Capterra Logo
Helping businesses choose better software since 1999
GPSWOX

Reviews of GPSWOX

4.7 (48)
advisor
Talk to a Capterra advisor for free and get results within 15 minutes.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Pros

  • All the tools you have for managing historical reports on incidents or routing processes work as a great opportunity to improve the work environment.

  • Strongly recommended amazing Software, quick and friendly support, the service you receive is money worthy.

  • Best software in the market, their price are the best and the software meets all my expectations to give a good service to my customers.

  • That meant that i could start my business much sooner. Even better, the price is good, the quality of their service is great, and I love their customer support.

Cons

  • It does not work well with mobile parks, nor with state or people tracking.

  • Very sad that we can't import geofences in kml or kmz format. Impossible to create/import 3D geofences (altitude limitation).

  • I'm only sad that I didn't find out about this sooner.

  • It also has a series of errors that are somewhat notorious and a bit disappointing, such as the fact of not having constant updates, let's say that your progress is going to "Turtle Pass.

Showing Most Helpful

Showing 25 of 48 reviews

Sort by:
Joseph L. avatar
Joseph L.
Director/CEO
Telecommunications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 6, 2020

"GPSWox is one of the BEST fleet management software I've ever seen in the market! "

Pros: We are a fleet management service provider in Malaysia, and we had been using GPS Wox software and services since year 2016 until now. We are really satisfied with the software built, it's easy to use and manage, the system is suitable for both small fleets and large fleets, and most importantly, the performance is great! Currently, we had served over 100+ companies with a total fleet size of 1000+ vehicles. Thanks to GPS Wox team for offering such a wonderful software, we greatly appreciate that!

Cons: Since our company operations are in Malaysia, there's a timezone challenge when communicating with GPS Wox support team. We wish GPS Wox can handle support issues more promptly to ensure service up-time is always kept well-maintained. Overall, GPS Wox support team was great!

Saladdin S.
General Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 29, 2025

"Reviewing GPSWOX Tracking Platform"

Overall: I had many problem with my previous tracking platform in 2016 when I began my business. I began looking for alternative platform for my tracking business. I tested so many platforms. I chose GPSWOX Platform when I realized that it is very friendly. Then I realized that the developing team in GPSWOX is doing very well in adding new features and updating the platform.

Pros: Easy and friendly use and accurate reports

Cons: Well, I like it overall but I think the support should give more explanation in the tickets also if you add a good manual for every single report and plugins

Alternatives Considered: GPS-server
Reasons for Choosing GPSWOX: User Friendly and reasonable prices for dedicated servers
Bernard O.
Senior Manager GPS and Recovery
Financial Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
2.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 4, 2025

"GPSWOX Review"

Overall: Generally, I would say it will remain my first option as it provides the needed service to track assets across the world under the same platform with only changes in IP address

Pros: GPSWOX is user-friendly even a basic user with little IT knowledge and little training can easily navigate through it

Cons: Constantly crushing and with bugs that must be fixed from time to time once the number of objects goes beyond 10k

Paulius K. avatar
Paulius K.
Global Sales Executive
Airlines/Aviation, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 10, 2018

"Excellent customer service & powerful software for starting tracking business"

Overall: GPSWOX support guys are trust worthy and reliable. They provide excelent customers service, along with powerful software. Starting own GPS tracking business has never been easier.

Pros: GPSWOX is the best choice if you want to start GPS tracking business with ease. They sell complete solution: white label software and Apps for very reasonable price. Setup process and tech. support is FREE.

Cons: They do it all right, so far haven't noticed anything negative.

Vendor Response

By GPSWOX on April 1, 2019
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
Tadas J. avatar
Tadas J.
Director
Retail, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 10, 2018

"The best company we have ever tried"

Overall: we can easy track our cars without any bugs, best price for perfect quality of product they sell. Recommended that company for our partners

Pros: Best quality service for the price you pay we have ever tried. Definately best company.

Cons: easy to use, best customer support, works without issues

Vendor Response

By GPSWOX on April 1, 2019
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Lisa K. avatar
Lisa K.
Marketing Director
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 8, 2019

"Amazing way to start your own GPS tracking business quickly"

Overall: Overall a great experience. I'm still young in my business, but I can see the service scaling along with my business. Anyways, if there are any problems or anything, I would just get help from their Support. Overall, a great product!

Pros: I was always excited about starting my own business, but never knew what. When I found out about GPS tracking, I was scared about all the time and money it would take to do everything from scratch. Luckily, GPSWOX has their white label software that you can just customize however you want. That meant that i could start my business much sooner. Even better, the price is good, the quality of their service is great, and I love their customer support.

Cons: I'm only sad that I didn't find out about this sooner!

Vendor Response

By GPSWOX on April 1, 2019
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Tomas E. avatar
Tomas E.
Sales Representative
Transportation/Trucking/Railroad, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 10, 2018

"satisfied customer"

Overall: excellent user interface, powerful features, quick support - that`s what client expects from product and what we found, highly recommend

Pros: basically - all features were well developed

Cons: no week points found on this tracking software

Vendor Response

By GPSWOX on April 1, 2019
Thanks you for taking the time for share your feedback. We are glad to hear you like our software and support! If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Stanislav N. avatar
Stanislav N.
High-quality English / Russian / Ukrainian translations
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 28, 2018

"Great software with many useful functions"

Pros: Compatible with almost all devices, nice interface, simple to use, very useful program if you need to track anything

Cons: There is nothing particular I liked the least. Maybe developers could add more themes or some functions.

Vendor Response

By GPSWOX on April 1, 2019
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
Jose Ildemaro V. avatar
Jose Ildemaro V.
Graphic Designer
Internet, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 24, 2018

"Good management and tracking tool"

Pros: Performing GPS tracking for companies is much easier, since GPSWOX is compatible with different mobile devices, with an intuitive interface and that effectively manages and tracks with many tools to offer the best program.

Cons: I have nothing to dislike, the attention of the support has always been excellent and it is a very easy to understand software.

Vendor Response

By GPSWOX on April 1, 2019
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback.
Martynas B. avatar
Martynas B.
CEO, co-founder
Retail, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 20, 2018

"Great support system!!! they reply emails even on weekends!"

Overall: Choose GPSWOX and you will get powerful fleet management software for the best price on the market! and 24/7 support!

Pros: I have experience working with different tracking softwares… But this one is very simple to use. GPSWOX has all needed features for fleet management and tracking. The ticketing system (support) is quick!

Cons: Everything was smooth and easy to handle, there is nothing to complain about

Vendor Response

By GPSWOX on April 1, 2019
Thank you for the feedback! We are glad you found value in the product and thanks for the great ratings. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Hugo N.
CEO
Telecommunications, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
4.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
February 6, 2025

"Plataforma basica"

Overall: Mala experiencia. La mantengo porque tengo dispositivos en servivio, pero cada vez que solicito algo adicional, una mejora, me reponden con el valor de desarrollo. No existe un beneficio entre ser cliente nuevo o antiguo. No veo una razon para comprar el sistema en vez de arrendar si no existe ninguna mejora e igual tengo que pagar por cualquier desarrollo menor.

Pros: Facilidad de uso basico y tiene opciones de agregar distintos dispositivos

Cons: Es muy basico. por cualquier mejora cobran. Np se ha actualizado en nuevas aplicaciones en mas de 4 años de uso.

Alternatives Considered: OneDrive and Google Maps
Reasons for Choosing GPSWOX: Solo por precio, pero fue una mala decision
Gregorio H.
IT
Telecommunications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 6, 2025

"Gpxwox 10-10"

Overall: Its stability and compatibility with a large number of devices makes our work much easier for me.

Pros: It exceeds our expectations and its stability is continuous

Cons: The integration of new devices to the platform is complicated when they do not exist.

scott H. avatar
scott H.
Director
Government Relations, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
1.0
Customer Service
1.0
Features
3.0
Value for Money
1.0
Reviewer Source
Source: Capterra
January 3, 2024

"Clunky mobile app and very poor support "

Overall: Poor support and overall would stay away in the future.

Pros: The extra mobile app is a good idea but works poor

Cons: service and support was terrible we spent 6 weeks trying to integrate Ignas was one of the worst sales managers i have come across in over a decade in telematics

Verified Reviewer
Intern
Government Administration, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 11, 2019

"GPS tracker"

Overall: For the number of clients have met so far i have installed gpswox on them for those who are intrested in tracking their property

Pros: Gps wox is a great tracking software I love it because it can be installed on phone thus making it easy and readily available. It is also easy to use

Cons: I cannot complain much about gps wox since am on a free trial apart from that it takes a lot of space once installed

Harivony M.
Manager
Computer & Network Security, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: SoftwareAdvice
September 15, 2022

"Very good concept"

Pros: This software has a very good concept, with a lot of options, especially for the different types of sensors, and its general operation, the software is compatible with a large number of GPS brands and it is also very practical, they offer different subscription formula according to consumer needs, they also give users the possibility to buy the software in white label and to host it themselves if necessary and that helps a lot

Cons: I had no problem with the software, I tested it as a subscription for 1 whole month before buying a white label license and having it hosted by gpswox itself, my job is to rent geolocation services, and it was working very well until a few days ago when I encountered technical problems with the server, my gps are all displayed without exception offline for a good three hours, the problem solved itself after 3 hours, I asked for assistance as soon as we detected the anomaly but I didn't get an answer until 5 hours later, without excuse, without explanation, just "look right now" the problem started again 2 days later, I asked for assistance again, gpswox replied in 5 minutes to ask me for EMEIs, I replied that the problem is not happen just with one device, it's all the devices in my platform that have a latency of more than one minute on their positioning and the server works badly and rows a lot, I don't know the type technical intervention that they did afterwards but my platform found itself inaccessible to them on the web several times and that had a big impact on my relationship with the customers who subscribe to my service, I always manage the conflict of elsewhere, it got me into an impossible mess, my server is working again (not yet as before) but I'm still worried that it will start again since, I haven't received an explanation from gpswox until here

Reasons for Choosing GPSWOX: Because I gave it a try and it convinced me
Reasons for Switching to GPSWOX: because the previous product did not meet my expectations
Maksim K.
Team manager
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 6, 2019

"Convenient navigation platform"

Overall: The GPSWOX team looks young and ambitious, assessing the results already achieved, I am sure that they are capable of much more, I am glad that I have the opportunity to become part of the team! =)

Pros: Good platform speed. Minimalistic design, in the version of the mobile browser is also convenient to work. Translation into many languages. Ability to configure various sensors. Ability to customize various alerts. Sending commands to the tracker via GPRS and receiving a response. Reasonable technical support, they corrected all the flaws that I discovered. I want to thank the GPSWOX team, I hope for long-term cooperation with you!

Cons: The lack of Russian language in mobile applications GPSWOX. It is not possible to install sensors on several trackers at the same time, you have to go into each device separately and add a group of sensors. There is no tracker motion animation that simulates the movement of a car, instead the tracker jumps around the map, I hope they will add this function, it looks much more attractive to the user. The report is downloaded during the formation, it would be better if you could browse in the browser without downloading. There is no possibility of loading geo places, for example there is a list of addresses that need to be mapped with the names of points, so that later in the report we display the names of the points, not the address. If there are many such geo sites, it is convenient to import from the Excel file the entire list of places with the address, name and radius of the place. It would be cool if GPSWOX implemented more logistical tools, such as building a route with one or several addresses. A tool for route planning, for example, is loaded with a list of 20 addresses, a start is set, the platform, based on the data obtained, forms the best route to these 20 addresses. This would greatly overtake competitors in the gps navigation market.

Vendor Response

By GPSWOX on May 9, 2019
Hello, thanks for your feedback! We will take all your comments into consideration and add these features to the platform in the near future. Meanwhile, if you have any more suggestions or questions feel free to send email to sales@gpswox.com
Yuri Alberto P.
General Director
Management Consulting, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2019

"The light and powerful platform that we have used! .... And stable!"

Overall: We have had a nice accompaniment these 3 years, we see that the company strives to give us the best platform.

Pros: Very agile and intuitive. A very clean and easy to use interface on any device. The GPS support in cellular equipment is excellent and the data frame is very light.

Cons: It is not supported to import geofences in kml or kmz formats. It does not have many reports and does not have a report of the complete plot sent by the GPS to make faster forensic data studies. The time lag in support for Mexico usually leads us to receive it a day later.

Vendor Response

By GPSWOX on April 1, 2019
Thank you for the feedback! We are glad you found value in the product and thanks for the great ratings. If we can ever assist in any way please don't hesitate to reach out www.gpswox.com/en/contact
James K.
Manager
Environmental Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
1.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
July 24, 2019

"The customer support is POOR"

Overall: I enjoyed using the software and I paidthe yearly advance fee. However, after communicating with the customer support a few times, I notice that the after sales service is very poor. If I knew earlier, I would have opt for another software with strong customer support instead of GPSwox. I have no choice now as I am stuck with it for a few more months.

Pros: Simple and easy to use. The whole layout is user friendly.

Cons: The software is pretty good, however the customer service is terrible. Lousy response and so unhelpful!

Vendor Response

By GPSWOX on August 7, 2019
Dear James, i am sorry, that you had such experience. I believe it must be miscommunication with support team and we can solve your issue easily. Just contact sales@gpswox.com and we will be more than happy to assist you. Since we can not find "James K. from, Gold Coin company" in our database. With Regards, Kevin
Eric H.
Sr. Executive Vice President
Security and Investigations, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 13, 2019

"Great Support"

Overall: We use this to provide top-notch service to our end customers. We host our own solution in order to maintain control of our product from start to finish.

Pros: Support has been great to work with. Additional features have been easily implemented. Thanks!

Cons: Sometimes the "time zone" difference between the USA and their home office means a few extra emails through the nights to talk with them; but still easy!

Vendor Response

By GPSWOX on April 1, 2019
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback!
Verified Reviewer
Senior Marketer
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 5, 2019

"Easy to get started with tracking"

Overall: It helps us reduce the cost and calculate them accurately.

Pros: The customer is support is great and the software has exceeded our expectations. We can easily track more than 100 cars for our needs in different countries.

Cons: Design might be updated, but everything works just fine.

Vendor Response

By GPSWOX on April 1, 2019
Thanks you for taking the time for share your feedback. We are glad to hear you like our software and support!
Bill M.
Owner
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 3, 2019

"GPSWOX"

Overall: GPSWOX have been good to deal with. They offer good email support & answer any queries quickly. I am very happy with this company.

Pros: Easy to use and reliable product. Great white label product that is easy to use. They also sell trackers and accessories direct.

Cons: I cannot fault their product and their service.

Vendor Response

By GPSWOX on August 7, 2019
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com
DANIEL R.
DIRECTOR
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 23, 2019

"Excellent tracking software"

Pros: Best software in the market, their price are the best and the software meets all my expectations to give a good service to my customers

Cons: Nothing in particular, not having worked with gps wox before

Vendor Response

By GPSWOX on April 1, 2019
Thank you so much for your review. Please don't hesitate to email us directly, if anything comes up > www.gpswox.com/en/contact
Mohamed E.
Owner
Security and Investigations, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 17, 2019

"Greet software"

Pros: It’s easy for use and very helpful and has many features

Cons: I used it sines 3 years ago and they have continued support

Vendor Response

By GPSWOX on April 1, 2019
Thanks for taking the time to leave us a review.We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Email: sales@gpswox.com
Verified Reviewer
President
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 12, 2019

"Satisfied from all aspects"

Pros: Full set of API Reporting Ease of use Support for all popular devices

Cons: I am not sure if there is anything that could be mentioned here

Vendor Response

By GPSWOX on April 1, 2019
Thank you for the feedback! We are glad you found value in the product and thanks for the great ratings.
Moe S.
Manager
Computer & Network Security, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 27, 2019

"Good platform "

Pros: User friendly interface ; easy to use and reliable

Cons: It doesn't have many reports and should have a dashboard and some charts

Vendor Response

By GPSWOX on April 1, 2019
Thanks for the great review! Please don't hesitate email us directly, if anything comes up. Email: sales@gpswox.com