Lennox Hill

isoTracker Complaints Management


Who Uses This Software?

All industries on a global basis


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $9.35/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Lennox Hill
  • www.lennoxhill.co.uk
  • Founded 2004
  • United Kingdom

About isoTracker Complaints Management

Affordable cloud-based Complaints Management system with workflows that automate processes, integrated Corrective and Preventive Action (CAPA) capabilities, automatic email task notifications and advanced analytics and reporting, so you can identify and address issues proactively. Can integrate with other isoTracker modules to provide a comprehensive QMS system.


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isoTracker Complaints Management Features

  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management
  • Archiving & Retention
  • Automated Routing
  • Change Management
  • Compliance Management
  • Electronic Signature
  • Escalation Management
  • Periodic Review
  • Version Control

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