Businessolver

Benefitsolver

2 / 5 3 reviews

Who Uses This Software?

Businessolver supports clients across all market segments; we do not target any one market segment over another. We have a defined support model to meet the varying needs of each market segment.


Average Ratings

3 Reviews
  • 2 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Businessolver
  • businessolver.com
  • Founded 1998
  • United States

About Benefitsolver

Businessolver is the creator of Benefitsolver, a cloud-based, single-source, SaaS platform which provides a superior benefits administration solution. Our total benefits enrollment system is intuitive and easy to use, providing your employees with the tools and resources they need to connect to the right benefits at the right time. Meanwhile, our rules-based configuration and robust administrator tools give you the power and flexibility you need to support your complex benefits program.


Benefitsolver Features

  • Claims Management
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • For Brokers
  • For Employers
  • FSA Administration
  • Health Insurance Administration
  • HIPAA Compliant
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal

Benefitsolver Reviews Recently Reviewed!

I'm an employee from a company that uses Business Solver

May 04, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: They are very rude and unprofessional. I spoke to a customer rep about an invoice and she was very rude! I would have put a zero for customer support.

Cons: I've had different companies and this is the worst! You call them up and it feels like they are bothered by your call and want to get you off the phone if they don't like what they hear. They are very unhelpful when you need help.

Overall: Software was good, customer service ruins it for you!

Such great help!

Apr 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I had to call the hotline number and they were able to process my request quickly. They didn't keep me lingering on the phone and just wanted to say how pleasant my conversation with Sara was. She was so knowledgeable and quick to help.

Buyer Beware.

Dec 02, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: Dreadful
I think this is a fraudulent outfit. You send them payment but it never makes it to the insurance company. Wondering if they do this to everyone or just random people