--- title: "talkEHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about talkEHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/140795/MTBC-Practice-Management/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # talkEHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) talkEHR ## What is talkEHR? talkEHR is an intuitive MACRA ready free electronic health records software that is a complete clinical automation solution to seamlessly connect patients, payers, labs, pharmacies, and other stakeholders of the patient journey. Medical Voice Assistant, Artificial Intelligence, and use of Blockchain technology makes our cloud-based talkEHR the perfect choice for solo practice as well as a multi-specialty group. ## What is talkEHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for talkEHR?[Manage this product listing](https://www.g2.com/products/talkehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### talkEHR 4.0 (13) VS. [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $249 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (13) Ease Of Use 4.3 (514) Value For Money 3.5 (11) Value For Money 4.2 (399) Customer Service 3.3 (12) Customer Service 4.2 (446) ## talkEHR alternatives [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.4 (66)](https://www.capterra.com/p/110016/TotalMD/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (117)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (916)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) ## FAQs about talkEHR Overview ### Which roles and teams benefit most from talkEHR? talkEHR is most used by physicians, physician-owners, and medical practice leaders who manage patient records, clinical documentation, and day-to-day care coordination. Administrative staff, patient service representatives, operations coordinators, and IT teams benefit from handling scheduling, patient communications, practice workflows, system support, and operational oversight. Answer based on 13 reviews Overview ### What company size and specific industries is talkEHR built for? talkEHR is designed for healthcare providers, medical practices, clinics, and telehealth services, making it a fit for organizations in the healthcare sector. It is aimed at providers that need EHR support for patient care operations, whether they run a private practice, a clinic, or a telehealth service. Features and Usability ### What are the key features of talkEHR? talkEHR offers appointment scheduling and management, patient intake and records management, charting, and EMR/EHR tools. It also includes billing and invoicing, claims management and scrubbing, e-prescribing, lab integration, patient portal access, reminders, reporting and statistics, and workflow management for medical and primary care practices. Pricing ### How much does it cost and what fees or limitations are included? talkEHR starts at $249 per month per user for the talkPro plan and $299 per month per user for talkCSP. talkPro includes a $995 setup fee, while talkCSP adds PM, EHR, telehealth, eRX, and eClaims with denial and rejection management. Getting Started and Support ### What training and onboarding options does talkEHR offer? talkEHR provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide users through setup and product features, while documentation and videos offer self-paced reference materials for learning and review. Getting Started and Support ### What customer support options does talkEHR offer? talkEHR provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support experiences are not described in reviewer feedback, so no user sentiment about response times or helpfulness can be confirmed from the available data. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) talkEHR supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare providers protect sensitive patient data, maintain accurate and accessible records, and document care efficiently, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Appointment Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar talkEHR 58 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Primary Care: Designed for primary care doctors/facilities. - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Lab Integration: Receive lab results electronically - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 3.5 (11) [View pricing plan details](https://www.capterra.com/p/140795/MTBC-Practice-Management/pricing/) talkPro $249.00 Per User,Per Month It includes: - PM+EHR+Telehealth+eRX Using talkEHR Software - $995 Set up fee - Online Scheduling - Online Patient Charting - Task Section for Office, Lab Results and Encounters - Virtual Medical Assistant (Allison) - MACRA/MIPS Compliant EHR - Documents - Telehealth - Eligibility Verification - Laboratory & Radiology Interfaces (CPOE) - Secure Patient Messaging - Paper Claim Printing (HCFA) - Real-Time Reporting - Appointment Reminder Calls - 24/7 Technical Support - Flu Shot Reminder Calls - talkPHR - talkRx talkCSP $299.00 Per User,Per Month It includes: - PM+EHR+Telehealth+eRX+eClaims - Systematic Denial and Rejection Management - Wellness Visit Reminder Calls talkUltimate Custom Quote Available It includes: - PM+EHR+eRX+RCM Services - Paper Claim Submission - Claim Scrubbing - Full Scale and Proactive Claims Follow-up - Systematic Denial and Rejection Management - 24/7 Billing Support - Dedicated Account Manager - Paper Statements Mailed - Balance Reminder Calls - Patient Help Desk Value for money 3.5 (11) 3.5 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (12) 3.3 Based on 12 reviews ## User reviews Overall rating 4.0 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(1) 3(3) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful CO Coordinador Operaciones Coordinador Operaciones Used the software for: 3-5 years ### "Excelente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 1, 2023 Pros Ease of use Everything on the same page Access patient data in multiple ways (date of birth, last name, first name) Graphical display Access to complaints Remote medical access Safe way to communicate with patients Communicate with other doctors Fax capabilities Easy access to pharmacies. Cons Todas las funciones son excelentes y fáciles de usar. MD MD MD Used the software for: 3-5 years ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 20, 2020 Great Pros Ease of use Everything on the same page Access to patient data via multiple ways (DOB, last name, first name) Viewing charts Access to claims Telemedicine access Secure way to communicate with patients Communicate with other doctors Fax capacity Easy Pharmacy access Cons Nothing seemed to be a problem at this point MD MD MD Used the software for: 3-5 years ### "Software getting worse over time with more bugs accumulating" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 February 18, 2021 Originally used MTBC as a billing company from about 2010 when they installed a different client-server software on our computer locally. They later switched us to a cloud version that worked okay and then forced us to switch to talkEHR which used to work well. I stopped using them for billing because they started to suck at billing and feel married to the talkEHR software as switching would be painful. But bugs are becoming more common and the rate they are fixing them (months) is slower than the rate at which they are appearing. eRx are being sent and not properly recorded in the EHR, false warning messages appear when I create new encounter notes, I can not send patient portal email invites to patients on occasion, and even sending helpdesk messages produces error messages. Then they will call me to say the problem is fixed when it is not fixed so I have to waste more time showing them the same errors. I don't use their televideo as early versions had no chat and no virtual waiting room. I use doxy.me instead as it does not require setup for patients - much easier to use. Pros It used to be free and it used to work without errors for good stretches. Cons Bugs are becoming more frequent and the rate at which they fix them is slower than the rate new bugs are appearing. Client Relations would rather waste time calling me than actually fixing the bugs. Just as the quality of MTBC's billing service dropped over time it seems the quality of their software is also dropping over time. PS Patient service representative Patient service representative Used the software for: Less than 1 year ### "Great EMR program " 5.0 April 3, 2024 Pros I love the dictation options for this softwear Cons The automatic diagnosis predictions are weird sometimes MD MD MD Used the software for: 3-5 years ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2020 Good experience and will be joining soon. Pros Easy to you, smooth work flow, faxes, uploading patient documents, Telehealth, appointments, SSCM, customer support. Cons All the features were excellent and easy to use. MD MD MD Used the software for: 3-5 years ### "Difficult transition from MTBC-WebEHR" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 8, 2020 We were pretty happy with the prior MTBC product, had to switch to Talk EHR. Really a disaster. Extraordinarily slow; we upgraded all of our computer, etc., with only minor improvement. Spend more time watching the wheel spin than we do seeing patients. We do many of our visits on paper and scan them in. Tech support is completely worthless. I don't even talk to them anymore after spending far to much time arguing with complete idiots who insist a problem is fixed, while being unwillingly to look at the evidence that shows it is not. Escalating the issues didn't help at all. Will be switching to some alternative once I've vetted some products. Really disappointing, we'd been with MTBC for 13 years, will never use them again. Pros Built-in voice dictation. Would like it better if it actually worked. I really don't like ANYTHING about TalkEHR. Cons Way too slow. So slow it is unusable much of the time. Far too many mouse clicks. Many modules completely nonfunctional--templates don't work, etc. Multiple glitches in almost every component of the EHR, and they never get fixed. Technical support is worse than completely useless. eRx is so excruciatingly slow it's painful. Takes most of a 20 minute visit just sending a handful of Rx, so the documentation is often put in hours later. Templates don't work, dictation is variable in its usefulness. No health maintenance module. EVERYTHING with this stupid system requires a workaround. Telemed system doesn't work at all. We use Viber as a bolt-on instead. Billing support has deteriorated significantly over the past couple of years as well. Company higher-ups make lots of promises but don't fix anything. MD MD MD Used the software for: 3-5 years ### "talkEHR Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 overall It's been very helpful to manage our work. Pros Very easy to use and it is very professional and help us a lot to manage our office work. Cons It almost everything for our practice work. PR President President Used the software for: Less than 1 year ### "Awful experience with their billing service." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 9, 2018 Hired them to do our PT billing. It was nothing short of a disaster, felt like a beta-tester or guinea pig the entire time. Had to walk them, the billing company, through how to properly bill worker's compensation. Had literally 32 medicare bills denied on the grounds that the claims were improperly filed whether it be because they didn't scrub for g-codes or applied the wrong modifiers or used the wrong form. They mean well and are nice people but the experience and communication is just not there. Pros They were receptive to feedback, but read below to find out why. Cons They literally did not know how to do the one thing we hired them -- medical billing. Automation was always full of errors and bugs, with their rule based system always scrubbing bills the wrong way. Tech support was not in the US, took sometimes weeks to respond, and often had zero solutions other than for us to keep waiting. OW Owner/physician Owner/physician Used the software for: 1-3 years ### "Company abandoned practice" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 1, 2023 Sketchy then horrible. Pros It had been free with basic functions for my low volume practice. Cons Process for activity not always immediately intuitive. Company shut down free service suddenly without warning with sudden loss of access to contained data pending "team review" after which download of data in PDF to be expected((review to have started TEN DAYS AGO with no response yet. PH Physician Physician Used the software for: Less than 1 year ### "TalkEHR is cutting edge EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2020 My overall experience is very positive and I would recommend it to any physician or medical clinic. Pros The features I like the most are the ePrescribe, including control substances, and telemedicine component. Cons We initially had problems with the ePrescribe, but tech support was on it and stayed with it until it was resolved. [View all Reviews](https://www.capterra.com/p/140795/MTBC-Practice-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.