# Page 3 | Rain POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Rain POS the right Retail POS System solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews --- Rain POS 4.1 (134) [View alternatives](https://www.capterra.com/p/140893/Rain-Point-of-Sale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Rain POS ## Showing most helpful reviews Showing 51-75 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Sissy H. President Retail Used the software for: Less than 6 months ### "Disappointing compared to the hype of what you are getting. " July 18, 2019 3.0 We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction. Pros So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN. Cons The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Sissy for your response! We appreciate your feedback and look forward to fixing the gaps where you are experiencing problems. IL Ingrid L. Owner Retail Used the software for: 2+ years ### "I love Rain" October 20, 2020 5.0 Pros Rain POS has helped me run my business in many ways. Reports are very easy to understand and useful for book keeping and planning. Most of all I love the help Rain offers. They have always been there for me and are so nice, especially when trying to set up my website. I am not a computer genius and don't have to be because I use Rain. In recent events we had to start selling products through our web site. Rain was able to teach me over the phone how to set all of it up, I couldn't be more grateful. Cons Most of the time the things that I felt could be improved have been through updates like phone numbers showing on receipts. It shows that they do listen when we ask for improvements. Reason for choosing Rain POS I liked what they had to offer. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Ingrid for your response! We appreciate your feedback! AG Angela G. Store Owner Retail Used the software for: 6-12 months ### "CIOS opinions" February 9, 2022 4.0 Pros inventory tracking is helpful in ordering - Notions is my largest ordering partner and great to bring over products automatically. Cons customer service hours - no help at night or on weekends and response has been slow. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) to be able to have an ecommerce site Review Source Response from Rain Retail Software July 11, 2024 Thank you Angela for your feedback! With your candor we are able to grow and learn where the gaps are. Thank you! GH Gwen H. Owner Retail Used the software for: 2+ years ### "Customer support is awesome" February 10, 2022 5.0 Wonderful Pros Easy to use, and help with inventory and daily and year end reports Cons We have no suggestions for any new features we would like to see. Reason for choosing Rain POS recommended by other small retil shops Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Cost and ease of use Review Source Response from Rain Retail Software July 11, 2024 Thank you for your feedback Gwen! We appreciate you! PM Pam M. Owner Arts and Crafts Used the software for: 2+ years ### "Excellent value for Service" April 21, 2021 5.0 Overall, my experience has been quite positive. In fact I have recommended them to other local business owners. The serves has enhanced my business. My clients give rave reviews on my website! Pros The platform Rain provides is user friendly for a Non-tech person as myself. It was fairly straight forward to populate and personalize my website to fit the needs of my business and clients. Customer service has always been responsive and helpful to resolve any difficulties promptly. The value for the cost is excellent. Cons Least favorite is the recent difficulties sending a newsletter. My longtime email address was now blocked from sending. I had to purchase a business email and the integration was rather difficult. Without the help of my husband a professional IT person, I could not have completed the changes myself. Reason for choosing Rain POS User friendly, having a great dashboard and templates for me to fill in the data for my business. And it allows my site to grow and change as my business does. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Pam for your response! We appreciate your feedback! CD Christina D. Owner Retail Used the software for: 2+ years ### "Happy Customer" February 9, 2022 5.0 I am very happy and I don't plan on ever using anything else. Pros I love that inventory reflects between shopping instore or online. Cons No is perfect and sometimes there are bug they get worked out. Reason for choosing Rain POS Because I have a web development degree and I knew what they had was more advanced than the others out on the market. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Christina! We really appreciate your feedback! CA Connie A. Owner Arts and Crafts Used the software for: 1-2 years ### "My thoughts on Rain POS" July 16, 2021 5.0 I would recommend them to anyone. This is a great experience for me and my business. Pros The ease of use and the excellent customer service. Cons I would like my on sale items to show up immediately. Review Source LB Liz B. Owner Retail Used the software for: 1-2 years ### "easy to use" September 28, 2021 5.0 It was easy to start using - the help button makes it easy to looking questions up and the tech support is great. Pros I like how easy it is to add inventory and update the website as needed Cons the sizing and rotating of photos that I take Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I needed a better retail system and having the website on it is great. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Liz for your response! We appreciate the 5 star! SK Sondra K. Owner Retail Used the software for: 2+ years ### "We love RAIN POS" July 21, 2021 5.0 I highly recommend RAIN. Having our inventory on our website has been so helpful and using RAIN has been very easy for my team to learn. Pros I love that Rain POS integrates with a website! I also love that RAIN continues to listen to suggestions and strives to add new features. Cons There are some reports that would be helpful. Reason for choosing Rain POS Cloud based. Better price. Review Source CH Charlen H. Owner Retail Used the software for: 1-2 years ### "Happy to have purchased RAIN for my business. " July 13, 2021 5.0 Customer service is great! Everyone very helpful. Pros I really appreciate how much easier it is to reorder inventory and love the automated emails RAIN sends to my customers. Cons Don't like the credit card processing rate. Reason for choosing Rain POS It was recommended by another yarn shop owner. Review Source SP Sharon P. Business Owner Retail Used the software for: 2+ years ### "Control your Business " October 6, 2021 5.0 We have found using the employee time clock to be most useful. Pros Knowing what your inventory is. To be competitive in today’s world, on line sales are a must. Cons Integration was time consuming as we had a large inventory to start. The more we learn about the software the happier we are. Reason for choosing Rain POS I was able to talk to someone who used the program. Review Source Response from Rain Retail Software July 11, 2024 Thank you Sharon for your feedback! We appreciate your partnership and look forward to growing with you! TK Todd K. Owner Retail Used the software for: 1-2 years ### "User friendly POS/Website for a small business." February 15, 2017 5.0 Rain POS has allowed me to present the entire inventory of my retail shop available online. When photos for my items are not available from vendors, I snap a few with my iphone and they are uploaded in seconds. I am not a computer tech by any means, but have found making changes to my site an easy task. When in doubt I find one of the helpful webinars and by he end of the viewing I am comfortable tackling the next task. Customer service has been prompt and thorough. I have not had to call often, but when I do the matter is resolved within minutes. This is a plus as I typically operate my shop alone. Recently I realized that I was not utilizing the SEO portion of Rain to it's fullest potential. My google placement was lagging back on pages 4 to 7. I spent 3 hours watching a webinar provided by Rain and spent a few weeks plucking away at my site. I am happy to say that 60 days later I am appearing on the first page of searches I deem important. One again I was able to accomplish this utilizing tools provided by Rain, not by paying an outside SEO company for this service. Overall I am extremely happy with Rain and have recommended it to several other business in my area. Pros Ease of use even for a person not formally trained in computer technology. Cons Just a few small glitches here and there, but they continue to make improvements and they are quickly resolved. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Todd for your response! We appreciate your feedback! SD Susanne D. Owner Arts and Crafts Used the software for: 6-12 months ### "Feedback" February 9, 2022 5.0 Pros I don't have experience with other software so I can't compare and contrast. The product works as intended. What I like most is the customer service. Cons The Quickbooks integration is a sore spot for me. I know it is not your core product...just a value add but doesn't make sense to offer if it doesn't work. Initially there were just a few kinks. I understood what they were and worked through them. Now, the sales do not integrate and you have been trying to fix it for over a month. I had to pay someone to help me with Quickbooks and it took longer/cost more because of the way RAIN set up the integration. Review Source Response from Rain Retail Software July 11, 2024 Thank you Susanne for your feedback! We appreciate your partnership and look forward to growing with you! SM Sherry M. Owner Retail Used the software for: 2+ years ### "Calico Cupboard" December 16, 2020 5.0 Pros I was using another online web service when I heard about Rain (Like Sew). I like what they were offering and the price was great compared to what I was paying. We signed up in 2013/14 and have not regretted it for a minute. I love being able to see what inventory we have, what our customers are buying, being to look back and tell a customer what a fabric was that they purchased. Cons There are always features and issues that could be improved upon but right now I'm happy with what we have. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Sherry for your response! We appreciate your feedback! NC NATE C. Owner Retail Used the software for: 2+ years ### "Make the switch to Rain!" November 16, 2020 5.0 I also love being able to track repairs, replacing our previous hand written system. Priceless. Pros Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down. Cons At times the system has quirks that are an annoyance to the user and is a low priority fix for developers. Switched from [Micro Register](https://www.capterra.com/p/65475/Micro-Register/) It was a simple but dated system that wasn't meeting our needs. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Nate for your response! We appreciate your feedback! Douglas A. Assistant Computer & Network Security Used the software for: 6-12 months ### "Achat commerce " September 14, 2023 5.0 Pros Ce logiciel dispose d'un support clientsCe qui le distingue largement des ces concurrents directs Très facile à utiliser et très rentable merci pour ce Merveille Cons Depuis plus de 8 mois que j'utilise cette application j'ai pas encore eu de problème ou d'inconvénients mais j'apprécie ce que je vois pour le momentJuste j'aimerais un peu plus de perfectionnement Review Source Response from Rain Retail Software February 8, 2024 Thank you Douglas for your response! TJ Tim J. Owner Retail Used the software for: 6-12 months ### "It works, but is not optimal for a Pet food store" May 1, 2021 4.0 No business problems are being solved. it is creating more than it is solving Pros ease of access. I like being able to use the software anywhere. Cons the reporting features are not very helpful. also the bugs and anomalies that we experience on a weekly basis are annoying. Alternatives considered [360Pet POS](https://www.capterra.com/p/54670/360Pet-POS/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Rain POS price Switched from [CashFootprint Point-of-Sale](https://www.capterra.com/p/139930/CashFootprint-Point-of-Sale/) desire to move to a cloud based platform. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Tim for your response! We appreciate your feedback! VR Verified Reviewer Bartender Food & Beverages Used the software for: 6-12 months ### "Fairly easy to use " August 20, 2021 4.0 Pros My favorite feature about this program is your ability to take advantage of its touch screen Cons The only thing I think that this program could use is a couple more short cut apps to make navigation easier Review Source Response from Rain Retail Software July 11, 2024 Thank you so much for your response! We appreciate your feedback! NS Noel S. co-owner Music Used the software for: 1-2 years ### "Noel Saucedo Co-owner" November 10, 2020 5.0 I have been a believer ever since i saw them at the Namm show. Pros The ease of this software is very important. Being a small business i really don't have an I.T department so you guessed it we all become the I.T department in our office. The templates are easy to fill out and get your online presence ready for your clients. Cons The con is not a Rain problem it's not having the time on our side to complete at this moment. Alternatives considered [Musicware](https://www.capterra.com/p/164365/Musicware/) Reason for choosing Rain POS The cloud and the synced website with ecommerce online sales. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Noel for your response! We appreciate your feedback! RM Rich M. Managing Member Retail Used the software for: Less than 6 months ### "Neat system horrible customer service " October 11, 2023 2.0 As a product it’s great but as a company it’s horrible. Terrible customer service and support. Pros It was all in one with a nice platform. Handled customer accounts and payment links built into the invoices. Cons They promised the world and delivered nothing. The on boarding took months and I had to pay for service during the $2,000 cost of onboarding. Then when we went to cancel they said you have to give us a notice. Why you said zero length contract. Review Source Response from Rain Retail Software February 8, 2024 Rich thank you for your response. I am sorry for your experience and we want to make changes for the better. I know you mentioned you had a horrible experience but can you elaborate more about your experience as we are searching for feedback on how to get better? DE DJ E. Owner Retail Used the software for: 6-12 months ### "Vendor to Point of Sale" March 26, 2021 5.0 Overall I am really happy we chose to use Rain POS and build a website. It keeps track of my customer's history of purchases and makes returns simple. Pros I love that Checker Distribution & United Notions are integrated with Rain Retail. Also, Brewer and others. That made it so much easier for me to build a website around my retail business. Cons I have had issues with items and categories being duplicated. Reason for choosing Rain POS I had thought about getting a website before meeting Like Sew at Quilt Market in Houston and I thought it was going to be tens of thousands to do that. I was really surprised how affordable it is. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much DJ for your response! We appreciate your feedback! PE Patti E. President/Owner Retail Used the software for: 1-2 years ### "Rain Retail Works Well for Periwinkle Quilting" June 23, 2021 5.0 As a day to day POS system it works well for us. Pros Easy to use. Easy to implement. Good support. Cons Accounting features could improve. Sales screen has a few deficiencies that make it easy for staff to create fraudulent transactions. Reason for choosing Rain POS Rain was being used successfully by a number of other quilt shops. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Patti for your response! We appreciate your feedback! LZ Lauren Z. Owner Retail Used the software for: 1-2 years ### "So happy I started using Rain!" August 11, 2021 5.0 Love it! Love the customer support I receive whether I call or email. Very helpful and patient staff! Pros It was very easy to install/set up, especially with help from the set up team. I use it daily and can easily do transactions and input new products, or change information on existing products. Cons I wish the monthly payment was a little less :) Reason for choosing Rain POS Great price and user friendly Review Source MAS Mary Ann S. Owner Arts and Crafts Used the software for: Less than 6 months ### "My personal opinions" September 22, 2021 4.0 I have not had any isses with Rain POS as of yet. I do know of others who have but I have not had the issues. Pros Ease of use. Everything is there for you and if not I look up what I need. Cons Not everything I have in house is listed on your software. Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) I like the way the website was set up with Rain Review Source Response from Rain Retail Software July 11, 2024 Thank you Maryann for your review! We look forward to growing with you! DB David B. Owner Music Used the software for: 6-12 months ### "Software with lots of dreams but lots of issues" June 6, 2019 2.0 Rental, class, and automatically populating the website is a big help for us saving time. It hasn't really made us more money as advertised. Pros Overall, this product has helped us get our products on the web and other selling sites quicker than in the past. The rental and class features have saved us a bunch of time Cons Too many bugs in almost every feature. In addition, bugs are fixed and changes are made without communication to the user base. Rain keeps adding features but the basic features still are buggy especially in accounting for costs and inventory valuation. In addition, once a bug is submitted and sent to development, we are not sure of the timing of the fix or the actual fix. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Rain POS Rental and class features and integration with Reverb. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much David for your response! We appreciate your feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.