# Page 5 | Rain POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Rain POS the right Retail POS System solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews

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Rain POS

4.1 (134)

[View alternatives](https://www.capterra.com/p/140893/Rain-Point-of-Sale/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Rain POS

## Showing most helpful reviews

Showing 101-125 of 134 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Dagmar M.  
Owner  
Retail  
Used the software for: 6-12 months

### "Rain POS / Like Sew Website Review"

January 30, 2020

4.0

I really benefit from the synced inventory. Overall, my experience with the POS and customer service has been positive.

Pros

It manages the inventory in real time between store and online purchases. Now that I have learned how to manage the website, it is easy to frequently change the home page, add new inventory and create promotions. The inventory catalog is a major time saver.

Cons

There are some surprising disconnects: although a customer is set up with 10% discount, the discount will only apply automatically when purchasing in the store. Somehow the store customer and the (same) web customer are not connected. Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Dagmar for your response! We appreciate your feedback!

CD

Cheryl D.  
Owner  
Retail  
Used the software for: 1-2 years

### "Issues"

April 27, 2021

3.0

Great help and support

Pros

Keeping track of inventory , able to make changes

Cons

Doesn’t always record fabric sales properly

Reason for choosing Rain POS

Had more of what I needed

Switched from

[TapMango](https://www.capterra.com/p/148733/TapMango/)

This one had more features

Review Source

SW

Spencer W.  
Owner  
Music  
Used the software for: 2+ years

### "Would recommend to other retailers"

December 16, 2020

5.0

They've been great partners with us.

Pros

I love that they're always improving it and take our input.

Cons

I can't think of anything. I really like what I've used.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Spencer for your response! We appreciate your feedback!

dC

don C.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Don"

February 4, 2022

4.0

Customer service is excellent

Pros

Email and product search and managing the web site

Cons

I am very happy with all of the features.

Review Source

Response from Rain Retail Software

July 11, 2024

Don, thank you so much for your review! We appreciate your partnership and look forward to working and growing more with you!

WM

Wanda M.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Rain Retail"

May 4, 2021

5.0

It has been fabulous!

Pros

It is easy to learn and us, but mostly the fact that I have such great support!

Cons

We have really had no problems to speak of, all our questions are easily answered.

Reason for choosing Rain POS

The ease of use. The fact that it fit our business so well.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Wanda for your response! We appreciate your feedback!

MV

Michelle V.  
Owner  
Textiles  
Used the software for: Less than 6 months

### "I am a website newbie. "

August 11, 2021

5.0

I was struggling to get a website out into the world. They have walked me through every step of the way. I look forward to growing with them.

Pros

The thing I like most about the software is the customer support behind it. I can fumble around and figure things out, it’s intuitive, but the customer service is outstanding! They can always make it look better and do it quickly when I send out an sos.

Cons

I would really love to have voice activated navigation. That’s not a design flaw, that’s just me dreaming big.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Rain POS

They offered assistance.

Review Source

KM

Kathi M.  
Owner  
  
Used the software for: 2+ years

### "Great POS platform - even for beginners! Not intimidating."

June 17, 2018

5.0

Inventory reporting, mainly. I just began using the Marketing module and so far, it seems like it will be a real winner and time saver for me!

Pros

I like the data capture feature and the real time aspect of the online merging with the B&M shop. Knowing that what my customer is seeing online is what is actually available is fabulous.

Cons

The sad lack of report query options, particularly in regards to my inventory. I can put notes in if I make an adjustment but can't ever see those notes again. That's a feature I've been asking for for years.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Kathi for your response! We appreciate your feedback!

PV

Peter V.  
Owner  
Retail  
Used the software for: 6-12 months

### "Seamless Migration from Older POS System"

May 21, 2018

5.0

Pros

We went with RAIN for a number of reasons. Integration with our website, and in turn, Reverb.com was very important to us. We also liked RAIN's ability to migrate from our antiquated POS so that we had a relatively easy transition. Lastly, being a cloud based system allows our entire staff to work on the system from anywhere.

Cons

At first (about 12 months ago) RAIN was a bit clunky. Navigating was slow, they didn't allow enough pictures for our website, and the search function was not always effective. Also the Reverb integration had growing pains. The thing about RAIN is that they are constantly improving and correcting issues based on their customer's (ours) feedback. At this point the Reverb integration and search functions work perfectly and they now allow unlimited pics on each listing.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Peter for your response! We appreciate your feedback!

KT

Korissa T.  
Owner operator  
Retail  
Used the software for: Less than 6 months

### "Still waiting"

February 8, 2022

1.0

Would never do business with them again.

Pros

I liked the ability to merge data with Moda supplier.

Cons

Website was ordered in October, was partially finished at my pressing except one page and was delivered end of November. Multiple ignored requests. Multiple missed meetings with no explanation. Still have not completed the last page and I have had to still pay a monthly payment since October.

Alternatives considered

[NabuPro](https://www.capterra.com/p/204229/NabuPro/)

Reason for choosing Rain POS

Was sold on their ability to gain customers and market the website. None of that is true. Have had zero sales and zero marketing.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you Korissa for your candor! Although it is difficult to read it does expose where we need to focus our time on as a company. Thank you again and we hope to make things right with you!

RH

Roxanne H.  
Owner  
Retail  
Used the software for: 6-12 months

### "Ease of Use"

March 16, 2021

5.0

The team at Rain are very responsive and helpful when I reach out.

Pros

As a not so tech savvy person, I found this software easy to learn and teach. I love the walk-thru education option and have used it many times.

Cons

Since I haven't been using it to its fullest extent, I can't really say that there is anything that I don't like about it.

Reason for choosing Rain POS

Friendly and knowledgeable staff and the price was affordable on a limited budget.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Roxanne for your response! We appreciate your feedback!

JM

Joshua M.  
President  
Retail  
Used the software for: Less than 6 months

### "I love it!"

January 26, 2022

5.0

Pros

The features are great for the sew and vac retail world. The POS is user friendly and easy to teach

Cons

The website editor is limited(Rain controls a lot of it) and not as intuitive as some sites I have used in the past

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Joshua! We appreciate your response and look forward to growing with you!

CB

Clinton B.  
CX  
  
Used the software for: 2+ years

### "Great seamless system with Web and POS"

March 23, 2018

5.0

Pros

Customer Tracking Inventory Tracking Website Managment Integration with inventory for POS and Web

Cons

Hard to discuss timelines with customers Not a lot of development time to accommodate every enhancement request

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Clinton for your response! We appreciate your feedback!

JT

Jennifer T.  
CEO  
Retail  
Used the software for: 2+ years

### "Review "

May 10, 2021

5.0

Pros

Ease of use and customer service are absolutely superb.

Cons

Template choice for email marketing would really be nice

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Jennifer for your response! We appreciate your feedback!

SC

Steven C.  
Vice President  
Arts and Crafts  
Used the software for: 2+ years

### "Great POS"

August 10, 2018

5.0

We have been with Rain POS from the beginning and the improvements have been great. Customer service is very good. Very pleased overall.

Pros

Very easy to use and get employees up to speed quickly. Lots of features to improve sales and inventory control.

Cons

All the features can be a bit overwhelming at first but if you start with the basics, its easy to add additional features as you go along.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Steven for your response! We appreciate your feedback!

BM

Brian M.  
Owner  
Sporting Goods  
Used the software for: 2+ years

### "Very functional adaptive website at a competitive price"

July 16, 2018

5.0

Pros

Easy plug and play design allows for unlimited updates and edits. Add the file and picture storage for customer access and this all in one service is a great solution for small businesses.

Cons

Limited blog post functionality with subscription options, some bugs in the system that have yet to be resolved.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Brian for your response! We appreciate your feedback!

JA

Jana A.  
shop owner  
Arts and Crafts  
Used the software for: 2+ years

### "expanding, they listen to ideas and constantly make improvements"

August 8, 2018

5.0

Pros

its comprehensive. online inventory and instore inventory combined...awesome. very intuitive, very good tutorials and help functions.

Cons

none, I like the constant improvements. the only issue is the system randomly converts the default printer between the receipt printer and the label printer.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Jana for your response! We appreciate your feedback!

MM

Michelle M.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Lost 100% of Business"

November 27, 2021

3.0

Not worth your time to let these people take your money for no return.

Pros

The price was acceptable to begin the process. The functionality of the website/software was good.

Cons

Zero support. Everyone I spoke to put off the issues and claimed that I needed to do x..y..& z. We seriously lost 100% of our business since switching to Rain. We have now had to go back to Amazon after making zero sales on the new Rain website.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you Michelle for your response! This helps us to become better and know where our gaps are. Thank you again and we hope to continue to better ourselves as a whole!

CL

Chris L.  
owner  
  
Used the software for: 1-2 years

### "My initial experience was great. Now that I'm into year 2, not so great. No consistency in data. "

May 29, 2018

3.0

The ability to link my inventory to my website.

Pros

I like the link between my inventory and the website. The program is somewhat intuitive so the ease of training staff is great.

Cons

Every time there is an update less of my product is picked up by my scanner. Moda inventory is easy than not available; no consistency. There is no easy way other than a bulk download to scan through products and update or delete.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Chris for your response! We appreciate your feedback!

MF

Maria F.  
Owner  
Retail  
Used the software for: 6-12 months

### "Rain POS"

October 14, 2021

5.0

I have not use the POS thus far

Pros

POS has not been used thus far. I am not sure if the POS is a good fit for my business as most sales are done using the website or cash basis.

Cons

POS has never been used by my business due to computer based sales thus far.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you Maria for your partnership and review! We look forward to growing with you!

JS

Jonathan S.  
Owner  
Music  
Used the software for: 1-2 years

### "RAIN Review"

February 15, 2017

4.0

Generally Positive. Going into a year of use, we are running up against some feature and programming weaknesses, particularly on the accounting side.

Pros

Interface, ease of use

Cons

It is not as strong on accounting as I would like. There are errors propagated through voided transactions which inaccurately influence the reports and sometimes even customer balances.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Jonathan for your response! We appreciate your feedback!

SY

Shawn Y.  
Owner and designer  
Retail  
Used the software for: 2+ years

### "Happy, but I need just a bit more"

August 7, 2018

4.0

Happy, just keep the costs down. Remember we are not selling iPhones or over-priced clothes. The wholesale cost of fabric is inching up there with shipping.I have to sell a lot of fabric just to cover my costs to you.

Pros

Easy to use for the most part, I can talk to an actual person on the phone and they don't have a made up English name.

Cons

I need to put Categories on sale without the whole site on sale or going to each individual item in that category like I have to do now. I want to upload my own pretty newsletter and not have it get distorted. Using the newsletter feature on the site is boring.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Shawn for your response! We appreciate your feedback!

JN

Janice N.  
owner  
Retail  
Used the software for: 6-12 months

### "Since the initial set up very good."

June 1, 2018

5.0

We just finished entering all of our stock so now it should make my life easier, the book work is done, customer base takes care of itself.

Pros

The multiple features from entering a person once. I love how everything meshes with the other parts when it comes to inventory and people. Makes my life so much easier.

Cons

I was not really happy with my start up experience, the first person would say to watch this video, watch that video, I'm more of a hands on, show me once and I've got it, kind of person.

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Janice for your response! We appreciate your feedback!

JS

Jan S.  
owner  
Retail  
Used the software for: 6-12 months

### "like sew"

January 30, 2020

5.0

Ease of communication

Pros

Check out and inventory is easier and employees caught on quickly

Cons

That not all companies are on board. It would be great if all companies (fabric and notions) were on board, Check in is so much easier

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Jan for your response! We appreciate your feedback!

JR

Jen R.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "So Happy"

August 7, 2018

5.0

I adore this system and tell everyone about it

Pros

It is super intuitive and easy to work with. I can start a new volunteer in the shop with very little training and they just get it.

Cons

Sometimes I wish I could enter new products easier when I'm filling out a PO. I feel like I have to save a draft and go back to products a lot

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Jen for your response! We appreciate your feedback!

RG

Rick G.  
Owner  
  
Used the software for: 6-12 months

### "Easy to work with, excellent customer service"

May 30, 2018

4.0

Pros

Web based software. My items are easily found on the internet. I love the ability to set re order points. I like the reports that we currently have.

Cons

difficult to order from the vendors. needs to be easier. I wish that the link to Quickbooks were more detailed in the daily dump

Review Source

Response from Rain Retail Software

July 11, 2024

Thank you so much Rick for your response! We appreciate your feedback!

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