# Page 5 | Cheqroom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Cheqroom the right Maintenance Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140824/CHEQROOM/reviews --- Cheqroom 4.6 (128) [View alternatives](https://www.capterra.com/p/140824/CHEQROOM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Cheqroom ## Showing most helpful reviews Showing 101-125 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RR Richard R. Chief Marketing Officer Used the software for: Less than 6 months ### "So far, so good" March 29, 2018 4.0 Pros How simple it is to use. The interface is clean, intuitive and helps with day to day operations in managing where all your equipment is. Cons Having to print a different SKU for multiple of the same thing. It'd be nice to be able to have quantities of the same SKU for things like batteries so I can have one label and 20 parts instead of 20 unique labels. Review Source Response from Cheqroom April 26, 2018 Hi Richard! Thank you so much for having taken the time and reviewing CHEQROOM. I understand you'd like to see a quantity option for the same smaller items such as batteries. We have this feature on our roadmap, so feel free to have a look and vote on the ones you'd like to see first. All the best - Mathilde NP Nathan P. Media director Used the software for: Less than 6 months ### "A little confusing at first. But once your rolling it's great. " June 18, 2018 5.0 Pros Nice layout of software. Great that it will connect to photos of the product as you add to your inventory. Cons In selfserve settings you can't see the other booking in calander. Would be awesome if people could change another's on user mode. If something is over due it should come up as a pop up that you select and goes directly to it. Review Source Response from Cheqroom June 21, 2018 Hey Nathan! Thanks for your review! Once customizable user role mode is available, we'll notify you, I noted your name with this request! Feel free to use our automated push notifications to learn about overdue bookings. Hope it can help! Thanks again for your review, we appreciate your thoughts. Warm wishes, Katalin MV Mario V. Equipment Manager Environmental Services Used the software for: Less than 6 months ### "Very Pleased with how easy it is to use." March 29, 2018 5.0 Easier to manage equipment and enable our staff to check out equipment from the field. Pros I like how simple it is to use and how I can track equipment from my phone. I enjoy being able to see all of my equipment with pictures and descriptions when checking out equipment. Cons Could use some more reports, but they seem willing to help out. I would like to see a faster way to check equipment back in, maybe with a swipe. Review Source Response from Cheqroom April 7, 2018 Hey Mario, Wow! Thanks so much for such a great review! Glad that you're enjoying our product -- stay tuned for the upcoming features and reports! As always, let us know if we can help with anything else. -- Katalin MG Michelle G. Regional Field Controller WC Used the software for: Less than 6 months ### "What confuses me is the reservations vs checkout. " June 18, 2018 3.0 Amazing customer service. Pros The clarity and user experience of it all. Creating reservations The APP is a bit difficult to use in the sense that you can't search a barcode and scan it back in by item. Only the item is visible, not the item code. Cons Creating templates is difficult. When I forget to checkout a reservation, I can't keep it on the system. The only option is to delete it which means we don't have the history. When I upload images, it doesn't keep it, I have to upload everytime. The 'recent' function doesn't work properly. Review Source CM Coe M. Used the software for: ### "Finally! A checkout system we can afford!" March 21, 2017 5.0 I work at Fitchburg State University and we have Photo, Film / Video, Graphics and Game Design equipment to check out to more than 700 students. Finding a system that works for us has been a long search but Cheqroom has all the features we need and, the program appears to get upgrades and improvements all the time based on customer feedback. and use. The admin side for importing and updating equipment is super simple and checkout aspect is simple to use for my student workers. There are some features we don't use yet and, some features we would like added but, so far, we are definitely impressed! Cheqroom has drastically improved our ability to inventory our assets and and track equipment locations, use and repairs. Thank you !!! Review Source Response from Cheqroom March 22, 2017 Hi Coe, Thanks for taking the time to write up such a great review. We're thrilled to hear you're enjoying CHEQROOM so much. Cheers, Vincent CF Cecil F. Used the software for: ### "Cheqroom Review" April 10, 2017 4.0 I had a great customer service experience. I contacted our rep and he helped me out with a custom label template. We have a policy in which students must make the equipment request two days prior to pick up. Also, there is not equipment check over the weekend, due to the office being closed. I would like to request an update in which I could customize the system to correlate with our policies. For example, requestors could not schedule a same day pick up. The day of the request and the following day would not be available and, Saturday and Sunday would be un-selectable as well. Review Source Response from Cheqroom April 26, 2018 Hi Cecil! First of all: thank you for having taken the time to review CHEQROOM. It really means a lot. Also, I'm happy to let you know that we are going to implement the business/school hours very soon, so I'll send you a message when it's activated :) All the best - Mathilde EC Eric C. Equipment Manager Used the software for: Less than 6 months ### "Really easy to use and straightforward. Customer support is very responsive to new feature requests." March 29, 2018 4.0 Pros Cheqroom's user interface is a joy to use and easy to learn. All necessary information is right in front of you and easy to parse. Cons Missing some functionality. Check-out process could be improved, but the customer support team is always open to new suggestions and transparent about upcoming features. Review Source Response from Cheqroom April 26, 2018 HI Eric, thank you so much for having taken the time to review CHEQROOM. I'm happy to hear you've been enjoying it so far and feel free to contact us at any time with your questions or thoughts :) All the best- Mathilde RC Ricky C. Technology and Facilities Manager Education Management Used the software for: 6-12 months ### "Good software and is improving" March 21, 2017 4.0 Cheqroom has helped us really start to develop a good process around tracking our equipment rooms assets. Web-based reservations and checkouts have been a great improvement for our college. Cheqroom's support has been helpful as we've started to roll out the software and they are open to feature requests (and following up when they get launched). Review Source Response from Cheqroom March 21, 2017 Hi Ricky, Thanks you so much for your review! We're continually improving our software. Please keep your ideas and feedback coming. Cheers, Vincent VK Victor K. Lead Video Editor Motion Pictures and Film Used the software for: Less than 6 months ### "CHEQROOM was just what I was looking for..." March 21, 2017 5.0 I've been tired of losing and misplacing hard drives, as well as other items we often loan out to freelancers. Cheqroom has helped keep track of what goes where. The phone app makes it really easy to scan and check an item out to someone. Pros The app. Scanning the QR codes makes it easy. Cons I wish I could give custody or a check-out without having an email/phone number and full "contact" for someone. It's been easier as I've built up my contacts, but would love to just use a name and add email or phone number later. Seems it makes me do that first before I can give custody in the app. Review Source Response from Cheqroom March 22, 2017 Hi Victor, So glad to hear you like our software so much! We're definitely working on your suggestion about the full contact info. I'll ping you by email once we have improved it. Cheers, Vincent ML Micah L. Studio Manager Higher Education Used the software for: Less than 6 months ### "While Cheqroom is lacking some core features the overall product is amazing thus far." April 3, 2018 5.0 Pros It is intuitive and well thought out. The features available are well thought out and implemented in a way where the team obviously understands what is needed from an operational perspective. Cons It is lacking some core features we need, many of which are already on the way. For example, a minimum notice period for a user to make a self-booking. Allowing certain users to only access certain items in the inventory as well as metrics on the use of gear. Review Source Response from Cheqroom April 6, 2018 Hey Micah, Thank you so much for such a great review. So glad you are enjoying our app -- stay tuned for the upcoming features! :) Check out our reports and inventory access restriction modules and and as always, let us know if you run into any trouble. We're here for you anytime! -Katalin JD Jeff D. Sales Manager Used the software for: Less than 6 months ### "Getting our assets managed with Cheqroom has been quick and easy. " June 27, 2018 5.0 Quick control of our assets. Pros We're able to see where our equipment is at and who has it at any given point in time. It's also nice when working with multiple locations where the equipment is sent out from. Cons It's not as flexible as I would like, in terms of customizing how certain actions are called. We use this software in a customer facing environment, so it would be nice to have notifications of when a customer is automatically contacted. Review Source Response from Cheqroom July 18, 2018 Hey Jeff, Thanks for your great review and for sharing your thoughts with us. Happy to hear that you got better and faster control of your assets. Let's discuss your customization requests and how we can help with our auto notifications for your customers. Cheers! Katalin jN jennifer N. Ops Director Used the software for: ### "Customer service is exceptional" April 4, 2018 4.0 Pros I like the flexibility I have seen so far, however I am still playing with it that it can be accessed from anywhere. Cons Was just a little bit harder for me to understand without reading the how to instructions. I am adding that it should also have a phone app. Review Source Response from Cheqroom April 13, 2018 Hi Jennifer, Thanks so much for the nice review and feedback. We will be working on instruction videos, plus, you can find our free mobile app in the App Store and on Google Play! Let me know if you have any other questions, I'd be happy to help! - Mathilde MC Michael C. Used the software for: ### "Organized and easy to use" March 21, 2017 5.0 Cheqroom is a great tool for any business to manage inventory, and the amount of information you're able to add to each item makes it easy to keep track of single items. Checkouts are easy, the pdf agreement you can generate helps a lot in keeping track of your business, and the layout of the website is overall user-friendly and good-looking. Review Source Response from Cheqroom March 22, 2017 Hi Michael, Thanks very much for such a great review! We work really hard on making your life as an equipment manager a lot easier. Please let me know if there's anything else we can do to make CHEQROOM even better. Cheers, Vincent GS Gabe S. Curator Photography Used the software for: Less than 6 months ### "Great for large in-house production team" May 26, 2020 5.0 Great! Pros It allows us to manage all the gear across teams effectively and quickly Cons It has a bit of a learning curve to start using Review Source Response from Cheqroom May 28, 2020 Hi Gabe, Thanks for taking the time to review CHEQROOM. If you'd like to learn more about certain features or how to get properly started, hop on one of our weekly webinars (cheqroom.com/webinars). You can also look us up on YouTube as our channel is full of handy how-to videos. And if you have any questions, the CS team is always there to help! Cheers - Charlotte MM Meaghan M. Associate Professor Education Management Used the software for: ### "Solid Product -- Easy to Use" March 21, 2017 5.0 We use Cheqroom in a college environment where about a hundred students are checking out gear on a daily basis. This program is easy to set up and helps us manage our equipment better than anything we've used in the past. I would highly recommend it to an organization of any size who needs to manage gear effectively. Pros Ease of use Simplicity Flexibility Management Options Cons None Review Source Response from Cheqroom March 21, 2017 Wow Meaghan, thanks for the splendid review! Please let me know if there's anything we can do to make your equipment-management life even better :). Cheers, Vincent NH Nathan H. Used the software for: ### "Great product. Still working out the bugs" March 21, 2017 4.0 This is hands down the best reservation software I've ever used. Only downside is that there is sometimes bottlenecking of bandwidth that slow down things to a crawl. I've been assured this is being fixed though and their customer support always answers in less then 24 hours. Review Source Response from Cheqroom March 23, 2017 Hi Nathan, Thanks a lot for taking the time to review our software. I can already let you in on a secret... we have some huge improvements coming for the speed and responsiveness of our apps. Looking forward to hearing your feedback on it. Cheers, Vincent SA Seth A. Used the software for: ### "Great solution to a tough problem." March 21, 2017 5.0 I manage several hundred thousand dollars worth of equipment for a New Media School. Cheqroom not only helps me keep track of it, but the mobile features and ease of reservations get that gear into my students hands more easily. Also the support is amazing and super responsive. Sometimes problems are fixed within hours. Really great company all around. Review Source Response from Cheqroom March 23, 2017 Hi Seth, Thank you for an awesome review of our software! Looking forward to serving your and Colorado Mountain College for many years to come. :) Cheers! Vincent JT Jono T. technical manager Media Production Used the software for: Less than 6 months ### "efficient, intuitive, quick" June 21, 2018 5.0 It's stopped kit double booking - crews didn't talk to each other enough! Pros IT does exactly what we need, We can see what kit is available for any jobs and helps us keep track of kit that needs repairing Cons The label printing doesn't have templates for a lot of every labels, and it's a bit awkward to print them manually Review Source Response from Cheqroom June 27, 2018 Hey Jono! Thanks so much for such a great review! It just made our day. Happy to hear that you enjoy the app and that we could help you stop double booking! I'd love to assist you with the Avery labels, so let's get in touch to see what we can help with. Thanks again for your review! Warm wishes, Katalin JJ Jordan J. Regional Entertainment Director Performing Arts Used the software for: Less than 6 months ### "Good, sometimes frustrating" April 6, 2018 4.0 Inventory management, the ability to schedule out equipment. Pros I love the ability to scan custom barcodes, I love the flagging feature, and I like the scheduling of reservations. Cons The mobile app is finicky and crashes a lot, and doesn't have a lot of the same functionality as the website. Review Source Response from Cheqroom June 13, 2018 Hey Jordan, thank you for the feedback and great to hear you're liking those features! About the mobile app, do you mind explaining us a bit more in detail about the issues you've been having and what device you have been using? We'd like to look into it more, to make sure it doesn't happen again! All the best - Mathilde OP Olivier P. IT Information Technology and Services Used the software for: Less than 6 months ### "loan it equipment" March 22, 2017 5.0 Nice software, and very good support , have some bugs, but i believe they will fix it very pratice on the smartphone Pros smartphone Cons more language like French Review Source Response from Cheqroom March 22, 2017 Thanks for a great review Olivier! Cheers, Vincent TB Tracy B. Used the software for: ### "A Keeper!!" March 9, 2017 5.0 I have attempted to use multiple tools such as this. They all held the same concept, but Cheqroom has by far been the best conglomerate of what I've found. Their usability is most definitely second to none! I will undoubtedly be using this alone from here on out! Keeping up with my distributed equipment has never been this easy! Review Source Response from Cheqroom March 9, 2017 Hi Tracy, Thanks for your review! Let me know if there's anything we can do to make CHEQROOM even more enjoyable. JK Jim K. Used the software for: ### "Great solution" March 21, 2017 4.0 We previously used freeware to track media checkouts and distribution. Cheqroom has proven itself worth the cost with an intuitive, customizable solution that we now use daily. Aside from a few features we'd like added, we are very satisfied with the program. Review Source Response from Cheqroom March 23, 2017 Hi Jim, Thanks a lot for your feedback! Our team really appreciates hearing about your experience. Let us know if there's anything else we can do. Cheers! Vincent GD Georgia D. Production Assistant Used the software for: Less than 6 months ### "Love it! It makes me feel so organised and less stressed about keeping track of things." April 3, 2018 5.0 Pros I love that you can have picture with each item, I was so stocked it syncs with the net so you don't have to take the photos yourself. Cons There's the odd time you wish there was more options to personalise but so far haven't found anything to be a major deterrent. Review Source Response from Cheqroom April 6, 2018 Hey Georgia, Thank you so much for such a great review! So glad you are enjoying our app -- stay tuned for the upcoming features! :) And as always, let us know how we can help you personalize it more and if you run into any trouble, we're here for you anytime! -Katalin AH Amy H. Operations Manager Marketing and Advertising Used the software for: 6-12 months ### "It has been ok. The navigation to find items that are in bundled kits is not super easy. " April 3, 2018 4.0 Pros I like that we will be able to track all of our assets. My production team can track who has the kits and where they are. Cons The navigation to find items that are in bundled kits is not super easy. We had a few items stolen, and it was hard to find the exact item as they were parts of kits. Review Source Response from Cheqroom April 13, 2018 Hi Amy, thank you for the feedback! I'm sorry to hear that you've had some issues with finding kits and certain items. Next time this happens, feel free to shoot me a message and I'll be happy to help out! All the best - Mathilde AS Adam S. BIM MANGER Architecture & Planning Used the software for: Less than 6 months ### "Worth it for self checkout setup." March 27, 2017 4.0 Got this just this year. Trying to get it setup for a user base of about 1k across 9 office locations. Works great UI could use some tweaks but people get it quickly. Pros Manage ability and self checkout setup. Cons Needs built-in notification system for late returns and checkout info confirmation etc Review Source Response from Cheqroom April 26, 2018 Hi Adam! First of all, thanks for having taken the time to review CHEQROOM. Second, I'd like to mention that we now have the automated email notifications set up! It would be great if you could have a look and let us know what you think :). All the best - Mathilde Similar Products Featured ## Related categories [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.