# Page 3 | Cheqroom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Cheqroom the right Maintenance Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140824/CHEQROOM/reviews --- Cheqroom 4.6 (128) [View alternatives](https://www.capterra.com/p/140824/CHEQROOM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Cheqroom ## Showing most helpful reviews Showing 51-75 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kaitlyn B. Creative Media Manager/Producer Marketing and Advertising Used the software for: Less than 6 months ### "CHEQROOM is a great tool for accountability and knowledge amongst teammates and organizations." March 29, 2018 4.0 Aside from fulfilling an audit requirement, we now have a process in place for equipment tracking and management that is working out very well for us. In reflection, we're quite lucky that the auditors saw the need for more accountability and specificity regarding our departmentally purchased gear. We know when to plan for shoots around other team members and their production schedules. We know what gear is available. And we now have an up to date log of the status of our gear, with the ability to flag a particular item when repair, replacement, or cleaning is necessary. CHEQROOM has created a greater sense of accountability, responsibility, and knowledge amongst our team and the broader institution. Pros CHEQROOM's scanning software is incredible. When utilizing the scan function for simple check out/check in or equipment it is executed with ease and speed. The log that that then generates on our profile is a great tool for accountability and insight. It's also a great resource for keeping up to date with equipment upkeep, i.e. repairs, replacements, and general cleaning. Cons The set-up and functionality is very easy when you're first getting started within CHEQROOM. However, we sometimes have difficulty with the ease of use when manually checking out/reserving items on the desktop. Specifically in compiling the list of items/kits for check out/reservation. The process isn't as intuitive as one would imagine. It appears to be a design issue. With some clarifying of information that is displayed on the screen I imagine this could be remedied fairly easily. Review Source Response from Cheqroom June 13, 2018 Hey Kaitlyn, Thank you for reviewing CHEQROOM and glad to hear it has been helping you and your team a lot. We really appreciate your thoughts! I'd like to learn more about your struggles when manually checking out items and what information could be useful there. Could you perhaps send me a message at mathilde@cheqroom.com so we can come up with a solution? Thanks so much and talk soon! - Mathilde LH Leslie H. PR manager Public Relations and Communications Used the software for: Less than 6 months ### "Easy to setup the workplace, lot of customization option, very friendly customer support." June 16, 2018 5.0 Product tracking, and we have no lost demo equipment, scheduling. Pros It has an extremely easy to use workplace. If you would like to track demo requirements, this is the best solution for it. It sends e-mail to the contact person about the check-out/check-in, you can schedule the units easily and it picks up the product image from the web. So you can clearly identify it. The mobile application is also easy to use. With the QR code support, we don't need any special hardware on field. Cons Right now, they have no domain customization, so the partners gets Cheqroom's e-mail, instead of my organization (can be good, can be not - depending the business). I need some usage right customization/separation, but overall, I can't tell any cons. Oh, I can. It doesn't supports Brother label printer. We have one from that brand, and it will be easier if I can print the labels directly. But I can live together with this... Review Source Response from Cheqroom June 19, 2018 Hi Leslie, Hope you're doing well and thank you so much for leaving this nice review! Glad to hear you've been enjoying CHEQROOM so far :) I understand you'd like to see domain customization and it's actually something we'll be working on soon. Feel free to vote on it here: https://trello.com/b/ac4ua5Jn/cheqroom-public-product-roadmap I'll also put your name next to this request and also next to the one about the user right customization, so you'll get notified when it has been implemented! Let me know if there's anything else I could help you with. Cheers! Mathilde SD Scott D. Supervisor Public Safety Used the software for: 1-2 years ### "review" May 29, 2020 5.0 Pros Ease of use. Easy to track our tool inventory on a daily basis. Cons Could be a little easier to extend the length of time a product is out. Also checking out inventory can a little confusing sometimes from the app. Easier to do on the computer as it doenst always show all of the tools listed in inventory Review Source Response from Cheqroom June 2, 2020 Hi Scott, Thanks for taking the time to review CHEQROOM. Happy to read that you like the ease of use and that it makes your inventory tracking smoother. Did you know we recently published a video on how to check out inventory with the mobile app? Might be handy for you: video.cheqroom.com/how-to-do-check-outs If you have any other questions, CS will be happy to help you. All the best - Charlotte VR Verified Reviewer Senior Producer Media Production Used the software for: 2+ years ### "Solid equipment management system" May 26, 2020 5.0 Pros Once you get the hang of Cheqroom, it's easy to navigate and see existing reservations and available gear. There is a ton of functionality hidden within. I appreciate the emailed reminders as well. Cons There are a few extra steps to take to book gear that slow down the process and leave some members of our team without a fully-checked-out reservation. Some of the UX could be more user-friendly and takes some getting used to. Review Source Response from Cheqroom May 28, 2020 Hi, Thanks for taking the time to review CHEQROOM. We're happy to hear that everything is going well for you. If you'd like to know more about more of "hidden functionalities" ;-), hop on one of our weekly webinars (cheqroom.com/webinars) or find us on YouTube as our channel is full of handy videos. Feel free to get in touch with CS to discuss the slow booking process as I'm sure they'll have some tips for you. Cheers - Charlotte RT Ricky T. Professor Higher Education Used the software for: 6-12 months ### "Easy to use. Very functional. " March 30, 2018 5.0 the BIGGEST benefit is that we've moved from a paper-and-pencil check out system to something that students can access on their phones wherever they are. Accessibility 24/7 is the BIGGEST BENEFIT. Pros We were able to have every student who needs to reserve video equipment access Cheqroom. It was extremely easy for everyone to use. Students access Cheqroom on their smartphones. We also have set up an iPad reservation station where students can use Cheqroom near where the video equipment lies, for easy check-out and check-in. I especially like that students must use Cheqroom when they return the equipment. Cons I've not had any problems with the software. It is extremely easy to use. We have around 70 students using Cheqroom, and -- so far -- no one has had any problems/issues with the program. Review Source Response from Cheqroom April 7, 2018 Hi Ricky, Wow! Thanks so much for such a great review! Glad that you and your students enjoy our app so much -- stay tuned for the upcoming features! Let us know if you have suggestions or if you run into any issue, we're always here for you! -- Katalin KP Kevin P. Assistant Director Education Management Used the software for: 2+ years ### "Great Value!" May 21, 2020 5.0 Customer service is responsive and always pleasant. Pros The features are similar to other products that are 5 times the cost. Cons does not have some of the features that more expensive systems have. Reason for choosing Cheqroom Cheqroom had the best Price for features contained in system. Review Source Response from Cheqroom May 28, 2020 Hi Kevin, Thank you for taking the time to review CHEQROOM. Don't hesitate to share specific feature requests with our customer success team :-) Cheers - Charlotte ZZ Zoe Z. Operations Manager Broadcast Media Used the software for: Less than 6 months ### "Simple, Effective and Easy to Use" June 1, 2020 4.0 Overall, we are very pleased with the Cheqroom software. It fulfils all our needs for the business and is simple and easy to use. I am most impressed with the customer support, over both the online chat box and emails. The team members always go above and beyond to assist you with any issue you have and even when I didn't get the answer I wanted to hear, I was satisfied with their response. Pros Obviously, going through and tagging and entering every piece of equipment was going to be a chore. But, using Cheqroom to do so, was simple and easy. We were looking for a simple piece of software that also has enough features to be worth our time and money, and Cheqroom fulfils all our needs. Cons There are features that our business could use that are missing from the Cheqroom software such as being able to delete an item and enforcing that users have to scan the barcode in order to check-out an item. However, I understand that there will always be features that would be useful to specific businesses and not all these can be fulfilled. The team at Cheqroom have been very satisfactorily answering any questions or requests I have had regarding the software. Review Source BH Brandon H. Operations Telecommunications Used the software for: 6-12 months ### "Brandon 5/26/2020" May 26, 2020 4.0 My overall experience with CHEQROOM is satisfactory. The customer support team is very helpful with our needs and do the best they can to help us customize the interface for our use case. Pros What I like most, is the ease of being able to track company assets. The flags, and custody functions are very helpful for our tracking. Cons What I like the least, is the reporting functions. I feel that the reports are mostly for checking in and out items and we do not really use those functions. Review Source Response from Cheqroom May 28, 2020 Hi Brandon, Thanks for your great review of CHEQROOM. Glad to hear you're finding the flags and custody features so helpful. The CS team will be happy to hear your feedback on their work too. They'll be in touch to further discuss how you'd like to use the reporting functionalities and how we might be able to help. All the best - Charlotte AD Amber D. IT Manager Staffing and Recruiting Used the software for: 1-2 years ### "OK product - poor customer service" March 31, 2021 2.0 Software was minimalist. The service was very spotty since they are based in a different country. Pros When it came time to renew, we saw over a 240% increase in price (without notification). Once we decided that we did not want to renew, I was informed that it “is quite a difficult process to obtain our devices/data”. There is still a likely possibility that they cannot/will not export my data into an excel file meaning I lose everything! That seems extremely odd and not worth it! Cons Unable to obtain data if you decide not to renew. Review Source Matt G. Owner/Videographer Used the software for: 1-2 years ### "Cheqroom has saved us from a lot of headache and made us more oganized!" March 27, 2018 5.0 We are far better organized with our equipment checkin/checkout process! Pros Cheqroom has been great for making sure we aren't double-booking any of our equipment. We are more organized and have a lot fewer issues! Cons It took us a little while to figure out how to best use Cheqroom and how to best tag items vs kits. Review Source Response from Cheqroom March 29, 2018 Matt, Wow! Thank you so much for such a great review. So glad you are enjoying our app -- stay tuned for the upcoming features! :) And as always, let us know if you run into any trouble, we¿re here for you anytime! -Katalin JW Judi W. Managing Partner Construction Used the software for: 6-12 months ### "Equipment Management" April 14, 2021 4.0 CheqRoom has been pretty convenient. While the mobile version is not quite as reliable as the desktop version, it serves it's purpose. We get a lot of use out of it. Pros I Like the feature of the QR code scanning. It completely eliminates the need for paperwork. I can always get through cheqroom quickly versus the time I would spend working on a spreadsheet, otherwise. Plus, it keeps up with everything in realtime so you can not beat the accuracy. Cons The mobile software does not always work as well as the desktop version works. It tends to be a little buggy and just randomly closes. Also, it tends to get irritating that the time on the due date always has to be reset. Review Source JG Jason G. IT Used the software for: 1-2 years ### "Great product. It's brought much needed order to our equipment inventory, and users like it." March 29, 2018 5.0 Pros Good set of features, which covers everything we need it to do. Nice clean interface; users figured it out with little trouble. The team behind it seems motivated and friendly. Cons These are very minor, but two suggestions. 1) Have reservations/checkouts update without having to refresh the page. 2) In the grid view of reservations/checkouts, add a title attribute to the img tags for the thumbnails, so you can hover on them and see the item's name without having to open up the reservation or checkout. Review Source Response from Cheqroom April 7, 2018 Hey Jason, Thanks so much for such a great review! We'll discuss your suggestions; just stay tuned for the upcoming features! :) As always, let us know if we can help you with anything else! -- Katalin DR Danny R. Instructor Higher Education Used the software for: 6-12 months ### "Highly Approachable Inventory Management" May 21, 2020 5.0 In general, getting going was so easy, and I've seen the team add new features regularly. Customer support has been top notch, and our inventory management is so much smoother than it was before. Pros Getting my inventory setup was a breeze, and customer support has been super responsive. Cons My organization is complex, with different internal locations, mixtures of students, faculty, etc. I would like more granular control over availability, hours and reservations by location. Alternatives considered [WebCheckout](https://www.capterra.com/p/123351/WebCheckout/) Reason for choosing Cheqroom Cost/Ease of use/Fit for our organization Review Source Response from Cheqroom May 28, 2020 Hi Danny, Thank you for your great review. Glad to read that your inventory management got so much smoother thanks to CHEQROOM. The customer success team will appreciate your feedback on their work too :) They'll also be happy to help you find a better worklflow for the complexity of your organization. All the best, Charlotte KB Kevin B. Owner Media Production Used the software for: 6-12 months ### "My go-to equipment management platform. " June 2, 2020 5.0 Pros \+ I tagged all my equipment with asset tags, and that saves me a lot of time. When I'm in a hurry, I can easily use the mobile app to check all my equipment in or out. + I also keep my invoices safe with the related equipment. That way, I never need to search. + Since many people are using our equipment, the flagging feature is crucial in our workflow. We can't afford to have broken equipment on set. This feature prevents us from losing time and motivation. Cons \- Some things can be fixed with UX/UI. But once you know it it's fine. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) \- Saves me time - Easier to maintain - Notifications - Mobile app Review Source Response from Cheqroom June 15, 2020 Hi Kevin, Thank you for your review. I'm glad that CHEQROOM helps you save time and keeps you and your team motivated. Cheers! Charlotte AB Alexandra B. Camera Operator and Edit Assistant Used the software for: 1-2 years ### "Not bad, but really wanting more from the software" April 5, 2018 3.0 Pros The ability to schedule reservations is the most useful function. We use this software to keep track of all of our camera gear and we have multiple groups that travel frequently, so the thing we needed the most what the ability to reserve gear without other groups taking it. Cons The kits don't function very well. When you select and item that's in a kit, in the reservation it shows the whole kit then you have to hit the drop down button to figure out it's only one item. Review Source Response from Cheqroom April 12, 2018 Hi Alexandra, we appreciate the feedback! Just wanted to let you know that if you have ever any questions about features and functionality, feel free to reach out to us: we're happy to help! About the kits, when you choose one item that belongs to a kit, a message pops up asking if you'd like the full kit or just the one item. It's true that even though you'd pick one, the picture would still be of the whole kit, but underneath the picture it says how many of the items are in the reservations, and on the right you should see the pictures of only the items that you picked. Hope this helps! - Mathilde KS Karl S. Media Lab Manager Education Management Used the software for: 1-2 years ### "Perfect solution for University Media Gear Rental" March 24, 2017 5.0 We've been using Cheqroom for two years now at a major state university in the US for video gear checkout/rentals for students and faculty. We demoed several solutions for our 200+ piece gear library, and Cheqroom was far and above the best. It's very easy to set up and use, they continually improve the software, and the staff is super responsive to suggestions. I couldn't imagine running my lab without this service. Pros Easy to use Cons Wish I could automatically print out a PDF agreement when I checked out Review Source Response from Cheqroom March 29, 2017 Hi Karl, Thanks for taking the time to review our software! It's words like these that makes our team super proud to have you as a customer and continue to strive to make our tool better. Cheers, Vincent DK David K. Media Technician Used the software for: 6-12 months ### "Exactly what our organization needed. " April 5, 2018 4.0 Pros Ease of use. Very intuitive. Was a breeze to get it setup and runnIng right from the first day. Once all our equipment had been entered into the system we were on our way. Cons Templates are difficult to create. Like a frustrating version of excel. It's just a little buggy at times. I think what would really help would be more in depth instructions. Review Source Response from Cheqroom June 13, 2018 Hi David, Thank you very much for the feedback and I'm glad to hear it was so easy to set it all up! I understand the templates can be a bit tricky to create but we are always happy to help and set them up together! Just shoot us a message of what you'd like to accomplish and we're on it. We've also created a help article on how to edit them: http://help.cheqroom.com/reservations-and-check-outs/generating-pdf-documents Hope this helps! All the best - Mathilde CM Clayton M. Equipment Coordinator Construction Used the software for: 6-12 months ### "Cheqroom Review" May 21, 2020 5.0 Cheqroom has made the company's and my life much easier. i would recommend this app to any other company needing a program like this. Pros Software makes tracking equipment very easy and quick. The program is appealing, and user friendly. Cons Some minor glitches when searching equipment, locations, etc. Refreshing or logging out and back in corrects the issue. Review Source Response from Cheqroom May 28, 2020 Hey Clayton, Waw! Thanks for the 5 stars and 10/10 review . It's really nice to read that CHEQROOM has made your life easier. The customer success team will get in touch with you to discuss the glitches you have encountered. Thanks! Charlotte VR Verified Reviewer User Research Operations Lead Internet Used the software for: 6-12 months ### "Easy and intuitive to use. Has fundamentally changed how we manage our equipment" March 29, 2018 5.0 Pros It's intuitive and helps us keep track of our equipment. Since using Cheqroom, we have reduced the amount of loss and improved tracking. Cons I don't like the pop-up in the bottom. It calls attention away from what I want to do and it requires me to close it out every single time. Review Source Response from Cheqroom April 7, 2018 Hey there, Thanks so much for your great review! Glad to hear that we could help you improve your tracking and reduced the loss! Stay tuned for the upcoming features! As always, let us know if we can assist you with anything else. Thanks, Katalin LM Luis M. Academic Program Specialist Education Management Used the software for: Less than 6 months ### "Cheqroom is the answer to our equipment needs. " March 29, 2018 5.0 A more organized office suite! Pros One of the best things about Cheqroom is their user friendly design. My department has over 40 faculty members of various proficiencies with technology. Cheqroom is an easy to use software that ALL faculty members could use. Setting up an account takes less that 2 minutes and using the software is as intuitive as can be. The fact that we can have unlimited users means our ever growing office is always covered. Cons I have not encountered any problems with the software as of yet. The only thing I would recommend is including some of the scanning stickers as part of the package so we can test them out without having to invest MORE money. Review Source Response from Cheqroom April 7, 2018 Hey Luis, Thanks for such a great review! You just made our day! :) Stay tuned for the new packages and features -- and as always let us know if there is anything else we can do for you and your students. Cheers! Katalin CN Chris N. IT Director Used the software for: 1-2 years ### "Been using it to manage IT equipment checkout and so far it works well." April 5, 2018 5.0 many, it's easy to use and web based. Pros I like that I can quickly and easily reserve equipment for people when I need to and that I can give users the ability to make reservations themselves. Being web based is a major plus. Cons The cost for the product once you get past 50 items is a bit more than i would like, but it get's the job done and i haven't found anything I like more so I suppose it's worth it. Review Source Response from Cheqroom April 25, 2018 Hey Chris, Thanks so much for such a great review! Happy that you're enjoying the app -- stay tuned for the upcoming features! :) Thanks again, Katalin JB Jonathan B. Used the software for: ### "Wonderful Service! " March 7, 2017 5.0 My video production company, Mobile Mod Productions, often sends out company equipment with our team members. We keep a strict schedule and everyone does their best to fill their part. My job is to issue out said equipment (cameras, sound gear, lenses, lighting). This is not an easy feat when we have several crews out at a time handling various jobs. I was becoming bogged down trying to juggle the confusion. Then I came across CHEQROOM and I am beyond grateful I did! Their equipment management software is second to none. The software allows me to have very tidy outline of where and to whom each individual piece of equipment is checked out to. It allows each team member to report, immediately, any malfunctions or repairs the gear may need. We have noticed quite a notable change in our overall maintenance of our gear. I was also able to enhance our deadline completions by utilizing the 'turn-in-your-equipment' warning emails that come along with the service. Any time a piece of equipment's operator was approaching a deadline, they would have a pre-notice of that deadline. This is an all around wonderfully useful tool! I'd highly suggest it to any company that may lend out company equipment to numerous crews! Very user friendly, and though I only needed assistance once, it was the politest costumer service I have ever dealt with. Thanks guys! Review Source Response from Cheqroom March 8, 2017 Hi Jonathan, thanks for your kind words and taking the time to write up a review. Let us know if there's anything else we can help you with. JM Juan M. Technology Support Tech/PC Support Used the software for: Less than 6 months ### "Best Equipment Manager I've ever Used!" March 29, 2018 5.0 Pros The software is intuitive, it helps me keep track of my equipment with ease and accessibility. It is extremity flexible and I have it with me all the time with the iOS App when I get those last minute calls for equipment request. I like that we have equipment in multiple campuses and I get to manage only what's in my campus rather then all the equipment at once. Cons There have been 2 times when I couldn't log in to Cheqroom due to server upgrades on their end, but the downtime was fast. Nothing to worry about. Perhaps I wish it would allow me to do bookings or check-outs in the past, like a day or a week ago. I sometimes forget to create the booking and I setup the equipment, but I still want to add the booking to track the equipment and for future justification of equipment and numbers. Review Source Response from Cheqroom April 7, 2018 Hey Juan, Wow! Thanks so much for such a great review! We're happy that you're enjoying our app -- stay tuned for the upcoming features. :) As always, let us know if we can help you with anything else. -- Katalin RR Ryan R. Producer Used the software for: 2+ years ### "Very reliable and affordable way to track and inventory equipment." March 30, 2018 4.0 Pros The app makes it easy to pick up and use. Tracking equipment is highly efficient when implemented. Tracking the whereabouts of inventory is a much easier process. Cons More durable stickers. We've had stickers wear off or the QR code fade over a period of use. It would be useful to have a dedicated app that can be downloaded onto a desktop machine. Review Source Response from Cheqroom April 25, 2018 Hey Ryan, Thanks for such a great review! Happy to hear how we could help you improve your process. Did you try our mobile app? We've got brand new and more durable labels -- hope you'll like the new ones better. Sorry to hear about your experience before. Let us know if there is anything we can do for you in the future. Cheers! Katalin DT Dominic T. Camera Operator and Video Editor Used the software for: Less than 6 months ### "Good software and one of the few available out there. Great communication from Chase team. " April 3, 2018 4.0 The ability to track and manage our assets across many projects and people. Better efficiency for other processes in our company. Pros The ability to view all your assets with the touch of a button and pull important info about these items. Cons The search function is not great. If I want to search for a Nikon 24mm lens, then I can't simply type in Nikon 24mm. I am forced to type in "Nikon AF-S Nikkor 24 mm" or whatever official name it has. Most people don't put things like "AF-S" or "Nikkor" in their search. For admin purposes its important for us to name items under their full official name. Review Source Response from Cheqroom June 13, 2018 Hi Dominic, Thank you so much for having taken the time to review CHEQROOM and happy to hear it has improved the efficiency! I also wanted to let you know that we have improved the search function, you can read more about it here: http://help.cheqroom.com/learn-more/advanced-searching-in-cheqroom Hope this solves your problem and if not, feel free to reach out any time! I'd be happy to help and find a solution for you and your team. 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