# Rain POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rain POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more.

Source: https://www.capterra.com/p/140893/Rain-Point-of-Sale

---

# 

 Rain POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rain POS

## What is Rain POS?

Grow your business with the all-in-one retail POS system. Manage your inventory, customer, and marketing all in one place.

## What is Rain POS used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Top alternative

Featured

Overall rating

Based on 134 user reviews

Reviews sentiment

Positive

78%

Neutral

10%

Negative

13%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rain POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rainpos.com&name=Rain POS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rain POS

4.1 (134)

VS.

[4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

Contact vendor

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (134)

Ease Of Use

4.0 (1,288)

Value For Money

4.0 (128)

Value For Money

4.1 (1,164)

Customer Service

4.1 (132)

Customer Service

3.9 (1,153)

## Rain POS alternatives

[4.2 (2,013)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (624)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140893/Rain-Point-of-Sale/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.3 (34)

55.88% of 34 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Mobile Access

4.5 (28)

67.86% of 28 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Email Marketing

3.8 (25)

60.00% of 25 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Sales Reports

3.9 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Forecasting

3.7 (22)

31.82% of 22 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

Inventory Management

3.9 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Rain POS 86 features

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Scan barcodes to ensure accurate pricing and label tracking

Create and manage digital catalog of products/services with their details, specifications, and price

Manage goods purchased or received from third-party suppliers/consignors

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

For Retail Stores

Designed for small businesses

Form predictions based on past and present data/trends

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Process of printing custom labels through various methods.

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Provides intelligence to make the right inventory purchasing decisions.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Ability to link barcodes or serial numbers with specific items for identification

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Purchase and replenish product stock based on inventory levels and needs

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

Track and monitor reviews of products or services

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage all supplier data and operations

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.9 (133)

3.9

Based on 133 reviews

## Pricing

Value for money

4.0 (128)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (128)

4.0

Based on 128 reviews

## Integrations

[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

TaxJar](https://www.capterra.com/p/163419/TaxJar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (132)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (132)

4.1

Based on 132 reviews

## User reviews

Overall rating

4.1

Based on 134 reviews

Filter by rating

5(76)

4(28)

3(13)

2(4)

1(13)

Mentioned topic

Sorted by most recent

DB

Dennis B.

Owner

Arts and Crafts

### "Good website, terrible reports, missing basics"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

December 2, 2025

Barely survivable. I did all the initial updates. The support failed to highlight some options like multiple versions on 1 product. If they focused on some basics like sorting fields, better reports you can print it would be a really good replacement for the Intuit Quickbooks POS..

Pros

Website is easy to update. But, I did not like that I cannot get remote customers to submit quotes from the website. Instead it requires the customer to purchase immediately which is not good for a business that does custom items.

Cons

Reports are really poor. The Sales Tax report is the worst, it does not break out non taxable items you must report in Colorado. Another example is I you display a report by Department, but if you print or download it listed ALL transactions rather than the summary you wanted. It was very difficult to search for item in the register unless all your products have scan codes

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Intuit discontinued the POS product. Concerned that eventually an Windows update would make the product inoperable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alexis M.

CEO

Arts and Crafts

### "Do Not Recommend"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 10, 2025

Terrible experience. The onboarding experience was terrible. It felt like they cater more to folks who don't know how to use technology. As an IT professional and website designer, they were too basic, and they struggled to understand basic tech and web dev questions. The website builder is trash, overpriced for what you get, and the onboarding process wastes time.

Pros

I tried hard to dig down deep to find a positive, but I genuinely disliked the whole journey.

Cons

The website builder was terrible. They charged a ton of money to do no website design and then presented a trashy website builder that does not let you edit the style/design of your site.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reasons for choosing Rain POS

My mom, who has a technology fear, was pursued by a user who had Rain POS prior.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alisa C.

Owner

Retail

### "Not user friendly"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

December 11, 2024

Not a good experience at all. I ran this system in my shop for a year, it was expensive ($100 more than the system I went back to). I was referred to this system by another quilt shop who absolutley loved it. It was not a good experience for me.

Pros

Their program to enter work orders and remove product from inventory was amazing! I wish they would have this option "sold seperatley"

Cons

Program to run a quilt/fabric shop never worked properly. Was very UN user friendly, I had no control over any aspects of ringing up a sale. Things that were "SOLD" to me never worked properly, when I cancelled my subscription I was told things were not completed as they were supposed to be.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

This was highly reccommended to me by another quilt shop. Was supposed to make running my store so much easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Carma K.

Owner

Arts and Crafts

### "Helpful Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2024

It was a wonderful experience, glad they have such great customer service!

Pros

The wonderful support and help with kindness!

Cons

Nothing the service is great and the people are kind!

Switched from

[AIM](https://www.capterra.com/p/130285/AIMsi/)

It was not very user friendly and we encounter problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Rochelle C.

Administration

Retail

### "Disappointing POS"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 18, 2024

The beginning experience was great, but now we are running into problems and there is really minimal help. This system has a very high monthly fee, and I really don’t feel like it’s worth it.

Pros

We really like that it is a cloud based POS.

Cons

You don’t really need to call support in the beginning because you are new and learning the system but once you get setup and start noticing glitches you cannot get a hold of anyone. They also do not have support evenings and weekends.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 11, 2024

Hi Rochelle, Thank you so much for your review. Although it is tough reading, this is how we can get better as a company! This review helped in a revamp of our customer support and we hope that your experience has been better. Please if not let me know if it has not! Thank you again!

CT

chris t.

owner

Business Supplies and Equipment

### "rain over promised under way under deliver "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 8, 2024

at first, they are great but once they figure u are too far to turn back they seem to vanish trying to get answers call one day it might be two days later you get a call back no one seems to care how things are going i my self have a issue with my favorites list the acknowledge there is a problem yet to get it fixed 6 weeks latter

Pros

local and they sell it like its great when min reality it needs so much work

Cons

their customer service sucks and that is putting it nicely

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

forced to they discounted it we had no choice after only having about a year

Reasons for choosing Rain POS

local and sounded great for our two locations and onsite repairs for tecs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Hi Chris, I am so sorry for your experience. I appreciate your feedback and would love to talk more in detail about what you are experiencing. I am here to listen and to hopefully make changes to what you are experiencing. My email is brookejackson@rainpos.com. Once again I hear you and we are so sorry.

EA

Emad A.

Technical Support

Construction

### "Rain POS is more than POS, its Retail solution."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 31, 2023

Rain POS is made for large and enterprise businesses.

Pros

Rain POS covers most retail functions in easy, friendly ways, and deep customize.

Cons

Rain POS provides a cloud version only which makes some concerns from weak internet areas and more risk in online.

Alternatives considered

[Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)

[Aloha EPOS](https://www.capterra.com/p/178748/Aloha/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Thank you Emad for your response!

JC

Joanie C.

Owner

Furniture

### "Yikes so Disappointing "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 1, 2023

So poor, I did so much research and I am so disappointed.

Pros

I thought Rain had it all, POS, web, work orders. But product is such a disappointment.

Cons

The system fails every day. Something stops working every week. Receipts stop printing correctly, barcode doesn’t scan.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks discontinued its point of sale service.

Reasons for choosing Rain POS

I Thought Rain had it all, but the features were not all functioning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Hi Joanie, In reading your review I am so sorry for your experience. I would love to learn more about the specifics and see if there is anything I can do to help. Please send me an email so I can help you and thank you again for your response.

RM

Rich M.

Managing Member

Retail

### "Neat system horrible customer service "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

October 11, 2023

As a product it’s great but as a company it’s horrible. Terrible customer service and support.

Pros

It was all in one with a nice platform. Handled customer accounts and payment links built into the invoices.

Cons

They promised the world and delivered nothing. The on boarding took months and I had to pay for service during the $2,000 cost of onboarding. Then when we went to cancel they said you have to give us a notice. Why you said zero length contract.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Rich thank you for your response. I am sorry for your experience and we want to make changes for the better. I know you mentioned you had a horrible experience but can you elaborate more about your experience as we are searching for feedback on how to get better?

AS

Aurora S.

Coordinator

Retail

### "Taking Full Advantage of Rain is a Big Job"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 29, 2023

I haven't taken advantage of online retail or marketing. I just don't have the time to set up and implement these features so overall the price has not been worth it for me. The website builder is so bad that I am looking for another alternative but the initial setup fee was so high it really does sting to switch to another provider (maybe that was the point).

Pros

Rain was sold to me and my music store as an all in one solution for POS, website, online sales, marketing, job orders, repairs, rentals, the whole nine. I love the POS and inventory part. The site is a little laggy to start and then everything works super fast. Most things in this realm are intuitive.

Cons

The onboarding cost was kind of high and I don't feel like I got that much out of it. The trainings were unnecessary and could have easily been done with a video. I really, really, really hate the website builder. They set up my website as close as they could match to my previous one from Wix and they did a pretty good job (although I discovered some mistakes that were pretty bad, such as the wrong phone number for my store, they were easily fixed by me) but I am frightened of doing anything to it beyond changing the text. I would say their web builder UI/UX is straight out of the 90s but that even the 90s had the concept of draft and publish. EVERYTHING you do on the website builder is IMMEDIATELY live and there is no way to revert to an early version without contacting them.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reasons for choosing Rain POS

I got a postcard in the mail and called up. The sales pitch was good and it had more features specific to music stores and at the time I liked the idea.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2024

Thank you Aurora for your feedback! We are reviewing your response as it we are striving to always improve. Thank you!

[View all Reviews](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

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Popular comparisons

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