Who Uses This Software?

PetCloud can be used by a single person or a big company. Its a highly scaleable solution. Dog Walkers, Pet Sitters, DOg Day Cares and Dog trainers can benefit from its features.


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • PetCloud
  • www.petcloud.co

About PetCloud

PetCloud is everything you need to run your pet business from anywhere. Its a cloud based solution with companion mobile apps. It is a beautifully designed software that adapts to your business needs. Everything is designed with flexibility and choice in mind. There are native mobile apps available for the staff and customers. So everyone has access to information on the go.


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PetCloud Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-Out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management

PetCloud Reviews Recently Reviewed!

Their customer service personnel seems to reply to my emails at all hours which is so helpful!

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy client management and mobile app. Great staff oversight also to see when and where they are during scheduled times.

Cons: I think live gps tracking would be ideal vs location pings on intervals. Also a video submission option would be good

Vendor Response

by PetCloud on May 23, 2017

Thanks Lenai.

Pet Programs

Jan 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Looking for an easy to use pet program. This is actually pretty neat I am doing the trail at this moment but I am definitely considering switching to this program permanently!

Bad Start

Sep 14, 2015
3/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: I want to start by saying I was SO excited to use this software. After x attempts to recover my account, customer service provided multiple updates that their server was down, and their provider (Facebook, oddly enough) had not addressed their issue. They sent a temporary way to access my account, but that never worked.

After all of this back and forth, they ask for my account info and tell me it was never created. This is impossible, because I have the confirmation email to prove it.

It's such a shame that this software is a flunk to start. When I first signed in, I was able to see all the awesome features. I think their issue is that it's so in demand, their server crashed. If this is the case, they need to charge a little something to regulate how many people use it (business owners and clients).