Stackify

Stackify Retrace

4 / 5 64 reviews

Who Uses This Software?

Stackify provides application developers all the tools they need to easily monitor, debug, find and fix application issues. No more need to separate tools. Get the complete picture in one dashboard.


Average Ratings

64 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    $10/Per Month Pre-Prod/ Per Server $25 | $50 Apps in Prod/ Per Serv
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Stackify
  • www.stackify.com/
  • Founded 2012
  • United States

About Stackify Retrace

Retrace is the industry's only platform that combines comprehensive application monitoring, performance management, errors tracking, custom application metrics, logs management and secure data access in one solution. Stackify provides software developers, operations and support managers with an innovative cloud based solution that gives them DevOps insight and allows them to monitor, detect and resolve application issues before they affect the business to ensure a better end user experience.


Stackify Retrace Features

  • Access Control
  • Code Assistance
  • Collaboration
  • Debugging
  • Graphical User Interface
  • Mobile Development
  • Software Development
  • Testing Management
  • Version Control
  • Web Development

Stackify Retrace Reviews Recently Reviewed!

Stackify is excellent for gauging system performance.

Oct 03, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: In my day to day use, I need to know system performance, if we are having lag spikes or server functionality. That¿s s provides that at a glance, so it can easily be monitored throughout the day.

Cons: Sometimes when loading new tabs or searches it can produce timeouts and there is a small gap in wait for it to recover, but nothing major generally.

Overall: Server and campaign monitoring.

Simple and effective

Aug 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Price point is very attractive. Easy to deploy. This has been a privilege to contribute

Cons: Poor iOS support , native app support need a lot more consideration. . This has been a privilege to contribute

i jsut use it for looking at error logs

Aug 04, 2017
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
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Pros: logs are perfect it will show up all the error logs that you logged from your service... and i will use stacify to even look at the stats of an application .... Something like the Database calls.

Cons: takes sometime to show up logs.. Not Instant that is the only problem that i faced in this less that 6 months of interaction with stacify

Overall: logs and stats

Great tool, but the web app to dig into the data is not friendly.

Aug 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The APM dashboards and server metrics have been excellent to use. I highly recommend it to anyone using a similar software stack.

Cons: UI can be slow/clunky to use.
Metrics don't always show up unless collected from all servers.
Dashboard feature doesn't seem complete. Can't share or give access to others with giving admin privileges.

Very easy to setup and implement

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use, and allows us to see detailed information about what is going on in our production environment.

Cons: If I had to pick a con it would probably have to be the cost per server, it isn't unreasonable but would be more palatable at a lower cost.

Dependable service but the website's user interface is direful

Aug 01, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Dependable, no fake alerts, fast and correct notifications. Good integrations for slack and other platforms.

Cons: Unusable website. Randomly placed menu items, if I would like to change some settings or change notification groups I've no clue where should I click. UX: 0

It is a simple config change to your app and you are good to go. Very user friendly & easily to use.

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Filters are great. You can filter accurately by date and current hours. The software gives the ability to filter by environment and by log level. Easy to read and sort.

Cons: The black UI. It would be great if the UI is more catchy. Can have the ability to trace live logs.

An awful product so far. APM doesn't stay running. Waste of money.

Jul 31, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: If it worked it would be great. Too bad it doesn't work. Now the stupid request form is refusing to accept my review because this section is too short. Not only does your product quality suck, but your review form sucks.

Cons: The APM constantly stops and requires human intervention or a support call to get running again. We started it this morning and it died in less than 15 minutes. This week is the final straw for this product in our environment. If it can't run all week without human intervention I'm pulling it from the app and we're going to stop wasting money on it.

Overall: It was great at taking money from our budget while delivering no value.

Positive, essential

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tail, tagging & trace

Cons: It's the UI and dashboard (seems like it's been in Beta forever!). They're awful, borderline dreadful. Please apologies for my comments to the dev whom did this. You definitely need a UX designer to help you in this space; it's the only thing that let's your product down.

easy to install and easy to review reports.

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: overall how easy it is to install and get going. I also like the reports and all the information it provides at your finger tips. It has helped us expose areas of concern and track our optimization progress.

Cons: its been buggy at times. Crashing our entire server and causing is us to turn it off until the next patch fixes the problem.

Overall: optimization opportunies

Helpful in viewing errors and finding root cause

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The UI is easy to use and also pleasant to look at.
I am able to narrow down my searches to specific time frames to pinpoint where errors have occurred.

Cons: Not really saying this is a Con however when results are displayed the text type being used can be a bit hard to read sometimes... but then again this is looking at code being run behind the scenes so working with SQL and C# those text types are similar so you get used to it.

At Paycor we use Stackify for our application logging. We are very satisfied with the results so far

Jul 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and setup. We have about 60 applications setup using stackify across 30 development teams

Cons: the tags (#xyz) do not work with guids. We are trying to track a "correlation id" throughout our logs and thought that tags would help us but they dont seem to work out of the box with guids. We would also like to see the ability to restrict access based on environment.

Value for money. gives good insight with minimum learning curve

Jul 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Quick to setup, it only requires installing agent in the servers. less overhead as it is could based, there was no need to install collector, server, etc.

Cons: It would be good to have a feature that will combine data from different apps in one view. Good to have collaborative graphs to compare data from multiple sensors

Overall: Instant troubleshooting that helped with performance bottleneck. Run time error analysis

Work great!

Jul 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There support is great, we had a pro with ram on our App pools not showing the right data but they work trough and fix the problem was great to have that level of service

Cons: I wish it had more plugs in for our deployment software Octopus, let been able to have a deploy tag on the APM etc

Overall: APM of our stack

We have been using Stackify to monitor and improve our web apis to great success.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to setup and track multiple environments.
Informative information.
Timely and highly customizable alerts

Cons: IIS has to be restarted when updating the client and changing certain settings.
Cannot generate total through put reports easily (total api calls by api by time period).

Needed to do performance testing on new web app

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, configure and view reports. We were trying to identify why our web application was loading slowly and this product helped us identify the slow spots in our code

Cons: None that I can think of. We used it just for this one project and haven't needed to use it since. It did what we wanted it to do

Overall: Identify slow spots in our code

The UI is easy to use.

Jul 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like how easy it is to navigate Stackify. I log in, navigate to what i need and dont have to think about it.

Cons: The cost associated when logging debug info and errors. There are a lot of features in the UI. Is there more features coming down the pipeline?

Overall: Logging

It is awesome and helps us to trace the logs quickly than any other tool

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Retrace give detailed logs. I used new relic before, and i feel Stackify much worth than new relic. Stackify's customer support is much responsive. Also, it was easy to set up on azure and get it running.

Cons: The search feature can be improved a bit, when i plug in some parameters, it is not returning results as expected

Overall: Easy of use for any developer to debug and trace the issue

Stackify Retrace has been monumental in our day-to-day monitoring of our 70+ Azure VMs.

Jul 25, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Dashboard, reporting at a glance, custom parameters/alerts, super-scalable,. Also, they have 3 levels you can set, which is really nice to not have a 4-alarm fire for 80% mem usage.

Cons: Setting up parameters to monitor can be challenging to figure out, but just because there are so many. You really need to know what you want to monitor.

Overall: Streamline's my workflow; I don't have to visit each machine individually as they're all in my Stackify portal.

I love this software!

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how I can accurately monitor average calls on all of my servers per application! This really helps isolate problems.

Cons: I just wish I knew how to navigate this software better. I know it does so much more that I simply don't understand!

Overall: I am able to see server issues as they're creeping up, rather than after my customers are already upset and ready to leave!

Best in Market - In Budget - Gives In-depth insight of your application

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a lot of features that one can like about STACKIFY. To begin with, we have alerts that can be setup when you cross the threshold value for a particular variable that you are concerned about. You have a fancy dashboard which gives you a good idea of what is happening around with your application.
The other good thing is the segregation of alerts into three parts - warning alert, critical alert and outage alert.
We have a variety of filters given in the tool making it easier for the user to get to the issue without wasting much time - Filter by error, Filter by logs, filter by APM.

Implementation of this tool is as easy and simple as it can be.

Cons: Dashboard is something that can still be improved and make more detail oriented. Slow SQL Queries can be more drilled down to get to the root level as to which query is taking more time.

Overall: Performance and Error monitoring of application on different servers. We include both web applications and APIs as well.

Stackify for me

Apr 05, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: There are many problems in configuration.
And little explanation for impalement.
And little widget, and does not support the installation spun enough to log and errorr.

Good product, easy to user

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have had a great experience with stackify, the filters are helpful when you are dealing with multiple projects

Dev review

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: So far it serves the purpose but only thing i'd improve is the search feature where if i plug in some parameteres, it wont return results as expected

Nice and neat way to read data coming from the system

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How the logs are displayed and how the settings are very easy to manipulate

Cons: Had some problems with logs appearing for wrong apps but was fixed after restart.

Overall: Very surprising how easy it was to set this up on azure and to get it running.

Shows error logs and debug information in a neat and readable way.

Azure monitoring

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We use Stackify about 3 years for monitoring our Azure infrastructure. For last year service increased stability and functionality. It help us in our critical service monitoring and supporting.

Build Better

Apr 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Error Escalation
Log management
Lots of information from server-based agent.
Logging integration adds even more data.

Cons: No on-premises server option. Agent required for every monitored system. No Java support at this time

Overall: Integration of performance management with log management so you get the parameters sent,Error Escalation ,Log management was awesome

Recommendations to other buyers: Removal of agent dependency

Great prefix and monitoring tools

Mar 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: 1.Monitoring point is detail enough, we can monitor them as we wishing. Except SQL and Rabbit MQ queue in win, need improve.
2. Some version of Agent auto-update failure, for example 4.13
3. Some probe which is used in log collection will make auto-add monitoring point as webapp or app, and they are not deleted correctly. if delete them it will delete the correct agent in the server.

Stackify shines

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A great tool for people who are in the development team looking to analyse or troubleshoot bugs in server logs without the hassle of having to look at the bland system log view by the operating system.

It is presented beautifully and clean layout - customising to the point where you feel best suited for your needs.

Quick Easy APM

Mar 31, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Cons: Customization

Overall: Stackify allows you to get an un-monitored application to something that has alerting, analytics, performance, log management and much more quickly and easily. Without even changing code you can begin monitoring your application. They are one of the first to support .net core. If you use it the way it was designed, it works great. My only gripe is the log querying and reporting. If you like their reports, great, if you want to create your own... this product is probably not for you.

Retrace Review

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of getting data this is otherwise difficult to obtain.

Cons: There are a few features that we would still like since we host multiple web sites and would like to be able to compare sites against each other.

Overall: Everything with retrace has been easy from installation to customer support when we do have questions. The data that we get from the application helps us be proactive in finding issues before our customers notice any issues.

Title for the review

Mar 31, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: In general it doing its job. althogh the log and and error search is complicated and not intuitive

Great devops for Azure apps.

Mar 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We were up and running with Retrace APM on our Azure App Service WebAPI within an hour (just add NuGet package, Azure Extension, and Azure App Settings w/ API Key). Insight was gained into slow running calls of our endpoint within a day's worth of data. Value seems amazing vs the other big APM out there. Go for it.

Good and easy to use, but there are difficulties on the way

Mar 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy, good, works

Cons: There are some problems with the agent sometimes.

Overall: The service is pretty easy to use, very good too, but we found some difficulties on our servers on the way, like we have experienced a high cpu use and restarted the Stackify agent and it solved the problem.

Recommendations to other buyers: The agent works fine, but sometimes we have experienced some bugs turning the cpu to 100% and disk log using too much space.

Non-Developer

Mar 31, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I am not a software developer, I just work for a company that has a lot. However, I do use Retrace on a regular basis to identify errors that I come across on our sites. It really helps bridge the gap between what I'm seeing and the information our developers need to correct potential problems.
Not being a developer, however, means a lot of the functionality and information presented is over my head and looks like jargon.

Oluwatobi' s Review

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Its very helpful to be able to see metrics from my application in real time. I don't have to log in to a database.

Invaluable development tool

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Search and filtering capabilities make it a powerful tool.

Overall: Stackify has become a standard tool from me which has proved invaluable for diagnosing and troubleshooting.
The ease of setup and low cost makes it a no brainer. The ability to search and filter exceptions help immensely.

Quick error resolution

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick error resolution, detailed error from exceptions, fantastic customer support

Cons: So far none that I have seen

Overall: was a long time customer of a competitor's tool since early 2013 and thought I was happy with what I was getting. I cannot say that price wasn't a consideration in my decision but I read quite a few positive reviews and after reading one that went something like "...in just a couple days of installing Stackify we found an error on our site we didn't even know was occurring previously..." it was decided that I should at least test Stackify. Of course, I immediately liked the interface and the ability to search logs was an awesome touch as well, but what hooked me was within 24 hours of installing Stackify we found an Exception that has existed since the launch of a new ad campaign we started 10 months ago. Most events/errors were trapped and reporting on this process because of its importance, but somehow this one thing wasn't. The error existed for approximately 10 months and we were never aware of it; IE, the competitor's product never barked about it. I immediately canceled my contract with the competitor and signed on with Stackify.

Simple Implementation, Great UI

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy implementation, great usabilty

Cons: Would love more automated user provisioning

Overall: We switched from logging to SQL databases and Azure Storage to Stackify Retrace. It is cheaper, fast to configure, and easy for our teams to access.

Recommendations to other buyers: Overall, highly recommended

Great tool to do error followup

Mar 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Clean and easy to do some followup.

Cons: Some missing auto-refresh of the current list.

Overall: I use the free version so I can't complain about the pricing and didn't need support up till now. I especially like the fact you can flag errors as 'resolved', 'ignore' etc. What would be helpful here is an auto update of the list when I flag one. To keep the list up-to-date, I always need to refilter it every time taking quite a bit of time (search, filter by project)...

Monitor and Log app for internal power users

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Stackify replaced our old monitoring tool and I have been so happy since. The logs built and monitoring have worked well. All levels have worked to find solutions for internal users.

Not too bad

Mar 27, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We moved from New Relic to Stackify. There are a few things we really miss, that do not seem to be on the road map, such as error alerting based on a percentage and not a total number. It becomes apparent that we need this feature as setting a numeric limit on errors can be difficult, especially when we are more concerned about having less than a certain percentage of errors per requests. The UI can be slow at times, but it does show a ton of information and helps to quickly find the errors. The log query tooling is exceptional.

Stackify - Bingo

Mar 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Bingo! A tool that helps you to improve your application and find out the bottlenecks and the pain points. You can set alerts and the view the slowest queries that you have written. A tool well made and well worked on.

Immediately knew we needed it

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Data is easily visually consumable. Traces make it easy to tell what calls are problematic.

Cons: Averaging data over a time period. For example, I want to know what the Average CPU or RAM usage is for a certain time period and not just see a graph and guess the average. Also, better delineation between server and webapp monitors (why do each share some fields?). Finally, need the ability to apply more than one monitor to a server or webapp.

Overall: We had been searching for a good APM solution for a better price than the goldmines others were charging for too few features. We found Stackify and immediately knew that it was the right fit for us. It was very EASY to get useful data right away with a minimum of knowledge of the Stackify product.

Excellent tool to track your application logs

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stackify Dashboard which allows me to monitior my required app at a time on single clic.k, and the error logs with app name and environment name

Cons: Filters in logs search, it is bit confusing. It could have improved and enriched to be more user friendly

Overall: It is an excellent tool to track your application logs on all the environments. It enabled to capture crash logs, error logs and capture statistics and more.

Recommendations to other buyers: It is very good tool for monitoring and tracking the application. Keep going

Some really good, some really bad.

Mar 27, 2017
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: Initial impressions were great, we installed it on our staging and then production web servers. It provided an interesting look into the actual site performance without all the server noise. After some time both environments had sites that exhibited issues with the stackify agent. High page load times, timeouts, and general app instability was seen on some, but not all web apps on the server. These issues seemingly appeared out of no-where so perhaps it was an auto-update but we couldn't spend the time troubleshooting.

The only quick solution was remove the stackify software from those servers. The uninstall did not clean up after itself and left header information from stackify on all sites and all files seemed to remain in the installation directory. Tech support supplied incorrect remediation information for the header information issue and it caused the server downtime while the VM snapshot was reverted. Googling turned up the correct way of removing their changes.

Overall I'd say the beneficial insights gained into the app performance provided by the service were negated by the downtime and headaches created by the agent. Also we lost quite a bit of trust by the dev team in our efforts to provide them a stable platform for their applications. When ever there is an issue now the first question is, "Is Stackify still on that server?"

All in One place!

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: With Stackify, monitoring and analyzing all our software environments have become easier. The interactive dashboard and error logs are the tools what engineers love to actively use to improve the software quality and availability.

On the application integration side, Stackify comes with a smooth one two step process. Developed wires it with application easily with predefined steps. Adding context to the issues and catagorizing audit logs will save tons of time in real time scenarios.

Retracing my Experience...

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: ease of use and quality of the product

Overall: Stackify Retrace has enabled our team to increase customer support and satisfaction through error identification and resolution. Retrace's ease allows team members that lack a coding background to identify errors and provide the information to the development team for a quick recovery. I have personally identified high risk errors, provided the information to the team, and the error was resolved within the hour by utilizing Retrace. It provides a much needed transparency and assists in product confidence.

Stackify has saved us so much time and resources

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ability to drill down into an issue is phenomenal, you can spend your time wisely with this feature. Focus on your biggest problems first right? So, start on the dashboard and just start diving in on the top issues from there. You get to see what went wrong, and all of the calls and requests to the server by simply drilling down, it makes sure that my small dev team is spending their time on the issues that will have the biggest day to day impact for our users.

Cons: Slight learning curve, but with any robust software that is always the case. Thankfully, the support staff is willing to go through extensive deep-dives into explaining how the software works.

Overall: Not only was the set-up great by the Stackify support staff, but the data that we were able to extrapolate from the information provided helped reduce pages error and slow loading on over 30% of our internal .net ERP. We are extremely thrilled to have this software working, and with the great historics that it provides, if the server ever has a fault, I don't have to worry about tracking down what caused the crash before getting the server back up again. With Stackify I can just go through the logs of the user sessions at anytime, so I can look through what happened later, instead of making sure that I nailed down the issue before rebooting the server and losing info about what 'currently was causing the hangup'. Thanks for the great software guys.

Very good tool

Mar 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It is a very versatile tool, it allows to follow up on line of the users and allows to find and fix bugs

Retace is a must-have tool.

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: fast, easy great support

Cons: dashboard. would love a new dashboard and ability to save/bookmark timeslices for review later.

Overall: We were having performance issues in PROD but as if often the case we were not able to reproduce those issues in development. Retrace gave us a lightweight real time line of sight to our system. We simply cannot live without Retrace right now. i recommend it for every project I work on.

Recommendations to other buyers: Make sure you install on platform that meet the requirements.

QA Resource: Using Logging

Mar 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Streamlined, fairly simple to use

Overall: Been well so far, used it for a few months and been fairly easy to track down issues and other bugs swallowed up by applications.

Recommendations to other buyers: Empowering other areas of development to use it might reach out to niche markets

Great product, and so simple to use

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Easy of use and the pay as you go model for the APM

Cons: None I can think of

Overall: We used this to monitor out live sites and to diagnose performance problems. We can run it in normal mode most of the time and turn on APM when we need to diagnose problems and only need to pay the extra for the time when APM is running.

Great software, affordable and accurate

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and accurate

Cons: The details sometimes needs to be hidden deep

Overall: Stacking retrace meets all the requirements from a developers perspective. It give most accurate details and it's easy to use.

Recommendations to other buyers: It's great to use and good ux

No value and a drain on resources

Mar 27, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Slow to load and offers no value.

Overall: I am forced to use Stackify in my application by management. It offers no value and slows down the loading of my application. I would remove it if management would listen.

Recommendations to other buyers: Do not use it.

makes DEV Ops so much easier

Nov 09, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: In most of my career I've been a consultant at major corporations, mostly concerned with 'getting it done'. Most of these companies have entire departments focused on operations and don't need me doing that job, but some of my smaller clients have asked that I take these roles on as well and until I found Stackify I felt like there was too much. I still feel that way but at least now I can see trouble spots and drill in. Instead of having to spend all my time finding the hotspot I can now spend that time fixing the hotspot.

Pros: I love the graphs, and the details and the ease of navigation, plus when I was stuck on a particular issue, the Stackify support was very helpful.

Cons: The documentation is there for sure, but more is always better.

Vendor Response

by Stackify on November 10, 2015

Glad to hear it's working for you. We live to make fixing app problems faster and easier. Thanks for the review!

Easy to get started, outstanding customer support

Sep 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am using Stackify to monitor a multi-tier application in AWS, and was amazed at how easy it was to immediately get all of the servers reporting data on the app with no extra configuration. Our development team has been equally pleased with how simple it has been to have the application's logs fed right to Stackify and accessible from a single dashboard for our product support team. On top of that, the communication from the company has been outstanding. Even though our app is small, they have given us all the attention in the world. The team at Stackify has even provided multiple conference calls demoing their solution to different players in our company throughout the development cycle. And not a single bit of communication we received from Stackify during our evaluation was sales-focused - they really wanted to make sure that we knew exactly what we would be getting. After initially evaluating a competitor whose products seemed overly confusing and whose costs would have exceeded our total AWS bill, Stackify was an easy choice.

Pros: Very easy to use - doesn't get in the way of development with a steep learning curve. Awesome, accessible support team always at the ready, which was especially nice when we started using more of the advanced features of AWS. For example, when we were talking about writing scripts to help automate parts of our environment, they sent over some scripts to take care of automatically installing Stackify within the hour, saving me a lot of time and research. As a newbie to AWS and the cloud, this saved hours of work.

Cons: Honestly, we haven't experienced a single drawback is using Stackify as an APM provider.

Vendor Response

by Stackify on November 10, 2015

We love to hear this. Thanks for the review! Keep in touch. We love feedback and we're happy to help however we can.

The best .NET APM tool

Jun 01, 2015
5/5
Overall

Comments: We were using New Relic, but it wasn't providing us the info we wanted and it was so expensive that we couldn't afford having it on all prod servers. I've been using Stackify in a .net , Azure based webapp, the app is with high traffic subscription service, and solid services is essential. In one case we were using Stackify to identify an issue that made the site slow occasionally, it was very hard to pin point the source of the problem. Once installed it was a very fast process and we identified the combination of issues that lead to this behavior. Having the log and error data as part of the detailed trace was tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature. Personally I can watch their real-time tailing all day long.

Pros: Easy to use Simple installation In-line log and error data in trace Integration of performance management with log management Lower cost than most competitors

Cons: Need to improve their mobile support APM needed in more languages

Vendor Response

by Stackify on June 01, 2015

Thank you for your review. We're glad to hear that you managed to fix the issue fast, are you now monitoring this issue, so if it will ever come back you'll be notified about it?

When problems arrive Stackify has us on top

May 04, 2015
5/5
Overall

Comments: It is so awesome to know our IT department is now the first to know of a site outage or server problem. Thanks to Stackify we get alerts within minutes of anything odd or unexpected allowing us to evaluate and correct if a problem exists, Thanks Stackify

Pros: Flexible and affordable

Cons: Can't think of any we have expereinced

Easy to set up, a hit with the whole team

Mar 23, 2015
5/5
Overall

Comments: Stackify allowed us to quickly set up a centralized logging system which was easily accessible to developers, qa and product for review and analysis.

Pros: It was very quick/easy to set up.

Vendor Response

by Stackify on March 24, 2015

Thanks, this is great to hear. We use the tool in our Dev, QA and Prod. as well. It's nice to be able to compare behavior before and after release, and know that we didn't re-introduce any old issues.

Easy solution to get centralized logs in a hurry.

Mar 17, 2015
4/5
Overall

Comments: Scouring the web for centralized logging solutions to use for a Java-based solution I am currently working at. I came across Stackify. Initially it was somewhat down my list of candidates - with much more flashy. But after trying a bunch we ended up with Stackify due to how easy it was to get useful logs into the system. And how well it works with Java out of the box.

Pros: * Easy to set up for Java * Intelligently collects and groups Java exceptions allows

Cons: - Does not really provide any tools advanced analyses of logs - Requires some additional code to proper shut down - The logging appender itself throws connection exceptions fairly often that ends up in the general overview of how the application is doing

What a powerful log management solution

Feb 16, 2015
5/5
Overall

Comments: We love the Stackify error & log management solution it was the perfect solution (after a months long journey trialing numerous logging services!). It provides you with all the info to easily find the source of an exception. We also monitor our logs to ensure that there are no spikes of log especially around important KPIs and specific customers.

Pros: We especially like being able to go from getting notification of exception that is trending in the wrong direction to see all the logs recorded around that exception. Stackify also have very friendly and helpful support team

Cons: We haven't had the time to evaluate their monitoring solution, but we're looking forward to do that.

Vendor Response

by Stackify on February 17, 2015

Thank you for your kind words. You should also try our new application performance management solution

DevOps out of the box!

Feb 12, 2015
5/5
Overall

Comments: Until Stackify, there was no one tool to do monitoring, performance dashboards, log aggregation, and more. This same technology would come with 5 or more software/hardware products and 5 or more bills as well. Stackify does all of this in one package and provides you the actionable insights necessary to target problems when they happen and point you directly to where they are happening and all systems/software affected.

Pros: Log aggregation is by far my favorite feature. Beyond this, the dashboards provide the window directly to your systems, stacks and help interrelate software and hardware systems, even across multiple data centers and cloud sites.

Cons: Putting on my software engineer hat, I would like to have the ability to prescribe templates for how I want to view certain aggregations of logs for certain app stacks to better represent that stack right out of the box instead of having to select it each time.

Vendor Response

by Stackify on February 12, 2015

Thanks Jake. You can see your predefined set of logs today using saved log query by environment, app, error, specific ID or strings etc. We will be releasing soon a new feature that will give you even more flexibility.

Jul 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money