very happy to help! MT MELANIE T. Office Manager Medical Practice Used the software for: 1-2 years ### "ArbiMed Inventory Review" February 22, 2019 5.0 Pros We use ArbiMed for our vaccine inventory and it allows us to track which vaccines we are in need of ordering. It helps prevent us from running out of our stock. Cons No dislikes at this time. So far the system has been productive for the office. Review Source Response from Elevate Health Technologies February 25, 2019 Melanie , We appreciate you taking the time to write a review. Thank you! We're glad we can assist in making your processes more efficient and your inventory easier to manage and track. KW Kristen W. MA Medical Practice Used the software for: Less than 6 months ### "Hard to start, easy to use" February 19, 2019 4.0 Overall good experiences with the software. The executive is always available to help me which has made things much easier since I didn't get much information from the start at my office. It has been a wonderful learning experience and while I am not responsible for the numbers at th eoffice I'm sure the person in charge will enjoy using those benefits. Pros It's really great to be able to see the inventory from all my offices at the same time, whether just one product or all the products. Cons Tedious to set up, but had great help from the executive. Review Source Response from Elevate Health Technologies February 21, 2019 Kristen, Thank you for taking the time to write the review. We appreciate your feedback, we use this information to improve our customer's utilization process and we always welcome kind words and the opportunity to improve. Warm Regards, Your dedicated, ArbiMed Team! VR Verified Reviewer Medical Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Very hepfull!" May 25, 2021 5.0 It's been helping me a lot, especially to organize my time and the patients. Pros I loved it, it is very easy to use this software, it has all the options that my practice requires, I can organize everything related to my patients in a fast way. I had not found a software as complete as this. Cons Sometimes it takes time to process things, to upload information, but overall its a very good software. Review Source MP Maggie P. Purchasing Coordinator Medical Practice Used the software for: Less than 6 months ### "we have multiple locations and we have been used the software for few months." June 4, 2018 3.0 Pros The layout is simple and easy to use. To change between locations is convenient. lot# and expiration can be added/edit. Cons 1\. functions for inventory count/discrepancies report and invoice records. 2. not enough approval level Review Source Response from Elevate Health Technologies June 15, 2018 Hi Maggie, Thank you for sharing your thoughts with us. We are delighted to hear that you find the software easy to use. We are focusing a significant amount of our energy on improving ArbiMed based on user feedback since our customers are important to us! We appreciate your business and the time you spent on completing the Capterra review, ArbiMed Team RA Rod A. President Used the software for: ### "Completely open and scalable!" November 7, 2015 5.0 After a fairly exhaustive search for an online cloud inventory control solution, we happened upon a real hidden gem. Since contacting ArbiMed, we have had a great experience. We have an inventory solution that is both user friendly and complex enough to handle our unique and individualized requirements. The software development team is user focused and thus changes are always considered and in most instances implemented almost on demand. The customer service team is top notch and always available. Great value at any price. Review Source Response from Elevate Health Technologies February 19, 2019 Rod, Thank you very much for taking the time to write the review! We appreciate your business and value your opinion. We strive to provide our customers with an exceptional experience. If there is anything that we can do to better serve your inventory needs, please feel free to let us know. Thanks again ! JL Jamie L. LPN/Lab Manager Medical Practice Used the software for: Less than 6 months ### "Potential to decrease waste" October 11, 2018 4.0 Pros The feature to be able to set the par level and tell it when to reorder. Cons The limited options for assigning authorization, for example, not being able to allow a user to sign in and scan product back in if it did not end up getting used on the patient because allowing them access to scanning it in allowed them access to other areas such as changing quantities. Review Source Response from Elevate Health Technologies February 19, 2019 Jamie, Thank you for taking the time to provide a review. Your opinion is highly valued by our team and we appreciate the opportunity to improve your inventory management experience. We strive for excellence and want to provide you with exceptional service. We are continually optimizing our software features. I sent your suggestion to our developers so they may implement a authorization hierarchy for users this way, the administrator may assign levels of authority to each user. As soon as we have a solution, someone will reach out to you. Thank you for your business. DD Doug D. COT Medical Practice Used the software for: 6-12 months ### "Arbimed" February 18, 2019 4.0 Very easy to use and awesome customer support!!! Pros Very intuitive and quick software. No delays or slowness in software Cons Some items are mandatory entry that we would like to skip over Review Source Response from Elevate Health Technologies February 21, 2019 Warm Greetings Doug! Thank you for your business and for taking the time to write the review. As we are continuously striving to improve our customers experience, we appreciate your feedback. I shared your 'Con' with our development team. Thank you again! 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