---
title: "Looop Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Looop Software - reviews, pricing plans, popular comparisons to other Onboarding products and more."
source_url: "https://www.capterra.com/p/140975/Looop/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Looop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Looop

## What is Looop?

An enterprise LMS with a modern UX? That's Looop. Built for the future of L&D, our powerful marketing automation tools allow you to automate manual L&D work ¿ delivery, co-ordination and follow up to get your new starters up-to-speed in no time. Looop has all the onboarding features you'd expect to prepare your new hires to hit the ground running. Book a demo to see why customers like ASOS, Sky, & Monzo are using Looop to deliver onboarding training that works.

## What is Looop used for?

[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Training](https://www.capterra.com/training-software/)

Top alternative

Featured

Overall rating

Based on 105 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$299

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Looop?[Manage this product listing](https://www.g2.com/products/looop/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Looop

4.9 (105)

VS.

[4.6 (365)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting Price

$299

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (105)

Ease Of Use

4.5 (365)

Value For Money

4.9 (97)

Value For Money

4.4 (225)

Customer Service

4.9 (101)

Customer Service

4.6 (344)

## Looop alternatives

[4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (522)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (10)](https://www.capterra.com/p/135889/Paradiso-LMS/reviews/)

Starting price

$4.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (169)](https://www.capterra.com/p/127236/SkyPrep/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Looop

Overview

### What problems does Looop solve?

Looop solves scattered learning content, manual training administration, and low engagement with traditional courses by creating searchable, bite-sized resources and automated campaigns for targeted messages, reminders, and pathways. L&D teams, HR teams, managers, and distributed workforces use it to onboard hires, deliver compliance updates, reinforce skills at the point of need, and track participation.

Answer based on 84 reviews

Overview

### Which roles and teams benefit most from Looop?

Looop is most used by learning and development leaders, managers, coordinators, and instructional designers who create, deliver, and maintain employee training. HR leaders use it for onboarding and people development, while academy and leadership development teams organize learning programs. Product development managers and business owners support internal capability-building and consistent training delivery.

Answer based on 98 reviews

Overview

### What company size and industries is Looop built for?

Looop is built for L&D teams, most commonly in midsize businesses (37%), with retail as the leading industry (10%). It also serves enterprise organizations (33%) and small businesses (30%), with reviewers in hospitality (7%) and insurance (6%). Its focus is delivering relevant learning resources automatically to support performance.

Answer based on 105 reviews

Features and Usability

### What are the key features of Looop?

Looop includes mobile learning, built-in course authoring, and searchable learning resources for self-paced training. Its differentiating Campaigns automate targeted emails, reminders, and content delivery, while Pathways organize onboarding and microlearning. Analytics, progress tracking, assessments, feedback, and customizable branding support engagement and reporting.

Answer based on 57 reviews

Integrations

### Which third-party tools and platforms does Looop integrate with?

Looop integrates with 9 third-party tools, including communication and productivity platforms like Microsoft Teams and Slack, Google services such as Google Calendar, Google Drive, and Google Meet, and identity and storage tools like Microsoft Azure, Okta, OneDrive, plus Hotjar.

Answer based on 5 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Looop?

Looop is generally easy for learners, content authors, and nontechnical staff to adopt, with reviewers describing an intuitive interface that often requires little or no end-user training. In-person training, live online sessions, webinars, and videos are available. Administrators implementing complex programs or changing established training approaches may need more setup time and guidance.

Answer based on 50 reviews

Getting Started and Support

### What customer support options does Looop offer, and how do users rate the experience?

Looop offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users generally describe support as friendly, knowledgeable, and highly responsive, often resolving questions quickly and acting on feedback. Some reviewers mention occasional platform issues, but report that the team responds promptly with fixes or workarounds.

Answer based on 60 reviews

Features and Usability

### How easy is it to create learning content in Looop?

Looop makes it easy for learning teams and subject matter experts to create branded, tailored resources without coding skills. Its editor supports fast updates, reusable knowledge, and content distribution through campaigns. Some administrators note that certain formatting and content-adding tasks can feel slightly clunky.

Answer based on 40 reviews

Features and Usability

### Is Looop easy for learners and administrators to use?

Looop provides a clean, intuitive interface that helps learners find resources and helps administrators publish content with little training. L&D teams value its mobile-friendly experience, clear navigation, and search tools for learning in the flow of work. Some users want easier pathway reordering and broader embedded-media options.

Answer based on 37 reviews

## Features

AI summary

Based on 8,243 Onboarding reviews

Not all onboarding software covers every feature buyers consider essential. Here is what Capterra reviewers highlight as top priorities when choosing a solution:

-   **Payroll Management** (**63%** of reviewers rated this feature as critical)
-   **Employee Management** (**49%**)
-   **Employee Database** (**50%**)

Looop includes **Employee Management** and **Employee Database**, so it covers two of the three features reviewers rate most highly for onboarding. However, it does not offer **Payroll Management**. Instead, it provides other important capabilities such as **Mobile Access** (**50%**) and **Task Management** (**49%**). These features can help teams keep onboarding activities accessible from anywhere and track required steps more consistently, helping businesses organize employee information and complete onboarding work with fewer gaps.

Course Management

4.9 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Blended Learning

5.0 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Supports learning paths that combine in-person classes with online/virtual courses

Course Tracking

4.9 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Track which progress and course materials have been completed by each user

Learner Portal

5.0 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Students can access materials and communicate with instructors via their online student profile

Built-in Course Authoring

4.9 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Tools that allow users to create and publish courses and course material/content

Learning Paths/Tracks

4.9 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Designing course materials to be completed in a sequential order for personalized learning purposes

Looop 64 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Sharing: Digitally share pre-made materials and self-created content with others
- Corporate/Business: Software specialized for corporate use
- Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students
- Course Management: Create, organize, and assign courses to users
- Course Tracking: Track which progress and course materials have been completed by each user
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eLearning Companies: Software specialized for companies that sell courses/content
- Electronic Forms: Digital forms that are shared and accessed online
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time
- Mobile Access: Access software remotely via mobile devices
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Orientation Workflow Management: Create orientation programs for new employees or students
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Reporting: Active reporting of data and metrics
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Task Management: Create, manage and track all task activities and progression
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third Party Course Library: A set of pre-made courses offered by a third party
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Companies: Software designed for companies who offer training programs to clients
- Training Management: Track employee/learner's progression through training programs
- Video Conferencing: Connect with meeting participants remotely over video
- Video Support: Supports various video file formats
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (103)

4.7

Based on 103 reviews

## Pricing

Value for money

4.9 (97)

Free Trial

Basic

$299.00

Per Feature,Per Month

Value for money

4.9 (97)

4.9

Based on 97 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (101)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (101)

4.9

Based on 101 reviews

## User reviews

Overall rating

4.9

Based on 105 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(98)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Peter P.

Training & Development Specialist

Used the software for: 1-3 years

### "Always in the Looop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2021

Looop has been great. Overall, we have more engagement with our training resources than ever before. Everyone in the company knows what Looop is and knows they can navigate they're on their computers or with the mobile phone app. Looop has also made it so easy to communicate important updates and compliance training needs.

Pros

Looop is easy to use and easy to manage. Not only is the platform easy to navigate when creating new content, it is compatible with a variety of sources (images, videos, SCORM, AIC, and more).

Cons

I can't say I have any "cons". Anything I wish it had, or want it to have, it will have. The Looop team stays in contact with their users and responds to all feedback and requests. Anything I wish it had; I know it will in new releases coming soon.

Penny D.

Head of HR

Used the software for: Less than 1 year

### "Looop revolutionized mandatory training "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

Looop has revolutionized mandatory training . Previously a dry and dull process for our team, now its supper easy to use, great user experience, has saved us time, automated loads of processes and made our materials looks great!

Pros

Its easy to use, great support from the team, automated a lot of processes, great user experience and has transformed our mandatory training system

Cons

Some of the analytics terminology is new to use

LA

Learning and Development Coordinator

Learning and Development Coordinator

Used the software for: Less than 1 year

### "Looop is user - friendly for those both receiving and creating content."

4.0

March 20, 2018

Looop is still developing and therefore does 'break' on a fairly regular basis. The team are always quick to rectify the situation however, if one of users can't log on in their first attempt often they won't bother again.

Pros

It allows others in the business to create their own content, utilising knowledge experts and encouraging peer-to-peer learning. In a busy work environment where people don't necessarily have the time to participate in off-the-job training, Looop provides a quick & simple way to share knowledge and engage people in learning and development

John M.

Head of commercial learning and development

Used the software for: Less than 1 year

### "Finally a system for learning which is built by people who know and understand L&D. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2021

We did not need another LMS. There was demonstrable evidence to suggest people were not engaging with the one we had. We had to think radical. Looop worked with us from the start and not against us. At no point have they tried to sell "additional functionality". They even encouraged us to consider other options to get what we needed. I cannot thank this team of people enough for helping me and the organisation I work with, deliver a place for the knowledge our people have asked for, which is accessible, however & whenever they want.

Pros

Looop has so many outstanding features. From the help/chat function to the usability for our learners. It simply does what any L&D professional has wanted to do for so long. It stops knowledge being hidden in endless courses, positions knowledge in the way people need it, when they need it and finally moves L&D out of the shadows of ambiguity by providing analytics and insights into how the platform and resources are being accessed and applied.

Cons

There is nothing I liked least. It really has surpassed all my expectations and just keeps on improving.

Chris G.

L&D Specialist

Used the software for: Less than 1 year

### "A fresh look at learning and resources "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2021

We are now working in a hybrid way and need to provide access to learning resources to different groups of people in different localities. Looop allows us to do this. We are also centralising our learning offering within the organisation and creating a central place to access and update resources

Pros

TLDR review - Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS. Having used different LMS, Looop has reawakened my passion for designing, creating and sharing online resources. Their system is intuitive, reporting functionality is robust and our users are engaged with the system. The Looop team will continually support you throughout your journey with Looop. Some LMS providers will communicate with you when you are in the sales pipeline and then you hardly hear from them once you have bought. Not so with Looop, there is a real sense of community within the customer base where best practice is shared. Integration with our IT system was relatively easy and we had loads of support

Cons

Understanding some of the filters when sharing resources within campaigns takes a while to understand

Amanda W.

Wine Educator and Project Manager

Used the software for: Less than 1 year

### "Looks great, easy to use, support is fantastic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2017

We're using Looop as part of our blended approach to training - upskilling both our colleagues and our customers with bespoke online and in-person learning experiences. It's important to us that we create solutions that reflect the needs of every learner group. The ease of creating content means that we aren't restrained by a one size fits all model. Every customer or department can have content tailored to their needs. The way Looop is structured means learners can access the resources they need when they need them. This helps us to prep people before workshops and to provide valuable resources afterwards to cement learning and provide immediate answers back in the workplace. We can continue to support learning in a way that we have not been able to do before.

Pros

The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all. Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.

Lexie H.

L&D Advisor

Used the software for: Less than 1 year

### "Looop helps us meet the needs of our modern learners with it's simple user experience design"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2020

Looop have been great to work with and are real advocates for their product – even the onboarding experience for admins,is built using Looop. The team at Looop provide great customer support whenever it's needed – they're knowledgable, straight-talking and friendly.

Pros

Looop's user interface is built in a way that a modern learning platform should be – simple and intuitive for both the people creating the content, and the people using it in their day-to-day roles. To add to this, having the ability to build resources within the platform means that we can respond to business needs quickly, without compromising on quality. Combine this with a powerful search function on the user side, and it's easy for people to find the information or help they need, wherever and whenever they need it.

Cons

Looop is device responsive, and so when building resources within Looop it would be useful to have the ability to preview content with varying screen sizes. This would help make sure learners have an equally high quality experience on all devices.

HO

Head of Customer Training

Head of Customer Training

Used the software for: 1-3 years

### "This platform has been fantastic for meeting our needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2018

Off the back of using Looop we have found a home for all of our content, which is accessible to our users and can be accessed on the go. A perfect solution for what we need, and it helps that the support team are always quick to respond and implement changes

Pros

It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us

Cons

For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

Aisling W.

Head Of Academy

Used the software for: 3-5 years

### "Great personal experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2017

This has allowed us to truly shift the learning culture in our organisation to a resource first approach. The team at Looop are so supportive and work really closely with us to make sure our learning has a great impact.

Pros

Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

TA

Talent and Development Co-ordinator

Talent and Development Co-ordinator

Used the software for: 1-3 years

### "Amazing, its really easy to use and create our own content - the team at Looop are really helpful. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2018

We can distribute our own content to all colleagues really easily and then track the engagement with really great analytic tools.

Pros

I like how easy it is to create our own content that's unique to our company and then distribute it to all colleagues. We also really love the analytic tools that allow us to track engagement.

Cons

The homepage could use some work to look more appealing and could maybe do something to make it more obvious what resources are in each work space.

[View all Reviews](https://www.capterra.com/p/140975/Looop/reviews/)

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