Coconut Calendar

Coconut Calendar

3 / 5 1 review

Who Uses This Software?

Coconut Calendar is appointment scheduling built for enterprise. We have partnered with national brands such as TELUS, London Drugs and Jackson Hewitt.


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Coconut Calendar
  • coconutcalendar.com
  • Founded 2007
  • Canada

About Coconut Calendar

Coconut provides an enterprise appointment scheduling solution that redefines how customers interact with organizations, while maintaining unparalleled levels of security and compliance. Born out of a need for a real-time, easily adopted, scheduling solution, Coconut is now used by many of the worlds largest firms. Since its founding in 2011, it has quickly become the leading appointment scheduling platform that modernizes the customer experience and increases business results.


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Coconut Calendar Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

Coconut Calendar Reviews Recently Reviewed!

Not 100% reliable

Jul 10, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the layout of the schedule, ease of use for both us and clients, fair value, holding credit cards for appointments

Cons: Sometimes clients don't get their reminder, sometimes the credit card can't be charged for a no-show with Stripe, the program doesn't work with Safari browser/clients complain they can't book online, you only get 1 reminder sent out, now I get an error message when booking if the program is on too long, clients complain they have to keep putting in their cc# for every service they book

Vendor Response

by Coconut Calendar on July 10, 2017

Hi Jennifer, Thanks for taking the time to leave a review, we appreciate the feedback, as we are always working to improve the tool. We are happy to hear you like the layout and ease of use, but are sorry to hear about your unfortunate experience with some of the features. I can acknowledge we are currently working on some of the issues you mentioned. Additionally, we will be launching the ability to send out multiple reminders shortly, so please keep an eye out for that. If you would like to discuss further, please give us a call at 1-888-257-1309.