# Page 2 | CoCounselor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CoCounselor the right Law Practice Management solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140896/CoCounselor/reviews --- CoCounselor 4.6 (61) [View alternatives](https://www.capterra.com/p/140896/CoCounselor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of CoCounselor ## Showing most helpful reviews Showing 26-50 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EC Elizabeth C. paralegal Law Practice Used the software for: 2+ years ### "great software for case management" September 10, 2019 5.0 Before we used this software, we were tracking cases on multiple spreadsheets, which meant it took more time to organize, find information, etc. It takes time to input information into Co-Counselor, but once it is there we are able to access is much more easily. Pros We are able to track the status of cases and manage them more efficiently because of Co-Counselor. Customer service has always been helpful any time an issue has come up. Cons Not all functions are straight forward. We still use Outlook to diary tasks and appointments because it is easy to use for everyone in the office. Review Source SV Sara V. Paralegal Legal Services Used the software for: 6-12 months ### "Case Management" August 4, 2020 5.0 Pros What I enjoy most about this software is how helpful it is at keeping track of everything happening with our client's cases. This software allows us to draft customized templates in SECONDS including intake documents, demands, ante litem notices, spoliation letters, and even complaints. It really helps me be more efficient. I also like that it allows you to capture data and maximize your profits on every single case. This software makes it so easy to find the information that you need and it allows for your entire team to know exactly what is going on in every aspect of the case very easily. Cons The only thing I would add to this software is making the case list tabs more customizable for each paralegal. Review Source Response from CoCounselor August 10, 2020 Thanks for the review Sara! We can customize the tabs however you may need. A member of our support team will contact you. CR Chaquetta R. Case Manager Law Practice Used the software for: 2+ years ### "Not bad" September 3, 2019 4.0 Overall CoCounselor has been beneficial in helping to keep us organized as much as possible Pros It helps with organization and keeping track of all our files and calls made and any notes we take. Cons Needs more Functionality. For a growing law practice it lacks all the necessary resources to move forward. Doesn't keep the user on "task" as much as other programs. Review Source JO Jennifer O. Case Manager Law Practice Used the software for: 2+ years ### "Outstanding Service!!! " September 3, 2019 5.0 I have realized by using CoCounselor our cases have become very organized!! Pros CoCounselor is very helpful when it comes down to handling your cases and keeping client's files up to date. It is very easy to use once you get the hang of it and I would highly recommend using this website! Cons I wish we could search files based of claim numbers, but it's ok. Review Source RB Rebekah B. Paralegal Law Practice Used the software for: 1-2 years ### "CoCounselor Review " August 10, 2020 5.0 Pros Integration with other platforms, such as Zipwhip , has been wonderful. The software is very user friendly. I learned how to use different features very quick. The layout is organized, concise, and clear. Cons At this time, my coworkers and I have not had any complaints. Anytime we might have a technical issue pop up, we reach out to our representative and he takes care of it for us. Review Source Response from CoCounselor August 14, 2020 Thanks so much Rebekah! We are so happy you are satisfied with our services! If you ever need anything, we are a phone call away. KV Kayla V. Paralegal Law Practice Used the software for: 6-12 months ### "CoCounselor is very user friendly" March 13, 2017 5.0 CoCounselor is very easy to use. You can keep track of all clients, how their case is progressing, their medical providers, and any needed insurance information. Our team uses the log a call feature to keep track of things happening in each case. It also has the option to upload forms that will auto generate themselves once you have entered information into the needed fields, this is VERY helpful and can speed up the process to a lot of things! Pros It was very easy to learn how to use. I never worked in personal injury before this so I was coming in learning how to use this type of system with no prior experience. It was easy to understand and navigate within a few days. It also allows you to easily keep track of information. Cons Some fields could have more information in them, or have more things featured on the client page itself but overall since it is so easy to navigate that may not be needed. Review Source GS Gregory S. Case Manager Law Practice Used the software for: 2+ years ### "User Friendly" August 10, 2020 5.0 I really enjoy working with CoCounselor very easy to use and very detail. Pros I must say that CoCounselor is very user friendly. Cons System can be very Slow at times when working with Cocounselor Review Source Response from CoCounselor August 14, 2020 Thanks so much for your feedback Gregory. Sorry to hear your system can be slow. It could be your computer or the internet, but we'd like to try to solve it for you. VR Verified Reviewer Case Manager Legal Services Used the software for: 2+ years ### "Excellent Review" August 5, 2020 5.0 Pros Amazing service. We really appreciate you guys. Thank you. Cons I think you guys are doing a great job. I don't have a critique as of right now. Review Source Response from CoCounselor August 11, 2020 Thank you for the review! Glad to hear you're having a good experience with CoCounselor! Please give us a call if there is anything we can do to improve it for you and your firm: 404-419-7893. KJ Kip J. Partner Law Practice Used the software for: 2+ years ### "Useful Product " September 3, 2019 5.0 Pros The customer service is incredible. The ability customize the fields is very helpful. Cons Inputting new contacts is cumbersome. I would like to be able to add them from within a case. Review Source MA Milagros A. Paralegal Legal Services Used the software for: 2+ years ### "Awesome software" September 3, 2019 5.0 Pros It is very straight forward and easy to use. I love that we have the option to tag attorneys, case managers, paralegals, etc. to communicate between cases. Cons As of right now I don't have any complaints. The software has been very helpful as well as the CoCounselor team. Review Source FH Felecia H. paralegal Law Practice Used the software for: 2+ years ### "cocounselot" September 10, 2019 4.0 It was good but the firm just decided to go another direction. Pros That the interface captured everything regarding pre-suit, contact info, statute date, notes,......etc on one screen Cons we could not do any on line editing of word documents Review Source WL Wendi L. Paralegal Law Practice Used the software for: 2+ years ### "We love COCO" September 17, 2019 5.0 Pros I like that coco is very easy to customize for your company's specific needs. Cons I do wish reports were easy to adjust and navigate. I would like to have different information in some of the columns but it is really a small con. Review Source KW Kate W. Legal Assistant Law Practice Used the software for: 2+ years ### "Great Software " September 20, 2019 5.0 Co-Counselor is easy to use and has all the features that we need. Pros This software is user-friendly, and the customer service team can customize it to the specific needs of our firm Cons Sometimes the Help Desk employees take too long to respond. Review Source NW Nicole W. Paralegal Law Practice Used the software for: 2+ years ### "Great Software" August 13, 2020 5.0 Great experience! Pros It is easy to use. Great for cases and the staff are wonderful if you need help with anything. Cons Nothing. I don't have any complaints using co counselor. Review Source Response from CoCounselor August 20, 2020 Thank you so much for the positive review Nicole! KZ Karla Z. Case Manager Law Practice Used the software for: 2+ years ### "Coco Review" September 6, 2019 4.0 I have never had a problem with coco Pros It is easy, reliable and I like the fact that you can see all the info in one page Cons I dont like that it is not compatible with Word. I wish it was more like needles. Review Source lM laura M. Paralegal Law Practice Used the software for: 2+ years ### "CoCOunselor Review" September 17, 2019 3.0 It is okay to store notes and save phone numbers but there are no other features. Pros It stores notes with a subject, date and time. Cons You cannot edit all the entries on a contact's information. Review Source BB Breanna B. Paralegal Law Practice Used the software for: 2+ years ### "CoCo" September 3, 2019 5.0 My law office literally survives off coco. it's so easy to use and so convenient for our type of work. Pros I love this software! Its so easy to use! Cons Not much that I don't like. I think its great! Review Source CC Clay C. Attorney Law Practice Used the software for: 6-12 months ### "Review" August 10, 2020 4.0 Very positive, just a few minor issues that could help the experience be even better Pros I like the auto-fill form letters, the ability to send notifications to other users and assign tasks to other users Cons I wish that the events would be automatically scheduled to calendars and sent to all involved personnel on the file Review Source Response from CoCounselor August 17, 2020 Hey Clay, glad you are enjoying the software. We are able to set up calendar event automation and get that customized out for you. If that's something you're interested in, give us a call so we can discuss. (404) 419-7893 NM Natali M. Case Manager Law Practice Used the software for: 2+ years ### "CoCo Review" September 3, 2019 4.0 It's easy to use. Pros Easy to use and comprehend. It can be customized. Cons Some features don't work accordingly. There are some links that kick me out of the system. Review Source SP Stuart P. Attorney Law Practice Used the software for: 1-2 years ### "Great organization service" September 10, 2019 5.0 Pros Co-counselor helps to keep ke organized. I dont have to worry about missing deadlines and statutes of limitations due to the service. Everything is just right there. Cons I dont have many complaints. I did take awhile to learn the software, but you'll get that with anything. Reason for choosing CoCounselor Features and price Review Source CD Claudia D. Paralegal Law Practice Used the software for: 1-2 years ### "Best Office Management System" September 10, 2019 5.0 Pros I definitely enjoy the fact that all the information is very accessible and should I need to I can easily change anything. Cons The only con I can honestly think about is when I am looking for a client's file, it wont search for similar so if its a unique name it takes some time to find it. Review Source DL Deanna L. Paralegal Law Practice Used the software for: 6-12 months ### "CoCounselor Review" August 10, 2020 5.0 10/10! Great! Pros CoCounselor has made my daily navigation through work amazing! It is easy to use and the support staff is quick to respond whenever needed. Cons Returning to the main case page at any point easily would be nice. Review Source Response from CoCounselor August 17, 2020 Thank you for your feedback Deanna. So glad CoCounselor is making your job easier! lE lisa E. attorney/partner Legal Services Used the software for: 2+ years ### "streamline to success" September 17, 2019 4.0 Pros I like the ease of use of the program and that it can interface with messenger features. Also, I can log calls with clients which my staff can pull up and use to remind the client that I've already addressed their concerns if they call repeatedly. Cons There is a learning curve when it comes to navigating to certain features such as the settlement calculator. Review Source AM Andy M. Law Practice Used the software for: 2+ years ### "Excellent product for lawyers" February 17, 2017 5.0 Great! It helps us stay organized and track our clients and cases. It is also great for metrics to help me manage to practice Pros So many options and customizable features Cons Interface could be faster Review Source CA Cesar A. Associate Attorney Law Practice Used the software for: 6-12 months ### "CoCo is Awesome!" September 10, 2019 5.0 Pros I really like that all of the information for our case files are in one place. Anyone can pick up the file and know exactly whats going on with it. Cons I do not like that whenever we need to generate a template, I have to reload the page so that I can access the file. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.