# EverLogic  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EverLogic  the right Auto Dealer solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140839/Dealership-Software/reviews

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EverLogic

4.7 (54)

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Last updated March 13th, 2026

# Reviews of EverLogic

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

NP

Nathan P

Sales Manager Automotive, 11 - 50 employeesUsed the software for: More than 2 years.

“Customer service is not great, and will leave you on hold forever.“

September 26, 2020

## Showing most helpful reviews

Showing 1-25 of 54 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ME

Matt E.  
General Manager  
Retail  
Used the software for: 1-2 years

### "Great software"

June 19, 2019

5.0

Pros

It has great functionality. Does everything we need it to do and more.

Cons

Ha a little bit of a learning curve but that's to be expected with any good comprehensive DSM

Review Source

KD

Kim D.  
Director  
Automotive  
Used the software for: 2+ years

### "Everlogic People are awesome to deal with!"

September 13, 2016

4.0

They are incredible to deal with. It is always to pleasure to talk with them even if it is for support issues. Great people. All support tickets are dealt with promptly. Easy to contact, great response. Others go to development for implementation. Open to suggestions and requests.

Pros

Reliable server. Always has been accessible. The value of the software for the cost is perfect. We like that it integrates with QuickBooks. It is always developing and improving. We are able to give voice to its improvements to make it better for us as we grow as well. Support is not costly. Wonderfully affordable, great value and great company, great people.

Cons

Would like to have a bit more adaptability to allow us to change their invoice and repair order design templates. Would like to have report views look different with a bit more flexibility. Has a few features not built in for our need, but the support team is always at work creating the things we request. Some small querks here & there but they get fixed promptly. May not be suitable for an ecom site at this time.

Review Source

CH

Colin H.  
Manager  
Automotive  
Used the software for: 2+ years

### "Arnprior Service Centre"

September 13, 2016

3.0

The software is not perfect for the role we are using it in, it is more aligned to the sales side of a business, the parts and service sections need to be overhauled to make it easier to use.

Pros

It's priced well and is reasonably stable

Cons

Cannot read labour hours on the main screen or find labour hours per repair hour in reports. Cannot modify and save screens unless they are parent screens.

Review Source

Response from EverLogic

September 14, 2016

Colin thank you very much for taking the time to give us valuable feedback. I discussed your desire to have the labour hours added to the main screen. We are going to look into what it would take to do this and add it in the future. I think it is a great idea. Any ideas on how we can make it simpler to use in service, please send me an email. I am always looking for ways to improve ease of use. Thanks Mike (mike@everlogic.com)

JB

Jeff B.  
  
Automotive  
Used the software for: 6-12 months

### "SURPASSED EXPECTATIONS... CUSTOMER SERVICE A1"

September 15, 2016

5.0

I was shopping around for another Management System and tried several demos, previously I had used ADP and Reynolds and Reynolds, the cost couldn't be justified for this dealership. This system has an outstanding inventory and service system, neatly integrated and very easy to use. It feels like a windows based product so it has that familiar easy to catch on feel. There is also extra fields for more details on the inventory compared to most. We don't have quickbooks so we don't use that function, but our accountant loves how it is compiled.

Pros

Customer Service... The team is great from set up to follow up and they get things done quickly. Plus they have fun doing it, it is nice calling for tech support and enjoying the call. The product is awesome... I could write a novel of the pros over others. If you are on the fence it is worth trying it for the low cost it is. I highly doubt you will find a better product or question your choice.

Cons

None at this point. The only thing that really isn't a con is there isn't a buy here pay here option, but there are software products that work in harmony with this one that specialize in that segment. Depending on your portfolio I think you are better having a specialized product regardless.

Review Source

JS

Josh S.  
General Manager  
Retail  
Used the software for: 6-12 months

### "Great product, that incorporates all aspects of the business into one!"

September 15, 2016

5.0

From day one when I showed interest in the product they were very knowledgeable and able to adapt there services to work for our dealership. They also provided great training to get the system up and running and are readily available for questions.

Pros

The software is very user friendly and can be learned by all employees in a very short time. It is a one stop location for all of your dealership needs from parts to sales & service. It saves a lot of time by being able to integrate it with Quickbooks.

Cons

The only con about the software is that it is not specifically directed at a Trailer dealership so some of the vehicle types and such do not pertain to me and some of the things I would want to have in there are not an option. Even though it does not match perfectly I am able to utilize the options that are listed to correlate the information that I need.

Review Source

Response from EverLogic

September 15, 2016

Josh thank you very much for your review. I was wondering what additional fields you want for a Trailer inventory type. Currently we have Color, Brakes, Axels and Weight. We are open to suggestions. We are really trying to accommodate more options for our trailer dealer customer base which is really growing. Please email mike@everlogic.com and I will review your suggestion.

SM

Sean M.  
Business Development Officer  
Automotive  
Used the software for: Less than 6 months

### "Smooth transition makes a strong and lasting relationship. "

September 14, 2016

5.0

From the initial introduction through integration and 90 day implementation time frame, it has been a fairly smooth transition. The overall review of our requirements and the actual development of the software to match our needs was quite efficient. The follow-up response to bumps in the road from Victor/Training and Krista and Nella in Customer Service was fast, friendly and most helpful - they were on 'it' immediately and worked effortlessly to answer questions and find answers to our process questions. Chip and Mike worked with us to develop the information flow as we needed. This company works as a team to coordinate effort on development and implementation/follow-up and makes the transition smooth. Highly recommend you check them out if you are seeking a relevant and current solution to your CRM/DMS software.

Pros

Email from Customer Record to make a good communication paper trail; ability to monitor Customer progess by Salesperson; the integration with back office/Quickbooks.

Cons

There is no phone application, no ability to compare vehicles against each other (in terms of features, costs, etc as other automotive software packages have); it is not an immediate update on entering and viewing vehicle inventory (there is a lag time from entering inventory data to actually viewing it online - ours is set at the minimum of 1 hour).

Review Source

Response from EverLogic

September 14, 2016

Thank you Sean for taking the time to give us your opinion and feedback. I like the idea of phone integration and that has been added to our development plans. Not sure if we can get it in place this year with all of the requests we are already working on, but the phone integration would be super beneficial and cool for all of our customers.

GT

Greg T.  
Office Manager  
Automotive  
Used the software for: 1-2 years

### "Everlogic is an Excellent Choice for Dealership Software at an Awesome Price!"

September 15, 2016

5.0

Everlogic, the software, does everything I need it to do and very well. Everlogic, the support team, are everything you wish you could find in support at every other technology company. The support team at Everlogic is knowledgeable, helpful, efficient, professional and courteous. Usually, I encounter same-day resolution. The team members tend to specialize (software coding, QuickBooks integration, Everlogic functionality, etc.) and work off each other seamlessly. They will tell you if they don't have an answer and they will eagerly find a solution or a work around. And if that's not enough, Everlogic is an excellent value. Pricing is based on the number of users. So you are able to reduce your technology expense during the off-season. Bundle all of this together and you get one oustanding product!

Pros

Logical layout, QB style. Shortcuts and data prepopulation...everywhere. Easy to use. Incredible support! Everlogic does everything I need it to do! Super value!

Cons

Some actions are not, yet, completed by the same process from one module to another.

Review Source

MW

Michael W.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Everlogic: a good choice on my part"

September 15, 2016

5.0

We have been using Everlogic for our semi trailer dealership since May. I looked at a few different software options and, with no doubts, I made the correct choice with Everlogic. I knew that I would adapt to Everlogic but was concerned about how easily or mechanics, service writes and sales staff would learn the program. I was surprised with how quickly everyone has become quite proficient, using their specific features of the program. And we did not take part in any live training sessions, instead we relied on the pre-recorded sessions which were very helpful. Since live sessions are probably exactly the same as the recorded ones, I preferred the recorded sessions, because I could re-listen to parts in which I was interested. In the first few weeks of using Everlogic, I probably called tech support or initiated a support session every day. Minela and the other staff always contacted me the same day or, at the very latest, the following day.

Pros

My favorite parts of Everlogic are how it handles inventory add-on expenses and how the PO system works for ordering parts and adding them to inventory.

Cons

I wish that adding concurrent user licenses didn't cost $99/user. Maybe it could get cheaper, once you hit a certain # of users. I also wish that some of the inventory features could be customized to for our industry. Also, in AZ, we are required to itemize our sales tax deductions. The way our Everlogic/Quickbooks is setup, there is no easy way to do this. However, I'm not sure there is any solution to that problem through Everlogic.

Review Source

AB

Art B.  
Sales  
  
Used the software for: 6-12 months

### "Great Software & Support"

September 13, 2016

5.0

Transitioning the software from the auto world to the mobility world has had it's challenges. Overall the software is very good and the support is GREAT. The people at Everlogic are very helpful and can make changes when you need them.

Pros

Once you enter the customer's information into the system you can maneuver anywhere with ease. I like the way it produces the cost and profit page with all costs accounted for.

Cons

When doing a VA deal or a Quote for the bank financing i have to produce 2-3 separate quotes. I would like to be able to input all the information once then produce the quotes as I need them.

Review Source

Response from EverLogic

September 14, 2016

Hi Art, Thanks you for taking the time to send us your feedback. I am going to have someone from our support staff call you to get more information on why you are entering the quote multiple times to get financing. I think the process you are following may need to change. The quote should not have to be entered multiple times to get financing in my experience. But if this is necessary, at least we can show you how to use the copy feature to make it easier and faster for you. Thanks, Mike

AR

Ashley R.  
Office Manager  
Farming  
Used the software for: 6-12 months

### "Everlogic is a good POS system"

September 13, 2016

3.0

We've had Everlogic for nearly 1 year and it has improved our ability to track sales and expenses and transfer that information to our accounting software program.

Pros

Customer support (Nella, Krista) are great sources of knowledge and are very helpful in easing the learning curve while navigating the system. The ability to link Purchase Orders with Invoices and repairs is very helpful.

Cons

The reporting functions could be developed further with more developed reports for profit and loss for invoices, deals, and repair orders. Many reports are displayed in a PDF format and when they are exported to Excel requires additional formatting to create a functional spreadsheet to achieve the desired result of manipulating the data into a concise spreadsheet. The inability of the system to transfer costs associated with Purchase Orders to the linked Invoice or Repair Orders is frustrating, but I believe that this issue is in the process of being resolved.

Review Source

MT

MARK T.  
STORE MANAGER  
Retail  
Used the software for: 2+ years

### "EVERLOGIC MAKES MY LIFE EASIER"

September 15, 2016

5.0

WONDERFULL PROGRAM, MAKES MY INVENTORY EASY TO MANAGE,AND THE EVERLOGIC SUPPORT IS THE BEST THERE IS. COULD NOT RUN THIS STORE WITH OUT THEM

Pros

WORKS WONDERFULLY

Review Source

MD

Myra D.  
Sales Coordinator/Systems Manager  
Consumer Goods  
Used the software for: 1-2 years

### "EVERLOGIC PROGRAM RATING"

September 13, 2016

5.0

Had a OKI MICROLINE 320 Turbo printer error. The title application document was off line a little and Ben went in and fixed the settings. It was due to Windows upgrade.

Pros

Easy to use.

Cons

Nothing once all the little things have been fixed.

Review Source

PA

Peter A.  
Owner  
Automotive  
Used the software for: 2+ years

### "Everlogic DMS and ACI Auto Group"

September 13, 2016

5.0

As an independent dealer with multiple departments (Sales , Service and Parts) there really is no way we could run the dealership with out a strong DMS system. Everlogic has become an invaluable and vital tool . They provide complete integration through all our departments and does so at a fraction of the cost of their competitions.

Pros

Quick Books integration. Parts inventory module . Ability to write repair orders that add directly to our Used Car inventory.

Review Source

RD

Rachel D.  
Parts Store Manager & Service Writer  
Retail  
Used the software for: 6-12 months

### "Enjoying Everlogic Ease"

September 13, 2016

5.0

Prior to Everlogic, we were not computerized. They have made our entry into the 21st Century as seamless as possible. They are not only easy to work with, but fun as well. I am so glad that we are Everlogic customers. Thanks to Victor, Krista, Nella and the gang

Review Source

JB

JAMIE B.  
Office Manager  
  
Used the software for: 2+ years

### "AWESOME COMPANY REVIEW"

September 14, 2016

5.0

LINDSAY IS AN EXPERT QUICK-BOOKS ADVISOR! NELLA IS A PERFECT CUSTOMER SUPPORT SPECIALIST! LOVE THE PRODUCT, NOW THAT I HAVE BEEN ADVISED ON HOW TO USE IT PROPERLY! GREAT PRODUCT WORKS GREAT WITH QUICKBOOKS! COULDN'T RUN OUR BUSINESS WITHOUT IT!

Pros

LINDSAY IS A PRO!

Review Source

BS

Blake S.  
Buyer  
  
Used the software for: Less than 6 months

### "Great user friendly product!"

March 21, 2018

5.0

Pros

I shopped a lot of dealership software and could not be more pleased with our decision to pick Everlogic. They treat you like family and everything within the program is so easy to use.

Cons

None, I have enjoyed everything thus far. No one at our company has anything bad to say about Everlogic.

Review Source

Response from EverLogic

March 27, 2018

Thank you Blake we appreciate your business !

AP

Ashley P.  
sales  
  
Used the software for: Less than 6 months

### "Love it! "

February 27, 2018

5.0

Pros

As a new user I really enjoy this program super simple to use, and really love how easy it is to use

Review Source

Response from EverLogic

March 27, 2018

Thank You Ashley

TT

Tyson T.  
  
  
Used the software for:

### "Customer Support"

March 29, 2017

5.0

Our rep is super knowledgeable and helpful! The team is always willing to go above and beyond to help educate and improve the functionality of our software to business integration.

Review Source

TM

Tammy M.  
Owner  
Retail  
Used the software for: 2+ years

### "EVERLOGIC...Increase Profits...Decrease Headaches!!"

September 13, 2016

5.0

We have used Everlogic Software in our RV/Pre-Owned Auto facility for two and a half years. We went from cash register to automated with a very smooth transition. The Installation Team (owner) came on-site and completed the install in three days! Everlogic is one of the best decisions we have made regarding our store. We are able to track sales, customers and productivity with ease and in a way that is meaningful to our business. It has proven to be more than worth the cost and we wouldn't even consider doing business without Everlogic!

Pros

Ease of Use Flex Views Prompt and knowledgeable Support Staff Customized Reporting No hidden fees for enhancements, upgrades!!!

Cons

That I didn't get it sooner!

Review Source

BB

Brett B.  
Webmaster  
Automotive  
Used the software for: 2+ years

### "Solid software, with excellent features, customer support is second to none!"

September 27, 2016

5.0

As the primary DMS for our growing company we rely heavily on the day to day operations that Everlogic provides us. When in a pinch their support staff is excellent, always researching our problem to full extent and will even make custom mods for our environment. This is a well organized and knowledge staff managing and maintaining the software. Almost every workstation in our company uses the software. We are especially happy with the way this software integrates with our website.

Pros

Website integration, feature and modifications updates as needed.

Cons

Sometimes takes several steps to accomplish a task.

Review Source

ST

Suzy T.  
Comptroller  
Retail  
Used the software for: 6-12 months

### "thoughts on a Friday afternoon "

September 16, 2016

4.0

I walked into this office with a myriad of experience in the auto/motorcycle sales industry and have used many different software applications. I am teaching myself the use as no one here is really trained well.

Pros

CUSTOMER SUPPORT

Cons

Does not give me all the reports that I would like to see or use.

Review Source

Response from EverLogic

September 17, 2016

Suzy thank you very much for taking the time to let us know how we are doing. Without your feedback we cannot improve our product or processes. I would encourage you to take advantage of our bi-weekly online training series or use our learning center that has lots of training material. If your staff needs additional training, we have that available to them as well. If you could let us know what reports you are looking for, we can show you where that information is or we can consider adding it to our product in the future. Please send your requests to support@everlogic.com or me directly to mike@everlogic.com. Thanks again for your valuable time and feedback.

SH

Scott H.  
President  
Retail  
Used the software for: 2+ years

### "Freedom Outdoors of Southern Ohio, Inc. Review of EverLogic"

September 14, 2016

5.0

We are a 15 year 2 location Boat & RV Dealer in Ohio. We have used QuickBooks since the beginning along with QuickBooks Point of Sale. We quickly out grew out of the Point of Sale and was desperately in need of a software the would work with QuickBooks, My CPA found that the only software that would work with QuickBooks plus the only software that Quickbooks would endorse was Everlogic. So we immediately made the switch to Everlogic and the rest is history.

Pros

Integrates with QuickBooks and their quick response to any needs we may have.

Cons

Nothing at this time.

Review Source

RJ

Robin J.  
Office Manager  
Automotive  
Used the software for: 1-2 years

### "Ed Murdock Trailers & Auto"

September 15, 2016

5.0

We have been using Everlogic for almost 2 years and have found that the system is pretty user friendly. Any issues that we do have we know that Everlogic is only a phone call away to help us. They are professional and caring about their customers.

Pros

The customer service that we receive is over the top. Krista and Nella are always willing to help and go above and beyond in order to help us. Krista you're the bomb!!

Cons

In the beginning the accounting and the use of Everlogic's integration with QuickBooks can be a little overwhelming, but once you can grasp the concept of how they work together it is really easy to follow.

Review Source

AH

Andrea H.  
Controller  
Automotive  
Used the software for: 1-2 years

### "Amazing Customer Support"

February 27, 2019

5.0

Every once in a while there is a glitch, but they always fix it.

Pros

It is very user friendly. The customer support staff is amazing. They are very helpful. They are always happy to help and never have I felt like an imposition when calling them. The remote sessions are a big help.

Cons

Only because I have to add something in this box, it is pricey, but worth it.

Review Source

NP

Nathan P.  
Sales Manager  
Automotive  
Used the software for: 2+ years

### "Everlogic Review "

September 26, 2020

3.0

Pros

The software itself is nice to have the different options.

Cons

It has crashed multiple times in the middle of the day. Customer service is not great, and will leave you on hold forever.

Review Source

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