# ToucanTech Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ToucanTech Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more. Source: https://www.capterra.com/p/140805/ToucanTech --- # ToucanTech Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ToucanTech ## What is ToucanTech? ToucanTech is all-in-one alumni software, used by more than 400 schools, universities, and foundations across 30 countries. It brings your alumni database, website or private portal, email, events, and fundraising into one connected platform — so every interaction updates a single record. Built for alumni offices and development teams, ToucanTech replaces the disconnected tools most teams rely on, accelerated by AI-enabled workflows that cut daily admin. Reconnect lost alumni, grow engagement with news, directories, and networking, and track giving from first gift to major donor. The result is one source of truth for every alumnus, donor, and supporter: accurate records, personalized communications, and clear reporting on what's working. ToucanTech securely manages $4.5 billion in donation data and processes over $13 million in online payments a year. ## What is ToucanTech used for? [Alumni Management](https://www.capterra.com/alumni-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 151 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $8000 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Association Management / 2025 - Community / 2025 - Membership Management / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... - Admissions / 2025 - Association Management / 2025 - Community / 2025 - Content Management / 2025 - Data Management / 2025 - Donation Management / 2025 - Email Management / 2025 - Event Management / 2025 - Fundraising / 2025 - Membership Management / 2025 - Online CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... - Content Management / 2025 - Email Management / 2025 - Online CRM / 2025 ## ToucanTech alternatives Highest Rated [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140805/ToucanTech/alternatives/) ## FAQs about ToucanTech Overview ### What problems does ToucanTech solve? ToucanTech helps school development, alumni relations, and fundraising teams replace disconnected databases, email tools, event systems, and websites with one hub. It solves scattered constituent data, manual record updates, time-consuming reporting, and weak community engagement, helping small teams manage alumni communications, events, donations, mentoring, and donor pipelines more efficiently. Answer based on 134 reviews Overview ### Which roles and teams benefit most from ToucanTech? ToucanTech is most used by development, advancement, and alumni relations teams that manage fundraising, donor records, and community engagement. Development directors and managers use it to track campaigns and relationships, while alumni coordinators, administrators, and operations leaders rely on it to organize communications, events, databases, and stakeholder engagement. Answer based on 151 reviews Overview ### What company size and industries is ToucanTech built for? ToucanTech is used mainly by small businesses at 57%, with Education Management representing 77% of reviewers. It serves schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations, with additional use among midsize businesses at 39%, plus smaller shares in Fund-Raising at 6% and Primary/Secondary Education at 5%. Answer based on 151 reviews Features and Usability ### What are the key features of ToucanTech? ToucanTech includes core alumni management and CRM tools like a contact database, member portal, and activity tracking, plus fundraising features such as donation management and campaign tracking. Differentiating features include website management, email marketing, event management, reporting and filters, and third-party integrations that connect community engagement with back-office records. Answer based on 97 reviews Pricing ### How much does it cost and what fees or limitations are included? ToucanTech starts at $8,000 per year for the Core plan, a flat-rate package with CRM, database, website, events, fundraising, memberships, and a mobile app. Reviewers often call it keenly priced and good value, though some say it can strain small budgets; one noted extra modules were added at no extra cost. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does ToucanTech integrate with? ToucanTech integrates with 10 third-party tools, with reviewer-confirmed connections to Stripe, GoCardless, and SDS Management. Official integrations also include PayPal, Xero, iSAMS, and TASS. These cover payments and billing, accounting, school management systems, and digital archive workflows used by alumni, membership, and fundraising teams. Answer based on 37 reviews Getting Started and Support ### How easy is it to onboard and train a team on ToucanTech? ToucanTech offers in-person training, live online sessions, webinars, videos, and documentation, with recorded sessions and responsive helpdesk support. Reviewers say nontechnical users can get started quickly with basic tasks, while admins and teams learning deeper features, platform terminology, or staff training need more time and ongoing practice. Answer based on 22 reviews Getting Started and Support ### What customer support options does ToucanTech offer, and how do users rate the experience? ToucanTech offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, patient, and helpful, with strong onboarding, training, and problem resolution. Some note a learning curve and say certain help guides could be more detailed for advanced tasks. Answer based on 97 reviews Features ### What features does ToucanTech offer? ToucanTech covers alumni management, communications, events, fundraising, reporting, and community portals in one platform. Schools, alumni teams, and development offices often find the feature set broad and practical, especially for engagement and database work, though some advanced tools take time to learn and a few design details feel less intuitive. Answer based on 42 reviews ## Who uses ToucanTech? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 134 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 134 reviews Administrative 26% Administrative 26% Education & Learning 19% Marketing 14% Sales & Business Development 9% Others 32% Top industries Based on 134 reviews Education Management 84% Primary/Secondary Education 7% Non-Profit Organization Management 4% Fund-Raising 3% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Membership Management 4.8 (33) 69.70% of 33 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Member Directory 4.7 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Event Management 4.6 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Payment Processing 4.7 (23) 65.22% of 23 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Data Import/Export 4.5 (21) 80.95% of 21 reviewers that rated this feature as important or highly important Import and export data to and from software applications Member Database 4.8 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members ToucanTech 150 features An @mention is a way to tag or notify a specific person about a message/post Regulate who can view information within the system Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements Handle the registration and admission process for existing and new students A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools that help educational institutions or fundraising organizations connect with alumni Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and send invoices or bills to customers Allows users to publish blogs on social site Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Build, track, and maintain relationships with candidates Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Enable students, customers or employees to engage with each other in a particular space online or offline Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Supports common databases such as MySQL and Oracle Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track/record financial donations made by members, along with the issuance of tax receipts/documents Track and view detailed financial donation history made by contacts and members Search 3rd party databases to identify potential donors Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Track collected or paid charges for services performed or access granted Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Find & retrieve relevant data or documents Designed for alumni organizations and associations Software specialized for non-profit organizations Primarily serving churches and religious organizations Designed for events that occur online Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Organize and edit a group of people's policy and members Curating an intentional list of prospective guests as per relative interests to achieve specific goals. The creation, development, and sharing of potentially innovative new ideas Organize, prioritize, and manage incoming communications Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Software designed for kindergarten through 12th grade schools Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Manage contacts across multiple mailing lists Ability to chat online in real time Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Access the system via a mobile application Ability to make a donation from a mobile device/app Controls/tools to moderate the session Manage and support multiple languages Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Create and update newsletter content to increase engagement Online calendar of upcoming events/activities viewable to members and visitors Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Tools designed to streamline the process of lead generation and management for sales teams Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Set & manage permission levels based on user roles and restrict access to only authorized individuals Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Organize members and schedule recurring small group meetings Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Edit text as needed Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Track visitors and purpose of visits Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (151) 4.7 Based on 151 reviews ## Pricing Value for money 4.8 (140) [View pricing plan details](https://www.capterra.com/p/140805/ToucanTech/pricing/) Core $8,000 Flat Rate,Per Year It includes: - Website - CRM - Database - Memberships Management - Event Management - Email Engine - Careers and Mentoring Module - Fundraising Module - Mobile App Value for money 4.8 (140) 4.8 Based on 140 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (148) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (148) 4.9 Based on 148 reviews ## User reviews Overall rating 4.9 Based on 151 reviews Filter by rating 5(138) 4(11) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Ellen L. Alumni Engagement and Projects Officer Education Management ### "Great platform and great team behind it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2026 Pros My experience with ToucanTech has been that it is reliable, easy to use, and well supported. The customer support team have been a standout throughout implementation and ongoing use. Cons Our original payment platform wasn’t compatible, however once we were set up on a supported option everything has worked well. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing ToucanTech Better value for money and a better fit for our institution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gareth D. Director of Foundation Education Management ### "A brilliant all-in-one solution for any alumni and fundraising function" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2026 ToucanTech has been pivotal to the success of Hurt's mission in connecting with alumni and others linked to our school. It enables us to communicate efficiently and effectively with our database, track emails and ensure accuracy of information. We use the platform for all event management, and have found the process of organising various reunions and dinners, and managing payments, seamless and reassuring for the user. One of the missions of our office is to raise money for bursaries - ToucanTech has been central to this and we can proudly say that due to this effective and efficient MIS, more pupils now are attending Hurst on bursaries. Above all, this system, and the support that ToucanTech give, is exceptional and we couldn't recommend them highly enough. Pros Ease of use, back-room support, simplicity for posting news items, security of information, website interface, value for money in terms of the huge range of operations that it can undertake. A positive experience for the user. Cons Nothing - any suggestions for support or changes are actioned quickly and we feel that the company not only listens to its users, but actively goes out to harness feedback to improve the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harriet A. Senior Development Manager Education Management ### "Would thoroughly recommend." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 The onboarding was very detailed and the team were very supportive. We had a lot of training before we went live and again once we had started using it which helped immensely. The team are always on hand if there is a query and \[sensitive content hidden\] is brilliant at sending loom videos which visually shows how to do certain tasks. There is a lot of schools using ToucanTech so there is an instant network of users to tap into and learn from. Pros The software is user friendly, logical and easy to navigate. We use the reporting wizard a lot and there is so much information you can get out of the database. The customer support is amazing and they get back to you very quickly if there is a query. The event management side is so much better than our last database with alumni and parents being able to book straight onto an event. Cons There is so much information held within the database that it took a while to find out where it was in order to run the correct report. Once you are used to the navigation then the reporting is much easier. Switched from [Access Charity CRM](https://www.capterra.com/p/10005517/Access-Charity-CRM/) Additional features were required which our other database couldn't do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jo F. Alumni Officer and Development Advisor Education Management ### "You CAN with TouCAN!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2025 Our experience has been positive, and we would be happy to refer Toucan Tech to other users. We are yet to experience the full scope of the product, but we are excited about our growing connections with our alumni and donors. Pros Customer support has been fantastic. In particular \[sensitive content hidden\] has been exemplary in his understanding of our creative needs and considered in his design approach which is reflective in the quality of the site we now have to gone live with. His attention to detail is next level and we are excited about what comes next. Cons Initially putting our alumni and giving site together had its challenges, but these were soon addressed with Support teams and Account Managers. A huge thank you to the team! Switched from [TASS](https://www.capterra.com/p/215745/TASS/) Challenges in extracting data and limited CRM features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Development Assistant Education Management ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 1, 2025 Pros ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community. The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive. It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease. Cons I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB alexa b. Director of Development and Alumni Relations Education Management ### "School partner review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 23, 2025 good client support, trusted partner for our needs. Would like enhancement of fundraising area, this could be more intuitive and deliver better reporting insights/prospect tracking Pros insights on contact activity, ease of tracking email activity. Mass mailing, donation and Gift Aid syncing Cons basic nature of prospect development area still needs work Switched from [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/) Front end interface, disappointed with provider Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nick S. Head of Development Education Management ### "Thank you from Churcher's College" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 Excellent. Transformational. Happier team. Pros Great product, ease of use, 1 stop-shop solution, customer service - they are a great team with a strong set of values! Cons Some functionality changes we would prefer to be made more quickly but we appreciate that there is always a lot to do. Switched from [InTouch CRM](https://www.capterra.com/p/124044/InTouch/) Difficulty using product. Small team. CRM yet to be set up - timing was good. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reasons for choosing ToucanTech 1 stop-shop. Price. Cultural fit. Word of mouth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Richard W. Director of Development Education Management ### "ToucanTech review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2024 We have been really impressed with the level of customer service - ToucanTech colleagues are always very prompt replying to queries and resolving any issues. They show a genuine interest in the School, even coming to visit as part of our onboarding process. The system is very easy to use and suits small teams like ours, with colleagues needing to wear multiple hats. ToucanTech also do great notebooks! Pros The best thing about ToucanTech is having a back end fundraising and alumni CRM linked to a website / portal in the front end. This makes it easy for our community to engage with our School, and it is great for us as a small Development team, as it minimises data entry. It is fantastic to have events, email and donation functions built into the product - this means we are just using one system for all our fundraising and alumni needs. The filtering and reporting functions are very easy to use, and the email sync saves many hours manually uploading emails. Cons The Wonde API hasn't quite worked for us in our first year, but we are working together with ToucanTech to resolve this. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reasons for choosing ToucanTech The biggest reason was the front end website / portal talking to the back end CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. M- Margarita -. \- Education Management ### "Toucan Tech " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2024 Happy with Toucan Tech because it addresses a lot of the things we need in an alumni database. It allows us to store different types of information to help us get a better profile of our records. Staff are also helpful and responsive. Pros Its features are intuitive and user-friendly. It handles all our alumni database needs. Cons Can't think of anything at the moment. I appreciate that if there are certain things we can't do at the moment, it is included for consideration for future development updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Caroline S. Alumni Relations and Development Officer Education Management ### "Great product well supported by the staff team." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 21, 2024 Really positive- supportive and friendly support team. Pros Quick response by the support team to queries. Combination and range of functions- data management and community platform especially. Cons Advanced Filters- it can take a while to set up a filter and I'm not convinced it pulls up all the relevant records. Feels like there's a lot of room for user-error. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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