# Page 4 | Rain POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Rain POS the right Retail POS System solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews --- Rain POS 4.1 (134) [View alternatives](https://www.capterra.com/p/140893/Rain-Point-of-Sale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Rain POS ## Showing most helpful reviews Showing 76-100 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LR Lance R. Manager Retail Used the software for: 2+ years ### "Rain POS" February 7, 2020 5.0 Pros This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn. Cons Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Lance for your response! We appreciate your feedback! EA Emad A. Technical Support Construction Used the software for: I used a free trial ### "Rain POS is more than POS, its Retail solution." December 31, 2023 4.0 Rain POS is made for large and enterprise businesses. Pros Rain POS covers most retail functions in easy, friendly ways, and deep customize. Cons Rain POS provides a cloud version only which makes some concerns from weak internet areas and more risk in online. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)[Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) Review Source Response from Rain Retail Software February 8, 2024 Thank you Emad for your response! PK Pheobe K. Owner Retail Used the software for: 1-2 years ### "An Outstanding POS System " November 16, 2020 5.0 I am able to work proficiently with everything except learning how to take my inventory and have it imported to QuickBooks. Pros I am able to input inventory into the system in a timely manner. Cons I wish Rain Retail system would import my inventory over to QuickBooks. I have to input inventories in the system twice. Switched from [POS Nation for Retail](https://www.capterra.com/p/59952/POS-System/) Rain Retail made me an offer that I was looking for. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Pheobe for your response! We appreciate your feedback! LW Lori W. General Manager/Owner Retail Used the software for: 6-12 months ### "Review of Rain POS for Quilt Shops" March 31, 2021 4.0 Overall, I've been very happy with my experience and their software. Customer service has always been helpful if I had a question or issue. The software has integrated well with my QuickBooks software so that's been helpful as I'm learning QB. The efficiency I've gained by using this software versus going other routes has completely justified the value for me and my business. Pros Once you learn the system and features, it's pretty easy and intuitive. I like how integrated everything is - purchasing, receiving inventory, online and in-store transactions. Adding new products through almost any of my vendors is fast and easy. Cons The software is under constant development which is good, but also challenging. I like that they are continually working to improve the product, but it can be time consuming to keep up with constant changes. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Lori for your response! We appreciate your feedback! TC Tami C. Owner Used the software for: Less than 6 months ### "Never worked, horribly inaccurate migration of sales history" July 28, 2018 1.0 Unfortunately, all I got was a whole lot of wasted time and a loss of money for absolutely nothing. I really wanted it to work, and it might have, had they been able to migrate my sales history. Pros my contact was really nice. I was very excited about the integration aspects of the software, unfortunately I was never able to use them. Cons I was initially assured our sales history could be migrated. Later I received an email saying it could not. I responded that was unacceptable and I did not wish to continue with the software. It is useless to us without it. I was reassured if I exported the data in the correct formats, it would work. We spent three days checking the data to assure a high level of accuracy and sent it in the requested formats. I was told the migration team would take care of the rest. Untrue. We spent weeks, rechecking the data which was horrifically incorrect. We sent several punch lists. Some of the errors were fixed but often we were told "we don't know why this is happening". Even simple yes/no columns in our spreadsheets were randomly incorrect. Were we told we would just have to manually check all the data; over 3000 customers and 19000 sales receipts. We worked for three months, 100s of hours and have never been able to go live due to all of the errors. I couldn't enter employees in the system without them being an administrator, which they classified as a "glitch" and told me to use a different computer than the one at work. I have desperately tried to get these issues corrected. When I requested a refund they said the fees were non-refundable after the migration is complete. My migration was never complete and I requested not to continue with them if they were unable to migrate my sales history, before they started the migration. This system did not work as advertised and sold to me. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Tami for your response! We appreciate your feedback! AB Allen B. Webmaster/Manager Retail Used the software for: 2+ years ### "A small business solution that is a head of the curve" February 15, 2017 5.0 We searched for over 3 years for an new point of sale that would fit our needs and allow us to expand in the future. It was important to have a seamless integration of our brick and mortar location and our online store. Rain really shines above all the other options with more functionality at an affordable price. This has allowed us to grow our online presence tremendously to help keep up with the ever growing online sales market. The continued software updates and helpful customer support makes for a personal and dedicated feel to helping our business thrive. We have recommend it to several other businesses and they have been thrilled as well. Thanks Rain! Pros Online and Brick and Mortar integration, extensive customer tracking, easy to customize website, efficient product ordering/receiving system Cons Updates can be slow to release, lacks a little in the reporting functionality Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Allen for your response! We appreciate your feedback! PM Patricia M. Owner Arts and Crafts Used the software for: 2+ years ### "Like Sew Software" January 21, 2020 3.0 In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price Pros I originally like the fact that the POS interacted with the suppliers . Made it easy to load inventory into the system. Now they are raising the cost so much it really does not pay for itself. Cons The cost is high for a same business to use. Reason for choosing Rain POS In the beginning they were leading in development of a specialized POS for the industry. Also the price was less Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Patricia for your response! We appreciate your feedback! SH Sierra H. Owner Retail Used the software for: 1-2 years ### "Terrible Customer Service" February 3, 2023 1.0 It was great when we first switched. However it has just gone down hill. Pros It was sold that it would be a great fit. It is very inexpensive. Cons They do not know what they are doing. They can only help you for 30 mins and then say that they do not know how to fix the issue so they have to get off the phone. Their labels do not work properly and they ast like it is not a big deal. Review Source Response from Rain Retail Software February 8, 2024 Hi Sierra, Thank you for your response and I am so sorry for your experience. I would love to learn more about your experience as we are trying to revamp certain areas to make things better for our customers. If you can email me, I'd love to talk through things. Thank you again for the response! KS Karen S. Manager Retail Used the software for: 6-12 months ### "Top notch POS" February 6, 2020 5.0 Great experience... still fixing a few glitches and learning is on going. We are not big IT people, but the ease of this software and the team behind us works great! Pros Alot. The automated email blasts, the conference on hand, one on one meeting. I like the ease of running this software and the service and people behind the scenes. I like the look and help we receive on our website. When we have a glitch or problem, customer support is inside our website making the corrections. Great team to work with! Especially, Ty... stays on top of any ossues that come up. Cons Our training was not easy and our contact person was not really knowledgeable on many facets of the software or how it would work. Big learning curve for us. Reason for choosing Rain POS Moda recommended this software. Our daughter, worked for them, and highly recommended Rain POS. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Karen for your response! We appreciate your feedback! ST Sean T. Manager Restaurants Used the software for: 6-12 months ### "Not the best for my business " October 23, 2022 3.0 Pros Honestly the customer support was really the only good thing about constant issues with system crashing payments couldn’t be made, technical errors Cons Cost was high for the level of service . Review Source Response from Rain Retail Software July 11, 2024 Thank you Sean for your response! We appreciate your partnership and look forward to growing with you. We hear you with cost and hope to be able to be on the same page here. Thank you! sB skye B. marketing Arts and Crafts Used the software for: 1-2 years ### "Hands down the worst customer service" July 13, 2017 1.0 My last conversation with them included telling me that they have far too many customers to be able to look into every single error and that the only way they would look into an error is if I can replicate it for them. Let me repeat that: Only if their customer, generally non-I.T. trained people, can figure out what went wrong in their faulty system AND replicate it for them, will they take the time to see if I.T. errors need to be fixed. He literally told me that Rep is innocent until proven guilty. Customer service at its finest. Let that sink in. Cons As an advanced user of similar products, things as simple as field mapping is beyond their capabilities. For example, the receipts our customer's receive don't even break out the shipping and taxes, even though there are fields for it. Instead, they just see zeros. If this is too much for them to handle, imagine what else is. We've been waiting for them to fix that for close to a year now. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Skye for your response! We appreciate your feedback! CD Chris D. Sales Manager Music Used the software for: 2+ years ### "A lifesaver during COVID-19" May 4, 2021 4.0 Relatively easy to implement and the support staff helped with all the snags along the way. Pros Rain and the integration with Reverb was the number one factor in our ability to stay in business in 2020 and going forward. Cons Some updates can be slow to roll out and these can be on critical issues. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Chris for your response! We appreciate your feedback! KM Karl M. Production Manager/Designer Sporting Goods Used the software for: 1-2 years ### "Rain Retail attempts browser-based POS, but it doesn't quite work." March 20, 2020 3.0 I wish I could get some hours back that I spent entering new product variants. Antiquated desktop-based POS systems I've used in the past were far more functional and efficient. Pros The layouts were clean and simple. The customer support was generally responsive when we needed their help. Cons Adding new product variants was a herculean task. The browser-based architecture was a good idea but lacked the efficiency to make it responsive. Overall it was very laggy on all of our computers, new and old. Reason for choosing Rain POS Cost. Though we eventually switched to Litespeed POS because it works better and integrates with our bicycle parts distributor's system. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Karl for your response! We appreciate your feedback! JS Jed S. Manager Apparel & Fashion Used the software for: 2+ years ### "Worst POS ever?" December 8, 2018 1.0 I’ve been suffering through the Rainbow pOS for the past three years. Hands down the worst POS I’ve ever encountered. Only reason we haven’t changed is the hassle of doing so. Once you become a Rain user you’ll have access to a feature that helps to recommend what features you’d like to see. This is probably the best feature only because I can see how every other user of Rain is as frustrated as I am. They keep saying they are making improvements but nothing ever changes. Pros Rain is cloud based software. It’s pretty inexpensive compared to others Works on any computer with internet. Cons Reporting is lacking Have to click three buttons to print a receipt Glitchy and buggy Inability to remove items from orders that don’t ship complete Customer service is lacking Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Jed for your response! We appreciate your feedback! LF Louise F. Co-Owner Maritime Used the software for: 2+ years ### "Rain Software" October 17, 2020 5.0 I have had a very good experience with Rain Point of Sale. Pros This product is very user friendly and makes it possible to change or add things with ease. Customer service is always friendly and helpful. Cons The word processor can be a problem when trying to change font sizes. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Louise for your response! We appreciate your feedback! TY Tawni Y. owner Retail Used the software for: 2+ years ### "Rain Retail (Like Sew)" November 28, 2022 4.0 I found Rain to be overall a good package for a small retail operation. You don't have to have extensive computer experience, but with all software, the quality of its performance is proportional to the quality of the data (i.e. product information) you put in. Pros You are not required to purchase proprietary equipment to use this software. You can use all features anywhere you have an internet connection. You are not limited to the number of registers you can use. It manages our retail sales, website sales, and class enrollments. Inventory for retail and web is integrated. Cons They are in Utah, so sometimes they are not available for support when my shop is open. Reporting could be better, more flexible. Getting changes or additional features is a slow process. Review Source BC Barbara C. Owner Retail Used the software for: 2+ years ### "Rain software" February 7, 2020 5.0 Now I don't have to physically go and check on inventory, the report tells me what needs to be ordered. Pros I love the ease of using it, the reports help out so much. Looking up customers history is a breeze. Cons I had trouble with my labels in the printing mode. I use a different size of label than they have on file. Not able to pick my own expatriation date on coupons or add new coupons. Reason for choosing Rain POS I had heard of the software a little. The price was one of the game factors. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Barbara for your response! We appreciate your feedback! SR SANDRA R. Owner Retail Used the software for: Less than 6 months ### "My quilt shop website" July 1, 2021 5.0 My team has been so impressive! Every one has been wonderful beyond any expectations! Thank you to each and every one of them!!! Pros I love that a team of experts got everything set up and ready to go for me. They walked me through every aspect of the process, and got everything ready to go live! These amazing professionals were patient and understood my level of ability. They helped with every aspect and answered all my questions, without hesitation. This has been a wonderful experience!! Cons nothing so far. It is a great product, and I am extremely satisfied. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Sandra for your response! We appreciate your feedback! DP Daniel P. owner Sporting Goods Used the software for: 2+ years ### "Pinewski's Ski & Board Shop" February 16, 2017 5.0 We have been with rain for several years now and have been very happy with the ease of use of our POS system. The professional handling of all our questions and needs, and their customer service, has been second to none. We are continually learning as Rain continues to improve the functionality of their program. We would rate Rain as a top notch program. Pros simple to use, but yet has the ability to fulfill all our POS needs. Cons the inability to make corrections to mistakes without contacting Rain i.e. reversing voids, having voided sales show up on my daily sales reports, and the customer history shot;ld show open sales and or on account sales as a different color or as an open sale rather than completed sale. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Daniel for your response! We appreciate your feedback! MB Mark B. Owner Music Used the software for: 6-12 months ### "Great user friendly POS" February 21, 2017 5.0 We had a nightmare with our old POS system and had to pretty much start all over with Rain. We are a local business but with tons of inventory. Over 5000 different piece of merchandise. So we were not looking forward to adding all those items again. But Rains interface makes it very easy, anyone can do it. The interface is laid out very simply and everything is right there without having to scroll through pages and pages to find an option you want. Features like repairs and rentals are also a big plus. Really the only negative thing I can say is the since it's cloud based you better have good internet or you will lose your register if you lose internet. But that's not Rains fault. Just make sure you have a reliable internet connection or a backup 4G method since you can run the POS from any phone or tablet. We have had the software for a little less than a year and although we are still adding products from our previous software crash with another company, we are enjoying the new fresh look and feature packed software provided by Rain. Pros Tons of features and easy to use. Cons To print a receipt there are too many steps. Wish it was easier or less time consuming. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Mark for your response! We appreciate your feedback! MS Miles S. manager Retail Used the software for: 2+ years ### "The future of how small businesses survive" February 9, 2018 5.0 Using this system allows you to provide a customer experience on par with, or even better than, what is expected from a successful business in the 21st. Pros Feature laden! and they are still developing more music store specific features! One customer data base, one inventory database. Integrated POS system, integrated Wed Store, integrated repairs system. Then add on: integrated short term rentals, rent to own with auto pay, layaway, email marketing abilities, gift card ability, coupon ability, push products to Reverb ability, create and save quotes under a customer name, track store account balances and apply to transactions, purchasing lists by vendor populated with qty triggered items and with and easy receiving and item costs updating. Outstandingly responsive customer service! Cons Still waiting on the private lesson feature =( But it is in development and it sounds like it will be finished Spring of 2018. Would be great to see invoicing against a quote so I could do school business with schools requiring a PO number on an invoice for payment. Review Source SJ Sharlene J. owner Consumer Goods Used the software for: 2+ years ### "Point of Sale" December 16, 2020 3.0 Still waiting for someone to contact me to get BCM location set up Pros It is widely used in industry so should cover off the needs of a fabric store Cons It isn't easy to use and not functional or easy to navigate for green users Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Sharlene for your response! We appreciate your feedback! CM Carolyn M. Owner Retail Used the software for: 2+ years ### "Try Rain & You will be happy you did" July 30, 2021 5.0 Fantastic Service! Pros Easy to use & valuable support when needed Cons Paying for a lot of things I don’t need as a web page seller Reason for choosing Rain POS Exactly what I was looking for in the industry I work in Review Source SH Susan H. owner Retail Used the software for: 2+ years ### "review" February 8, 2020 4.0 I no longer complete paper tickets for customer purchases and then need to summarize for taxes. At the end of a vending sale day, I know how we did with the push of a button. Pros end of day Reports and access to information about my inventory Cons lack of reports that can help with inventory report submissions to the state Reason for choosing Rain POS combined point of sale and website inventory. easy implementation of online sales. Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Susan for your response! We appreciate your feedback! RM Rebecca M. Owner Arts and Crafts Used the software for: 2+ years ### "Review " April 6, 2021 4.0 Good Pros In store and online use. If someone buys something in store it is automatically removed from the website. Cons Unable to add shipping charges to individual items that are bulky Review Source Response from Rain Retail Software July 11, 2024 Thank you so much Rebecca for your response! We appreciate your feedback! Similar Products Featured ## Related categories [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.