# RealityCharting Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RealityCharting Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/140963/RealityCharting --- # RealityCharting Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RealityCharting ## What is RealityCharting? RealityCharting® software facilitates implementation of the Apollo Root Cause Analysis methodology and gives you a standardized platform to quickly create, escalate, iterate and integrate your problem-solving efforts into any business process. RealityCharting® increases the quality of each analysis by providing expert guidance and structure. The results are solutions that address proven causes and prevent recurrence of costly problems. ## What is RealityCharting used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $41.25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RealityCharting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.realitycharting.com&name=RealityCharting) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RealityCharting 5.0 (12) VS. [4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $41.25 Per User, Per Month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (12) Ease Of Use 4.1 (526) Value For Money 5.0 (11) Value For Money 4.2 (428) Customer Service 5.0 (11) Customer Service 4.5 (491) ## RealityCharting alternatives [4.8 (118)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (144)](https://www.capterra.com/p/191777/GoAudits/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (298)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140963/RealityCharting/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Corrective and Preventive Actions (CAPA) 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Document Coding & Control 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Incident Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Quality Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes RealityCharting 36 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Investigate and take action at root cause or error in processes to prevent recurring issues Alter the layout and content of reports Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor processes/products to ensure they meet international standards developed by the ISO Manage, maintain and track the performance of assets and equipment Manage and support multiple locations Ensure that quality requirements and standards are met across production processes Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Qualify, select, and monitor supply chain partners Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 5.0 (11) Free Trial Basic $41.25 Per User,Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 12 reviews Filter by rating 5(12) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Genesis G. Marketing Specialist Marketing and Advertising ### "Reality Charting Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 9, 2023 Pros Easy to get started with the software and flexible, and useful over the long term. Have many good features with this package. Cons Resolution effect making it slow to present with a small screen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher B. Lean Six Sigma Master Black Belt Management Consulting ### "What RealityCharting Means to Me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2018 RealityCharting has made a major impact across the last 10 years of my professional experience. It starts with the principles of causation to understand that "stuff" does not just happen. • We took a major aerospace manufacturer 6 months to run down the root cause to pilot hypoxia due to a consumable inline check valve (because of the complex supply chain). • We used it to mistake-proof operator breaking failure when transporting power packs. Companies know that we can find effective solutions to event-based problems by using RealityCharting®. • A national military readiness provider used this tool to identify key root causes and solutions to key performance issues related to organizational shortfalls in recruiting and financial irregularities • Further analysis was recently used to identify key drivers to improve personnel readiness and take actions to influence both short- and long-term change. Successful organizations understand that diversity is key to effective solutions and can be easily accommodated. Root causes are important, but they must match to solutions where the teams and key senior leadership accept operational solutions and hold themselves accountable for closure. Pros Your company must know the roles in defining problems and finding effective solutions to prevent recurrence. Most organizations focus on one or two levels upstream. A short interval of time passes, and the same problem returns with a vengeance. Deployment is easy because RealityCharting works. I’m using it tonight for a “readiness” engagement tomorrow. Cons There is nothing I don't like about it. It is flexible to solve a problem or opportunity. Now that it's cloud based, it's always available whereever I go. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jorge C. Personal Safety Specialist Chemicals ### "Wonderful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 I have been working with RC for more than 20 years. I think it is a wonderful and powerfull tool. Pros I like the fact it can create a final report that can be read an easily be understood by our clients. Cons Nothing. I think it is a complete tool, and is always improving. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jennifer M. Root Cause Analysis Associate Technical Fellow Aviation & Aerospace ### "RealityCharting – My Cause-Mapping Tool of Choice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2018 I’ve been using RealityCharting since 2007 on problem solving efforts touching all aspects of the aerospace industry including in-service, supplier quality, engineering, facility, and large-scale systems integration / installation issues. I’m impressed with the outstanding support and service I’ve personally received over the years along with their ongoing commitment to always improving the software. Easy to use tool with extraordinary results! Pros Pro: So many ‘Pro’s’ but I will limit my comments to just two: 1. RealityCharting drives me to consider solutions I otherwise might have missed: If I follow the process behind the Apollo Root Cause Analysis methodology and ensure that I map both the Actions that contributed to the problem as well as the Conditions that existed that allowed those actions to happen… it forces me to take my problem down two very different cause paths. In turn, each of these paths provide opportunities for very different types of solutions; solutions I may have missed without the use of a tool that walks me step by step through the problem solving process. 2. RealityCharting as a Project Management Tool: The Cause Map generated from using RealityCharting provides me with the most comprehensive way to visually pull a very large project together. When I’m mapping out the many contributors to a horizontal stabilizer or pressure dome issue and have my team investigating everything from detail supplier, tier-one assembly supplier, transportation, and my own installation processes – it’s easy to lose track of where you are and how these seemingly unrelated efforts all tie in to helping me eliminate my problem. RealityCharting helps me manage my complex problems in a very visual way. Cons From someone who began Cause-Mapping without a robust tool – I’ve found there to be no ‘con’ in RealityCharting. It makes my job so much easier that it’s difficult to find any flaw. One recommendation would be to include the ability to map Potential Solutions directly onto my CauseMap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kevin S. President Mechanical or Industrial Engineering ### "RealityCharting Software V7.9" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2018 I have found the software to be easy to use after a very short time with it, and while there are a few enhancements I woulds like to see the current version is very stable and has not crashed or given me any problems. I find that it follows the process very closely and there is really no need to learn anything new just to document a problem. Those that have reviewed the standard reports, I provide from the software, have never come back with additional requests for information, so it appears to satisfy the needs of my readers. Pros There are a lot of great features within this package such as: It is very easy to put a lot of causes on a chart very quickly. This can be helpful if your building a chart in front of a group. The brainstorming section makes it simple and quick to transfer causes off of a manual chart because you just type and enter. After capturing them it is a simple process to drag and drop them into the main program. The software has many customization items that can be turned on or off depending on my preferences and I especially like the ability to add my own items to the problem definition since problem solving is slightly different for everyone. I also like the ability to choose the colors for the different types of causes because it helps me quickly see where I might be deficient in the process. The ability to link documents to causes for reference or evidence makes it easy to check things after an analysis is complete and the whole package with references can be emailed to others The Rules check helps me make sure I have fulfilled all of the requirements of the process but also allows me to bypass things since it isn't always cut and dried I like the way the software takes all of the information I have put in and turns it into a report that is usually 95% complete and needs very little input to finish off. This saves me from having to generate another report. Lastly I like the solution assessment function because it is objective instead of subjective Cons It doesn't integrate a time line directly into the software that can be used to get a jump start on the diagram, while not anything that would keep me from using it it would be nice to have. There is no way to cut and paste an email list into the team member info. Again not a big deal just that many times you have sent a list to team members and it would be nice to not have to reenter the data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Laboratory Safety Advocate Higher Education ### "A great tool for root cause analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 Using RealityCharting for root cause analysis of close-calls and incidents in a laboratory environment. Using the software and its underlying methodology, we have been able to uncover details about incidents and their causes that we would not have found otherwise. It has been particularly useful for getting everyone "on the same page," that is, agreeing on the facts and causal relationships in an incident. Pros An excellent support tool for Apollo Root Cause Analysis: it enforces the rules of the technique without being in-your-face about it--more a guide than a referee. Cons Reliance on Adobe AIR, which has some minor issues on Mac. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bruce H. Causal Analyst (retired) Renewables & Environment ### "Effective for Causal Factors and Corrective Actions to Prevent Recurrence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2018 This is a foundational methodology and product for any root cause analysis. It is quickly learned, effective and efficient. The software provides good flexibility for the analyst. It graphically portrays the causes and the fact that there is no one “root cause.” I and other analysts found that it opened avenues for investigation quickly. It is so logical that the analyst(s) can see holes in the evidence, or causal paths that need to be mined. The involved and affected workers are present for each session, and I found that for the most part the method opened them up to tell the analyst what really happened, and what the background was. It is also a good means to bring management, experts or other analysts on board into the ongoing investigation and analysis. It also clearly shows when management does not want to follow some particular causal path. At our site we selected an experienced, independent manager to oversee each analysis, and this method enabled our analysts to convey status, intermediate results and problems easily. If done correctly, corrective actions will be easily developed and evaluated as to whether or not they will actually prevent recurrence. When you are done, you have a solid package for management to review. An added bonus is that it is so foundational and thorough that it provides an excellent crosscheck for any other causal analysis methods, for instance barrier or change, that management or oversight personnel might require to be used. Pros Quickly learned. Logical. Involves the affected and involved personnel, and historically they understand and appreciate the analyses. Makes it easy to bring in another analyst either to help or take over as required in the case of an emergency. Excellent tool for keeping management and oversight up to speed on the progress of the analysis. That greatly speeds final approval by management and oversight. The analyst is required to identify the evidence that supports each causal block. The product is indisputable when complete. The analysis team and management can discuss when a causal path appears non-productive. Cons NONE. No cons. When the facility manager directed that his involved personnel be made available and cooperate with the analyst, a full RCA and final draft of an event that initially looked like personnel error by two experienced electricians new to the facility was complete in a week. It determined that procedures did not match cabinet markings, that the errors had been in place for quite a while, etc., and that the electricians were set up to fail. The word quickly got out among the workers that this Reality Charting process is fair and accurate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Dorthy W. Reliability Maintenance Planner Mining & Metals ### "RealityCharting review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2018 When performing failure analysis problem solving, I interviewed operators who found the failure, maintenance mechanics who fixed the failure and experts such as equipment manufacturer engineers who understand how the failed equipment is intended to run. I input the information into the software and submit the first draft report for approval from management. From management's feedback the report is changed and submitted as final. Pros The software leads through the steps or process of problem solving that include pop up question when rules are not followed to insure these were intentional. From defining the problem to determining the best solutions for our specific circumstances and who will implement and when. The software stores problem definition, cause effect, evidence, all solutions, information on which solutions implemented, who & when, and a summary section that are simple to review. It's a fool proof algorithm in creating solutions that everyone involved can agree to. Cons Not being able to print the graphical cause and effect large enough to paste on a wall for presentations. The graphics especially cause & effect can get large thus making it hard to present when limit to a common computer screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Karl Olav U. Mechanical engineer Oil & Energy ### "Feedback after using RealityCharting for several years." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 5, 2018 We have been able to understand and solve many problems related to large ship diesel engines using this tool. Also other potensial problem has been discoverd and solved even before they have taken place. Pros The way of thinking is a bit new but indied easy to adapt. Also easy to get started with the software. Cons Peoples often say it takes to long time using RealityCaharting, but it is not the way of thinking or the software that takes time, it is the case itself that are complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Scott N. Risk Analyst Environmental Services ### "The best problem solving tool available for beginners and experts alike." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2018 Use of the software has been invaluable in analyzing and solving problems in a dispassionate and objective manner, and communicating results that have a clear basis that everyone involved can buy into. Online training for beginners is exceptional, with lots of help along the way, which is more affordable, flexible and useful over the long term than one-time classroom training. Pros It has the right balance of flexibility while guiding users to adhere to sound cause and effect principles. There are other tools that are easy to use but allow users to deviate from established principles, either intentionally or unintentionally, leading to erroneous, misleading or unsubstantiated conclusions. This tool is also useful for solving any kind of problem. Some tools don't readily lend themselves to solving certain types of issues, e.g. managerial vs. technical, business vs. engineering, human performance vs. equipment failure, etc. Cons It has some limitations and peculiarities associated with printing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140963/RealityCharting/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)