# nCino Cloud Banking Platform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about nCino Cloud Banking Platform Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more. Source: https://www.capterra.com/p/140944/nCino --- # nCino Cloud Banking Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) nCino Cloud Banking Platform ## What is nCino Cloud Banking Platform? nCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. Through its single software-as-a-service (SaaS) Cloud Banking Platform, nCino helps financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and more effectively onboard clients, make loans, manage the loan lifecycle, and open accounts. Transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,850 financial services providers globally. ## What is nCino Cloud Banking Platform used for? [Loan Origination](https://www.capterra.com/loan-origination-software/)[Financial Services](https://www.capterra.com/financial-services-software/)[Banking Systems](https://www.capterra.com/banking-systems-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $175 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for nCino Cloud Banking Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ncino.com/&name=nCino Cloud Banking Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### nCino Cloud Banking Platform 4.3 (8) VS. [4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price $175 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (8) Ease Of Use 4.7 (284) Value For Money 4.4 (5) Value For Money 4.7 (185) Customer Service 5.0 (6) Customer Service 4.8 (277) ## nCino Cloud Banking Platform alternatives [4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (9)](https://www.capterra.com/p/201030/Timvero-Core/#reviews) Starting price $3900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [LendingWise](https://www.capterra.com/p/166706/LendingWise/) [4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166706/LendingWise/) [View all alternatives](https://www.capterra.com/p/140944/nCino/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Activity Dashboard 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Trail 2.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Loan Processing 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collect, organize, and prepare loan information to send to the lender for approval Compliance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Customer Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions nCino Cloud Banking Platform 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes. Non-for-profit financial institution that is owned by all of its members Store and organize information about customers and previous interactions Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers Collect, organize, and prepare loan information to send to the lender for approval Type of loan used to purchase real estate Expand services to areas outside of the home location, functioning as an extension of the home location. Ability to fill out and submit application forms on the web Ability to manage transactions online with a mobile device or computer. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Division of banks that focus specifically on retail customers. Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Monitor or audit historical and current transactions to analyze customer account activities Get Advice We can help you find the software with the features you need. Features 4.1 (8) 4.1 Based on 8 reviews ## Pricing Value for money 4.4 (5) Basic $175.00 Flat Rate,Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent BB Brayden B. Underwriter Banking ### "Great for underwriting!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 20, 2025 Does what I need it to in a clean format Pros Ease of use, has the majority of features I need. Cons Lack of customization/adjustability for some features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GC Geoffrey C. COO Financial Services ### "MBG nCino Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2024 Very positive. While I like the software, my nCino team (sales rep, implementation team and customer support rep) are truly the best thing about nCino. Pros 1) Customer support is amazing. 2) The tool is very standardized (it allows for additional data fields and processes but it broadly forces the Bank to adopt the nCino gold standard) 3) Integration into Salesforce (which we already used within the Bank for marketing and opportunity tracking purposes) Cons the end client (e.g. the borrower) experience is clunky. The system was built for staff within a Bank and not from the ultimately end client perspective. Some of the front-facing tools e.g. client portal are not fit for purpose for us - as while they do everything the Bank needs the navigation and ease of use from the actual borrower client is not what we expect. Alternatives considered [ProfitCents](https://www.capterra.com/p/210564/ProfitCents/) [Sageworks Lending Solution](https://www.capterra.com/p/210267/Sageworks-Lending-Solution/) Reasons for choosing nCino Cloud Banking Platform stronger workflows, great integration into salesforce Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IW Ian W. VP, Director of Retail and Business Banking Banking ### "User Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2024 Smooth working system, we had a rather complex process that was easily managed by the nCino team. Pros User friendly, customizable yet great out of the box. Solid support from nCino team. Cons Have not run into anything that could not be adjusted to our liking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CI Clark I. Commercial Loan Officer Banking ### "nCino SUCKS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 20, 2023 I have used nCino for 4 years now. We have gone from implementation where nothing worked to 4 years of tweaks and a full time staff that try to make it work but it does not. The person who creates a software that actually works for commercial lending is going to be a billionaire....but it is NOT NCINO. Don't buy it. It is a piece of crap Pros Nothing. It is a piece of crap software that does not make your job easier. Cons It doesn't work properly. It constantly has issues that will not let you create a loan, etc. It is the EDSEL of Software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Commercial Credit Underwriter Banking ### "Ncino provided our new Underwriting platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 21, 2021 Overall Ncino is improving our underwriting capabilities. Pros Ncino has helped to integrate all of our systems into one in which all systems feed into this new underwriting platform. It took some training, but it is much more integrated and helps reduce the number of programs we have to have open at once. Cons There is some training involved and there are only so many features that can be built in, but overall minimal complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kyle M. Director of Internal Audit Banking ### "Intuitive, Great Training Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2020 nCino has been very hands-on and supportive with our training on the product, conducting live sessions and testing us with homework assignments. A++ training. Pros It makes it easy to build attractive and informative tables and graphs, and also provides the tools to bring the data to life with drill downs, data validation and completeness tools, etc. Cons When working on a big dashboard with a bunch of components, it would be nice to be able to iterate on a particular element quickly instead of having to reload the entire dashboard every time I make a change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Douglas M. Portfolio Manager Banking ### "Endless Possibilities and Continuing to Make Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2020 I loved nCino. I was the Admin and daily user and I always looked at new ways to use nCino to improve some of our processes. Pros nCino is a very powerful tool to use. There are endless ways to use the program and can always find a way to create new and seamless processes. Cons At the begining stages when items had to be custom built they eventually needed to be removed and install their newest version in order to continue to get updates. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We switched when we started using Salesforce becasue we new this would be a great match. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Partner, Underwriter, Analyst ### "Its a CRM that all banks can benefit from. It is a very robust tool, that can be intimidating ." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 5, 2018 The ability to track loans from beginning to end is extremely helpful. The spreading tool could be more user friendly. Pros The ability to capture the entire loan process, from origination through closing. The customer support is very helpful as well. Cons It is a very robust CRM, that takes a lot of training and practice to become efficient at. The old interface was frustrating; however the new interface is more user friendly. nCino needs to move all of their products to the new interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140944/nCino/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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