# myInterview Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is myInterview the right Video Interviewing solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140864/myInterview/reviews --- myInterview 4.7 (41) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of myInterview Ease of use 5.0 Customer Service 4.7 ## Pros and Cons in Reviews HI Hasini I People and Culture Director Non-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “The UI/UX design is incredibly intuitive and requires little to no effort to understand.“ August 22, 2021 GH Gabriela H Senior Recruitment ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “Easy to use, to create email templates, to add our own branding.“ March 31, 2022 IB Ilan B VP Learning ExperienceEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Very easy to use for candidates (doesn't force them to create an account) and for viewers.“ August 8, 2021 MM Marina M HRInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Easy to use, automatization of the notifications and reminders.“ September 7, 2021 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL David L. Internships Coordinator Education Management Used the software for: Less than 6 months ### "A great recruitment solution " May 8, 2019 5.0 myInterview was great to work with and the results were better than what we had hoped for. I would highly recommend this software as it made the recruitment task much easier. Pros It's simple, responsive, intuitive and easy to navigate. The support team are very quick to solve issues and reply to questions. Cons More integration would be great, however, we had extremely particular requirements in terms of integration with other software which we solved with the myInterview team through a few workarounds, the team were great at troubleshooting and building the process we needed. Review Source AT Aaron T. Program Analyst Government Administration Used the software for: Less than 6 months ### "myInterview is Awesome!" July 27, 2021 5.0 Pros Overall, this software is easy to use for all parties. There are many options to customize the software to what you want. There are also many options to provide provide clear instructions to the users. We primarily use this for asynchronous interviews, and the users have no issue understanding the interview questions, timing, etc. The best part is that myInterview holds the videos in a database and allows us to categorize them, if need be. The quality is excellent and the rendering is very fast and efficient. Cons It took a while to get customer service responses to some of our questions. That is really my only complaint, and that has actually improved quite a bit. I really don't have anything negative to say about the software. It truly is easy to use and a good, quality product. Review Source SV Simona V. Financial Analyst Chemicals Used the software for: I used a free trial ### "Easy to use" May 9, 2020 4.0 Pros I used the free trial and I was happy for the quality. Makes the interviews be easier for both sides. Easy to use, so a stress less during the interview. Cons I think it needs more publicity, to make us feel safe to use it. Review Source Response from myInterview May 21, 2020 Thanks for your review, Simona, and we're glad you have had the opportunity to use our FREE Forever plan! We're so happy we can offer our service to small companies and large ones alike. Some of the most recognisable brands in the world are happy with us as well. We'll keep working on the publicity, but rest assured, you're safe with us. MM Marina M. HR Information Technology and Services Used the software for: 6-12 months ### "Time-saver!" September 7, 2021 5.0 In the busy days, I spend a lot of time interviewing candidates in person/via video calls, and sometimes it can be really challenging to handle all day to day HR tasks and interviews - that's when this great tool plays it's role as my helping hand while I focus on other things at work. I'm able to review interviews at my convenience, any time. The candidates are also able to complete video interviews whenever they are ready for it, which can significantly reduce the amount of stress as they are able to prepare themselves for the interview. My experience is overall positive. Pros Easy to use, automatization of the notifications and reminders. It was a real time saver for me in busy periods of hiring! Cons So far, I didn't find much that I don't like about it. Maybe more questions available (not just 10) would be good thing to have for some roles, and I sometimes combine two questions to one as I need to ask all important things on that first interview for which I use MyInterview tool. Reason for choosing myInterview I used MyInterview only.. I came across this tool last year, I gave it a try, and since then I wasn't looking for any alternative because so far it fulfill (almost) all thing I need from such tool. Review Source SS Sarah S. Talent and Experience Manager Retail Used the software for: 1-2 years ### "Affordable Volume Video Interviews" October 19, 2020 4.0 Great team, great product, and the right amount of features for our needs. Pros MyInterview was incredibly competitive for the volume of videos we were after. As we use it at the initial screening stages, we needed an uncapped subscription. They integrate with our ATS, and the candidate experience is seamless - no app downloads which was really important to us. Cons If using it directly (not via an ATS), and recruiting an ongoing volume role, it's hard to manage previously rejected candidates in your pipeline stages without losing their video. Alternatives considered [Sonru](https://www.capterra.com/p/162157/Sonru/)[HireVue](https://www.capterra.com/p/132193/Team-Build/) Review Source IB Ilan B. VP Learning Experience Education Management Used the software for: Less than 6 months ### "Great product, amazing support team" August 8, 2021 5.0 very good product. Very easy to use for candidates (doesn't force them to create an account) and for viewers. Great support team - very responsive and helpful. Pros works seamlessly. Creates links to all the videos. Great user experience for both candidates and evaluators. integrates to our database automatically. Great support from the team! Cons we would love to have the video speed not just in the app but also in share links. the integration link works great but the support team needs to create it especially for you. I would rather create it in the app interface. Review Source PV Pete V. CRO Computer Software Used the software for: 6-12 months ### "Favourite Video Interviewing Software" March 25, 2022 5.0 It's making the early stages of screening much easier by giving us a chance to get to know candidates better. They can complete the interviews at a time that's convenient to them, and our team can review them asynchronously. Getting the more "standard" questions answered in this way means we can have deeper conversations once we get to two-way interviews. Pros myInterview's very easy to use, it's priced competitively, and it integrates deeply with our ATS. The team is really great to work with too. Cons Previously I'd have said that more integrations would have been helpful, but they recently launched an integration with Zapier that's made a massive difference (for example, we can get Slack notifications for myInterview video responses now). Review Source JC Jack C. Founder & CEO Management Consulting Used the software for: Less than 6 months ### "Easy to use - Very affordable - Great Customer Experience!" March 9, 2021 5.0 The team at myInterview (Big shout out to \[SENSITIVE CONTENT HIDDEN\] especially!) have gone above and beyond to support our situation. Even with our unconventional social enterprise model which required us to have a platform that could help us review a large number of volunteer applications quickly and easily and being in our very early stages with limited funds, myInterview have supported our unique needs at every turn so far! As we continue to grow quite quickly, we are excited to have a partner like myInterview on board to support our application and interview processes and provide a fantastic experience to our volunteers! Pros As an early-stage start-up looking for an affordable tool to improve our recruitment processes for our Volunteer Consultants, myIterview has proven to be incredibly easy to use, whilst most importantly not hampering our finances. Cons No cons that I can note so far! My experience has only been a positive one! Review Source SL Silard L. CTO Renewables & Environment Used the software for: 6-12 months ### "Amazing service with some teething issues" August 26, 2022 5.0 Pros I love how easy it is to get started, setup an interview, and start interviewing people. I love how professional the interview looks (with custom branding, custom video, etc.), and how easy it is to review interviews. I have recommended others at our company and it's increasingly becoming an essential part in my hiring process. And the support team is superb. They respond instantly and solve whatever problem I may have! Cons It still has some rough edges, but the support team is very responsive. Candidates reported some issues, some of them had to take the interview through several days. Some candidates' videos get messed up, or we didn't receive them, we had to reach out to support to have these resolved. It's also annoying that upon canceling the premium subscription, you don't get reverted back to the free tier, but everything just kinda stops and you can't experiment with creating jobs. Review Source GH Gabriela H. Senior Recruitment Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Excellent, user friendly , high quality video and audio" March 31, 2022 5.0 myInterview enabled us to shortlist a great number of candidates in a smart way, streamlining our workflow, facilitating a holistic assessment of a candidate using a videoCV alongside a paper CV. Pros Excellent product, enabling us to shortlist candidates in a smart way. Easy to use, to create email templates, to add our own branding. I rate this product very highly. Cons I'd like to see and use the search option from the dashboard. Review Source VT Viren T. Founder Professional Training & Coaching Used the software for: Less than 6 months ### "A great frictionless video interview product which is super easy to use!" November 19, 2018 5.0 A great, easy way to introduce video into hiring process for business that have a strong need for culture fit, and interpersonal style. Pros Very easy to setup the whole platform, and begin interviewing. Whole process takes less than five minutes! A lot of flexibility in how it is deployed, and the friction-less candidate experience is second to none. Perfect for those who want to use video as a screener! Cons I only had one issue of a candidate video not being "released" for viewing but contacted customer service and was fixed immediately. Review Source JdU Jean d'Amour U. Consultant Medical Devices Used the software for: Less than 6 months ### "MyInterview Software" April 14, 2021 5.0 The software helped to save time and select the best candidate from the hundreds of applicants. Pros MyInterview software was good to use while selecting candidates and it was free of charge. Cons For MyInterview software there was no issues causing any complain. Review Source JG Jason G. Partner Printing Used the software for: Less than 6 months ### "Use for all my new hires" June 12, 2019 5.0 Pros Ease of use, quality and quantity of qualified candidates, minimum requirement of time from myself and my colleagues. Cons Would like integration with salesforce platform Review Source JB Josh B. Sales Engineer Information Technology and Services Used the software for: I used a free trial ### "MyInterview Review" January 10, 2020 5.0 Very responsive team and great at providing insight on upcoming features Pros Helped save time Good level of Support and branding Easy and intuitive to use software Good documentation Cons More advanced email templates would be good Videos in the documentation of how-to's Reason for choosing myInterview Good feedback from other clients Review Source Response from myInterview May 21, 2020 Thanks Josh! We love feedback :) We've now implemented advanced email templates - please come take a look. HI Hasini I. People and Culture Director Non-Profit Organization Management Used the software for: 6-12 months ### "myInterview Review " August 22, 2021 5.0 Overall, implementing myInterview has meant that our recruitment strategy is standardised, debiased and competitive. While we are a student organisation, our human capital strategy is comparable to that of industry recruitment processes. We wanted to make it engaging and inclusive for our candidates and I believe we have done so. We will continue to use this service every year. Pros The setup is seamless. The UI/UX design is incredibly intuitive and requires little to no effort to understand. As a result, it is really easy to get team members to collaborate. The ability to customise and specialise the platform with our branding and our own videos is awesome. I've received really positive feedback from candidates about the professional and user-friendly experience of the platform. The team at myInterview also graciously reduced the monthly subscription fee to better support us as we are a small student-led non-profit university consultancy. Cannot recommend the software enough. Cons The only thing that I think is missing from the platform is the ability to automatically send candidates the video interview invitation after they complete an application form. We use Google forms at the moment and it would be awesome if candidates were sent the video interview after submitting the form. I find that I am spending a lot of time sending out invitations to candidates and automating this step could save us a lot of time. Reason for choosing myInterview The customer service was superb and the competitor offerings did not offer non-profit organisations with discounts. Review Source SS Shankar S. HR Manager Information Technology and Services Used the software for: 6-12 months ### "Average product with poor customer support" September 28, 2020 3.0 I would rate my overall experience 5 out of 10 and the reasons are missing features and poor customer support and some frequent technical glitches that happened very frequently. Major reasons of using this product was ease of use and nice UX and UI it's quite easy to deploy your questions and you can edit the questions in between these were the two main reasons that I really liked and the ease of sharing videos with the hiring manager. Pros UX/UI & ease of use Also you can share it with any of your hiring manager and sharing completed video is quite easy and from the point of user it's quite easy to attempt the video interview. Cons There are no many usefull features that a platform should have, also if you an Indian customer then probabaly you gonna get huge troible in getting support from them Alternatives considered [Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/)[HireVue](https://www.capterra.com/p/132193/Team-Build/)[Outreach](https://www.capterra.com/p/159318/Outreach/)[Harver](https://www.capterra.com/p/153869/Harver/) Reason for choosing myInterview Looking at the pricing and other features I found my interview better than these platforms also till that time we had only used their free version so we were not aware about features that we miss. Platform is not really compatible with multiple browsers and devices also these things we didn't know while purchasing it and customer support ultimately what is the one that we did not had any idea how it gonna be. Review Source VR Verified Reviewer HR Manager Retail Used the software for: Less than 6 months ### "Customer Service and Billing Concerns" May 26, 2020 3.0 I have tried now for over two months to move our account down to the free level, as our hiring needs have changed. Despite being told twice (in writing) that the account had been updated we continue to receive charges. Even though they have a wonderful product, their customer service and billing practices are so dismal that I cannot recommend this product to anyone. Pros This product was incredibly easy to set up and navigate for everyone involved. We found myInterview through their integration partnership with Workable. At the time I had a critical hiring need and had limited time to find a service to help with this new process. I was able to be up and running in less than a day. Cons I would recommend a complete overhaul of their customer service and billing processes. Their LiveChat status in typically inaccurate. For example, some days you'll receive a notice that you should expect a delay, but then others (like today) it just goes unread with no indication if they have a support rep actually on and ready to go. Review Source Response from myInterview October 26, 2020 Dear B, We're sorry we let you down. It's been a while now since we've parted ways and we wanted to check in, make sure you're doing okay. We know you were upset that it took us time to break up with you, and thanks for the kind words you said to us at the end. Means a lot to us. We've always been the kind to have a good breakup and stay friends after. On our end things are good. myInterview's product has grown and matured and we've got a bunch of new features and improvements. We've also expanded our customer success team and have truly learned how to go about breakups better than in the past. Our Live Chat response time is now much faster and billing is revamped. Just thought you would enjoy knowing. Ah, nostalgia, we were young and foolish back then. If the need arises, we want you to know we're here for you when you start hiring again. And for everyone else out there reading this - we'll be happy to be here for you too :) All the best, The myInterview Team YN Yoni N. Program Manager Non-Profit Organization Management Used the software for: I used a free trial ### "MyInterview will save you time and money" June 3, 2019 5.0 A true timesaver. The software helped us save time in our candidate search. Video will never replace meeting a person face2face. However, it can help you filter away those candidates you would instantly know are not a fit. For hiring professionals with experience in this field, you usually know after 1 minute of walking in the door to a meeting. We were surprised how some candidates with an "average CV" shined throughout the video interview. Candidates we would otherwise not have paid attention to. There is just something about the energy and attitude of a person which a CV can't capture. Video can give a sense of that and filter those away who you know quickly are just not the typecast for that particular MyInterview will save you time and money Pros Great user interface: Very intuitive and easy to use both for the interviewer and the interviewee. No compromise on Technology: The sotfware worked flawless on both sides and the quality of the video and audio worked great. Easy to manage the process: The platform provides and easy to use overview of the candidates and a drag and drop feature to move candidates from list to list (shortlist to final, etc.). In this regard, the best feature is that its so easy to collaborate with colleagues. All you need to do is to copy the link of the video and send it to a colleague and let them comment and rate the candidate. For this, the colleague doesnt even have to login to the platform. Analytics is a gamechanger. With the help of sophisticated AI MyInterview can help make decisions by analyzing the candidate's performance. Great support: Always a click away and very concerned about our user-experience. Pricing is affordable. Cons Maybe the drag and drop feature of moving the candidates around from list to list could be slighly improved to my personal taste. But other than that I cant really find anything. Review Source VR Verified Reviewer General Manager Information Technology and Services Used the software for: 6-12 months ### "Excellent product for speeding up the recruiting process!" December 13, 2019 4.0 myInterview has sped up our recruiting process and reduced our labor costs. Pros I love the fact that this product sped up our recruiting pipeline by removing the need for phone screens. Now we just send a video screen with myInterview to potential candidates and that prevents us having to schedule according to someone else's calendar for every screen - it's so much more efficient for us to just send the screens out and then sit down and watch a chunk of them when \*we\* have time. The product is also cheaper than many competitors when you do the pay per minute option as a small business. Cons It isn't 100% polished and every now and then (rarely) we have hiccups with interview invites expiring when they shouldn't, but it's usually a quick fix. The workable integration is also great overall, but could probably use a little more polish. Alternatives considered [Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/) Reason for choosing myInterview Price Review Source Cindy C. Owner Marketing and Advertising Used the software for: Less than 6 months ### "myInterview Review" November 5, 2019 5.0 My overall experience with myInterview has been very enjoyable! I like that potential candidates that I have interviewed for our marketing department could also be screened by the manager of that department alongside with me at the same time and we could each take turns in asking the necessary questions we needed to ask as though we were all in the same room together! With the assistance of the myInterview software we conclusively come up with the right person for the job based on each of our perception and conclusion of that particular candidate's interview result, all thanks to the myInterview software! Pros What I like most about using myInterview software is that this amazing helpful software is for free! I also really enjoy the fact that the video calling software is easy as pie to set up and that it does not take prolonged time or any extra add-on software in order for it to work. So no unnecessary downloads to peel through to get results! The software is user friendly and pretty straight forward, not complicated at all. Anyone can use it. It functions well in the work environment and best of all the software can be loaded on any device. Potential candidates for a job can be viewed right on your desktop, or laptop, your tablet or even on your smartphone too! Cons What I like least about using myInterview software is we can not yet interview larger than two seat capacity, so a group interview for example, would not be possible as of yet. Other than that the myInterview software is wonderful to use and I highly recommend it! Review Source Response from myInterview May 21, 2020 Hi Cindy - your feedback is so important to us. We listened. And we built it. You can now interview larger than two seat capacity, so a group interview is now possible! :) VR Verified Reviewer CEO and Founder E-Learning Used the software for: 2+ years ### "A life saver for recruiting!! " November 6, 2018 5.0 An absolute life saver when it comes to recruiting. It allows us to effectively and easily select and vet good candidates from hundreds of applicants Pros ease of selecting the right candidate is absolutely amazing. Before using MyInterview, it was so expensive and time consuming for us to interview candidates. Now it’s a breeze Cons I’ve never experienced a problem with this platform that wasn’t fixed nearly instantly. The absolute best customer service is there to help you whenever a problem arises Review Source Gordon D. Founder & CEO Publishing Used the software for: 6-12 months ### "Outstanding Product To Help You Find Great Talent!" November 6, 2018 5.0 Makes the hiring process much easier, and saves you a tonne of time. If candidates don't want to do the video interview, they probably aren't the right one for your business. Video interviews legitimately gives prospective employees the chance to express themselves and make an impression beyond their standard resume. Looking forward to working with the team into the future. Pros A great tool when you are a time poor manager looking to hire top quality talent. We often find many resumes read the same these days, so being able to get an idea of character and personality is a great way to sift through high volumes of candidates. Easy to use and great support team if you encounter any issues. Cons No bad features to report back on in our experience so far. Review Source BS Ben S. Talent Acquisition Consultant Financial Services Used the software for: Less than 6 months ### "Great platform, wonderful people" May 27, 2019 5.0 We wanted to create a more fair and collaborative process and at the same time implement efficiencies which save time for all involved. Everyone on the interview panel can review the interviews on the go and we can make better decisions on who we invite to interview based on ability, attitude and fit for the role. Pros The ease of use and simplicity of the platform is great. We were new to using video interviewing and wanted something that would fit our needs but also meet the expectations of our applicants. We have had great feedback from candidates about how easy the platform is to use and my experience has mirrored that opinion. Cons The platform doesn't save the emails I send into the interview so if I send more I have re-write the email. Having said this, I have never experienced a company which is so open to user feedback. All my suggestions have been heard and welcomed with no hint of ego which is hugely refreshing. I'm confident that as this journey continues the experience will get better and better Review Source EE Erika E. Talent Acquisition Specialist Retail Used the software for: Less than 6 months ### "User-friendly, time-saver and well-designed." October 20, 2020 4.0 After doing research, MyInterview was the most user-friendly, inexpensive and well-designed from all. I liked the cute pink character, the simple colors and minimalist design. For the candidates, it so easy to use, they can have many attempts to record their answers, they can read the questions before and prepare in advance. This tool is very useful, especially in these times, and helps us shape the recruitment process to a much faster and positive experience for everybody (recruiter, manager, candidate). Well-done! :) Pros The product is so easy to use - i love the fact that we can write our own questions, use a template, insert a video and share the videos with a simple link. Cons There is no translation - everything is in english. I would be nice to have the option to switch from English to French, Spanish, German, etc. But I know that the application is in english only, hopefully it's something we can add in the future :) Review Source RR Rosy R. Administration/Clinical services Medical Practice Used the software for: Less than 6 months ### "Time efficient, shift work friendly" August 11, 2021 4.0 I am very impressed with the quality of product and service by My Interview. I have already recommended it to others. Pros When hiring from a shift working cohort the capacity for the interviewee to complete the interview in their own time has resulted in a far more efficient recruitment process. Using my interview limited the quantity of encounters required to progress the applicants to onboarding stage, but with the video introduction and questions capabilities the interview still had a personable feel about it. Cons We had some challenges integrating videos from different third party platforms and standardizing the audio quality between the videos. But the online support from my interview was very helpful in resolving this. 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